Waterford, CT

Greentree Manor Nursing And Rehabilitation Center

1-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $127,702 in total fines with 30 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

4 Greentree Drive, Waterford, CT

(860) 442-0647

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

90

Certified beds

Average residents

78

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Ryders Health Management

Operator or chain grouping

Approved since

1970-01-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

8 facilities

Chain averages 2 overall / 2 health / 4 staffing / 2 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.46

Registered nurse staffing · state 0.70 · national 0.68

LPN hours / resident day

0.98

Licensed practical nurse staffing · state 0.84 · national 0.87

Aide hours / resident day

2.19

Nurse aide staffing · state 2.28 · national 2.35

Total nurse hours

3.63

All reported nurse hours · state 3.83 · national 3.89

Licensed hours

1.44

RN + LPN hours · state 1.54 · national 1.54

Weekend hours

3.37

Weekend nurse staffing · state 3.41 · national 3.43

Weekend RN hours

0.33

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.53

CMS adjusted RN staffing hours

Adjusted total hours

4.14

CMS adjusted total nurse staffing hours

Case-mix index

1.20

Higher values indicate more complex resident acuity

RN turnover

82%

Annual RN turnover · state 39% · national 45%

Total nurse turnover

57%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,553

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

3.76

Composite VBP score used to determine payment impact.

Payment multiplier

0.9805

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 18.20% · Performance 21.67% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 4.96% · Performance 8.30% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

0

Baseline 40.58% · Performance 65.56% · Measure score 0 · Achievement 0 · Improvement 0

Adjusted total nurse staffing

1.51

Baseline 3.55 hours · Performance 3.51 hours · Measure score 1.51 · Achievement 1.51 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.99%
10.72%
0.7 pts better
No Different than the National Rate · Eligible stays 119 · Observed rate 10.08% · Lower 95% interval 6.5%
Discharge to community 56.41%
50.57%
5.8 pts better
No Different than the National Rate · Eligible stays 107 · Observed rate 49.53% · Lower 95% interval 48.27%
Medicare spending per beneficiary 0.68
1.02
0.3 pts better
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 46 · Denominator 46
Falls with major injury 2.17%
0.77%
1.4 pts worse
Numerator 1 · Denominator 46
Discharge self-care score 33.33%
53.69%
20.4 pts worse
Numerator 10 · Denominator 30
Discharge mobility score 40%
50.94%
10.9 pts worse
Numerator 12 · Denominator 30
Pressure ulcers or injuries, new or worsened 2.17%
2.29%
0.1 pts better
Numerator 1 · Denominator 46 · Adjusted rate 2.4%
Healthcare-associated infections requiring hospitalization 8.3%
7.12%
1.2 pts worse
No Different than the National Rate · Eligible stays 58 · Observed rate 12.07% · Lower 95% interval 5.4%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 107
Staff flu vaccination coverage 42.97%
42%
1 pts better
Numerator 55 · Denominator 128
Discharge function score 36.67%
56.45%
19.8 pts worse
Numerator 11 · Denominator 30
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 20 · Denominator 20
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 12.5%
25.2%
12.7 pts worse
Numerator 3 · Denominator 24

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 3.6
2.1
1.5 pts worse
1.9
1.7 pts worse
Long Stay · 20240701-20250630 · Adjusted 3.6 · Observed 3.6 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.9
1.5
0.4 pts worse
1.8
0.1 pts worse
Long Stay · 20240701-20250630 · Adjusted 1.9 · Observed 1.8 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 57.8%
87.5%
29.7 pts worse
93.4%
35.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 67.1% · Q2 59.5% · Q3 51.9% · Q4 52.1% · 4Q avg 57.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 82.0%
93.5%
11.5 pts worse
95.5%
13.5 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 82.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.9%
3.4%
1.5 pts worse
3.3%
1.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 3.8% · Q3 6.5% · Q4 5.5% · 4Q avg 4.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 1.4%
17.1%
15.7 pts better
11.4%
10 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 0.0% · Q3 0.0% · Q4 1.4% · 4Q avg 1.4%
Percentage of long-stay residents who lose too much weight 6.7%
6.4%
0.3 pts worse
5.4%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.2% · Q2 8.6% · Q3 10.3% · Q4 1.7% · 4Q avg 6.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.0%
17.3%
0.7 pts worse
19.6%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.1% · Q2 16.7% · Q3 16.4% · Q4 22.1% · 4Q avg 18.0%
Percentage of long-stay residents who received an antipsychotic medication 17.1%
19.4%
2.3 pts better
16.7%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.2% · Q2 14.0% · Q3 20.0% · Q4 21.3% · 4Q avg 17.1% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 36.2%
18.1%
18.1 pts worse
16.3%
19.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 45.3% · Q2 44.7% · Q3 30.7% · Q4 21.4% · 4Q avg 36.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 30.9%
18.4%
12.5 pts worse
14.9%
16 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 44.9% · Q2 28.4% · Q3 22.5% · Q4 27.4% · 4Q avg 30.9% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
0.9%
0.2 pts worse
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 1.1% · Q3 1.1% · Q4 1.1% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 5.7%
1.7%
4 pts worse
1.7%
4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 5.3% · Q3 8.0% · Q4 4.3% · 4Q avg 5.7% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 25.2%
24.8%
0.4 pts worse
19.8%
5.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 31.9% · Q2 28.0% · Q3 22.6% · Q4 17.3% · 4Q avg 25.2%
Percentage of long-stay residents with pressure ulcers 4.7%
4.4%
0.3 pts worse
5.1%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.9% · Q2 5.0% · Q3 4.2% · Q4 4.5% · 4Q avg 4.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 23.6%
70.5%
46.9 pts worse
81.7%
58.1 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 28.6% · Q2 21.6% · Q3 19.4% · Q4 24.2% · 4Q avg 23.6%
Percentage of short-stay residents who had an outpatient emergency department visit 23.1%
11.1%
12 pts worse
12.0%
11.1 pts worse
Short Stay · 20240701-20250630 · Adjusted 23.1% · Observed 25.0% · Expected 12.1% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 4.1%
1.5%
2.6 pts worse
1.6%
2.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 7.4% · Q2 9.1% · Q3 0.0% · Q4 0.0% · 4Q avg 4.1% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 22.6%
69.7%
47.1 pts worse
79.7%
57.1 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 22.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 33.5%
25.0%
8.5 pts worse
23.9%
9.6 pts worse
Short Stay · 20240701-20250630 · Adjusted 33.5% · Observed 38.9% · Expected 27.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-06 · Fire 2025-05-06

30 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

7 fire-safety deficiencies

Top issue: Egress (2 deficiencies)

Cycle 2 Health 2023-05-25 · Fire 2023-05-25

37 health deficiencies

Top issue: Quality of Life and Care (10 deficiencies)

17 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Cycle 3 Health 2021-02-10 · Fire 2021-02-10

24 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

11 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (4 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-05-06

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-06

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-06

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-06

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-06

K500 · Services Deficiencies

Fire Safety

Meet other general requirements that are deficient.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-06

K911 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of electrical systems.

Corrected 2025-06-09

D · Potential for more than minimal harm 2025-05-06

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-09

E · Potential for more than minimal harm 2023-05-25

K341 · Smoke Deficiencies

Fire Safety

Install a fire alarm system that can be heard throughout the facility.

Corrected 2023-08-01

E · Potential for more than minimal harm 2023-05-25

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2023-08-01

E · Potential for more than minimal harm 2023-05-25

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-08-01

E · Potential for more than minimal harm 2023-05-25

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

E29 · Emergency Preparedness Deficiencies

Fire Safety

Develop a communication plan.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K225 · Egress Deficiencies

Fire Safety

Have stairways and smokeproof enclosures used as exits that meet safety requirements.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K344 · Smoke Deficiencies

Fire Safety

Have an alternate power supply for its alarm system.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-08-01

D · Potential for more than minimal harm 2023-05-25

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-08-01

F · Potential for more than minimal harm 2021-02-10

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2021-04-09

F · Potential for more than minimal harm 2021-02-10

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2021-04-09

F · Potential for more than minimal harm 2021-02-10

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2021-04-09

F · Potential for more than minimal harm 2021-02-10

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2021-04-09

F · Potential for more than minimal harm 2021-02-10

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2021-04-09

F · Potential for more than minimal harm 2021-02-10

K926 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that personnel concerned with handling of medical gases and cylinders are trained on the risk.

Corrected 2021-04-09

F · Potential for more than minimal harm 2021-02-10

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2021-04-09

E · Potential for more than minimal harm 2021-02-10

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-04-09

E · Potential for more than minimal harm 2021-02-10

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-04-09

D · Potential for more than minimal harm 2021-02-10

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2021-04-09

D · Potential for more than minimal harm 2021-02-10

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2021-04-09

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-12-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2026-02-02

E · Potential for more than minimal harm 2025-12-02

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2026-01-13

E · Potential for more than minimal harm 2025-12-02

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2026-01-13

D · Potential for more than minimal harm 2025-07-08

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-08-19

D · Potential for more than minimal harm 2025-07-08

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-08-19

D · Potential for more than minimal harm 2025-07-08

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-08-19

D · Potential for more than minimal harm 2025-05-15

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-26

G · Actual harm 2025-05-06

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2025-07-17

G · Actual harm 2025-05-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-05-06

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-05-06

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-05-06

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-05-06

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-05-06

F800 · Nutrition and Dietary Deficiencies

Health

Provide each resident with a nourishing, palatable, well-balanced diet that meets his or her daily nutritional and special dietary needs.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-05-06

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-05-06

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-07-17

D · Potential for more than minimal harm 2025-05-06

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-07-17

E · Potential for more than minimal harm 2025-03-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-05-05

D · Potential for more than minimal harm 2024-10-31

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-12

D · Potential for more than minimal harm 2024-10-31

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-12-12

D · Potential for more than minimal harm 2024-10-31

F745 · Quality of Life and Care Deficiencies

Health

Provide medically-related social services to help each resident achieve the highest possible quality of life.

Corrected 2024-12-12

D · Potential for more than minimal harm 2024-10-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-27

D · Potential for more than minimal harm 2024-10-17

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-11-27

D · Potential for more than minimal harm 2024-10-07

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-11-18

D · Potential for more than minimal harm 2024-08-28

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-10-09

D · Potential for more than minimal harm 2024-08-01

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-08-01

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-01-19

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-03-01

D · Potential for more than minimal harm 2024-01-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-03-01

D · Potential for more than minimal harm 2024-01-19

F626 · Resident Rights Deficiencies

Health

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2024-03-01

D · Potential for more than minimal harm 2024-01-19

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-01

D · Potential for more than minimal harm 2023-07-18

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-07-18

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-07-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-08-29

D · Potential for more than minimal harm 2023-06-23

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2023-08-04

D · Potential for more than minimal harm 2023-06-23

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-08-04

D · Potential for more than minimal harm 2023-06-23

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-08-04

D · Potential for more than minimal harm 2023-06-23

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-08-04

D · Potential for more than minimal harm 2023-06-23

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-08-04

G · Actual harm 2023-05-25

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-06-30

E · Potential for more than minimal harm 2023-05-25

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-06

E · Potential for more than minimal harm 2023-05-25

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-07-06

E · Potential for more than minimal harm 2023-05-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-07-06

E · Potential for more than minimal harm 2023-05-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F809 · Nutrition and Dietary Deficiencies

Health

Ensure meals and snacks are served at times in accordance with resident’s needs, preferences, and requests. Suitable and nourishing alternative meals and snacks must be provided for residents who want to eat at non-traditional times or outside of scheduled meal times.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F836 · Administration Deficiencies

Health

Ensure the facility is licensed under applicable State and local law and operates and provides services in compliance with all applicable Federal, State, and local laws, regulations, and codes, and with accepted professional standards.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-05-25

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2023-07-06

K · Immediate jeopardy 2023-03-22

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-03-22

E · Potential for more than minimal harm 2021-02-10

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-03-06

E · Potential for more than minimal harm 2021-02-10

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-03-06

D · Potential for more than minimal harm 2021-02-10

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-03-06

Penalties and ownership

What sits behind the stars

$108,349 2023-05-25

Fine

Fine · fine $108,349

Fine

$19,353 2023-03-22

Fine

Fine · fine $19,353

Fine

Ownership

Sbriglio, Martin

5% Or Greater Direct Ownership Interest · Individual

50% 8 facilities 1995-02-01
Kopchik, Kenneth

5% Or Greater Direct Ownership Interest · Individual

25% 2 facilities 1998-05-20
Sbriglio, Robert

5% Or Greater Direct Ownership Interest · Individual

25% 5 facilities 2008-02-01
Kopchik, Kenneth

Operational/Managerial Control · Individual

0% 2 facilities 1998-05-20

Nearby options

Other facilities in reach

#1

Beechwood Health & Rehabilitation Center

New London, CT

3-star overall rating with 3-star inspections with 11 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
3 / 5
Health
3 / 5
Staffing
3 / 5
Fines
$0
#2

New London Sub-Acute And Nursing

Waterford, CT

1-star overall rating with 1-star inspections with Special Focus status with abuse icon flag with $70,275 in total fines with 41 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
4 / 5
Fines
$70,275
#3

Harbor Village North Health And Rehabilitation Cen

New London, CT

2-star overall rating with 2-star inspections with abuse icon flag with 13 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
3 / 5
Fines
$0

Jump out

Supporting pages