Redlands, CA

Highland Care Center Of Redlands

3-star overall rating with 3-star inspections with $12,931 in total fines with 14 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

700 East Highland Avenue, Redlands, CA

(909) 793-2678

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

80

Certified beds

Average residents

77

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Cambridge Healthcare Services

Operator or chain grouping

Approved since

1971-12-31

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

32 facilities

Chain averages 3 overall / 2 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.33

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.24

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.48

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.06

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.58

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

3.67

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.23

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.33

CMS adjusted RN staffing hours

Adjusted total hours

4.02

CMS adjusted total nurse staffing hours

Case-mix index

1.38

Higher values indicate more complex resident acuity

RN turnover

70%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

51%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,102

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

18.02

Composite VBP score used to determine payment impact.

Payment multiplier

0.9819

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 17.59% · Performance 23.02% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 6.16% · Performance 9.40% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

5.05

Baseline 42.47% · Performance 43.04% · Measure score 5.05 · Achievement 5.05 · Improvement 0

Adjusted total nurse staffing

2.16

Baseline 3.53 hours · Performance 3.69 hours · Measure score 2.16 · Achievement 2.16 · Improvement 0.23

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.94%
10.72%
1.2 pts worse
No Different than the National Rate · Eligible stays 129 · Observed rate 14.73% · Lower 95% interval 9.13%
Discharge to community 49.57%
50.57%
1 pts worse
No Different than the National Rate · Eligible stays 143 · Observed rate 42.66% · Lower 95% interval 42.58%
Medicare spending per beneficiary 1.16
1.02
0.1 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 103 · Denominator 103
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 103
Discharge self-care score 35.71%
53.69%
18 pts worse
Numerator 15 · Denominator 42
Discharge mobility score 23.81%
50.94%
27.1 pts worse
Numerator 10 · Denominator 42
Pressure ulcers or injuries, new or worsened 2.91%
2.29%
0.6 pts worse
Numerator 3 · Denominator 103 · Adjusted rate 2.08%
Healthcare-associated infections requiring hospitalization 9.4%
7.12%
2.3 pts worse
No Different than the National Rate · Eligible stays 71 · Observed rate 14.08% · Lower 95% interval 6%
Staff COVID-19 vaccination coverage 0.76%
8.2%
7.4 pts worse
Numerator 1 · Denominator 132
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 30.95%
56.45%
25.5 pts worse
Numerator 13 · Denominator 42
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 30 · Denominator 30
Transfer of health information to patient 97.83%
96.28%
1.5 pts better
Numerator 45 · Denominator 46
Resident COVID-19 vaccinations up to date 15.25%
25.2%
9.9 pts worse
Numerator 9 · Denominator 59

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.9
2.3
0.6 pts worse
1.9
1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.9 · Observed 3.7 · Expected 2.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 3.2
1.6
1.6 pts worse
1.8
1.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.2 · Observed 3.5 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.4%
98.5%
3.1 pts worse
93.4%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 96.3% · Q2 94.4% · Q3 94.5% · Q4 96.2% · 4Q avg 95.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.9%
98.2%
6.3 pts worse
95.5%
3.6 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 91.9%
Percentage of long-stay residents experiencing one or more falls with major injury 3.2%
1.6%
1.6 pts worse
3.3%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 3.7% · Q3 1.8% · Q4 1.9% · 4Q avg 3.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.7%
6.8%
5.1 pts better
11.4%
9.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 2.3% · Q3 2.2% · Q4 2.4% · 4Q avg 1.7%
Percentage of long-stay residents who lose too much weight 2.0%
4.1%
2.1 pts better
5.4%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 4.0% · Q3 0.0% · Q4 0.0% · 4Q avg 2.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 6.8%
13.7%
6.9 pts better
19.6%
12.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.4% · Q2 5.9% · Q3 9.8% · Q4 4.1% · 4Q avg 6.8%
Percentage of long-stay residents who received an antipsychotic medication 13.5%
14.2%
0.7 pts better
16.7%
3.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.2% · Q2 13.0% · Q3 10.3% · Q4 15.4% · 4Q avg 13.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 8.0%
11.0%
3 pts better
16.3%
8.3 pts better
Long Stay · 2024Q4-2025Q3 · 4Q avg 8.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 3.6%
10.7%
7.1 pts better
14.9%
11.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.0% · Q2 6.2% · Q3 2.0% · Q4 0.0% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.9%
1.0%
0.9 pts worse
1.0%
0.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.2% · Q2 1.7% · Q3 0.0% · Q4 1.5% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.4%
1.2%
1.2 pts worse
1.7%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 5.7% · Q3 0.0% · Q4 0.0% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 7.5%
10.9%
3.4 pts better
19.8%
12.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.7% · Q2 11.9% · Q3 7.4% · Q4 0.0% · 4Q avg 7.5%
Percentage of long-stay residents with pressure ulcers 8.5%
4.7%
3.8 pts worse
5.1%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 8.6% · Q3 7.9% · Q4 10.7% · 4Q avg 8.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 93.1%
94.0%
0.9 pts worse
81.7%
11.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.6% · Q2 91.7% · Q3 94.0% · Q4 94.8% · 4Q avg 93.1%
Percentage of short-stay residents who had an outpatient emergency department visit 28.2%
11.2%
17 pts worse
12.0%
16.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 28.2% · Observed 31.6% · Expected 12.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.3%
1.5%
0.2 pts better
1.6%
0.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 2.2% · Q3 1.0% · Q4 1.1% · 4Q avg 1.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 88.1%
93.2%
5.1 pts worse
79.7%
8.4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 88.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.4%
23.2%
3.2 pts worse
23.9%
2.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.4% · Observed 26.3% · Expected 23.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-21 · Fire 2025-02-21

14 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2022-07-29 · Fire 2022-07-29

14 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

12 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 3 Health 2020-02-07 · Fire 2020-02-07

12 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

21 fire-safety deficiencies

Top issue: Emergency Preparedness (13 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-21

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-03-25

F · Potential for more than minimal harm 2025-02-21

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-03-25

F · Potential for more than minimal harm 2025-02-21

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-03-25

D · Potential for more than minimal harm 2025-02-21

K233 · Egress Deficiencies

Fire Safety

Install resident room doors of proper design and width.

Corrected 2025-03-25

D · Potential for more than minimal harm 2025-02-21

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-03-25

F · Potential for more than minimal harm 2022-07-29

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-08-23

E · Potential for more than minimal harm 2022-07-29

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

K343 · Smoke Deficiencies

Fire Safety

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

K932 · Smoke Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2022-08-23

E · Potential for more than minimal harm 2020-02-07

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2020-03-06

E · Potential for more than minimal harm 2020-02-07

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2020-03-06

E · Potential for more than minimal harm 2020-02-07

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2020-03-06

E · Potential for more than minimal harm 2020-02-07

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E18 · Emergency Preparedness Deficiencies

Fire Safety

Establish procedures for tracking staff and patients during an emergency.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E20 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures including evacuation.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E23 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for medical documentation.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E30 · Emergency Preparedness Deficiencies

Fire Safety

List the names and contact information of those in the facility.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E32 · Emergency Preparedness Deficiencies

Fire Safety

Provide primary/alternate means for communication.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E34 · Emergency Preparedness Deficiencies

Fire Safety

Provide a means of sharing information on occupancy/needs.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E35 · Emergency Preparedness Deficiencies

Fire Safety

Provide family notifications of emergency plan.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

E9 · Emergency Preparedness Deficiencies

Fire Safety

Include a process for Emergency Preparedness collaboration.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-03-06

D · Potential for more than minimal harm 2020-02-07

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2020-03-06

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-26

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2025-11-19

D · Potential for more than minimal harm 2025-09-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-11-21

D · Potential for more than minimal harm 2025-03-27

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-04-20

F · Potential for more than minimal harm 2025-02-21

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-21

E · Potential for more than minimal harm 2025-02-21

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-03-21

D · Potential for more than minimal harm 2025-02-21

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-03-21

B · Minimal harm 2025-02-21

F912 · Environmental Deficiencies

Health

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2025-03-21

D · Potential for more than minimal harm 2024-11-14

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-11-27

D · Potential for more than minimal harm 2024-08-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-09

D · Potential for more than minimal harm 2023-12-18

F626 · Resident Rights Deficiencies

Health

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2024-01-16

D · Potential for more than minimal harm 2023-09-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-20

D · Potential for more than minimal harm 2023-08-12

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-08-22

D · Potential for more than minimal harm 2023-08-12

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-08-22

D · Potential for more than minimal harm 2023-07-31

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-08-10

J · Immediate jeopardy 2023-07-26

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-09-07

F · Potential for more than minimal harm 2022-07-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-08-23

D · Potential for more than minimal harm 2022-07-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-08-23

B · Minimal harm 2022-07-29

F912 · Environmental Deficiencies

Health

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2022-08-23

F · Potential for more than minimal harm 2020-02-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-03-05

E · Potential for more than minimal harm 2020-02-07

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2020-03-05

D · Potential for more than minimal harm 2020-02-07

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2020-03-05

D · Potential for more than minimal harm 2020-02-07

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2020-03-05

D · Potential for more than minimal harm 2020-02-07

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2020-03-05

B · Minimal harm 2020-02-07

F912 · Environmental Deficiencies

Health

Provide rooms that are at least 80 square feet per resident in multiple rooms and 100 square feet for single resident rooms.

Corrected 2020-03-07

Penalties and ownership

What sits behind the stars

$12,931 2023-07-26

Fine

Fine · fine $12,931

Fine

Ownership

Ag Facilities Operations, LLC

5% Or Greater Direct Ownership Interest · Organization

100% 11 facilities 2003-08-11
Ira E Smedra Living Trust

5% Or Greater Indirect Ownership Interest · Organization

48% 17 facilities 2003-08-11
Win Win Enterprises, LLC

5% Or Greater Indirect Ownership Interest · Organization

48% 28 facilities 2003-08-11
Bh Alliance

5% Or Greater Indirect Ownership Interest · Organization

5% 14 facilities 2003-08-11
Salazar, Paulina

Corporate Officer · Individual

0% 25 facilities 2020-12-14
Smedra, Ira

Operational/Managerial Control · Individual

0% 98 facilities 2003-08-11
Smedra, Ira

Corporate Officer · Individual

0% 98 facilities 2003-10-01
Wintner, Jacob

Operational/Managerial Control · Individual

0% 35 facilities 2003-08-11
Wintner, Jacob

Corporate Officer · Individual

0% 35 facilities 2003-08-11

Nearby options

Other facilities in reach

#1

Plymouth Village

Redlands, CA

5-star overall rating with 4-star inspections with 6 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$0
#2

Madison Grove Post Acute

Redlands, CA

1-star overall rating with 3-star inspections with $9,110 in total fines with 11 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$9,110
#3

Redlands Healthcare Center

Redlands, CA

5-star overall rating with 5-star inspections with 2 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
2 / 5
Fines
$0

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