Winter Garden, FL

Health Central Park

2-star overall rating with 1-star inspections with $57,145 in total fines with 8 recent health deficiencies

411 North Dillard Street, Winter Garden, FL

(407) 296-1600

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

218

Certified beds

Average residents

197

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1984-11-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.71

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.93

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.98

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

4.63

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.64

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

4.29

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.53

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.75

CMS adjusted RN staffing hours

Adjusted total hours

4.91

CMS adjusted total nurse staffing hours

Case-mix index

1.29

Higher values indicate more complex resident acuity

RN turnover

27%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

20%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

801

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

63.61

Composite VBP score used to determine payment impact.

Payment multiplier

1.0183

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.19

Baseline 25.59% · Performance 19.86% · Measure score 6.19 · Achievement 3.39 · Improvement 6.19

Healthcare-associated infections

5.30

Baseline 9.82% · Performance 7.02% · Measure score 5.30 · Achievement 2.72 · Improvement 5.30

Total nurse turnover

7.84

Baseline 51.16% · Performance 31.66% · Measure score 7.84 · Achievement 7.84 · Improvement 6.91

Adjusted total nurse staffing

6.12

Baseline 3.44 hours · Performance 4.82 hours · Measure score 6.12 · Achievement 6.12 · Improvement 5.40

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 13.56%
10.72%
2.8 pts worse
No Different than the National Rate · Eligible stays 200 · Observed rate 16% · Lower 95% interval 10.43%
Discharge to community 54.01%
50.57%
3.4 pts better
No Different than the National Rate · Eligible stays 167 · Observed rate 51.5% · Lower 95% interval 47.96%
Medicare spending per beneficiary 0.88
1.02
0.1 pts better
Drug regimen review with follow-up 98.69%
95.27%
3.4 pts better
Numerator 151 · Denominator 153
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 153
Discharge self-care score 43.36%
53.69%
10.3 pts worse
Numerator 49 · Denominator 113
Discharge mobility score 56.64%
50.94%
5.7 pts better
Numerator 64 · Denominator 113
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 153 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 7.02%
7.12%
0.1 pts better
No Different than the National Rate · Eligible stays 110 · Observed rate 6.36% · Lower 95% interval 4.18%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 200
Staff flu vaccination coverage Not Available
42%
Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge function score 56.64%
56.45%
0.2 pts better
Numerator 64 · Denominator 113
Transfer of health information to provider 98.04%
95.95%
2.1 pts better
Numerator 50 · Denominator 51
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 58 · Denominator 58
Resident COVID-19 vaccinations up to date 12.2%
25.2%
13 pts worse
Numerator 10 · Denominator 82

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.0
2.1
0.1 pts better
1.9
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.0 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.2
1.2
1 pts better
1.8
1.6 pts better
Long Stay · 20240701-20250630 · Adjusted 0.2 · Observed 0.2 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
97.8%
1.4 pts better
93.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 97.5% · Q3 99.3% · Q4 100.0% · 4Q avg 99.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 99.2%
99.2%
About the same
95.5%
3.7 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 99.2%
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
2.6%
1.4 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 0.8% · Q3 2.0% · Q4 0.7% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.9%
3.7%
2.8 pts better
11.4%
10.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.2% · Q4 0.7% · 4Q avg 0.9%
Percentage of long-stay residents who lose too much weight 3.4%
5.9%
2.5 pts better
5.4%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 1.0% · Q3 3.2% · Q4 6.3% · 4Q avg 3.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 17.7%
15.7%
2 pts worse
19.6%
1.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.4% · Q2 16.5% · Q3 17.3% · Q4 19.7% · 4Q avg 17.7%
Percentage of long-stay residents who received an antipsychotic medication 10.3%
9.8%
0.5 pts worse
16.7%
6.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.4% · Q2 6.3% · Q3 9.4% · Q4 14.0% · 4Q avg 10.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 8.8%
11.7%
2.9 pts better
16.3%
7.5 pts better
Long Stay · 2024Q4-2025Q3 · Q2 10.1% · Q3 7.2% · Q4 8.0% · 4Q avg 8.8% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 10.4%
9.8%
0.6 pts worse
14.9%
4.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.3% · Q2 8.0% · Q3 11.0% · Q4 11.0% · 4Q avg 10.4% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
0.8%
About the same
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 0.9% · Q3 0.7% · Q4 0.7% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 11.9%
12.5%
0.6 pts better
19.8%
7.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 12.2% · Q3 12.1% · Q4 14.6% · 4Q avg 11.9%
Percentage of long-stay residents with pressure ulcers 1.8%
5.1%
3.3 pts better
5.1%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 1.5% · Q3 2.0% · Q4 2.3% · 4Q avg 1.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.8%
94.3%
0.5 pts better
81.7%
13.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 95.9% · Q2 94.4% · Q3 94.2% · Q4 94.6% · 4Q avg 94.8%
Percentage of short-stay residents who had an outpatient emergency department visit 6.3%
9.3%
3 pts better
12.0%
5.7 pts better
Short Stay · 20240701-20250630 · Adjusted 6.3% · Observed 6.1% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.0%
1.5%
0.5 pts better
1.6%
0.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.6% · Q2 1.7% · Q3 1.6% · Q4 0.0% · 4Q avg 1.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 91.7%
94.7%
3 pts worse
79.7%
12 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 91.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.2%
26.2%
7 pts better
23.9%
4.7 pts better
Short Stay · 20240701-20250630 · Adjusted 19.2% · Observed 17.4% · Expected 21.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-22 · Fire 2025-05-22

8 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-09-23 · Fire 2023-09-23

4 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 3 Health 2022-02-24 · Fire 2022-02-24

8 health deficiencies

Top issue: Nursing and Physician Services (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-09-23

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-11-16

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-05-22

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-06-22

E · Potential for more than minimal harm 2025-05-22

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-22

D · Potential for more than minimal harm 2025-05-22

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-06-22

D · Potential for more than minimal harm 2025-05-22

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-22

D · Potential for more than minimal harm 2025-05-22

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-22

D · Potential for more than minimal harm 2025-05-22

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-06-22

D · Potential for more than minimal harm 2025-05-22

F810 · Nutrition and Dietary Deficiencies

Health

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2025-06-22

D · Potential for more than minimal harm 2025-05-22

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-06-22

K · Immediate jeopardy 2023-09-23

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-11-16

K · Immediate jeopardy 2023-09-23

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-11-16

K · Immediate jeopardy 2023-09-23

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2023-11-16

J · Immediate jeopardy 2023-09-23

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-11-16

F · Potential for more than minimal harm 2022-02-24

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2022-03-24

F · Potential for more than minimal harm 2022-02-24

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2022-03-24

E · Potential for more than minimal harm 2022-02-24

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-03-24

E · Potential for more than minimal harm 2022-02-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-03-24

D · Potential for more than minimal harm 2022-02-24

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2022-03-24

D · Potential for more than minimal harm 2022-02-24

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-03-24

D · Potential for more than minimal harm 2022-02-24

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-03-24

C · Minimal harm 2022-02-24

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2022-03-24

Penalties and ownership

What sits behind the stars

$57,145 2023-09-14

Fine

Fine · fine $57,145

Fine

$0 2023-09-14

Payment Denial

Payment Denial · denial start 2023-11-11 · 5 days

5 day denial

Ownership

Orlando Health Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 3 facilities 2012-04-01
Boucher, William

Operational/Managerial Control · Individual

0% 2 facilities 2025-02-20
Miller, John

Operational/Managerial Control · Individual

0% 21 facilities 2016-04-01
Miller, John

Corporate Director · Individual

0% 21 facilities 2016-04-01
Nagalapadi, Venkatesh

Operational/Managerial Control · Individual

0% 4 facilities 2005-01-01
Romelus, Fanley

Operational/Managerial Control · Individual

0% 1 facilities 2023-12-17

Nearby options

Other facilities in reach

#1

Winter Garden Rehabilitation And Nursing Center

Winter Garden, FL

3-star overall rating with 3-star inspections with 10 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
2 / 5
Fines
$0
#2

Aviata At Colonial Lakes

Winter Garden, FL

1-star overall rating with 1-star inspections with $23,136 in total fines with 8 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
2 / 5
Fines
$23,136
#3

Vivo Healthcare West Orange

Ocoee, FL

4-star overall rating with 4-star inspections with $16,801 in total fines with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
4 / 5
Staffing
2 / 5
Fines
$16,801

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