Sulphur, LA

High Hope Care Center

5-star overall rating with 5-star inspections with 3 recent health deficiencies

475 High Hope Road, Sulphur, LA

(337) 527-8140

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

101

Certified beds

Average residents

92

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Charleston Healthcare Group

Operator or chain grouping

Approved since

2003-11-14

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

5 facilities

Chain averages 2 overall / 2 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.20

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

1.37

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

1.92

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.49

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.57

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.01

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.14

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.22

CMS adjusted RN staffing hours

Adjusted total hours

3.78

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

43%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

49%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,156

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

45.69

Composite VBP score used to determine payment impact.

Payment multiplier

0.9990

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.89

Baseline 21.77% · Performance 18.74% · Measure score 5.89 · Achievement 5.81 · Improvement 5.89

Healthcare-associated infections

5.06

Baseline 7.60% · Performance 6.32% · Measure score 5.06 · Achievement 5.06 · Improvement 4.40

Total nurse turnover

5.64

Baseline 67.12% · Performance 41.18% · Measure score 5.64 · Achievement 5.51 · Improvement 5.64

Adjusted total nurse staffing

1.69

Baseline 3.36 hours · Performance 3.56 hours · Measure score 1.69 · Achievement 1.69 · Improvement 0.32

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	9.99%	10.72% 0.7 pts better	No Different than the National Rate · Eligible stays 110 · Observed rate 8.18% · Lower 95% interval 6.95%
Discharge to community	50.96%	50.57% 0.4 pts better	No Different than the National Rate · Eligible stays 61 · Observed rate 45.9% · Lower 95% interval 39.5%
Medicare spending per beneficiary	1.05	1.02 About the same
Drug regimen review with follow-up	100%	95.27% 4.7 pts better	Numerator 99 · Denominator 99
Falls with major injury	1.01%	0.77% 0.2 pts worse	Numerator 1 · Denominator 99
Discharge self-care score	68.18%	53.69% 14.5 pts better	Numerator 45 · Denominator 66
Discharge mobility score	51.52%	50.94% 0.6 pts better	Numerator 34 · Denominator 66
Pressure ulcers or injuries, new or worsened	6.06%	2.29% 3.8 pts worse	Numerator 6 · Denominator 99 · Adjusted rate 4.85%
Healthcare-associated infections requiring hospitalization	6.32%	7.12% 0.8 pts better	No Different than the National Rate · Eligible stays 78 · Observed rate 3.85% · Lower 95% interval 3.94%
Staff COVID-19 vaccination coverage	3.67%	8.2% 4.5 pts worse	Numerator 4 · Denominator 109
Staff flu vaccination coverage	24.22%	42% 17.8 pts worse	Numerator 31 · Denominator 128
Discharge function score	60.61%	56.45% 4.2 pts better	Numerator 40 · Denominator 66
Transfer of health information to provider	100%	95.95% 4 pts better	Numerator 33 · Denominator 33
Transfer of health information to patient	93.1%	96.28% 3.2 pts worse	Numerator 27 · Denominator 29
Resident COVID-19 vaccinations up to date	12%	25.2% 13.2 pts worse	Numerator 6 · Denominator 50

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	3.3	2.6 0.7 pts worse	1.9 1.4 pts worse	Long Stay · 20240701-20250630 · Adjusted 3.3 · Observed 3.1 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	3.8	2.8 1 pts worse	1.8 2 pts worse	Long Stay · 20240701-20250630 · Adjusted 3.8 · Observed 3.8 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	100.0%	92.0% 8 pts better	93.4% 6.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	97.8%	94.9% 2.9 pts better	95.5% 2.3 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 97.8%
Percentage of long-stay residents experiencing one or more falls with major injury	3.6%	3.4% 0.2 pts worse	3.3% 0.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 2.4% · Q3 1.2% · Q4 8.4% · 4Q avg 3.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	0.4%	1.8% 1.4 pts better	11.4% 11 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.4% · 4Q avg 0.4%
Percentage of long-stay residents who lose too much weight	2.7%	5.2% 2.5 pts better	5.4% 2.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 3.1% · Q3 3.4% · Q4 1.6% · 4Q avg 2.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	42.6%	23.1% 19.5 pts worse	19.6% 23 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 37.0% · Q2 42.0% · Q3 45.6% · Q4 46.3% · 4Q avg 42.6%
Percentage of long-stay residents who received an antipsychotic medication	12.0%	24.4% 12.4 pts better	16.7% 4.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 11.7% · Q2 12.3% · Q3 12.7% · Q4 11.3% · 4Q avg 12.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.2% 0.2 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	19.3%	22.2% 2.9 pts better	16.3% 3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 27.6% · Q3 14.5% · Q4 20.4% · 4Q avg 19.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	11.0%	20.1% 9.1 pts better	14.9% 3.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 9.6% · Q2 16.2% · Q3 8.8% · Q4 9.4% · 4Q avg 11.0% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	2.6%	1.6% 1 pts worse	1.0% 1.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 2.2% · Q2 0.0% · Q3 3.4% · Q4 4.8% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	2.2%	2.6% 0.4 pts better	1.7% 0.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 2.5% · Q3 1.3% · Q4 2.6% · 4Q avg 2.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	22.5%	16.9% 5.6 pts worse	19.8% 2.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 22.7% · Q2 24.9% · Q3 23.0% · Q4 19.3% · 4Q avg 22.5%
Percentage of long-stay residents with pressure ulcers	6.5%	6.2% 0.3 pts worse	5.1% 1.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 3.5% · Q3 8.6% · Q4 7.3% · 4Q avg 6.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	100.0%	83.6% 16.4 pts better	81.7% 18.3 pts better	Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of short-stay residents who had an outpatient emergency department visit	21.7%	14.7% 7 pts worse	12.0% 9.7 pts worse	Short Stay · 20240701-20250630 · Adjusted 21.7% · Observed 21.7% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	3.2%	3.3% 0.1 pts better	1.6% 1.6 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 2.7% · Q3 2.3% · Q4 2.1% · 4Q avg 3.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	98.3%	76.2% 22.1 pts better	79.7% 18.6 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 98.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	26.0%	27.8% 1.8 pts better	23.9% 2.1 pts worse	Short Stay · 20240701-20250630 · Adjusted 26.0% · Observed 22.9% · Expected 21.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-19 · Fire 2025-02-19

3 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-02-20 · Fire 2024-02-20

3 health deficiencies

Top issue: Nursing and Physician Services (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-01-25 · Fire 2023-01-25

2 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-07-09

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-08-12

E · Potential for more than minimal harm 2025-02-19

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-04-01

D · Potential for more than minimal harm 2025-02-19

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-04-01

D · Potential for more than minimal harm 2024-02-20

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-20

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-20

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-01

D · Potential for more than minimal harm 2023-01-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-03-03

D · Potential for more than minimal harm 2023-01-25

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-03-03

Penalties and ownership