Lake Charles, LA

Lake Charles Care Center

3-star overall rating with 4-star inspections with 5 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

2701 Ernest Street, Lake Charles, LA

(337) 439-0336

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

182

Certified beds

Average residents

128

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1997-05-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.13

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

1.40

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

2.26

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.79

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.53

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.25

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.11

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.14

CMS adjusted RN staffing hours

Adjusted total hours

3.98

CMS adjusted total nurse staffing hours

Case-mix index

1.30

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

55%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

11,940

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

14.60

Composite VBP score used to determine payment impact.

Payment multiplier

0.9814

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.21% · Performance 24.49% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 7.92% · Performance 9.56% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

2.49

Baseline 49.11% · Performance 53.49% · Measure score 2.49 · Achievement 2.49 · Improvement 0

Adjusted total nurse staffing

3.35

Baseline 3.91 hours · Performance 4.03 hours · Measure score 3.35 · Achievement 3.35 · Improvement 0.14

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.24%
10.72%
0.5 pts worse
No Different than the National Rate · Eligible stays 175 · Observed rate 11.43% · Lower 95% interval 7.83%
Discharge to community 46.95%
50.57%
3.6 pts worse
No Different than the National Rate · Eligible stays 104 · Observed rate 36.54% · Lower 95% interval 38.77%
Medicare spending per beneficiary 1.1
1.02
0.1 pts worse
Drug regimen review with follow-up 99.27%
95.27%
4 pts better
Numerator 136 · Denominator 137
Falls with major injury 0.73%
0.77%
About the same
Numerator 1 · Denominator 137
Discharge self-care score 67.42%
53.69%
13.7 pts better
Numerator 60 · Denominator 89
Discharge mobility score 65.17%
50.94%
14.2 pts better
Numerator 58 · Denominator 89
Pressure ulcers or injuries, new or worsened 3.65%
2.29%
1.4 pts worse
Numerator 5 · Denominator 137 · Adjusted rate 3.36%
Healthcare-associated infections requiring hospitalization 9.56%
7.12%
2.4 pts worse
No Different than the National Rate · Eligible stays 124 · Observed rate 12.1% · Lower 95% interval 5.72%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 154
Staff flu vaccination coverage 10.34%
42%
31.7 pts worse
Numerator 15 · Denominator 145
Discharge function score 67.42%
56.45%
11 pts better
Numerator 60 · Denominator 89
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 57 · Denominator 57
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 21.31%
25.2%
3.9 pts worse
Numerator 13 · Denominator 61

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.1
2.6
0.5 pts worse
1.9
1.2 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.1 · Observed 3.4 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.3
2.8
0.5 pts better
1.8
0.5 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 2.5 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
92.0%
6.3 pts better
93.4%
4.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 93.5% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 98.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
94.9%
4.3 pts better
95.5%
3.7 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.2%
Percentage of long-stay residents experiencing one or more falls with major injury 4.5%
3.4%
1.1 pts worse
3.3%
1.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 5.9% · Q3 5.5% · Q4 4.5% · 4Q avg 4.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.0%
1.8%
0.8 pts better
11.4%
10.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 0.0% · Q3 0.0% · Q4 3.3% · 4Q avg 1.0%
Percentage of long-stay residents who lose too much weight 10.9%
5.2%
5.7 pts worse
5.4%
5.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.8% · Q2 16.3% · Q3 9.4% · Q4 8.2% · 4Q avg 10.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 39.1%
23.1%
16 pts worse
19.6%
19.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 42.5% · Q2 44.7% · Q3 39.8% · Q4 28.9% · 4Q avg 39.1%
Percentage of long-stay residents who received an antipsychotic medication 52.0%
24.4%
27.6 pts worse
16.7%
35.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 52.8% · Q2 50.0% · Q3 54.3% · Q4 50.6% · 4Q avg 52.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 17.3%
22.2%
4.9 pts better
16.3%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.5% · Q2 21.6% · Q3 16.9% · Q4 17.9% · 4Q avg 17.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 18.3%
20.1%
1.8 pts better
14.9%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.0% · Q2 27.1% · Q3 12.9% · Q4 19.4% · 4Q avg 18.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.4%
1.6%
0.8 pts worse
1.0%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 2.3% · Q3 3.7% · Q4 2.2% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 11.0%
2.6%
8.4 pts worse
1.7%
9.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.1% · Q2 9.3% · Q3 13.0% · Q4 11.7% · 4Q avg 11.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 10.7%
16.9%
6.2 pts better
19.8%
9.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.6% · Q2 8.7% · Q3 13.9% · Q4 9.8% · 4Q avg 10.7%
Percentage of long-stay residents with pressure ulcers 5.0%
6.2%
1.2 pts better
5.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 4.7% · Q3 6.1% · Q4 2.4% · 4Q avg 5.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
83.6%
16.1 pts better
81.7%
18 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.7% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.7%
Percentage of short-stay residents who had an outpatient emergency department visit 25.0%
14.7%
10.3 pts worse
12.0%
13 pts worse
Short Stay · 20240701-20250630 · Adjusted 25.0% · Observed 25.0% · Expected 11.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 3.2%
3.3%
0.1 pts better
1.6%
1.6 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 0.0% · Q3 2.0% · Q4 6.1% · 4Q avg 3.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 90.9%
76.2%
14.7 pts better
79.7%
11.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 90.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 29.0%
27.8%
1.2 pts worse
23.9%
5.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 29.0% · Observed 26.7% · Expected 21.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-14 · Fire 2025-05-14

5 health deficiencies

Top issue: Nutrition and Dietary (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2024-05-08 · Fire 2024-05-08

4 health deficiencies

Top issue: Administration (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-04-26 · Fire 2023-04-26

2 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-05-14

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-05-16

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-05-14

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-14

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-14

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-06-20

F · Potential for more than minimal harm 2024-05-08

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-06-14

D · Potential for more than minimal harm 2024-05-08

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-06-14

D · Potential for more than minimal harm 2024-05-08

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-06-14

D · Potential for more than minimal harm 2024-05-08

F838 · Administration Deficiencies

Health

Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.

Corrected 2024-06-14

D · Potential for more than minimal harm 2023-04-26

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-04-26

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-06-02

Penalties and ownership

What sits behind the stars

Ownership

Fellows, Hugh

W-2 Managing Employee · Individual

0% 1 facilities 2018-03-01
May, Brian

5% Or Greater Direct Ownership Interest · Individual

0% 2 facilities 1997-05-01
May, Brian

Corporate Director · Individual

0% 2 facilities 1997-05-01
Stott, Martin

5% Or Greater Direct Ownership Interest · Individual

0% 3 facilities 1997-05-01
Stott, Martin

Corporate Director · Individual

0% 3 facilities 1997-05-01

Nearby options

Other facilities in reach

#1

Rosewood Nursing Center

Lake Charles, LA

1-star overall rating with 2-star inspections with $58,547 in total fines with 8 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
2 / 5
Staffing
1 / 5
Fines
$58,547
#2

Resthaven Nursing & Rehab Center, LLC

Lake Charles, LA

1-star overall rating with 1-star inspections with $34,369 in total fines with 11 recent health deficiencies

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$34,369
#3

Landmark of Lake Charles

Lake Charles, LA

2-star overall rating with 3-star inspections with 9 recent health deficiencies

Overall
2 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0

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