Park Rapids, MN

Heritage Living Center

5-star overall rating with 5-star inspections with 1 recent health deficiencies

619 West Sixth Street, Park Rapids, MN

(218) 237-8312

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

48

Certified beds

Average residents

42

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1987-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.43

Registered nurse staffing · state 1.06 · national 0.68

LPN hours / resident day

0.67

Licensed practical nurse staffing · state 0.62 · national 0.87

Aide hours / resident day

2.58

Nurse aide staffing · state 2.56 · national 2.35

Total nurse hours

3.68

All reported nurse hours · state 4.23 · national 3.89

Licensed hours

1.10

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

3.17

Weekend nurse staffing · state 3.68 · national 3.43

Weekend RN hours

0.23

Weekend registered nurse coverage · state 0.68 · national 0.47

Physical therapist

0.03

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.55

CMS adjusted RN staffing hours

Adjusted total hours

4.69

CMS adjusted total nurse staffing hours

Case-mix index

1.07

Higher values indicate more complex resident acuity

RN turnover

25%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

38%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,407

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

49.91

Composite VBP score used to determine payment impact.

Payment multiplier

1.0040

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Performance 21.67% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

5.64

Performance 6.15% · Measure score 5.64 · Achievement 5.64 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

9.34

Baseline 4.87 hours · Performance 5.73 hours · Measure score 9.34 · Achievement 9.34 · Improvement 8.99

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.67%
10.72%
1.9 pts worse
No Different than the National Rate · Eligible stays 74 · Observed rate 14.86% · Lower 95% interval 8.99%
Discharge to community 53.43%
50.57%
2.9 pts better
No Different than the National Rate · Eligible stays 63 · Observed rate 55.56% · Lower 95% interval 42.97%
Medicare spending per beneficiary 0.97
1.02
0.1 pts better
Drug regimen review with follow-up 97.37%
95.27%
2.1 pts better
Numerator 37 · Denominator 38
Falls with major injury 2.63%
0.77%
1.9 pts worse
Numerator 1 · Denominator 38
Discharge self-care score 56.67%
53.69%
3 pts better
Numerator 17 · Denominator 30
Discharge mobility score 43.33%
50.94%
7.6 pts worse
Numerator 13 · Denominator 30
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 38 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.15%
7.12%
1 pts better
No Different than the National Rate · Eligible stays 37 · Observed rate 0% · Lower 95% interval 3.08%
Staff COVID-19 vaccination coverage 11.34%
8.2%
3.1 pts better
Numerator 11 · Denominator 97
Staff flu vaccination coverage 18.69%
42%
23.3 pts worse
Numerator 20 · Denominator 107
Discharge function score 50%
56.45%
6.5 pts worse
Numerator 15 · Denominator 30
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 20 · Denominator 20
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 92.8%
97.3%
4.5 pts worse
93.4%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 90.6% · Q3 91.4% · Q4 89.5% · 4Q avg 92.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.1%
3.9 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.4%
3.9%
2.5 pts better
3.3%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 1.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.6%
4.3%
1.3 pts worse
11.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.9% · Q2 7.1% · Q3 3.1% · Q4 5.4% · 4Q avg 5.6%
Percentage of long-stay residents who lose too much weight 0.8%
4.1%
3.3 pts better
5.4%
4.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.9% · 4Q avg 0.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 2.3%
12.4%
10.1 pts better
19.6%
17.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 3.3% · Q3 3.0% · Q4 2.9% · 4Q avg 2.3%
Percentage of long-stay residents who received an antipsychotic medication 9.7%
17.5%
7.8 pts better
16.7%
7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.0% · Q2 10.7% · Q3 10.3% · Q4 9.7% · 4Q avg 9.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 18.2%
22.5%
4.3 pts better
16.3%
1.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q4 25.1% · 4Q avg 18.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.1%
18.6%
11.5 pts better
14.9%
7.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 0.0% · Q3 6.2% · Q4 5.9% · 4Q avg 7.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.6%
2.3%
0.3 pts worse
1.0%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.7% · Q4 7.1% · 4Q avg 2.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.5%
2.6%
1.1 pts better
1.7%
0.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 0.0% · Q3 0.0% · Q4 2.6% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 21.8%
24.8%
3 pts better
19.8%
2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 14.5% · Q2 11.6% · Q3 30.0% · Q4 30.5% · 4Q avg 21.8%
Percentage of long-stay residents with pressure ulcers 3.0%
5.4%
2.4 pts better
5.1%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 3.4% · Q3 0.0% · Q4 5.6% · 4Q avg 3.0% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 54.7%
88.6%
33.9 pts worse
81.7%
27 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 77.8% · Q2 56.2% · Q3 30.8% · Q4 48.1% · 4Q avg 54.7%
Percentage of short-stay residents who had an outpatient emergency department visit 17.2%
14.0%
3.2 pts worse
12.0%
5.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 17.2% · Observed 15.6% · Expected 10.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.9%
1.9%
About the same
1.6%
0.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 4.2% · Q4 4.5% · 4Q avg 1.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 83.3%
82.7%
0.6 pts better
79.7%
3.6 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 83.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.2%
23.1%
0.9 pts better
23.9%
1.7 pts better
Short Stay · 20240701-20250630 · Adjusted 22.2% · Observed 18.8% · Expected 20.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-08-27 · Fire 2025-08-27

1 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2024-09-12 · Fire 2024-09-12

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2023-08-23 · Fire 2023-08-23

6 health deficiencies

Top issue: Infection Control (2 deficiencies)

3 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2024-09-12

K226 · Egress Deficiencies

Fire Safety

Have horizontal exits used in accordance with safety requirements.

Corrected 2024-09-24

F · Potential for more than minimal harm 2024-09-12

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2024-09-24

F · Potential for more than minimal harm 2023-08-23

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2023-09-25

F · Potential for more than minimal harm 2023-08-23

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2023-09-29

F · Potential for more than minimal harm 2023-08-23

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-09-28

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-08-27

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-09-12

E · Potential for more than minimal harm 2024-09-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-09-25

E · Potential for more than minimal harm 2023-08-23

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-23

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-23

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-23

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-23

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-09-25

D · Potential for more than minimal harm 2023-08-23

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-09-25

Penalties and ownership

What sits behind the stars

Ownership

Hubbard County

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2010-01-06
Bessler, Daryl

Corporate Director · Individual

0% 1 facilities 2013-01-01
Christensen, Char

Corporate Officer · Individual

0% 1 facilities 2021-01-01
De La Hunt, David

Corporate Director · Individual

0% 1 facilities 2020-01-01
Devine, Richard

Corporate Director · Individual

0% 1 facilities 2001-01-01
Fairchild, Stephanie

Contracted Managing Employee · Individual

0% 1 facilities 2023-09-28
Gugisberg, Marnie

Operational/Managerial Control · Individual

0% 5 facilities 2023-09-01
Hendrickson, Alisha

Corporate Director · Individual

0% 1 facilities 2023-01-01
Knute Nelson

Operational/Managerial Control · Organization

0% 3 facilities 2023-09-01
Koppelman, Benjamin

Corporate Director · Individual

0% 1 facilities 2012-01-01
Leadbetter, Larry

Contracted Managing Employee · Individual

0% 1 facilities 2024-01-01
Urman, Angela

Operational/Managerial Control · Individual

0% 4 facilities 2023-09-01

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Health
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Staffing
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Fines
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#2

Frazee Care Center

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5-star overall rating with 4-star inspections with $15,593 in total fines with 1 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$15,593
#3

Perham Living

Perham, MN

5-star overall rating with 5-star inspections with 2 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
1 / 5
Fines
$0

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