Federal inspection record · CMS data as of October 1, 2026

Greencroft Healthcare

1225 Greencroft Dr, Goshen, IN · (574) 537-4000

CMS overall rating

2 of 5

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Certified beds
214
Residents per day
153
Ownership
Non-Profit
Chain
Greencroft Communities
Medicare / Medicaid
Medicare + Medicaid
Certified since
June 18, 1982

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Indiana.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Indiana homes

Greencroft Healthcare carries 88 inspection points. That is fewer than 14% of Indiana's 504 rated homes.

5★4★3★2★1★+16 homes above 163.2505102550100inspection points → fewer is better on the leftThis home · 88 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Indiana: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–24 pts
  • 3★ 24–42 pts
  • 2★ 42–72 pts
  • 1★ over 72 pts

Bars show every rated home in Indiana by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

37 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 2 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 33 4 pts
E 1 8 pts
F 1 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    December 23, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected December 4, 2025

  2. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    June 13, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected July 5, 2024

Everything else, by area of care

Quality of Life and Care16D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    December 23, 2025 · Complaint · F677 · Corrected January 9, 2026

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 11, 2025 · Complaint · F684 · Corrected September 27, 2025

  3. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 23, 2025 · Standard · F684 · Corrected July 13, 2025

  4. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 23, 2025 · Standard · F686 · Corrected July 13, 2025

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 23, 2025 · Standard · F689 · Corrected July 13, 2025

  6. D

    Provide enough food/fluids to maintain a resident's health.

    May 23, 2025 · Standard · F692 · Corrected July 13, 2025

  7. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    May 23, 2025 · Standard · F693 · Corrected July 13, 2025

  8. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 23, 2025 · Standard · F695 · Corrected July 13, 2025

  9. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    May 23, 2025 · Standard · F698 · Corrected July 13, 2025

  10. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 31, 2024 · Complaint · F684 · Corrected July 4, 2024

  11. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    May 31, 2024 · Standard · F693 · Corrected July 9, 2024

  12. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 31, 2024 · Standard · F695 · Corrected July 5, 2024

  13. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    May 31, 2024 · Standard · F698 · Corrected July 4, 2024

  14. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 23, 2023 · Standard · F686 · Corrected June 30, 2023

  15. D

    Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

    May 23, 2023 · Standard · F688 · Corrected June 30, 2023

  16. D

    Provide safe and appropriate respiratory care for a resident when needed.

    May 23, 2023 · Standard · F695 · Corrected June 30, 2023

Resident Rights6E
  1. E

    The resident has the right to receive notices in a format and a language he or she understands.

    May 23, 2025 · Standard · F574 · Corrected July 13, 2025

  2. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    May 23, 2025 · Standard · F552 · Corrected July 13, 2025

  3. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    May 23, 2025 · Standard · F557 · Corrected July 13, 2025

  4. D

    Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

    May 23, 2025 · Standard · F628 · Corrected July 13, 2025

  5. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    September 20, 2024 · Complaint · F580 · Corrected October 25, 2024

  6. D

    Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

    June 13, 2024 · Complaint · F557 · Corrected July 5, 2024

Pharmacy Service4D
  1. D

    Ensure that residents are free from significant medication errors.

    August 11, 2025 · Complaint · F760 · Corrected September 27, 2025

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 23, 2025 · Standard · F761 · Corrected July 13, 2025

  3. D

    Ensure that residents are free from significant medication errors.

    May 31, 2024 · Complaint · F760 · Corrected July 4, 2024

  4. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 31, 2024 · Standard · F761 · Corrected July 4, 2024

Freedom from Abuse, Neglect, and Exploitation3D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    May 23, 2025 · Standard · F605 · Corrected July 13, 2025

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 23, 2023 · Standard · F609 · Corrected June 30, 2023

  3. D

    Respond appropriately to all alleged violations.

    May 23, 2023 · Standard · F610 · Corrected June 30, 2023

Resident Assessment and Care Planning3D
  1. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 23, 2025 · Standard · F657 · Corrected July 13, 2025

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 31, 2024 · Standard · F656 · Corrected July 4, 2024

  3. D

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    May 31, 2024 · Standard · F657 · Corrected July 4, 2024

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    May 23, 2025 · Standard · F880 · Corrected July 13, 2025

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    May 31, 2024 · Standard · F883 · Corrected July 4, 2024

Nutrition and Dietary1F
  1. F

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    September 20, 2024 · Complaint · F804 · Corrected October 25, 2024

Inspection history

  1. 2025-05-23

    17 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (9 deficiencies)

  2. 2024-05-31

    11 health deficiencies · 16 fire-safety deficiencies

    Top issue: Quality of Life and Care (5 deficiencies)

  3. 2023-05-23

    9 health deficiencies · 8 fire-safety deficiencies

    Top issue: Quality of Life and Care (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 20 min of nursing staff time a day, 34 min of it from a registered nurse.

This home

4 h 20 min

Indiana average

3 h 44 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 43% of nursing staff and 41% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts better0.81.51.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better1.21.41.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.3 pts worse93.4%93.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better97.2%95.1%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts worse5.8%3.8%3.2%
Percentage of long-stay residents who have depressive symptoms22.5 pts better3.0%25.5%13.5%
Percentage of long-stay residents who lose too much weight1.1 pts better4.2%5.3%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication9.8 pts better13.7%23.5%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.6 pts better12.1%13.7%15.4%
Percentage of long-stay residents who were physically restrainedAbout the same0.0%0.0%0.1%
Percentage of long-stay residents whose ability to walk independently worsened10.5 pts worse21.6%11.1%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased11.1 pts worse21.9%10.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse0.4%0.3%0.7%
Percentage of long-stay residents with a urinary tract infection0.2 pts worse1.3%1.1%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.6 pts worse30.0%22.4%18.3%
Percentage of long-stay residents with pressure ulcers0.7 pts worse4.2%3.5%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine9.2 pts better91.1%81.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit2.5 pts better8.4%10.9%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.2 pts better0.9%1.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine16.3 pts better95.5%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission7.6 pts better14.2%21.8%23.4%

·

Who owns and runs it

51 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Woodlawn Hospital5% Or Greater Direct Ownership Interest · Organization100%9 facilities
Beck, JacksonOperational/Managerial Control · Individual0%1 facilities
Beck, JacksonAdp Of The SNF · Individual0%1 facilities
Bode, GlenManaging Control - Governing Body · Individual0%9 facilities
Bode, GlenTrustee Of The SNF · Individual0%9 facilities
Bontrager, BenjaminOperational/Managerial Control · Individual0%1 facilities
Bontrager, BenjaminAdp Of The SNF · Individual0%1 facilities
Caffee, DennisOperational/Managerial Control · Individual0%1 facilities
Caffee, DennisAdp Of The SNF · Individual0%1 facilities
Caskey, JimOperational/Managerial Control · Individual0%1 facilities
Caskey, JimAdp Of The SNF · Individual0%1 facilities
Chudzynski, KendraManaging Control - Governing Body · Individual0%9 facilities
Chudzynski, KendraTrustee Of The SNF · Individual0%9 facilities
Cook, BrianOperational/Managerial Control · Individual0%1 facilities
Cook, BrianAdp Of The SNF · Individual0%1 facilities
Crossley, JuliaOperational/Managerial Control · Individual0%1 facilities
Crossley, JuliaAdp Of The SNF · Individual0%1 facilities
Davis, HughOperational/Managerial Control · Individual0%5 facilities
Davis, HughAdp Of The SNF · Individual0%5 facilities
Evans, JamesOperational/Managerial Control · Individual0%2 facilities
Evans, JamesAdp Of The SNF · Individual0%2 facilities
Garboden, StevenOperational/Managerial Control · Individual0%1 facilities
Garboden, StevenAdp Of The SNF · Individual0%1 facilities
Geiser, JonathonOperational/Managerial Control · Individual0%1 facilities
Geiser, JonathonAdp Of The SNF · Individual0%1 facilities
Greencroft Goshen, Inc.Operational/Managerial Control · Organization0%1 facilities
Greencroft Goshen, Inc.Adp Of The SNF · Organization0%1 facilities
Greencroft Retirement CommunitiesOperational/Managerial Control · Organization0%1 facilities
Herschberger, WesOperational/Managerial Control · Individual0%1 facilities
Herschberger, WesAdp Of The SNF · Individual0%1 facilities
Hertzler, JulieOperational/Managerial Control · Individual0%1 facilities
Hertzler, JulieAdp Of The SNF · Individual0%1 facilities
Heyde, AlisonCorporate Director · Individual0%9 facilities
Johnson, TerriManaging Control - Governing Body · Individual0%9 facilities
Johnson, TerriTrustee Of The SNF · Individual0%9 facilities
Leftwich, LaunaOperational/Managerial Control · Individual0%1 facilities
Leftwich, LaunaAdp Of The SNF · Individual0%1 facilities
Martin, JennaOperational/Managerial Control · Individual0%1 facilities
Martin, JennaAdp Of The SNF · Individual0%1 facilities
Mellinger, GregoryCorporate Director · Individual0%9 facilities
Miller, BrandonManaging Control - Governing Body · Individual0%8 facilities
Miller, BrandonTrustee Of The SNF · Individual0%8 facilities
Olinski, LyndaOperational/Managerial Control · Individual0%5 facilities
Olinski, LyndaAdp Of The SNF · Individual0%5 facilities
Rogers, BradleyManaging Control - Governing Body · Individual0%9 facilities
Rogers, BradleyOperational/Managerial Control · Individual0%9 facilities
Webb, HarryManaging Control - Governing Body · Individual0%9 facilities
Woodworth, DianeOperational/Managerial Control · Individual0%1 facilities
Woodworth, DianeAdp Of The SNF · Individual0%1 facilities
Yoder, GeneOperational/Managerial Control · Individual0%1 facilities
Yoder, GeneAdp Of The SNF · Individual0%1 facilities

·

Fire safety

30 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress9F
  1. E

    Meet other general requirements that are deficient.

    May 23, 2025 · K300 · Corrected June 27, 2025

  2. F

    Meet other general requirements that are deficient.

    May 31, 2024 · K300 · Corrected July 2, 2024

  3. E

    Have horizontal exits used in accordance with safety requirements.

    May 31, 2024 · K226 · Corrected July 2, 2024

  4. E

    Conform to length requirements for dead end corridors.

    May 31, 2024 · K251 · Corrected July 2, 2024

  5. E

    Have exits that are accessible at all times.

    May 31, 2024 · K271 · Corrected July 2, 2024

  6. E

    Install proper backup exit lighting.

    May 31, 2024 · K281 · Corrected July 2, 2024

  7. E

    Install emergency lighting that can last at least 1 1/2 hours.

    May 31, 2024 · K291 · Corrected July 2, 2024

  8. E

    Have properly located and lighted "Exit" signs.

    May 31, 2024 · K293 · Corrected July 2, 2024

  9. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    May 23, 2023 · K222 · Corrected July 6, 2023

Smoke8E
  1. E

    Provide properly protected cooking facilities.

    May 23, 2025 · K324 · Corrected June 27, 2025

  2. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 31, 2024 · K321 · Corrected July 2, 2024

  3. E

    Provide properly protected cooking facilities.

    May 31, 2024 · K324 · Corrected July 2, 2024

  4. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 31, 2024 · K353 · Corrected July 2, 2024

  5. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    May 31, 2024 · K355 · Corrected July 2, 2024

  6. E

    Provide properly protected cooking facilities.

    May 23, 2023 · K324 · Corrected August 31, 2023

  7. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 23, 2023 · K353 · Corrected August 1, 2023

  8. E

    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    May 23, 2023 · K361 · Corrected August 1, 2023

Gas, Vacuum, and Electrical Systems5F
  1. F

    Ensure that testing and maintenance of electrical equipment is performed.

    May 23, 2025 · K921 · Corrected June 27, 2025

  2. E

    Ensure proper usage of power strips and extension cords.

    May 23, 2025 · K920 · Corrected June 27, 2025

  3. D

    Ensure proper usage of power strips and extension cords.

    May 31, 2024 · K920 · Corrected July 2, 2024

  4. E

    Have proper medical gas storage and administration areas.

    May 23, 2023 · K923 · Corrected August 1, 2023

  5. D

    Ensure proper usage of power strips and extension cords.

    May 23, 2023 · K920 · Corrected August 1, 2023

Miscellaneous3F
  1. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    May 23, 2025 · K761 · Corrected June 27, 2025

  2. F

    Provide a written emergency evacuation plan.

    May 31, 2024 · K711 · Corrected July 2, 2024

  3. E

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    May 31, 2024 · K741 · Corrected July 2, 2024

Services3E
  1. E

    Have properly installed electrical wiring and gas equipment.

    May 31, 2024 · K511 · Corrected July 2, 2024

  2. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 31, 2024 · K521 · Corrected July 21, 2024

  3. E

    Have properly installed electrical wiring and gas equipment.

    May 23, 2023 · K511 · Corrected August 1, 2023

Emergency Preparedness1F
  1. F

    Conduct testing and exercise requirements.

    May 23, 2025 · E39 · Corrected June 27, 2025

Construction1E
  1. E

    Meet other general requirements.

    May 23, 2023 · K100 · Corrected August 1, 2023

·

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