Traverse City, MI

Grand Traverse Pavilions

2-star overall rating with 1-star inspections with abuse icon flag with $148,763 in total fines with 23 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

1000 Pavilions Circle, Traverse City, MI

(231) 932-3163

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

240

Certified beds

Average residents

179

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1967-01-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

1.29

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

0.38

Licensed practical nurse staffing · state 0.88 · national 0.87

Aide hours / resident day

2.83

Nurse aide staffing · state 2.38 · national 2.35

Total nurse hours

4.49

All reported nurse hours · state 4.03 · national 3.89

Licensed hours

1.67

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

4.11

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.99

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

1.45

CMS adjusted RN staffing hours

Adjusted total hours

5.05

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

15%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

22%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

3,471

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

44.16

Composite VBP score used to determine payment impact.

Payment multiplier

0.9972

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 17.29% · Performance 22.93% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.79

Baseline 5.44% · Performance 7.30% · Measure score 1.79 · Achievement 1.79 · Improvement 0

Total nurse turnover

10

Baseline 36.31% · Performance 23.16% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

5.88

Baseline 4.54 hours · Performance 4.75 hours · Measure score 5.88 · Achievement 5.88 · Improvement 1.20

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.95%
10.72%
0.8 pts better
No Different than the National Rate · Eligible stays 241 · Observed rate 8.3% · Lower 95% interval 7.07%
Discharge to community 59.04%
50.57%
8.5 pts better
Better than the National Rate · Eligible stays 244 · Observed rate 56.97% · Lower 95% interval 54.06%
Medicare spending per beneficiary 0.74
1.02
0.3 pts better
Drug regimen review with follow-up 98.35%
95.27%
3.1 pts better
Numerator 238 · Denominator 242
Falls with major injury 0.83%
0.77%
0.1 pts worse
Numerator 2 · Denominator 242
Discharge self-care score 49.41%
53.69%
4.3 pts worse
Numerator 84 · Denominator 170
Discharge mobility score 60.59%
50.94%
9.7 pts better
Numerator 103 · Denominator 170
Pressure ulcers or injuries, new or worsened 2.48%
2.29%
0.2 pts worse
Numerator 6 · Denominator 242 · Adjusted rate 3.18%
Healthcare-associated infections requiring hospitalization 7.3%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 203 · Observed rate 6.4% · Lower 95% interval 4.8%
Staff COVID-19 vaccination coverage 3.26%
8.2%
4.9 pts worse
Numerator 13 · Denominator 399
Staff flu vaccination coverage 93.03%
42%
51 pts better
Numerator 387 · Denominator 416
Discharge function score 58.82%
56.45%
2.4 pts better
Numerator 100 · Denominator 170
Transfer of health information to provider 99.45%
95.95%
3.5 pts better
Numerator 182 · Denominator 183
Transfer of health information to patient 95.83%
96.28%
0.5 pts worse
Numerator 23 · Denominator 24
Resident COVID-19 vaccinations up to date 41.44%
25.2%
16.2 pts better
Numerator 46 · Denominator 111

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.4
1.7
0.3 pts better
1.9
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.2 · Expected 1.7 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.1
1.5
0.4 pts better
1.8
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.0 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.8%
95.0%
4.8 pts better
93.4%
6.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 99.3% · Q4 100.0% · 4Q avg 99.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.0%
5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 4.6%
3.1%
1.5 pts worse
3.3%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 4.9% · Q3 4.9% · Q4 4.3% · 4Q avg 4.6% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 7.0%
4.1%
2.9 pts worse
11.4%
4.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 8.4% · Q3 8.3% · Q4 6.8% · 4Q avg 7.0%
Percentage of long-stay residents who lose too much weight 4.6%
5.5%
0.9 pts better
5.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 7.3% · Q3 4.2% · Q4 0.9% · 4Q avg 4.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 13.4%
19.6%
6.2 pts better
19.6%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.8% · Q2 11.3% · Q3 13.3% · Q4 16.5% · 4Q avg 13.4%
Percentage of long-stay residents who received an antipsychotic medication 16.4%
16.5%
0.1 pts better
16.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.2% · Q2 16.8% · Q3 14.0% · Q4 16.2% · 4Q avg 16.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.7%
13.9%
2.8 pts worse
16.3%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.9% · Q2 15.9% · Q3 15.0% · Q4 9.9% · 4Q avg 16.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 11.5%
11.7%
0.2 pts better
14.9%
3.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.1% · Q2 10.5% · Q3 9.7% · Q4 9.6% · 4Q avg 11.5% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.3%
0.9%
0.4 pts worse
1.0%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 1.4% · Q3 1.9% · Q4 0.6% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
1.7%
1.2 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 0.7% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.2%
20.4%
3.8 pts worse
19.8%
4.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 21.2% · Q2 31.5% · Q3 22.4% · Q4 21.3% · 4Q avg 24.2%
Percentage of long-stay residents with pressure ulcers 5.7%
5.6%
0.1 pts worse
5.1%
0.6 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 5.1% · Q3 4.5% · Q4 6.3% · 4Q avg 5.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 92.2%
82.8%
9.4 pts better
81.7%
10.5 pts better
Short Stay · 2024Q4-2025Q3 · Q1 86.8% · Q2 93.0% · Q3 93.8% · Q4 94.3% · 4Q avg 92.2%
Percentage of short-stay residents who had an outpatient emergency department visit 19.3%
11.5%
7.8 pts worse
12.0%
7.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 19.3% · Observed 20.2% · Expected 11.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.8%
1.3%
1.5 pts worse
1.6%
1.2 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 2.6% · Q3 4.6% · Q4 2.9% · 4Q avg 2.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 93.2%
79.5%
13.7 pts better
79.7%
13.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 93.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 22.9%
24.2%
1.3 pts better
23.9%
1 pts better
Short Stay · 20240701-20250630 · Adjusted 22.9% · Observed 23.8% · Expected 24.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-06-12 · Fire 2025-06-12

23 health deficiencies

Top issue: Quality of Life and Care (9 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2024-09-19 · Fire 2024-09-19

23 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2023-09-14 · Fire 2023-09-14

16 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

11 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (4 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-06-12

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-07-23

F · Potential for more than minimal harm 2025-06-12

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-07-23

F · Potential for more than minimal harm 2025-06-12

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2025-07-23

E · Potential for more than minimal harm 2025-06-12

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2025-07-23

E · Potential for more than minimal harm 2025-06-12

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-07-23

E · Potential for more than minimal harm 2025-06-12

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-11-28

E · Potential for more than minimal harm 2025-06-12

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-07-23

F · Potential for more than minimal harm 2024-09-19

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-10-10

F · Potential for more than minimal harm 2024-09-19

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-19

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-19

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-19

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-19

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-19

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-19

K522 · Services Deficiencies

Fire Safety

Have an externally vented heating system.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-19

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-10-10

F · Potential for more than minimal harm 2023-09-14

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2023-10-06

F · Potential for more than minimal harm 2023-09-14

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-10-06

F · Potential for more than minimal harm 2023-09-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-10-06

F · Potential for more than minimal harm 2023-09-14

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-10-06

F · Potential for more than minimal harm 2023-09-14

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2023-10-06

F · Potential for more than minimal harm 2023-09-14

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

K925 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that sources of ignition are removed from patients receiving respiratory therapy.

Corrected 2023-10-06

Inspection history

Recent health citations

G · Actual harm 2025-10-15

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-11-03

D · Potential for more than minimal harm 2025-10-15

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-11-03

G · Actual harm 2025-06-12

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-07-23

G · Actual harm 2025-06-12

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-07-23

F · Potential for more than minimal harm 2025-06-12

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-07-23

F · Potential for more than minimal harm 2025-06-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-07-23

F · Potential for more than minimal harm 2025-06-12

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-07-23

E · Potential for more than minimal harm 2025-06-12

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-07-23

E · Potential for more than minimal harm 2025-06-12

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-07-23

E · Potential for more than minimal harm 2025-06-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-08-06

D · Potential for more than minimal harm 2025-06-12

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F810 · Nutrition and Dietary Deficiencies

Health

Provide special eating equipment and utensils for residents who need them and appropriate assistance.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-06-12

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-03-11

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-20

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-18

D · Potential for more than minimal harm 2025-01-09

F559 · Resident Rights Deficiencies

Health

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-09

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-09

F603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-09

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-02-03

D · Potential for more than minimal harm 2025-01-09

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-02-03

G · Actual harm 2024-10-16

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-11-05

G · Actual harm 2024-10-16

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2024-11-05

D · Potential for more than minimal harm 2024-10-16

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2024-11-05

G · Actual harm 2024-09-19

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-10

F · Potential for more than minimal harm 2024-09-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-10-10

F · Potential for more than minimal harm 2024-09-19

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-10-10

E · Potential for more than minimal harm 2024-09-19

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F825 · Quality of Life and Care Deficiencies

Health

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2024-10-10

D · Potential for more than minimal harm 2024-09-19

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2024-10-10

F · Potential for more than minimal harm 2023-09-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-11-29

E · Potential for more than minimal harm 2023-09-14

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-11-29

E · Potential for more than minimal harm 2023-09-14

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-11-29

D · Potential for more than minimal harm 2023-09-14

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2023-11-29

D · Potential for more than minimal harm 2023-09-14

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2023-10-06

Penalties and ownership

What sits behind the stars

$119,415 2025-06-12

Fine

Fine · fine $119,415

Fine

$0 2025-06-12

Payment Denial

Payment Denial · denial start 2025-07-12 · 25 days

25 day denial

$29,348 2024-09-19

Fine

Fine · fine $29,348

Fine

$0 2024-09-19

Payment Denial

Payment Denial · denial start 2024-10-17 · 19 days

19 day denial

Ownership

County Of Grand Traverse

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 1966-01-01
Ball, Emily

Operational/Managerial Control · Individual

0% 1 facilities 2018-04-01
Coleman, Rose

Corporate Officer · Individual

0% 1 facilities 2021-11-01

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The Villa at Traverse Point

Traverse City, MI

5-star overall rating with 4-star inspections with 2 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

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4 / 5
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Traverse City, MI

2-star overall rating with 1-star inspections with $69,430 in total fines with 11 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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Staffing
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Fines
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4-star overall rating with 2-star inspections with abuse icon flag with 8 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
4 / 5
Health
2 / 5
Staffing
5 / 5
Fines
$0

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