Grundy, VA

Heritage Hall Grundy

4-star overall rating with 4-star inspections with 3 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

2966 Slate Creek Road, Grundy, VA

(276) 935-8144

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

113

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Heritage Hall

Operator or chain grouping

Approved since

1991-12-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

16 facilities

Chain averages 4 overall / 4 health / 2 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.55

Registered nurse staffing · state 0.69 · national 0.68

LPN hours / resident day

0.56

Licensed practical nurse staffing · state 1.00 · national 0.87

Aide hours / resident day

1.95

Nurse aide staffing · state 2.12 · national 2.35

Total nurse hours

3.06

All reported nurse hours · state 3.81 · national 3.89

Licensed hours

1.12

RN + LPN hours · state 1.68 · national 1.54

Weekend hours

2.63

Weekend nurse staffing · state 3.31 · national 3.43

Weekend RN hours

0.39

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.55

CMS adjusted RN staffing hours

Adjusted total hours

3.06

CMS adjusted total nurse staffing hours

Case-mix index

1.37

Higher values indicate more complex resident acuity

RN turnover

25%

Annual RN turnover · state 49% · national 45%

Total nurse turnover

38%

Annual nurse turnover · state 48% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,340

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

23.93

Composite VBP score used to determine payment impact.

Payment multiplier

0.9833

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

1.62

Baseline 18.66% · Performance 20.68% · Measure score 1.62 · Achievement 1.62 · Improvement 0

Healthcare-associated infections

0

Baseline 7.31% · Performance 8.13% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

7.34

Baseline 39.25% · Performance 33.68% · Measure score 7.34 · Achievement 7.34 · Improvement 3.37

Adjusted total nurse staffing

0.61

Baseline 2.70 hours · Performance 3.04 hours · Measure score 0.61 · Achievement 0 · Improvement 0.61

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.06%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 63 · Observed rate 9.52% · Lower 95% interval 6.9%
Discharge to community 31.14%
50.57%
19.4 pts worse
Worse than the National Rate · Eligible stays 57 · Observed rate 19.3% · Lower 95% interval 20.96%
Medicare spending per beneficiary 1.47
1.02
0.4 pts worse
Drug regimen review with follow-up 93.62%
95.27%
1.6 pts worse
Numerator 44 · Denominator 47
Falls with major injury 2.13%
0.77%
1.4 pts worse
Numerator 1 · Denominator 47
Discharge self-care score 56.67%
53.69%
3 pts better
Numerator 17 · Denominator 30
Discharge mobility score 46.67%
50.94%
4.3 pts worse
Numerator 14 · Denominator 30
Pressure ulcers or injuries, new or worsened 2.13%
2.29%
0.2 pts better
Numerator 1 · Denominator 47 · Adjusted rate 1.75%
Healthcare-associated infections requiring hospitalization 8.13%
7.12%
1 pts worse
No Different than the National Rate · Eligible stays 53 · Observed rate 11.32% · Lower 95% interval 5.04%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 139
Staff flu vaccination coverage 12.78%
42%
29.2 pts worse
Numerator 29 · Denominator 227
Discharge function score 46.67%
56.45%
9.8 pts worse
Numerator 14 · Denominator 30
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 14 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 18.52%
25.2%
6.7 pts worse
Numerator 5 · Denominator 27

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
1.5
0.3 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.2 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.4
0.3 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.2 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 96.4%
91.2%
5.2 pts better
93.4%
3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 95.3% · Q2 94.4% · Q3 98.1% · Q4 98.0% · 4Q avg 96.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 96.5%
94.0%
2.5 pts better
95.5%
1 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 96.5%
Percentage of long-stay residents experiencing one or more falls with major injury 6.7%
3.6%
3.1 pts worse
3.3%
3.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 7.4% · Q3 5.8% · Q4 8.2% · 4Q avg 6.7% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 6.2%
15.7%
9.5 pts better
11.4%
5.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.9% · Q2 6.9% · Q3 2.1% · Q4 4.4% · 4Q avg 6.2%
Percentage of long-stay residents who lose too much weight 3.5%
5.7%
2.2 pts better
5.4%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 5.9% · Q3 1.0% · Q4 3.1% · 4Q avg 3.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.2%
20.2%
7 pts worse
19.6%
7.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 24.8% · Q2 27.9% · Q3 27.5% · Q4 28.9% · 4Q avg 27.2%
Percentage of long-stay residents who received an antipsychotic medication 11.4%
15.0%
3.6 pts better
16.7%
5.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.4% · Q2 10.0% · Q3 14.1% · Q4 11.1% · 4Q avg 11.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 13.4%
17.5%
4.1 pts better
16.3%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.8% · Q2 16.0% · Q3 10.9% · Q4 10.5% · 4Q avg 13.4% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.4%
15.7%
6.3 pts better
14.9%
5.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 11.5% · Q3 12.4% · Q4 6.5% · 4Q avg 9.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
0.5%
0.3 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.8% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.0%
1.6%
0.6 pts better
1.7%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.9% · Q3 1.0% · Q4 2.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 23.1%
22.2%
0.9 pts worse
19.8%
3.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.3% · Q2 26.6% · Q3 21.6% · Q4 18.4% · 4Q avg 23.1%
Percentage of long-stay residents with pressure ulcers 4.2%
5.2%
1 pts better
5.1%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.8% · Q2 5.8% · Q3 1.1% · Q4 5.2% · 4Q avg 4.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 68.7%
74.6%
5.9 pts worse
81.7%
13 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 71.0% · Q2 69.4% · Q3 67.6% · Q4 67.4% · 4Q avg 68.7%
Percentage of short-stay residents who had an outpatient emergency department visit 6.7%
11.7%
5 pts better
12.0%
5.3 pts better
Short Stay · 20240701-20250630 · Adjusted 6.7% · Observed 7.7% · Expected 12.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.5%
1.2%
1.3 pts worse
1.6%
0.9 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 3.7% · Q3 3.3% · Q4 0.0% · 4Q avg 2.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 56.9%
73.6%
16.7 pts worse
79.7%
22.8 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 56.9%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.2%
22.0%
1.8 pts better
23.9%
3.7 pts better
Short Stay · 20240701-20250630 · Adjusted 20.2% · Observed 23.1% · Expected 27.2% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-02-28 · Fire 2023-02-28

3 health deficiencies

Top issue: Environmental (1 deficiency)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2021-03-18 · Fire 2021-03-18

6 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

5 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 3 Health 2019-03-21 · Fire 2019-03-21

15 health deficiencies

Top issue: Resident Rights (7 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2023-02-28

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-07-28

E · Potential for more than minimal harm 2023-02-28

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-05-09

D · Potential for more than minimal harm 2023-02-28

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-05-09

D · Potential for more than minimal harm 2023-02-28

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-05-09

E · Potential for more than minimal harm 2021-03-18

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2021-05-26

E · Potential for more than minimal harm 2021-03-18

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2021-05-26

E · Potential for more than minimal harm 2021-03-18

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-05-26

E · Potential for more than minimal harm 2021-03-18

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2021-05-26

E · Potential for more than minimal harm 2021-03-18

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2021-05-26

Inspection history

Recent health citations

E · Potential for more than minimal harm 2023-02-28

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-04-26

D · Potential for more than minimal harm 2023-02-28

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-04-26

D · Potential for more than minimal harm 2023-02-28

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-04-26

E · Potential for more than minimal harm 2021-03-18

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2021-04-26

D · Potential for more than minimal harm 2021-03-18

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2021-04-26

D · Potential for more than minimal harm 2021-03-18

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2021-04-26

D · Potential for more than minimal harm 2021-03-18

F757 · Pharmacy Service Deficiencies

Health

Ensure each resident’s drug regimen must be free from unnecessary drugs.

Corrected 2021-04-26

D · Potential for more than minimal harm 2021-03-18

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-04-26

D · Potential for more than minimal harm 2021-03-18

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-04-26

E · Potential for more than minimal harm 2019-03-21

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2019-05-05

E · Potential for more than minimal harm 2019-03-21

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2019-05-05

E · Potential for more than minimal harm 2019-03-21

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2019-05-05

E · Potential for more than minimal harm 2019-03-21

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-05-05

E · Potential for more than minimal harm 2019-03-21

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-05-05

D · Potential for more than minimal harm 2019-03-21

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-05-05

D · Potential for more than minimal harm 2019-03-21

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2019-05-05

D · Potential for more than minimal harm 2019-03-21

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2019-05-05

D · Potential for more than minimal harm 2019-03-21

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2019-05-05

D · Potential for more than minimal harm 2019-03-21

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2019-05-05

D · Potential for more than minimal harm 2019-03-21

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-05-05

D · Potential for more than minimal harm 2019-03-21

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2019-05-05

D · Potential for more than minimal harm 2019-03-21

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2019-05-05

C · Minimal harm 2019-03-21

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2019-05-05

C · Minimal harm 2019-03-21

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2019-05-05

Penalties and ownership

What sits behind the stars

Ownership

Wcc Third Blind Trust

5% Or Greater Direct Ownership Interest · Organization

55% 5 facilities 2020-07-10
Cranwell, Robert

5% Or Greater Direct Ownership Interest · Individual

21% 4 facilities 2020-07-10
Ahc Acquisitions, LLC

5% Or Greater Direct Ownership Interest · Organization

16% 5 facilities 2020-07-10
Cranwell, C.

5% Or Greater Direct Ownership Interest · Individual

8% 4 facilities 2020-07-10
American Healthcare LLC

Operational/Managerial Control · Organization

0% 14 facilities 2010-11-22
Dalton, Robert

W-2 Managing Employee · Individual

0% 12 facilities 2020-07-10
East, Thomas

Corporate Director · Individual

0% 15 facilities 2012-11-20
East, Thomas

Corporate Officer · Individual

0% 15 facilities 2012-11-20

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