Federal inspection record · CMS data as of October 1, 2026

Heritage Park Rehab & Skilled Nursing

150 Prather Avenue, Jamestown, NY · (716) 488-1921

CMS overall rating

1 of 5

Compare with a nearby home →
Certified beds
146
Residents per day
115
Ownership
Non-Profit
Chain
Heritage Ministries
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 1967

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New York homes

Heritage Park Rehab & Skilled Nursing carries 86.5 inspection points. That is fewer than 17% of New York's 589 rated homes.

5★4★3★2★1★+18 homes above 246.7505102550100200inspection points → fewer is better on the leftThis home · 86.5 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–12 pts
  • 4★ 12–27 pts
  • 3★ 27–46 pts
  • 2★ 46–82 pts
  • 1★ over 82 pts

Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

14 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 5 4 pts
E 5 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 30, 2026 · Standard inspection · Quality of Life and Care · F689 · Corrected June 22, 2026

Everything else, by area of care

Nursing and Physician Services3F
  1. F

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    April 30, 2026 · Standard · F725 · Corrected June 22, 2026

  2. F

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    September 12, 2025 · Complaint · F725 · Corrected November 10, 2025

  3. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    March 1, 2024 · Complaint · F725 · Corrected April 26, 2024

Quality of Life and Care3D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    April 30, 2026 · Standard · F677 · Corrected June 22, 2026

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    March 1, 2024 · Standard · F695 · Corrected April 26, 2024

  3. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    May 6, 2022 · Standard · F698 · Corrected June 30, 2022

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 30, 2026 · Standard · F812 · Corrected July 27, 2026

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 1, 2024 · Standard · F812 · Corrected April 26, 2024

Administration2E
  1. E

    Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

    April 30, 2026 · Standard · F867 · Corrected July 27, 2026

  2. C

    Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

    March 1, 2024 · Standard · F836 · Corrected April 26, 2024

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    April 30, 2026 · Standard · F604 · Corrected July 27, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    March 1, 2024 · Standard · F609 · Corrected April 26, 2024

Resident Assessment and Care Planning1E
  1. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    April 30, 2026 · Standard · F657 · Corrected July 27, 2026

Inspection history

  1. 2026-04-30

    7 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-03-01

    6 health deficiencies · 4 fire-safety deficiencies

    Top issue: Nursing and Physician Services (2 deficiencies)

  3. 2022-05-06

    1 health deficiencies · 3 fire-safety deficiencies

    Top issue: Quality of Life and Care (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 2 h 40 min of nursing staff time a day, 20 min of it from a registered nurse.

This home

2 h 40 min

New York average

3 h 41 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 47% of nursing staff and 50% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$13,065 in federal fines on record over the past three years.

DatePenaltyAmount
2026-04-30Fine$13,065

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.2 pts worse1.91.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse1.41.31.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine11.2 pts worse80.6%91.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.5 pts worse94.7%95.2%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1 pts better2.1%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms17.2 pts better2.9%20.1%13.5%
Percentage of long-stay residents who lose too much weight2.1 pts worse7.8%5.7%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication4.7 pts better8.5%13.2%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.7 pts worse20.4%13.7%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened1.1 pts better10.0%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased5.1 pts worse18.8%13.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder2.6 pts worse3.1%0.5%0.7%
Percentage of long-stay residents with a urinary tract infection3.2 pts worse4.4%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7 pts better11.6%18.6%18.3%
Percentage of long-stay residents with pressure ulcers0.6 pts better5.9%6.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine11.6 pts worse66.0%77.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.2 pts worse11.6%9.4%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.7 pts worse2.8%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.3 pts worse63.6%78.9%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.6 pts worse27.2%20.6%23.4%

·

Who owns and runs it

10 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Burkhouse, JessicaOperational/Managerial Control · Individual0%2 facilities
Burkhouse, JessicaAdp Of The SNF · Individual0%2 facilities
Fernandez, GregoryCorporate Director · Individual0%3 facilities
Haglund, LisaCorporate Officer · Individual0%3 facilities
Haglund, LisaOperational/Managerial Control · Individual0%3 facilities
Noll, PamelaCorporate Director · Individual0%3 facilities
Persia, AlbertOperational/Managerial Control · Individual0%2 facilities
Persia, AlbertAdp Of The SNF · Individual0%2 facilities
Spanos, Mary AnnCorporate Director · Individual0%3 facilities
Stark, PeterCorporate Director · Individual0%3 facilities

·

Fire safety

15 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke5E
  1. E

    Have approved installation, maintenance and testing program for fire alarm systems.

    April 30, 2026 · K345 · Corrected July 27, 2026

  2. E

    Inspect, test, and maintain automatic sprinkler systems.

    April 30, 2026 · K353 · Corrected June 22, 2026

  3. D

    Provide properly protected cooking facilities.

    April 30, 2026 · K324 · Corrected June 22, 2026

  4. E

    Inspect, test, and maintain automatic sprinkler systems.

    March 1, 2024 · K353 · Corrected April 26, 2024

  5. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 6, 2022 · K321 · Corrected June 30, 2022

Gas, Vacuum, and Electrical Systems4E
  1. E

    Ensure that testing and maintenance of electrical equipment is performed.

    April 30, 2026 · K921 · Corrected June 22, 2026

  2. E

    Have generator or other power source capable of supplying service within 10 seconds.

    March 1, 2024 · K918 · Corrected April 26, 2024

  3. D

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    May 6, 2022 · K916 · Corrected June 30, 2022

  4. D

    Have generator or other power source capable of supplying service within 10 seconds.

    May 6, 2022 · K918 · Corrected June 30, 2022

Egress2E
  1. E

    Install emergency lighting that can last at least 1 1/2 hours.

    April 30, 2026 · K291 · Corrected July 27, 2026

  2. E

    Install proper backup exit lighting.

    March 1, 2024 · K281 · Corrected April 26, 2024

Services2E
  1. E

    Have elevators that firefighters can control in the event of a fire.

    April 30, 2026 · K531 · Corrected June 22, 2026

  2. E

    Have elevators that firefighters can control in the event of a fire.

    March 1, 2024 · K531 · Corrected April 26, 2024

Miscellaneous2E
  1. E

    Have simulated fire drills held at unexpected times.

    April 30, 2026 · K712 · Corrected June 22, 2026

  2. D

    Provide properly sized and located linen or trash receptacles.

    April 30, 2026 · K754 · Corrected June 22, 2026

·

Other homes nearby

  1. Heritage Green Rehab & Skilled Nursing

    Greenhurst, NY · Heritage Ministries

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    2 h 58 min
    Fines
    $0
  2. Rouse Warren County Home

    Youngsville, PA · Abuse icon

    Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 18 min
    Fines
    $22,967
  3. Kinzua Nursing And Rehab

    Warren, PA · Valley West Health

    Worst citation, 3 yrs
    J
    Nursing / resident / day
    3 h 35 min
    Fines
    $145,181