Danbury, CT

Havencare At Hancock Hall

5-star overall rating with 5-star inspections with 6 recent health deficiencies

31 Staples St, Danbury, CT

(203) 794-9466

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

96

Certified beds

Average residents

89

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1997-02-03

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.52

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.89

Licensed practical nurse staffing · state 0.84 · national 0.87

Aide hours / resident day

2.30

Nurse aide staffing · state 2.28 · national 2.35

Total nurse hours

3.71

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.41

RN + LPN hours · state 1.54 · national 1.54

Weekend hours

3.44

Weekend nurse staffing · state 3.41 · national 3.43

Weekend RN hours

0.50

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.51

CMS adjusted RN staffing hours

Adjusted total hours

3.65

CMS adjusted total nurse staffing hours

Case-mix index

1.39

Higher values indicate more complex resident acuity

RN turnover

35%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

52%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,946

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

38.02

Composite VBP score used to determine payment impact.

Payment multiplier

0.9912

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.55

Baseline 22.86% · Performance 19.91% · Measure score 4.55 · Achievement 3.27 · Improvement 4.55

Healthcare-associated infections

5.32

Baseline 5.30% · Performance 6.25% · Measure score 5.32 · Achievement 5.32 · Improvement 0

Total nurse turnover

2.08

Baseline 34.74% · Performance 55.17% · Measure score 2.08 · Achievement 2.08 · Improvement 0

Adjusted total nurse staffing

3.26

Baseline 4.39 hours · Performance 4 hours · Measure score 3.26 · Achievement 3.26 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.36%
10.72%
0.6 pts worse
No Different than the National Rate · Eligible stays 300 · Observed rate 9.67% · Lower 95% interval 8.63%
Discharge to community 61.27%
50.57%
10.7 pts better
Better than the National Rate · Eligible stays 292 · Observed rate 60.27% · Lower 95% interval 57.12%
Medicare spending per beneficiary 0.88
1.02
0.1 pts better
Drug regimen review with follow-up 97.26%
95.27%
2 pts better
Numerator 142 · Denominator 146
Falls with major injury 0.68%
0.77%
0.1 pts better
Numerator 1 · Denominator 146
Discharge self-care score 76.4%
53.69%
22.7 pts better
Numerator 68 · Denominator 89
Discharge mobility score 79.78%
50.94%
28.8 pts better
Numerator 71 · Denominator 89
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 146 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 6.24%
7.12%
0.9 pts better
No Different than the National Rate · Eligible stays 163 · Observed rate 4.29% · Lower 95% interval 3.86%
Staff COVID-19 vaccination coverage 0.44%
8.2%
7.8 pts worse
Numerator 1 · Denominator 228
Staff flu vaccination coverage 16.6%
42%
25.4 pts worse
Numerator 41 · Denominator 247
Discharge function score 79.78%
56.45%
23.3 pts better
Numerator 71 · Denominator 89
Transfer of health information to provider 92.86%
95.95%
3.1 pts worse
Numerator 26 · Denominator 28
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 101 · Denominator 101
Resident COVID-19 vaccinations up to date 28.36%
25.2%
3.2 pts better
Numerator 19 · Denominator 67

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.6
2.1
1.5 pts better
1.9
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.4 · Expected 1.3 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.5
1.5
1 pts better
1.8
1.3 pts better
Long Stay · 20240701-20250630 · Adjusted 0.5 · Observed 0.4 · Expected 1.2 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
87.5%
12.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.5%
6.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 3.0%
3.4%
0.4 pts better
3.3%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.3% · Q2 5.3% · Q3 1.4% · Q4 0.0% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 29.5%
17.1%
12.4 pts worse
11.4%
18.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.2% · Q2 22.5% · Q3 40.3% · Q4 33.8% · 4Q avg 29.5%
Percentage of long-stay residents who lose too much weight 3.0%
6.4%
3.4 pts better
5.4%
2.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 4.4% · Q3 0.0% · Q4 3.1% · 4Q avg 3.0%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 5.2%
17.3%
12.1 pts better
19.6%
14.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.2% · Q2 5.8% · Q3 4.6% · Q4 3.0% · 4Q avg 5.2%
Percentage of long-stay residents who received an antipsychotic medication 4.3%
19.4%
15.1 pts better
16.7%
12.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.9% · Q2 1.8% · Q3 3.3% · Q4 6.9% · 4Q avg 4.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 6.7%
18.1%
11.4 pts better
16.3%
9.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.7% · Q2 11.4% · Q3 0.0% · Q4 0.0% · 4Q avg 6.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 5.2%
18.4%
13.2 pts better
14.9%
9.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.5% · Q2 9.4% · Q3 0.0% · Q4 1.6% · 4Q avg 5.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.3%
0.9%
0.6 pts better
1.0%
0.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.1% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
1.7%
1.7 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 29.5%
24.8%
4.7 pts worse
19.8%
9.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.5% · Q2 28.4% · Q3 30.8% · Q4 35.4% · 4Q avg 29.5%
Percentage of long-stay residents with pressure ulcers 2.2%
4.4%
2.2 pts better
5.1%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.6% · Q2 1.5% · Q3 1.5% · Q4 1.3% · 4Q avg 2.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
70.5%
28.7 pts better
81.7%
17.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 98.3% · Q2 100.0% · Q3 99.3% · Q4 99.3% · 4Q avg 99.2%
Percentage of short-stay residents who had an outpatient emergency department visit 16.2%
11.1%
5.1 pts worse
12.0%
4.2 pts worse
Short Stay · 20240701-20250630 · Adjusted 16.2% · Observed 14.3% · Expected 9.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.6%
1.5%
0.9 pts better
1.6%
1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 1.2% · Q3 0.0% · Q4 0.0% · 4Q avg 0.6% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.1%
69.7%
24.4 pts better
79.7%
14.4 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.6%
25.0%
1.6 pts worse
23.9%
2.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.6% · Observed 23.2% · Expected 20.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-01 · Fire 2025-05-01

6 health deficiencies

Top issue: Pharmacy Service (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-04-13 · Fire 2023-04-13

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2020-03-12 · Fire 2020-03-12

7 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-04-13

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-06-28

D · Potential for more than minimal harm 2023-04-13

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-06-28

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-05-01

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-01

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-01

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-01

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-01

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-06-05

D · Potential for more than minimal harm 2025-05-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-05

D · Potential for more than minimal harm 2024-08-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-09-03

E · Potential for more than minimal harm 2024-01-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-03-15

D · Potential for more than minimal harm 2023-12-13

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-01-23

D · Potential for more than minimal harm 2023-04-13

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-05-12

D · Potential for more than minimal harm 2023-04-13

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-05-12

B · Minimal harm 2023-04-13

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-05-12

D · Potential for more than minimal harm 2020-03-12

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2020-09-18

D · Potential for more than minimal harm 2020-03-12

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2020-09-20

D · Potential for more than minimal harm 2020-03-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2020-09-20

D · Potential for more than minimal harm 2020-03-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2020-09-20

C · Minimal harm 2020-03-12

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2020-03-13

Penalties and ownership

What sits behind the stars

Ownership

Danbury Opco LLC

5% Or Greater Direct Ownership Interest · Organization

100% 2 facilities 2023-09-12
Jakobovits, Nathan

W-2 Managing Employee · Individual

0% 8 facilities 2023-09-12
Jek Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 7 facilities 2023-09-12
Jek Irrv Tr Ii

5% Or Greater Indirect Ownership Interest · Organization

0% 12 facilities 2023-09-12
Kagan, Jeffrey

W-2 Managing Employee · Individual

0% 11 facilities 2023-09-12
Nmj Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 10 facilities 2023-09-12
Nmj Irrv Tr Ii

5% Or Greater Indirect Ownership Interest · Organization

0% 13 facilities 2023-09-12
Shapiro, Yitzchok

5% Or Greater Indirect Ownership Interest · Individual

0% 4 facilities 2023-09-12
Shapiro, Yitzchok

W-2 Managing Employee · Individual

0% 4 facilities 2023-09-12

Nearby options

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5-star overall rating with 4-star inspections with 8 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
$0
#2

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Danbury, CT

2-star overall rating with 2-star inspections with abuse icon flag with $61,220 in total fines with 17 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$61,220
#3

Civita Care Center At Danbury

Danbury, CT

1-star overall rating with 1-star inspections with abuse icon flag with $9,110 in total fines with 16 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
1 / 5
Fines
$9,110

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