Mandeville, LA

Heritage Manor Of Mandeville

2-star overall rating with 3-star inspections with $9,318 in total fines with 5 recent health deficiencies

1820 W. Causeway Approach, Mandeville, LA

(985) 626-4798

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

145

Certified beds

Average residents

107

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Beebe Family

Operator or chain grouping

Approved since

1993-08-05

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

48 facilities

Chain averages 3 overall / 3 health / 3 staffing / 2 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.31

Registered nurse staffing · state 0.32 · national 0.68

LPN hours / resident day

1.17

Licensed practical nurse staffing · state 1.18 · national 0.87

Aide hours / resident day

2.41

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

3.89

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.47

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.57

Weekend nurse staffing · state 3.26 · national 3.43

Weekend RN hours

0.16

Weekend registered nurse coverage · state 0.22 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.34

CMS adjusted RN staffing hours

Adjusted total hours

4.33

CMS adjusted total nurse staffing hours

Case-mix index

1.23

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

70%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,395

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

20.53

Composite VBP score used to determine payment impact.

Payment multiplier

0.9824

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 19.14% · Performance 22.81% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

3.74

Baseline 7.80% · Performance 6.72% · Measure score 3.74 · Achievement 3.74 · Improvement 3.37

Total nurse turnover

1.33

Baseline 58.43% · Performance 58.25% · Measure score 1.33 · Achievement 1.33 · Improvement 0

Adjusted total nurse staffing

3.14

Baseline 3.96 hours · Performance 3.97 hours · Measure score 3.14 · Achievement 3.14 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.64%
10.72%
0.9 pts worse
No Different than the National Rate · Eligible stays 112 · Observed rate 12.5% · Lower 95% interval 8.54%
Discharge to community 38.47%
50.57%
12.1 pts worse
Worse than the National Rate · Eligible stays 80 · Observed rate 32.5% · Lower 95% interval 32.04%
Medicare spending per beneficiary 1.12
1.02
0.1 pts worse
Drug regimen review with follow-up 94.38%
95.27%
0.9 pts worse
Numerator 84 · Denominator 89
Falls with major injury 1.12%
0.77%
0.4 pts worse
Numerator 1 · Denominator 89
Discharge self-care score 28.57%
53.69%
25.1 pts worse
Numerator 16 · Denominator 56
Discharge mobility score 28.57%
50.94%
22.4 pts worse
Numerator 16 · Denominator 56
Pressure ulcers or injuries, new or worsened 1.12%
2.29%
1.2 pts better
Numerator 1 · Denominator 89 · Adjusted rate 1%
Healthcare-associated infections requiring hospitalization 6.72%
7.12%
0.4 pts better
No Different than the National Rate · Eligible stays 76 · Observed rate 5.26% · Lower 95% interval 3.4%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 160
Staff flu vaccination coverage 78.41%
42%
36.4 pts better
Numerator 138 · Denominator 176
Discharge function score 30.36%
56.45%
26.1 pts worse
Numerator 17 · Denominator 56
Transfer of health information to provider 98.18%
95.95%
2.2 pts better
Numerator 54 · Denominator 55
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 15 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 5.41%
25.2%
19.8 pts worse
Numerator 2 · Denominator 37

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
2.6
0.7 pts better
1.9
About the same
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.9 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 3.7
2.8
0.9 pts worse
1.8
1.9 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.7 · Observed 3.9 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 89.4%
92.0%
2.6 pts worse
93.4%
4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 90.9% · Q2 85.1% · Q3 94.6% · Q4 87.1% · 4Q avg 89.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.0%
94.9%
4.1 pts better
95.5%
3.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.6%
3.4%
1.2 pts worse
3.3%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 3.2% · Q3 5.4% · Q4 5.4% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.1%
1.8%
1.3 pts worse
11.4%
8.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 4.9% · Q3 1.2% · Q4 1.2% · 4Q avg 3.1%
Percentage of long-stay residents who lose too much weight 1.9%
5.2%
3.3 pts better
5.4%
3.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 5.1% · Q3 1.2% · Q4 0.0% · 4Q avg 1.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.0%
23.1%
3.9 pts worse
19.6%
7.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.4% · Q2 29.3% · Q3 24.7% · Q4 25.9% · 4Q avg 27.0%
Percentage of long-stay residents who received an antipsychotic medication 17.5%
24.4%
6.9 pts better
16.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.7% · Q2 18.3% · Q3 17.9% · Q4 19.0% · 4Q avg 17.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 11.3%
22.2%
10.9 pts better
16.3%
5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 14.9% · Q3 13.2% · Q4 15.3% · 4Q avg 11.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 8.7%
20.1%
11.4 pts better
14.9%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 10.4% · Q3 10.1% · Q4 8.8% · 4Q avg 8.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.4%
1.6%
0.8 pts worse
1.0%
1.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 2.1% · Q3 2.8% · Q4 0.8% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 3.7%
2.6%
1.1 pts worse
1.7%
2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 1.1% · Q3 6.8% · Q4 3.4% · 4Q avg 3.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 35.5%
16.9%
18.6 pts worse
19.8%
15.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 36.1% · Q2 36.3% · Q3 39.5% · Q4 29.9% · 4Q avg 35.5%
Percentage of long-stay residents with pressure ulcers 6.9%
6.2%
0.7 pts worse
5.1%
1.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 7.5% · Q3 6.3% · Q4 6.6% · 4Q avg 6.9% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.3%
83.6%
0.3 pts worse
81.7%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 82.5% · Q2 85.0% · Q3 83.2% · Q4 82.5% · 4Q avg 83.3%
Percentage of short-stay residents who had an outpatient emergency department visit 15.2%
14.7%
0.5 pts worse
12.0%
3.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.2% · Observed 15.4% · Expected 11.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.5%
3.3%
0.8 pts better
1.6%
0.9 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 1.9% · Q3 4.8% · Q4 3.1% · 4Q avg 2.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.9%
76.2%
17.7 pts better
79.7%
14.2 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.6%
27.8%
1.2 pts better
23.9%
2.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.6% · Observed 26.9% · Expected 24.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-24 · Fire 2025-09-24

5 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-10-09 · Fire 2024-10-09

17 health deficiencies

Top issue: Resident Assessment and Care Planning (6 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2023-11-01 · Fire 2023-11-01

5 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-10-09

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-11-23

E · Potential for more than minimal harm 2024-10-09

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-11-23

E · Potential for more than minimal harm 2024-10-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-11-23

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-24

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-11-06

D · Potential for more than minimal harm 2025-09-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-11-06

D · Potential for more than minimal harm 2025-09-24

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-11-06

D · Potential for more than minimal harm 2025-09-24

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-11-06

D · Potential for more than minimal harm 2025-09-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-11-06

E · Potential for more than minimal harm 2024-10-09

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-11-23

E · Potential for more than minimal harm 2024-10-09

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-11-23

F · Potential for more than minimal harm 2024-03-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-07

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-07

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-07

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-07

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-02-22

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-07

D · Potential for more than minimal harm 2024-02-22

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-07

D · Potential for more than minimal harm 2024-02-22

F825 · Quality of Life and Care Deficiencies

Health

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2024-04-07

D · Potential for more than minimal harm 2023-11-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-16

J · Immediate jeopardy 2023-08-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-27

Penalties and ownership

What sits behind the stars

$9,318 2023-08-16

Fine

Fine · fine $9,318

Fine

Ownership

Trans Med LLC

5% Or Greater Direct Ownership Interest · Organization

85% 2 facilities 2010-01-01
Qsst Tr For Alison Beebe Sadler Danos And Her Descendants

5% Or Greater Indirect Ownership Interest · Organization

23% 30 facilities 2023-10-01
Beebe, Elton

5% Or Greater Indirect Ownership Interest · Individual

18% 39 facilities 2023-10-01
Qsst Tr For Felicia Beebe Stallard And Her Descendants

5% Or Greater Indirect Ownership Interest · Organization

18% 30 facilities 2023-10-01
Act Investments, LLC

5% Or Greater Direct Ownership Interest · Organization

15% 13 facilities 2010-01-01
Beebe 2013 Childrens Tr Ng

5% Or Greater Indirect Ownership Interest · Organization

11% 2 facilities 2023-10-01
Felicias 2016 Fam Tr No 2

5% Or Greater Indirect Ownership Interest · Organization

11% 2 facilities 2023-10-01
Alisons 2016 Fam Tr No 2

5% Or Greater Indirect Ownership Interest · Organization

5% 2 facilities 2023-10-01
David & Felicia Stallard Child Tr

5% Or Greater Indirect Ownership Interest · Organization

5% 16 facilities 2010-01-01
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua

5% Or Greater Indirect Ownership Interest · Organization

5% 16 facilities 2010-01-01
Account Management Services Inc

Operational/Managerial Control · Organization

0% 47 facilities 2010-01-01
Administrative Systems Inc

Operational/Managerial Control · Organization

0% 48 facilities 2010-01-01
Beebe, Bobby

Operational/Managerial Control · Individual

0% 50 facilities 2021-12-11
Hilbert, Cynthia

Operational/Managerial Control · Individual

0% 1 facilities 2002-07-28
Mcclanahan, Matthew

Operational/Managerial Control · Individual

0% 2 facilities 2019-05-23
Parkinson, Toni

Corporate Officer · Individual

0% 51 facilities 2015-11-15
Pathway South LLC

Operational/Managerial Control · Organization

0% 13 facilities 2013-01-01
Providence Care LLC

Operational/Managerial Control · Organization

0% 36 facilities 2020-04-07
Provider Professional Services Inc

Operational/Managerial Control · Organization

0% 50 facilities 2010-01-01
Stallard, David

Operational/Managerial Control · Individual

0% 37 facilities 2020-04-07
Tristar Rehab Inc

Operational/Managerial Control · Organization

0% 48 facilities 2024-01-01

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#3

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