Mandeville, LA

Heritage Manor Of Mandeville

2-star overall rating with 3-star inspections with $9,318 in total fines with 5 recent health deficiencies

1820 W. Causeway Approach, Mandeville, LA

(985) 626-4798

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

145

Certified beds

Average residents

107

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Beebe Family

Operator or chain grouping

Approved since

1993-08-05

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.31

Registered nurse staffing

LPN hours / resident day

1.17

Licensed practical nurse staffing

Aide hours / resident day

2.41

Nurse aide staffing

Weekend hours

3.57

Weekend nurse staffing

RN turnover

50%

Annual RN turnover

Total nurse turnover

70%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.9
2.6
0.7 pts better
1.9
About the same
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 3.7
2.8
0.9 pts worse
1.8
1.9 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 89.4%
92.0%
2.6 pts worse
93.4%
4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.0%
94.9%
4.1 pts better
95.5%
3.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.6%
3.4%
1.2 pts worse
3.3%
1.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 3.1%
1.8%
1.3 pts worse
11.4%
8.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 1.9%
5.2%
3.3 pts better
5.4%
3.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.0%
23.1%
3.9 pts worse
19.6%
7.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 17.5%
24.4%
6.9 pts better
16.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 11.3%
22.2%
10.9 pts better
16.3%
5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 8.7%
20.1%
11.4 pts better
14.9%
6.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.4%
1.6%
0.8 pts worse
1.0%
1.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 3.7%
2.6%
1.1 pts worse
1.7%
2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 35.5%
16.9%
18.6 pts worse
19.8%
15.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 6.9%
6.2%
0.7 pts worse
5.1%
1.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 83.3%
83.6%
0.3 pts worse
81.7%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 15.2%
14.7%
0.5 pts worse
12.0%
3.2 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 2.5%
3.3%
0.8 pts better
1.6%
0.9 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.9%
76.2%
17.7 pts better
79.7%
14.2 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.6%
27.8%
1.2 pts better
23.9%
2.7 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-24 · Fire 2025-09-24

5 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-10-09 · Fire 2024-10-09

17 health deficiencies

Top issue: Resident Assessment and Care Planning (6 deficiencies)

4 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 3 Health 2023-11-01 · Fire 2023-11-01

5 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2024-10-09

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-11-23

E · Potential for more than minimal harm 2024-10-09

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-11-23

E · Potential for more than minimal harm 2024-10-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2024-11-23

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-24

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-11-06

D · Potential for more than minimal harm 2025-09-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-11-06

D · Potential for more than minimal harm 2025-09-24

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2025-11-06

D · Potential for more than minimal harm 2025-09-24

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-11-06

D · Potential for more than minimal harm 2025-09-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-11-06

E · Potential for more than minimal harm 2024-10-09

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2024-11-23

E · Potential for more than minimal harm 2024-10-09

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F801 · Nutrition and Dietary Deficiencies

Health

Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-11-23

D · Potential for more than minimal harm 2024-10-09

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-11-23

F · Potential for more than minimal harm 2024-03-07

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-07

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-07

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-07

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-07

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-07

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-02-22

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-04-07

D · Potential for more than minimal harm 2024-02-22

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-07

D · Potential for more than minimal harm 2024-02-22

F825 · Quality of Life and Care Deficiencies

Health

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2024-04-07

D · Potential for more than minimal harm 2023-11-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-16

J · Immediate jeopardy 2023-08-16

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-27

Penalties and ownership

What sits behind the stars

$9,318 2023-08-16

Fine

Fine · fine $9,318

Fine

Ownership

Trans Med LLC

5% Or Greater Direct Ownership Interest · Organization

85% 2 facilities 2010-01-01
Qsst Tr For Alison Beebe Sadler Danos And Her Descendants

5% Or Greater Indirect Ownership Interest · Organization

23% 30 facilities 2023-10-01
Beebe, Elton

5% Or Greater Indirect Ownership Interest · Individual

18% 39 facilities 2023-10-01
Qsst Tr For Felicia Beebe Stallard And Her Descendants

5% Or Greater Indirect Ownership Interest · Organization

18% 30 facilities 2023-10-01
Act Investments, LLC

5% Or Greater Direct Ownership Interest · Organization

15% 13 facilities 2010-01-01
Beebe 2013 Childrens Tr Ng

5% Or Greater Indirect Ownership Interest · Organization

11% 2 facilities 2023-10-01
Felicias 2016 Fam Tr No 2

5% Or Greater Indirect Ownership Interest · Organization

11% 2 facilities 2023-10-01
Alisons 2016 Fam Tr No 2

5% Or Greater Indirect Ownership Interest · Organization

5% 2 facilities 2023-10-01
David & Felicia Stallard Child Tr

5% Or Greater Indirect Ownership Interest · Organization

5% 16 facilities 2010-01-01
Elton Glynn Beebe Jr. & Nancy Doty Beebe Irrv Tr Ua

5% Or Greater Indirect Ownership Interest · Organization

5% 16 facilities 2010-01-01
Account Management Services Inc

Operational/Managerial Control · Organization

0% 47 facilities 2010-01-01
Administrative Systems Inc

Operational/Managerial Control · Organization

0% 48 facilities 2010-01-01
Beebe, Bobby

Operational/Managerial Control · Individual

0% 50 facilities 2021-12-11
Hilbert, Cynthia

Operational/Managerial Control · Individual

0% 1 facilities 2002-07-28
Mcclanahan, Matthew

Operational/Managerial Control · Individual

0% 2 facilities 2019-05-23
Parkinson, Toni

Corporate Officer · Individual

0% 51 facilities 2015-11-15
Pathway South LLC

Operational/Managerial Control · Organization

0% 13 facilities 2013-01-01
Providence Care LLC

Operational/Managerial Control · Organization

0% 36 facilities 2020-04-07
Provider Professional Services Inc

Operational/Managerial Control · Organization

0% 50 facilities 2010-01-01
Stallard, David

Operational/Managerial Control · Individual

0% 37 facilities 2020-04-07
Tristar Rehab Inc

Operational/Managerial Control · Organization

0% 48 facilities 2024-01-01

Nearby options

Other facilities in reach

#1

Pontchartrain Health Care Center

Mandeville, LA

1-star overall rating with 1-star inspections with $162,920 in total fines with 15 recent health deficiencies

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$162,920
#2

Trinity Trace Community Care Center

Covington, LA

4-star overall rating with 4-star inspections with 5 recent health deficiencies

Overall
4 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0
#3

Christwood

Covington, LA

4-star overall rating with 5-star inspections with 3 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
5 / 5
Staffing
1 / 5
Fines
$0

Jump out

Supporting pages