Federal inspection record · CMS data as of October 1, 2026
Hathaway Manor Extended Care
863 Hathaway Road, New Bedford, MA · (508) 996-6763
- Certified beds
- 142
- Residents per day
- 132
- Ownership
- Non-Profit
- Chain
- Integritus Healthcare
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- December 12, 1989
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Massachusetts.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among Massachusetts homes
Hathaway Manor Extended Care carries 76 inspection points. That is fewer than 19% of Massachusetts's 339 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Massachusetts: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–6 pts
- 4★ 6–24 pts
- 3★ 24–41 pts
- 2★ 41–76 pts
- 1★ over 76 pts
Bars show every rated home in Massachusetts by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
34 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (5)
-
G
Ensure services provided by the nursing facility meet professional standards of quality.
-
G
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
-
G
Provide safe, appropriate pain management for a resident who requires such services.
-
G
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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G
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
Everything else, by area of care
Resident Assessment and Care Planning8E
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- E
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
Quality of Life and Care7E
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E
Provide or obtain dental services for each resident.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide care or services that was trauma informed and/or culturally competent.
Freedom from Abuse, Neglect, and Exploitation4E
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
- D
Develop and implement policies and procedures to prevent abuse, neglect, and theft.
- E
Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Pharmacy Service3E
- E
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
Resident Rights2D
- D
Give the resident's representative the ability to exercise the resident's rights.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
Nursing and Physician Services2D
- D
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
- D
Ensure that the resident and his/her doctor meet face-to-face at all required visits.
Nutrition and Dietary2F
- D
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Infection Control1E
- E
Provide and implement an infection prevention and control program.
Inspection history
2026-04-21
10 health deficiencies · 5 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (5 deficiencies)
2025-01-16
7 health deficiencies · 12 fire-safety deficiencies
Top issue: Nursing and Physician Services (2 deficiencies)
2023-10-12
17 health deficiencies · 0 fire-safety deficiencies
Top issue: Quality of Life and Care (6 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 58 min of nursing staff time a day, 43 min of it from a registered nurse.
This home
3 h 58 min
Massachusetts average
3 h 56 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 51% of nursing staff and 43% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$34,887 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2023-11-24 | Fine | $11,629 |
| 2023-11-24 | Fine | $11,629 |
| 2023-11-24 | Fine | $11,629 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.1 pts better | 1.7 | 1.8 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts better | 1.1 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine5.6 pts better | 98.5% | 92.9% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.9 pts better | 98.4% | 93.5% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.3 pts worse | 3.7% | 3.4% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms18.1 pts worse | 35.5% | 17.4% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.6 pts better | 2.4% | 5.0% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication8.3 pts worse | 27.8% | 19.5% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication7.9 pts better | 13.6% | 21.5% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened5.2 pts better | 8.7% | 13.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased2.9 pts worse | 18.7% | 15.8% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladderAbout the same | 0.7% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.8 pts better | 0.9% | 1.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence9.3 pts worse | 29.7% | 20.4% | 18.3% |
| Percentage of long-stay residents with pressure ulcers2.3 pts better | 1.9% | 4.2% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine15.3 pts better | 94.2% | 78.9% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit2.6 pts worse | 14.4% | 11.8% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better | 1.1% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine17.5 pts better | 95.6% | 78.1% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission1.5 pts worse | 27.2% | 25.7% | 23.4% |
·
Who owns and runs it
15 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Cec Management Systems Inc | 5% Or Greater Direct Ownership Interest · Organization | 100% | 4 facilities |
| Andrade, Jorge | Adp Of The SNF · Individual | 0% | 1 facilities |
| Cec Management Systems Inc | Operational/Managerial Control · Organization | 0% | 4 facilities |
| Cec Management Systems Inc | Adp Of The SNF · Organization | 0% | 4 facilities |
| Gerez, Michelle | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Gerez, Michelle | Adp Of The SNF · Individual | 0% | 1 facilities |
| Gingras, Marcie Jo | Corporate Officer · Individual | 0% | 15 facilities |
| Gingras, Marcie Jo | Adp Of The SNF · Individual | 0% | 15 facilities |
| Integritus Healthcare Inc | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 14 facilities |
| Integritus Healthcare Management Services Inc | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 14 facilities |
| Integritus Healthcare Management Services Inc | Operational/Managerial Control · Organization | 0% | 14 facilities |
| Integritus Healthcare Management Services Inc | Adp Of The SNF · Organization | 0% | 14 facilities |
| Jones, William | Corporate Director · Individual | 0% | 15 facilities |
| Jones, William | Corporate Officer · Individual | 0% | 15 facilities |
| Jones, William | Adp Of The SNF · Individual | 0% | 15 facilities |
·
Fire safety
17 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke5F
- E
Have approved installation, maintenance and testing program for fire alarm systems.
- E
Inspect, test, and maintain automatic sprinkler systems.
- D
Provide properly protected cooking facilities.
- F
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems3F
- D
Have generator or other power source capable of supplying service within 10 seconds.
- F
Have generator or other power source capable of supplying service within 10 seconds.
- D
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
Miscellaneous3E
- C
Have simulated fire drills held at unexpected times.
- E
Provide a written emergency evacuation plan.
- C
Have simulated fire drills held at unexpected times.
Emergency Preparedness3F
- F
Establish procedures for tracking staff and patients during an emergency.
- F
Conduct testing and exercise requirements.
- F
Include a process for Emergency Preparedness collaboration.
Egress2D
- D
Install emergency lighting that can last at least 1 1/2 hours.
- D
Meet other general requirements that are deficient.
Services1E
- E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
·
Other homes nearby
-
Sacred Heart Nursing Home
New Bedford, MA · Diocesan Health Facilities
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 5 min
- Fines
- $0
-
Vantage Health & Rehab Of New Bedford
New Bedford, MA · Vantage Care
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 47 min
- Fines
- $9,318
-
Brandon Woods of New Bedford
New Bedford, MA · Elder Services · Special Focus
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 4 h 6 min
- Fines
- $528,970