Federal inspection record · CMS data as of October 1, 2026
Harbor Village North Health And Rehabilitation Cen
78 Viets St Extension, New London, CT · (860) 447-1416
- Cited for abuse (CMS abuse icon)
- Certified beds
- 128
- Residents per day
- 119
- Ownership
- For-Profit
- Chain
- No chain reported
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- September 1, 1971
1
How this home got 1 star
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in Connecticut.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
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Quality measures
★★★★★no change
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★1 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among Connecticut homes
Harbor Village North Health And Rehabilitation Cen carries 136 inspection points. That is fewer than 11% of Connecticut's 190 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Connecticut: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–29 pts
- 4★ 29–53 pts
- 3★ 53–79 pts
- 2★ 79–116.75 pts
- 1★ over 116.75 pts
Bars show every rated home in Connecticut by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
48 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (2)
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H
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
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G
Provide enough food/fluids to maintain a resident's health.
Everything else, by area of care
Quality of Life and Care13E
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- D
Provide or obtain dental services for each resident.
- E
Provide medically-related social services to help each resident achieve the highest possible quality of life.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- D
Provide safe and appropriate respiratory care for a resident when needed.
Resident Assessment and Care Planning9D
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- B
Ensure each resident receives an accurate assessment.
- B
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- B
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- B
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure necessary information is communicated to the resident, and receiving health care provider at the time of a planned discharge.
Freedom from Abuse, Neglect, and Exploitation7E
- E
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
- E
Respond appropriately to all alleged violations.
- E
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- E
Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Resident Rights7E
- D
Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.
- D
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- C
Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.
- B
Honor the resident's right to organize and participate in resident/family groups in the facility.
- E
Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
- D
Keep residents' personal and medical records private and confidential.
Nutrition and Dietary3F
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- E
Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.
Infection Control3F
- E
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
- D
Provide and implement an infection prevention and control program.
- F
Provide and implement an infection prevention and control program.
Pharmacy Service3D
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D
Ensure medication error rates are not 5 percent or greater.
Environmental1E
- E
Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.
Inspection history
2026-03-03
23 health deficiencies · 7 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
2024-07-09
13 health deficiencies · 8 fire-safety deficiencies
Top issue: Resident Rights (3 deficiencies)
2021-12-20
12 health deficiencies · 3 fire-safety deficiencies
Top issue: Quality of Life and Care (6 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 10 min of nursing staff time a day, 35 min of it from a registered nurse.
This home
3 h 10 min
Connecticut average
3 h 54 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 31% of nursing staff and 41% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$68,933 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-03-03 | Fine | $68,933 |
| 2024-06-12 | Payment Denial · 28 day denial | $0 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.2 pts better | 1.7 | 1.9 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same | 1.4 | 1.4 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.8 pts better | 96.9% | 89.1% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.6 pts better | 98.3% | 93.7% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.2 pts worse | 3.8% | 3.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms17.6 pts better | 7.4% | 25.0% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.7 pts better | 3.7% | 6.4% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication3.3 pts worse | 21.3% | 18.0% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication13 pts worse | 30.7% | 17.7% | 15.4% |
| Percentage of long-stay residents who were physically restrainedAbout the same | 0.0% | 0.0% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened2.1 pts better | 12.7% | 14.8% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased7.4 pts worse | 25.1% | 17.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse | 0.8% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.9 pts worse | 2.3% | 1.4% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.5 pts better | 20.5% | 24.0% | 18.3% |
| Percentage of long-stay residents with pressure ulcers0.4 pts better | 3.5% | 3.9% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine34.6 pts worse | 37.9% | 72.5% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit4.8 pts worse | 15.2% | 10.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.4 pts better | 1.0% | 1.4% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine32.6 pts worse | 40.4% | 73.0% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission6.7 pts worse | 30.2% | 23.5% | 23.4% |
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Who owns and runs it
28 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Antico, Joan | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Antico, Joan | Adp Of The SNF · Individual | 0% | 3 facilities |
| Baude, Collin | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Cabot, Melissa | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Dennehy, Raymond | Indirect Ownership Interest · Individual | 0% | 4 facilities |
| Dennehy, Raymond | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Ellis, Sharon | Operational/Managerial Control · Individual | 0% | 3 facilities |
| Ellis, Sharon | Adp Of The SNF · Individual | 0% | 3 facilities |
| Gray, Kimberly | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Gray, Kimberly | Adp Of The SNF · Individual | 0% | 4 facilities |
| Johnson, Brooke | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Johnson, Brooke | Adp Of The SNF · Individual | 0% | 1 facilities |
| Kirchick, Joel | Indirect Ownership Interest · Individual | 0% | 4 facilities |
| Lopatosky, Joseph | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Lopatosky, Joseph | Adp Of The SNF · Individual | 0% | 4 facilities |
| Marsh, Caitlyn | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Marsh, Caitlyn | Adp Of The SNF · Individual | 0% | 1 facilities |
| Murphy, Marsha | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Ozcakar, Bulent | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Ozcakar, Bulent | Adp Of The SNF · Individual | 0% | 2 facilities |
| Spencer, Daniel | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Vera, Steven | Indirect Ownership Interest · Individual | 0% | 4 facilities |
| Vera, Steven | Operational/Managerial Control · Individual | 0% | 4 facilities |
| Vera, Steven | Adp Of The SNF · Individual | 0% | 4 facilities |
| Wachusett Ventures LLC | Direct Ownership Interest · Organization | 0% | 4 facilities |
| Wachusett Ventures LLC | Operational/Managerial Control · Organization | 0% | 4 facilities |
| Wachusett Ventures LLC | Adp Of The SNF · Organization | 0% | 4 facilities |
| Wakefield Capital LLC | Indirect Ownership Interest · Organization | 0% | 2 facilities |
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Fire safety
18 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke6E
- E
Inspect, test, and maintain automatic sprinkler systems.
- D
Install a fire alarm system that can be heard throughout the facility.
- E
Inspect, test, and maintain automatic sprinkler systems.
- D
Install an approved automatic sprinkler system.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Egress5E
- D
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- D
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
- E
Have exits that are accessible at all times.
Gas, Vacuum, and Electrical Systems4D
- D
Ensure proper usage of power strips and extension cords.
- D
Have proper fire barriers, ventilation and signs for the transfilling of oxygen.
- D
Meet requirements for the installation and maintenance of electrical systems.
- D
Meet requirements for the installation and maintenance of electrical systems.
Miscellaneous1D
- D
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Services1D
- D
Install properly constructed and protected linen or trash chutes.
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Other homes nearby
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Beechwood Health & Rehabilitation Center
New London, CT
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 3 h 54 min
- Fines
- $0
-
New London Sub-Acute And Nursing
Waterford, CT · Special Focus · Abuse icon
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 3 h 18 min
- Fines
- $138,753
-
Fairview
Groton, CT
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- —
- Fines
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