Broadview Heights, OH

Heights Rehabilitation And Healthcare Center, The

1-star overall rating with 2-star inspections with $183,316 in total fines with 15 recent health deficiencies with 12 fire-safety deficiencies in the latest cycle

2801 E Royalton Rd, Broadview Heights, OH

(440) 526-4770

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

149

Certified beds

Average residents

107

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Crown Healthcare Group

Operator or chain grouping

Approved since

1985-07-22

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.78

Registered nurse staffing

LPN hours / resident day

0.72

Licensed practical nurse staffing

Aide hours / resident day

1.87

Nurse aide staffing

Weekend hours

3.18

Weekend nurse staffing

RN turnover

65%

Annual RN turnover

Total nurse turnover

61%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
92.4%
7.1 pts better
93.4%
6.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
94.5%
4.7 pts better
95.5%
3.7 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 1.7%
3.3%
1.6 pts better
3.3%
1.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 94.6%
26.1%
68.5 pts worse
11.4%
83.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 3.2%
6.2%
3 pts better
5.4%
2.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 47.4%
25.4%
22 pts worse
19.6%
27.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 5.6%
11.5%
5.9 pts better
16.7%
11.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 0.9%
7.7%
6.8 pts better
16.3%
15.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 0.6%
6.2%
5.6 pts better
14.9%
14.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.2%
0.2 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.2%
0.5%
0.3 pts better
1.7%
1.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 33.7%
21.7%
12 pts worse
19.8%
13.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 5.4%
3.7%
1.7 pts worse
5.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.4%
78.1%
20.3 pts better
81.7%
16.7 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 16.4%
12.5%
3.9 pts worse
12.0%
4.4 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.3%
1.2%
0.1 pts worse
1.6%
0.3 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 95.5%
75.6%
19.9 pts better
79.7%
15.8 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.1%
25.1%
5 pts better
23.9%
3.8 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-09-14 · Fire 2023-09-14

15 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

12 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 2 Health 2020-01-30 · Fire 2020-01-30

11 health deficiencies

Top issue: Resident Rights (5 deficiencies)

15 fire-safety deficiencies

Top issue: Egress (4 deficiencies)

Cycle 3 Health 2018-11-08 · Fire 2018-11-08

8 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

13 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-09-14

K352 · Smoke Deficiencies

Fire Safety

Properly install and monitor supervisory attachments on automatic sprinkler systems.

Corrected 2023-11-01

F · Potential for more than minimal harm 2023-09-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-11-01

F · Potential for more than minimal harm 2023-09-14

K354 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

Corrected 2023-11-01

F · Potential for more than minimal harm 2023-09-14

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-11-01

F · Potential for more than minimal harm 2023-09-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

K232 · Egress Deficiencies

Fire Safety

Have corridors or aisles that are unobstructed and are at least 8 feet in width.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-11-01

F · Potential for more than minimal harm 2020-01-30

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K531 · Services Deficiencies

Fire Safety

Have elevators that firefighters can control in the event of a fire.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2020-04-16

F · Potential for more than minimal harm 2020-01-30

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2020-04-16

E · Potential for more than minimal harm 2020-01-30

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2020-04-16

E · Potential for more than minimal harm 2020-01-30

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2020-04-16

E · Potential for more than minimal harm 2020-01-30

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2020-04-16

C · Minimal harm 2020-01-30

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2020-03-15

C · Minimal harm 2020-01-30

E26 · Emergency Preparedness Deficiencies

Fire Safety

Establish roles under a Waiver declared by secretary.

Corrected 2020-03-15

F · Potential for more than minimal harm 2018-11-08

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2019-01-11

F · Potential for more than minimal harm 2018-11-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-01-11

F · Potential for more than minimal harm 2018-11-08

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2019-01-11

F · Potential for more than minimal harm 2018-11-08

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2019-01-11

F · Potential for more than minimal harm 2018-11-08

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2019-01-11

E · Potential for more than minimal harm 2018-11-08

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2019-01-11

E · Potential for more than minimal harm 2018-11-08

K227 · Egress Deficiencies

Fire Safety

Have ramps, exits, fire escape ladders, steps, and areas of refuge that meet safety requirements.

Corrected 2019-02-21

E · Potential for more than minimal harm 2018-11-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2019-01-11

E · Potential for more than minimal harm 2018-11-08

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2019-02-10

E · Potential for more than minimal harm 2018-11-08

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2019-01-11

E · Potential for more than minimal harm 2018-11-08

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-01-11

C · Minimal harm 2018-11-08

E24 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for volunteers.

Corrected 2019-01-11

C · Minimal harm 2018-11-08

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2019-01-11

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-11-17

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2025-12-02

D · Potential for more than minimal harm 2025-11-17

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-12-02

D · Potential for more than minimal harm 2025-08-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-30

E · Potential for more than minimal harm 2025-06-26

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-07-12

D · Potential for more than minimal harm 2025-06-26

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-07-12

D · Potential for more than minimal harm 2024-09-09

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-09-20

D · Potential for more than minimal harm 2024-04-04

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2024-04-17

D · Potential for more than minimal harm 2024-04-04

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-04-17

J · Immediate jeopardy 2023-10-18

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-10-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-10-18

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-09-27

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2023-11-01

E · Potential for more than minimal harm 2023-09-14

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-09-14

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-09-14

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-09-14

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-09-14

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-11-01

D · Potential for more than minimal harm 2023-09-14

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-11-01

B · Minimal harm 2023-09-14

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-10-05

B · Minimal harm 2023-09-14

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2023-10-05

G · Actual harm 2023-03-07

F744 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with dementia.

Corrected 2023-03-23

E · Potential for more than minimal harm 2023-03-07

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2023-03-23

F · Potential for more than minimal harm 2020-01-30

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2020-04-16

E · Potential for more than minimal harm 2020-01-30

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2020-04-16

E · Potential for more than minimal harm 2020-01-30

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2020-04-16

D · Potential for more than minimal harm 2020-01-30

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2020-04-16

D · Potential for more than minimal harm 2020-01-30

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2020-04-16

D · Potential for more than minimal harm 2020-01-30

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2020-04-16

B · Minimal harm 2020-01-30

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2020-02-28

B · Minimal harm 2020-01-30

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2020-02-28

E · Potential for more than minimal harm 2018-11-08

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2019-01-11

D · Potential for more than minimal harm 2018-11-08

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2019-01-11

Penalties and ownership

What sits behind the stars

$183,316 2023-09-14

Fine

Fine · fine $183,316

Fine

Ownership

Crown Ohio Holdco Ii LLC

5% Or Greater Direct Ownership Interest · Organization

100% 4 facilities 2019-02-01
Daubenmire, Kevin

5% Or Greater Indirect Ownership Interest · Individual

25% 11 facilities 2019-02-01
Fejcc Trust

5% Or Greater Indirect Ownership Interest · Organization

20% 17 facilities 2019-02-01
Mdatas Trust

5% Or Greater Indirect Ownership Interest · Organization

20% 17 facilities 2019-02-01
Mrs Family Trust

5% Or Greater Indirect Ownership Interest · Organization

20% 17 facilities 2019-02-01
Weintraub, Moshe

5% Or Greater Indirect Ownership Interest · Individual

10% 19 facilities 2019-02-01
Friedman, Yisrael

Operational/Managerial Control · Individual

0% 17 facilities 2019-02-01
Friedman, Yisrael

Corporate Officer · Individual

0% 17 facilities 2019-02-01
Neuman, Mark

Operational/Managerial Control · Individual

0% 16 facilities 2019-02-01
Neuman, Mark

Corporate Officer · Individual

0% 16 facilities 2019-02-01
Singer, Meir

Operational/Managerial Control · Individual

0% 22 facilities 2019-02-01
Singer, Meir

Corporate Officer · Individual

0% 22 facilities 2019-02-01

Nearby options

Other facilities in reach

#1

Oaks Of Brecksville

Brecksville, OH

3-star overall rating with 3-star inspections with $8,057 in total fines with 5 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$8,057
#2

Avenue At Broadview Heights

Broadview Heights, OH

1-star overall rating with 1-star inspections with 22 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$0
#3

Regina Health Center

Richfield, OH

5-star overall rating with 4-star inspections with 5 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
4 / 5
Fines
$0

Jump out

Supporting pages