Greenhurst, NY

Heritage Green Rehab & Skilled Nursing

1-star overall rating with 2-star inspections with 7 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

3023 Route 430, Greenhurst, NY

(716) 483-5000

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

134

Certified beds

Average residents

108

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Heritage Ministries

Operator or chain grouping

Approved since

1992-05-14

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

4 facilities

Chain averages 3 overall / 3 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.34

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.88

Licensed practical nurse staffing · state 0.78 · national 0.87

Aide hours / resident day

1.62

Nurse aide staffing · state 2.20 · national 2.35

Total nurse hours

2.84

All reported nurse hours · state 3.65 · national 3.89

Licensed hours

1.22

RN + LPN hours · state 1.47 · national 1.54

Weekend hours

2.40

Weekend nurse staffing · state 3.16 · national 3.43

Weekend RN hours

0.17

Weekend registered nurse coverage · state 0.47 · national 0.47

Physical therapist

0.11

Reported PT staffing · state 0.11 · national 0.07

Adjusted RN hours

0.35

CMS adjusted RN staffing hours

Adjusted total hours

2.95

CMS adjusted total nurse staffing hours

Case-mix index

1.32

Higher values indicate more complex resident acuity

RN turnover

25%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

42%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,470

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

49.60

Composite VBP score used to determine payment impact.

Payment multiplier

1.0036

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.46

Baseline 20.21% · Performance 19.37% · Measure score 4.46 · Achievement 4.46 · Improvement 2.16

Healthcare-associated infections

8.88

Baseline 4.79% · Performance 5.18% · Measure score 8.88 · Achievement 8.88 · Improvement 0

Total nurse turnover

6.5

Baseline 45.78% · Performance 37.11% · Measure score 6.5 · Achievement 6.5 · Improvement 3.64

Adjusted total nurse staffing

0

Baseline 2.93 hours · Performance 2.83 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.88%
10.72%
0.2 pts worse
No Different than the National Rate · Eligible stays 161 · Observed rate 10.56% · Lower 95% interval 8.12%
Discharge to community 44.24%
50.57%
6.3 pts worse
No Different than the National Rate · Eligible stays 139 · Observed rate 41.01% · Lower 95% interval 35.76%
Medicare spending per beneficiary 0.96
1.02
0.1 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 90 · Denominator 90
Falls with major injury 2.22%
0.77%
1.5 pts worse
Numerator 2 · Denominator 90
Discharge self-care score 56.06%
53.69%
2.4 pts better
Numerator 37 · Denominator 66
Discharge mobility score 68.18%
50.94%
17.2 pts better
Numerator 45 · Denominator 66
Pressure ulcers or injuries, new or worsened 6.67%
2.29%
4.4 pts worse
Numerator 6 · Denominator 90 · Adjusted rate 7.81%
Healthcare-associated infections requiring hospitalization 5.18%
7.12%
1.9 pts better
No Different than the National Rate · Eligible stays 78 · Observed rate 0% · Lower 95% interval 2.43%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 168
Staff flu vaccination coverage 82.74%
42%
40.7 pts better
Numerator 163 · Denominator 197
Discharge function score 68.18%
56.45%
11.7 pts better
Numerator 45 · Denominator 66
Transfer of health information to provider 95.65%
95.95%
0.3 pts worse
Numerator 22 · Denominator 23
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 45 · Denominator 45
Resident COVID-19 vaccinations up to date 36.73%
25.2%
11.5 pts better
Numerator 18 · Denominator 49

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.6
1.7
1.1 pts better
1.9
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.4 · Expected 1.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.6
1.3
0.3 pts worse
1.8
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.3 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 71.9%
91.2%
19.3 pts worse
93.4%
21.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 77.5% · Q2 74.3% · Q3 67.4% · Q4 67.4% · 4Q avg 71.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.6%
95.3%
0.7 pts worse
95.5%
0.9 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.6%
Percentage of long-stay residents experiencing one or more falls with major injury 2.9%
3.0%
0.1 pts better
3.3%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 3.0% · Q3 3.3% · Q4 3.4% · 4Q avg 2.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
18.5%
18.5 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 9.1%
6.1%
3 pts worse
5.4%
3.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.9% · Q2 8.1% · Q3 4.5% · Q4 9.3% · 4Q avg 9.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 9.9%
13.5%
3.6 pts better
19.6%
9.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.9% · Q2 11.1% · Q3 9.0% · Q4 7.0% · 4Q avg 9.9%
Percentage of long-stay residents who received an antipsychotic medication 24.5%
14.8%
9.7 pts worse
16.7%
7.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.5% · Q2 23.2% · Q3 24.7% · Q4 28.0% · 4Q avg 24.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 32.9%
15.1%
17.8 pts worse
16.3%
16.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.1% · Q2 37.4% · Q3 38.5% · 4Q avg 32.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 21.1%
15.5%
5.6 pts worse
14.9%
6.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 26.4% · Q2 31.1% · Q3 17.1% · Q4 7.7% · 4Q avg 21.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
0.6%
0.5 pts worse
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 0.7% · Q3 0.8% · Q4 2.1% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.3%
1.4%
1.1 pts better
1.7%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.1% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.4%
20.8%
1.6 pts worse
19.8%
2.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.1% · Q2 27.4% · Q3 19.8% · Q4 19.7% · 4Q avg 22.4%
Percentage of long-stay residents with pressure ulcers 8.2%
6.9%
1.3 pts worse
5.1%
3.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 10.2% · Q2 9.5% · Q3 6.6% · Q4 5.8% · 4Q avg 8.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 46.8%
76.7%
29.9 pts worse
81.7%
34.9 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 37.9% · Q2 61.6% · Q3 52.9% · Q4 37.2% · 4Q avg 46.8%
Percentage of short-stay residents who had an outpatient emergency department visit 13.4%
9.7%
3.7 pts worse
12.0%
1.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 13.4% · Observed 12.8% · Expected 10.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.3%
1.2%
0.9 pts better
1.6%
1.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 68.0%
78.8%
10.8 pts worse
79.7%
11.7 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 68.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.6%
20.6%
About the same
23.9%
3.3 pts better
Short Stay · 20240701-20250630 · Adjusted 20.6% · Observed 20.2% · Expected 23.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-02-01 · Fire 2024-02-01

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2021-12-07 · Fire 2021-12-07

2 health deficiencies

Top issue: Nursing and Physician Services (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2019-03-29 · Fire 2019-03-29

6 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-02-01

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2024-03-31

E · Potential for more than minimal harm 2024-02-01

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-03-15

E · Potential for more than minimal harm 2024-02-01

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-31

E · Potential for more than minimal harm 2024-02-01

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-03-31

E · Potential for more than minimal harm 2021-12-07

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-01-04

E · Potential for more than minimal harm 2021-12-07

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-01-03

E · Potential for more than minimal harm 2021-12-07

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2022-01-04

E · Potential for more than minimal harm 2019-03-29

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2019-05-28

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-08-15

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-10-13

D · Potential for more than minimal harm 2025-08-15

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-10-13

D · Potential for more than minimal harm 2024-02-01

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2024-03-31

D · Potential for more than minimal harm 2024-02-01

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-03-31

D · Potential for more than minimal harm 2024-02-01

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-31

D · Potential for more than minimal harm 2024-02-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-03-31

D · Potential for more than minimal harm 2024-02-01

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2024-03-31

K · Immediate jeopardy 2021-12-07

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-01-31

D · Potential for more than minimal harm 2021-12-07

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2022-01-31

D · Potential for more than minimal harm 2019-03-29

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2019-05-28

D · Potential for more than minimal harm 2019-03-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2019-05-28

D · Potential for more than minimal harm 2019-03-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2019-05-28

D · Potential for more than minimal harm 2019-03-29

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2019-05-28

D · Potential for more than minimal harm 2019-03-29

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2019-05-28

D · Potential for more than minimal harm 2019-03-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-05-28

Penalties and ownership

What sits behind the stars

Ownership

Heritage Ministries Charitable Care Network Inc.

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2008-08-11
Burkhouse, Jessica

Operational/Managerial Control · Individual

0% 2 facilities 2014-06-14
Digregorio, Robin

Operational/Managerial Control · Individual

0% 1 facilities 2024-11-25
Fernandez, Gregory

Corporate Director · Individual

0% 4 facilities 2024-11-25
Haglund, Lisa

Operational/Managerial Control · Individual

0% 3 facilities 2024-11-25
Haglund, Lisa

Corporate Officer · Individual

0% 3 facilities 2020-05-11
Noll, Pamela

Corporate Director · Individual

0% 4 facilities 2024-11-25
Persia, Albert

Operational/Managerial Control · Individual

0% 3 facilities 2023-07-24
Spanos, Mary Ann

Corporate Director · Individual

0% 4 facilities 2024-11-25
Stark, Peter

Corporate Director · Individual

0% 4 facilities 2024-11-25
Wilcox, Mark

Operational/Managerial Control · Individual

0% 3 facilities 2024-11-25

Nearby options

Other facilities in reach

#1

Heritage Park Rehab & Skilled Nursing

Jamestown, NY

2-star overall rating with 3-star inspections with 6 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
1 / 5
Fines
$0
#2

Heritage Village Rehab And Skilled Nursing Inc.

Gerry, NY

2-star overall rating with 2-star inspections with abuse icon flag with 8 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$0
#3

Rouse Warren County Home

Youngsville, PA

2-star overall rating with 3-star inspections with $22,967 in total fines with 4 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$22,967

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