Federal inspection record · CMS data as of October 1, 2026

Heights Rehabilitation And Healthcare Center, The

2801 E Royalton Rd, Broadview Heights, OH · (440) 526-4770

CMS overall rating

1 of 5

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Certified beds
149
Residents per day
104
Ownership
For-Profit
Chain
Crown Healthcare Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 22, 1985

1

How this home got 1 star

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Ohio.

  2. Staffing

    no change (already 1)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    1 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Ohio homes

Heights Rehabilitation And Healthcare Center, The carries 152.75 inspection points. That is fewer than 13% of Ohio's 913 rated homes.

5★4★3★2★1★+28 homes above 24805102550100200inspection points → fewer is better on the leftThis home · 152.75 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Ohio: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–15 pts
  • 4★ 15–42 pts
  • 3★ 42–69 pts
  • 2★ 69–121.25 pts
  • 1★ over 121.25 pts

Bars show every rated home in Ohio by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

50 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 2 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 30 4 pts
E 11 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 4 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. J

    Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

    June 9, 2026 · Complaint inspection · Quality of Life and Care · F678 · Not yet marked corrected

  2. J

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    October 18, 2023 · Complaint inspection · Quality of Life and Care · F684 · Corrected November 1, 2023

Everything else, by area of care

Quality of Life and Care12E
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 29, 2026 · Complaint · F689 · Not yet marked corrected

  2. E

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    June 9, 2026 · Complaint · F684 · Corrected June 27, 2026

  3. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    June 9, 2026 · Complaint · F677 · Corrected June 27, 2026

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    June 9, 2026 · Complaint · F686 · Corrected June 27, 2026

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 9, 2026 · Standard · F689 · Corrected June 27, 2026

  6. D

    Provide enough food/fluids to maintain a resident's health.

    June 9, 2026 · Standard · F692 · Corrected June 27, 2026

  7. D

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    November 17, 2025 · Complaint · F740 · Corrected December 2, 2025

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 9, 2024 · Complaint · F684 · Corrected September 20, 2024

  9. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    September 14, 2023 · Standard · F689 · Corrected November 1, 2023

  10. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    September 14, 2023 · Standard · F677 · Corrected November 1, 2023

  11. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    September 14, 2023 · Standard · F690 · Corrected November 1, 2023

  12. D

    Provide enough food/fluids to maintain a resident's health.

    September 14, 2023 · Standard · F692 · Corrected November 1, 2023

Resident Rights11D
  1. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    June 9, 2026 · Complaint · F628 · Corrected June 27, 2026

  2. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    June 26, 2025 · Complaint · F584 · Corrected July 12, 2025

  3. D

    Keep residents' personal and medical records private and confidential.

    April 4, 2024 · Complaint · F583 · Corrected April 17, 2024

  4. D

    Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

    September 14, 2023 · Standard · F569 · Corrected November 1, 2023

  5. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    September 14, 2023 · Standard · F578 · Corrected November 1, 2023

  6. B

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    September 14, 2023 · Standard · F623 · Corrected October 5, 2023

  7. B

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    September 14, 2023 · Standard · F625 · Corrected October 5, 2023

  8. D

    Reasonably accommodate the needs and preferences of each resident.

    January 30, 2020 · Standard · F558 · Corrected April 16, 2020

  9. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    January 30, 2020 · Standard · F578 · Corrected April 16, 2020

  10. B

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    January 30, 2020 · Standard · F623 · Corrected February 28, 2020

  11. B

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    January 30, 2020 · Standard · F625 · Corrected February 28, 2020

Nutrition and Dietary6F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    June 9, 2026 · Standard · F812 · Corrected June 27, 2026

  2. E

    Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

    June 9, 2026 · Complaint · F800 · Corrected June 27, 2026

  3. E

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    September 14, 2023 · Standard · F805 · Corrected November 1, 2023

  4. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 30, 2020 · Standard · F812 · Corrected April 16, 2020

  5. E

    Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

    January 30, 2020 · Standard · F805 · Corrected April 16, 2020

  6. E

    Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

    January 30, 2020 · Standard · F808 · Corrected April 16, 2020

Resident Assessment and Care Planning5E
  1. E

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    June 9, 2026 · Complaint · F842 · Corrected June 27, 2026

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    June 9, 2026 · Standard · F656 · Corrected June 27, 2026

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    June 9, 2026 · Standard · F657 · Corrected June 27, 2026

  4. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    August 12, 2025 · Complaint · F656 · Corrected August 30, 2025

  5. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    October 18, 2023 · Complaint · F842 · Corrected November 1, 2023

Environmental4E
  1. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    June 9, 2026 · Complaint · F921 · Corrected June 27, 2026

  2. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    June 26, 2025 · Complaint · F921 · Corrected July 12, 2025

  3. E

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    September 14, 2023 · Standard · F921 · Corrected November 1, 2023

  4. D

    Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

    January 30, 2020 · Standard · F921 · Corrected April 16, 2020

Pharmacy Service3D
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    June 9, 2026 · Standard · F756 · Corrected June 27, 2026

  2. D

    Ensure that residents are free from significant medication errors.

    June 9, 2026 · Complaint · F760 · Corrected June 27, 2026

  3. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    June 9, 2026 · Complaint · F761 · Corrected June 27, 2026

Freedom from Abuse, Neglect, and Exploitation3E
  1. E

    Protect each resident from the wrongful use of the resident's belongings or money.

    November 17, 2025 · Complaint · F602 · Corrected December 2, 2025

  2. D

    Respond appropriately to all alleged violations.

    April 4, 2024 · Complaint · F610 · Corrected April 17, 2024

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    October 18, 2023 · Complaint · F609 · Corrected November 1, 2023

Administration2F
  1. F

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    June 9, 2026 · Standard · F868 · Corrected June 27, 2026

  2. D

    Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

    June 9, 2026 · Complaint · F773 · Corrected June 27, 2026

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    June 9, 2026 · Complaint · F880 · Corrected June 27, 2026

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    June 9, 2026 · Complaint · F883 · Corrected June 27, 2026

Inspection history

  1. 2026-06-09

    23 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

  2. 2023-09-14

    13 health deficiencies · 12 fire-safety deficiencies

    Top issue: Resident Rights (5 deficiencies)

  3. 2020-01-30

    14 health deficiencies · 15 fire-safety deficiencies

    Top issue: Resident Rights (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 47 min of nursing staff time a day, 54 min of it from a registered nurse.

This home

3 h 47 min

Ohio average

3 h 43 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 63% of nursing staff and 73% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$27,378 in federal fines on record over the past three years.

DatePenaltyAmount
2026-06-09Fine$27,378

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.1 pts better99.8%92.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.5 pts better97.2%93.7%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury3.1 pts better0.0%3.1%3.2%
Percentage of long-stay residents who have depressive symptoms59 pts worse90.6%31.6%13.5%
Percentage of long-stay residents who lose too much weight1.2 pts better4.9%6.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication29 pts worse54.5%25.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication0.2 pts better8.3%8.5%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.7 pts better0.6%5.3%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased3.5 pts better1.5%5.0%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better0.0%0.2%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts worse0.7%0.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.9 pts better20.0%20.9%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts worse3.9%3.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine17.3 pts better95.7%78.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit4.7 pts worse17.3%12.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better0.9%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine19.6 pts better96.0%76.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission1.9 pts better22.5%24.4%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Crown Ohio Holdco Ii LLC5% Or Greater Direct Ownership Interest · Organization100%4 facilities
Daubenmire, KevinManaging Control - Governing Body · Individual0%16 facilities
Daubenmire, KevinOperational/Managerial Control · Individual0%16 facilities
Daubenmire, KevinAdp Of The SNF · Individual0%16 facilities
Elkins Way LLCOperational/Managerial Control · Organization0%6 facilities
Fejcc TrustAdp Of The SNF · Organization0%12 facilities
Flanagan, JohnOperational/Managerial Control · Individual0%1 facilities
Flanagan, JohnAdp Of The SNF · Individual0%1 facilities
Mandat, ThomasOperational/Managerial Control · Individual0%4 facilities
Mandat, ThomasAdp Of The SNF · Individual0%4 facilities
Mdatas TrustAdp Of The SNF · Organization0%12 facilities
Mrs Family TrustAdp Of The SNF · Organization0%12 facilities
Weintraub, MosheAdp Of The SNF · Individual0%8 facilities

·

Fire safety

33 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke13F
  1. E

    Provide properly protected cooking facilities.

    June 9, 2026 · K324 · Corrected June 27, 2026

  2. E

    Install corridor and hallway doors that block smoke.

    June 9, 2026 · K363 · Corrected June 27, 2026

  3. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    June 9, 2026 · K372 · Corrected June 27, 2026

  4. E

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    June 9, 2026 · K374 · Corrected June 27, 2026

  5. F

    Properly install and monitor supervisory attachments on automatic sprinkler systems.

    September 14, 2023 · K352 · Corrected November 1, 2023

  6. F

    Inspect, test, and maintain automatic sprinkler systems.

    September 14, 2023 · K353 · Corrected November 1, 2023

  7. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    September 14, 2023 · K354 · Corrected November 1, 2023

  8. F

    Properly select, install, inspect, or maintain portable fire extinguishes.

    September 14, 2023 · K355 · Corrected November 1, 2023

  9. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    September 14, 2023 · K321 · Corrected November 1, 2023

  10. E

    Provide properly protected cooking facilities.

    September 14, 2023 · K324 · Corrected November 1, 2023

  11. F

    Inspect, test, and maintain automatic sprinkler systems.

    January 30, 2020 · K353 · Corrected April 16, 2020

  12. E

    Install corridor and hallway doors that block smoke.

    January 30, 2020 · K363 · Corrected April 16, 2020

  13. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    January 30, 2020 · K372 · Corrected April 16, 2020

Egress6F
  1. E

    Have properly located and lighted "Exit" signs.

    June 9, 2026 · K293 · Corrected June 27, 2026

  2. E

    Have corridors or aisles that are unobstructed and are at least 8 feet in width.

    September 14, 2023 · K232 · Corrected November 1, 2023

  3. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    January 30, 2020 · K222 · Corrected April 16, 2020

  4. F

    Have exits that are accessible at all times.

    January 30, 2020 · K271 · Corrected April 16, 2020

  5. F

    Install emergency lighting that can last at least 1 1/2 hours.

    January 30, 2020 · K291 · Corrected April 16, 2020

  6. E

    Have properly located and lighted "Exit" signs.

    January 30, 2020 · K293 · Corrected April 16, 2020

Gas, Vacuum, and Electrical Systems5F
  1. E

    Have proper power supply for life support equipment.

    June 9, 2026 · K915 · Corrected June 27, 2026

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    September 14, 2023 · K918 · Corrected November 1, 2023

  3. E

    Ensure proper usage of power strips and extension cords.

    September 14, 2023 · K920 · Corrected November 1, 2023

  4. E

    Have proper medical gas storage and administration areas.

    September 14, 2023 · K923 · Corrected November 1, 2023

  5. F

    Have generator or other power source capable of supplying service within 10 seconds.

    January 30, 2020 · K918 · Corrected April 16, 2020

Miscellaneous4F
  1. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    September 14, 2023 · K741 · Corrected November 1, 2023

  2. F

    Provide a written emergency evacuation plan.

    January 30, 2020 · K711 · Corrected April 16, 2020

  3. F

    Have simulated fire drills held at unexpected times.

    January 30, 2020 · K712 · Corrected April 16, 2020

  4. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    January 30, 2020 · K741 · Corrected April 16, 2020

Emergency Preparedness3F
  1. F

    Conduct testing and exercise requirements.

    January 30, 2020 · E39 · Corrected April 16, 2020

  2. C

    Address subsistence needs for staff and patients.

    January 30, 2020 · E15 · Corrected March 15, 2020

  3. C

    Establish roles under a Waiver declared by secretary.

    January 30, 2020 · E26 · Corrected March 15, 2020

Services2F
  1. E

    Have properly installed electrical wiring and gas equipment.

    September 14, 2023 · K511 · Corrected November 1, 2023

  2. F

    Have elevators that firefighters can control in the event of a fire.

    January 30, 2020 · K531 · Corrected April 16, 2020

·

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