Federal inspection record · CMS data as of October 1, 2026

Helen Newberry Joy HLTCU Golden Leaves Living Cent

502 West Harrie Street, Newberry, MI · (906) 293-9215

CMS overall rating

1 of 5

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Certified beds
39
Residents per day
26
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 6, 2015

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Michigan.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    −1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Michigan homes

Helen Newberry Joy HLTCU Golden Leaves Living Cent carries 96 inspection points. That is fewer than 31% of Michigan's 420 rated homes.

5★4★3★2★1★+13 homes above 286.7505102550100200inspection points → fewer is better on the leftThis home · 96 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Michigan: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–18 pts
  • 4★ 18–46 pts
  • 3★ 46–78 pts
  • 2★ 78–123 pts
  • 1★ over 123 pts

Bars show every rated home in Michigan by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

35 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 5 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 20 4 pts
E 7 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (5)

  1. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    January 2, 2026 · Complaint inspection · Quality of Life and Care · F686 · Corrected January 5, 2026

  2. G

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 5, 2025 · Complaint inspection · Resident Rights · F584 · Corrected July 15, 2025

  3. G

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    June 5, 2025 · Complaint inspection · Freedom from Abuse, Neglect, and Exploitation · F600 · Corrected July 15, 2025

  4. G

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 26, 2024 · Standard inspection · Quality of Life and Care · F686 · Corrected July 26, 2024

  5. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 26, 2024 · Standard inspection · Quality of Life and Care · F689 · Corrected July 26, 2024

Everything else, by area of care

Quality of Life and Care12E
  1. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    August 28, 2025 · Standard · F690 · Corrected October 7, 2025

  2. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 28, 2025 · Standard · F695 · Corrected October 7, 2025

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 26, 2024 · Complaint · F689 · Corrected October 24, 2024

  4. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    September 26, 2024 · Complaint · F740 · Corrected November 15, 2024

  5. D

    Provide medically-related social services to help each resident achieve the highest possible quality of life.

    September 26, 2024 · Complaint · F745 · Corrected November 15, 2024

  6. D

    Provide or get specialized rehabilitative services as required for a resident.

    September 26, 2024 · Complaint · F825 · Corrected November 15, 2024

  7. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 26, 2024 · Complaint · F677 · Corrected July 26, 2024

  8. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    June 26, 2024 · Standard · F700 · Corrected July 26, 2024

  9. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 14, 2024 · Complaint · F689 · Corrected June 22, 2024

  10. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 20, 2023 · Standard · F686 · Corrected August 25, 2023

  11. D

    Provide safe and appropriate respiratory care for a resident when needed.

    July 20, 2023 · Standard · F695 · Corrected August 25, 2023

  12. D

    Provide care or services that was trauma informed and/or culturally competent.

    July 20, 2023 · Standard · F699 · Corrected August 25, 2023

Resident Rights5E
  1. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 28, 2025 · Standard · F584 · Corrected October 7, 2025

  2. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    August 28, 2025 · Standard · F578 · Corrected October 7, 2025

  3. E

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    September 26, 2024 · Complaint · F625 · Corrected November 15, 2024

  4. E

    Keep residents' personal and medical records private and confidential.

    June 26, 2024 · Standard · F583 · Corrected July 26, 2024

  5. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    July 20, 2023 · Standard · F578 · Corrected August 25, 2023

Pharmacy Service5E
  1. D

    Ensure medication error rates are not 5 percent or greater.

    August 28, 2025 · Standard · F759 · Corrected October 7, 2025

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 28, 2025 · Standard · F761 · Corrected October 7, 2025

  3. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    September 26, 2024 · Complaint · F758 · Corrected November 15, 2024

  4. E

    Ensure medication error rates are not 5 percent or greater.

    June 26, 2024 · Standard · F759 · Corrected July 26, 2024

  5. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 20, 2023 · Standard · F761 · Corrected August 25, 2023

Freedom from Abuse, Neglect, and Exploitation2D
  1. D

    Respond appropriately to all alleged violations.

    August 28, 2025 · Standard · F610 · Corrected October 7, 2025

  2. D

    Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

    September 26, 2024 · Complaint · F604 · Corrected October 24, 2024

Resident Assessment and Care Planning2D
  1. D

    Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.

    June 26, 2024 · Standard · F661 · Corrected July 26, 2024

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 20, 2023 · Standard · F656 · Corrected August 25, 2023

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 28, 2025 · Standard · F812 · Corrected October 7, 2025

Administration1F
  1. F

    Electronically submit to CMS complete and accurate direct care staffing information, based on payroll and other verifiable and auditable data.

    June 26, 2024 · Complaint · F851 · Corrected July 26, 2024

Infection Control1F
  1. F

    Provide and implement an infection prevention and control program.

    June 26, 2024 · Standard · F880 · Corrected July 26, 2024

Nursing and Physician Services1E
  1. E

    Post nurse staffing information every day.

    July 20, 2023 · Standard · F732 · Corrected August 25, 2023

Inspection history

  1. 2025-08-28

    9 health deficiencies · 29 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2024-06-26

    10 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

  3. 2023-07-20

    16 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 56 min of nursing staff time a day, 25 min of it from a registered nurse.

This home

4 h 56 min

Michigan average

4 h 2 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 35% of nursing staff and 0% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$16,150 in federal fines on record over the past three years.

DatePenaltyAmount
2025-08-28Fine$16,150
2025-08-28Payment Denial · 46 day denial$0
2025-06-05Payment Denial · 13 day denial$0
2024-08-14Payment Denial · 1 day denial$0

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.6 pts better100.0%95.4%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.5 pts better100.0%95.5%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts worse4.6%3.0%3.2%
Percentage of long-stay residents who have depressive symptoms1.1 pts better3.4%4.5%13.5%
Percentage of long-stay residents who lose too much weight1.7 pts worse7.2%5.5%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.1 pts better19.3%19.4%19.5%
Percentage of long-stay residents who received an antipsychotic medication5.1 pts better9.6%14.7%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened2.6 pts worse13.7%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased17.7 pts worse28.4%10.7%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder2.6 pts worse3.3%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection3.7 pts worse5.2%1.5%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.7 pts better12.7%19.4%18.3%
Percentage of long-stay residents with pressure ulcers0.6 pts worse5.6%5.0%4.5%

·

Who owns and runs it

20 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Helen Newberry Joy Hospital & Healthcare Center5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Beaulieu, MichaelCorporate Director · Individual0%1 facilities
Depew, RobertCorporate Officer · Individual0%1 facilities
Derusha, NicholasCorporate Officer · Individual0%1 facilities
Helen Newberry Joy Hospital & Healthcare CenterOperational/Managerial Control · Organization0%1 facilities
Helen Newberry Joy Hospital & Healthcare CenterAdp Of The SNF · Organization0%1 facilities
Johnson, HelenCorporate Director · Individual0%2 facilities
Johnson, HelenOperational/Managerial Control · Individual0%2 facilities
Johnson, HelenAdp Of The SNF · Individual0%2 facilities
Lasely-Henry, TammyCorporate Officer · Individual0%1 facilities
Lyman, AmyCorporate Director · Individual0%1 facilities
Lyman, AmyOperational/Managerial Control · Individual0%1 facilities
Lyman, AmyAdp Of The SNF · Individual0%1 facilities
Morrison, NancyCorporate Officer · Individual0%1 facilities
Neeb, NathanCorporate Officer · Individual0%1 facilities
Nelson, TerranceCorporate Officer · Individual0%1 facilities
Rao, RaghuCorporate Director · Individual0%1 facilities
Rao, RaghuOperational/Managerial Control · Individual0%1 facilities
Rao, RaghuAdp Of The SNF · Individual0%1 facilities
Slaght, JoannaCorporate Officer · Individual0%1 facilities

·

Fire safety

43 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke17F
  1. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    December 10, 2025 · K321 · Corrected December 12, 2025

  2. F

    Construct fire resistant interior walls.

    December 10, 2025 · K331 · Corrected December 12, 2025

  3. F

    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    December 10, 2025 · K342 · Corrected December 12, 2025

  4. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    December 10, 2025 · K345 · Corrected December 12, 2025

  5. F

    Install an approved automatic sprinkler system.

    December 10, 2025 · K351 · Corrected December 12, 2025

  6. F

    Provide properly protected cooking facilities.

    August 28, 2025 · K324 · Corrected December 15, 2025

  7. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 28, 2025 · K345 · Corrected January 13, 2026

  8. F

    Inspect, test, and maintain automatic sprinkler systems.

    August 28, 2025 · K353 · Corrected December 15, 2025

  9. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    August 28, 2025 · K374 · Corrected December 15, 2025

  10. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    June 26, 2024 · K321 · Corrected July 16, 2024

  11. F

    Provide properly protected cooking facilities.

    June 26, 2024 · K324 · Corrected July 16, 2024

  12. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    June 26, 2024 · K346 · Corrected July 16, 2024

  13. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    June 26, 2024 · K354 · Corrected July 16, 2024

  14. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 20, 2023 · K321 · Corrected September 24, 2023

  15. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    July 20, 2023 · K346 · Corrected September 10, 2023

  16. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    July 20, 2023 · K354 · Corrected August 24, 2023

  17. D

    Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

    July 20, 2023 · K343 · Corrected August 15, 2023

Emergency Preparedness7F
  1. F

    Develop Emergency Preparedness policies and procedures.

    August 28, 2025 · E13 · Corrected December 15, 2025

  2. F

    Address subsistence needs for staff and patients.

    August 28, 2025 · E15 · Corrected December 15, 2025

  3. F

    Establish procedures for tracking staff and patients during an emergency.

    August 28, 2025 · E18 · Corrected October 7, 2025

  4. F

    Establish roles under a Waiver declared by secretary.

    August 28, 2025 · E26 · Corrected October 7, 2025

  5. F

    Conduct testing and exercise requirements.

    June 26, 2024 · E39 · Corrected August 23, 2024

  6. F

    Develop and maintain an Emergency Preparedness Program (EP).

    June 26, 2024 · E4 · Corrected July 26, 2024

  7. F

    Conduct testing and exercise requirements.

    July 20, 2023 · E39 · Corrected September 24, 2023

Egress5F
  1. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    December 10, 2025 · K211 · Corrected December 12, 2025

  2. F

    Have correct number of accessible exits for each story.

    December 10, 2025 · K241 · Corrected December 12, 2025

  3. F

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    August 28, 2025 · K211 · Corrected December 15, 2025

  4. F

    Install emergency lighting that can last at least 1 1/2 hours.

    August 28, 2025 · K291 · Corrected December 15, 2025

  5. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    August 28, 2025 · K222 · Corrected October 26, 2025

Gas, Vacuum, and Electrical Systems5F
  1. F

    Meet requirements for the installation and maintenance of electrical systems.

    December 10, 2025 · K911 · Corrected December 12, 2025

  2. F

    Ensure proper usage of power strips and extension cords.

    December 10, 2025 · K920 · Corrected December 12, 2025

  3. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    August 28, 2025 · K914 · Corrected October 27, 2025

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    August 28, 2025 · K918 · Corrected October 27, 2025

  5. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 26, 2024 · K918 · Corrected October 25, 2024

Miscellaneous5F
  1. F

    Meet requirements for operating features, such as evacuation plans, fire drills, smoking regulations, draperies, decorations and the inspection, testing and maintenance of fire doors.

    August 28, 2025 · K700 · Corrected December 15, 2025

  2. F

    Provide a written emergency evacuation plan.

    August 28, 2025 · K711 · Corrected December 15, 2025

  3. F

    Have simulated fire drills held at unexpected times.

    August 28, 2025 · K712 · Corrected October 27, 2025

  4. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    August 28, 2025 · K761 · Corrected December 15, 2025

  5. F

    Have simulated fire drills held at unexpected times.

    June 26, 2024 · K712 · Corrected July 26, 2024

Construction2F
  1. F

    Meet other general requirements.

    December 10, 2025 · K100 · Corrected December 12, 2025

  2. F

    Meet other general requirements.

    August 28, 2025 · K100 · Corrected December 15, 2025

Services2F
  1. F

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    August 28, 2025 · K521 · Corrected January 13, 2026

  2. E

    Have properly installed electrical wiring and gas equipment.

    July 20, 2023 · K511 · Corrected August 10, 2023

·

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