Memphis, TN

Graceland Rehabilitation And Nursing Care Center

1-star overall rating with 1-star inspections with Special Focus status with $342,603 in total fines with 10 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

1250 Farrow Road, Memphis, TN

(901) 332-7290

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

240

Certified beds

Average residents

174

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1994-07-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.47

Registered nurse staffing · state 0.61 · national 0.68

LPN hours / resident day

0.99

Licensed practical nurse staffing · state 1.09 · national 0.87

Aide hours / resident day

1.82

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

3.28

All reported nurse hours · state 3.85 · national 3.89

Licensed hours

1.46

RN + LPN hours · state 1.70 · national 1.54

Weekend hours

2.92

Weekend nurse staffing · state 3.34 · national 3.43

Weekend RN hours

0.27

Weekend registered nurse coverage · state 0.40 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.38

CMS adjusted RN staffing hours

Adjusted total hours

2.65

CMS adjusted total nurse staffing hours

Case-mix index

1.69

Higher values indicate more complex resident acuity

RN turnover

50%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

51%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

10,782

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

19.14

Composite VBP score used to determine payment impact.

Payment multiplier

0.9821

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.11

Baseline 19.71% · Performance 18.60% · Measure score 6.11 · Achievement 6.11 · Improvement 3.64

Healthcare-associated infections

0

Baseline 8.14% · Performance 8.09% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

1.06

Baseline 44.44% · Performance 59.36% · Measure score 1.06 · Achievement 1.06 · Improvement 0

Adjusted total nurse staffing

0.49

Baseline 2.31 hours · Performance 2.66 hours · Measure score 0.49 · Achievement 0 · Improvement 0.49

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.01%
10.72%
1.3 pts worse
No Different than the National Rate · Eligible stays 78 · Observed rate 21.79% · Lower 95% interval 8.76%
Discharge to community 42.79%
50.57%
7.8 pts worse
No Different than the National Rate · Eligible stays 65 · Observed rate 26.15% · Lower 95% interval 30.41%
Medicare spending per beneficiary 1.19
1.02
0.2 pts worse
Drug regimen review with follow-up 100%
95.27%
4.7 pts better
Numerator 78 · Denominator 78
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 78
Discharge self-care score 51.61%
53.69%
2.1 pts worse
Numerator 16 · Denominator 31
Discharge mobility score 25.81%
50.94%
25.1 pts worse
Numerator 8 · Denominator 31
Pressure ulcers or injuries, new or worsened 2.56%
2.29%
0.3 pts worse
Numerator 2 · Denominator 78 · Adjusted rate 1.82%
Healthcare-associated infections requiring hospitalization 8.09%
7.12%
1 pts worse
No Different than the National Rate · Eligible stays 49 · Observed rate 18.37% · Lower 95% interval 5.04%
Staff COVID-19 vaccination coverage 0.85%
8.2%
7.3 pts worse
Numerator 1 · Denominator 117
Staff flu vaccination coverage 55.28%
42%
13.3 pts better
Numerator 68 · Denominator 123
Discharge function score 41.94%
56.45%
14.5 pts worse
Numerator 13 · Denominator 31
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 50 · Denominator 50
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 8 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 2.78%
25.2%
22.4 pts worse
Numerator 1 · Denominator 36

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.3
1.6
0.7 pts worse
1.9
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 2.5 · Expected 2.1 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 2.8
1.6
1.2 pts worse
1.8
1 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.8 · Observed 2.8 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 57.5%
89.9%
32.4 pts worse
93.4%
35.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 65.0% · Q2 65.2% · Q3 51.7% · Q4 49.0% · 4Q avg 57.5%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.3%
94.5%
3.2 pts worse
95.5%
4.2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 91.3%
Percentage of long-stay residents experiencing one or more falls with major injury 1.2%
3.6%
2.4 pts better
3.3%
2.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.1% · Q2 1.4% · Q3 0.7% · Q4 0.7% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 6.7%
11.8%
5.1 pts better
11.4%
4.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 5.3% · Q3 12.0% · Q4 3.1% · 4Q avg 6.7%
Percentage of long-stay residents who lose too much weight 3.6%
6.2%
2.6 pts better
5.4%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.5% · Q2 4.7% · Q3 4.2% · Q4 1.4% · 4Q avg 3.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 21.1%
32.2%
11.1 pts better
19.6%
1.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 19.0% · Q2 23.1% · Q3 22.1% · Q4 20.3% · 4Q avg 21.1%
Percentage of long-stay residents who received an antipsychotic medication 15.0%
18.1%
3.1 pts better
16.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 18.2% · Q2 12.9% · Q3 14.3% · Q4 14.3% · 4Q avg 15.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 22.2%
19.9%
2.3 pts worse
16.3%
5.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 22.5% · Q2 35.9% · Q3 21.9% · Q4 5.3% · 4Q avg 22.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 11.3%
15.3%
4 pts better
14.9%
3.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.5% · Q2 9.9% · Q3 16.7% · Q4 2.9% · 4Q avg 11.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.9%
0.4 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.4% · Q3 0.6% · Q4 0.9% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
1.9%
0.7 pts better
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.4% · Q2 0.8% · Q3 2.0% · Q4 0.7% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 7.8%
20.2%
12.4 pts better
19.8%
12 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.2% · Q2 6.3% · Q3 8.8% · Q4 6.7% · 4Q avg 7.8%
Percentage of long-stay residents with pressure ulcers 12.3%
5.4%
6.9 pts worse
5.1%
7.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.6% · Q2 14.8% · Q3 10.7% · Q4 10.6% · 4Q avg 12.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 5.9%
79.6%
73.7 pts worse
81.7%
75.8 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 13.3% · Q2 10.0% · Q3 3.6% · Q4 1.6% · 4Q avg 5.9%
Percentage of short-stay residents who had an outpatient emergency department visit 20.0%
11.2%
8.8 pts worse
12.0%
8 pts worse
Short Stay · 20240701-20250630 · Adjusted 20.0% · Observed 25.8% · Expected 14.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 2.1%
1.6%
0.5 pts worse
1.6%
0.5 pts worse
Short Stay · 2024Q4-2025Q3 · Q1 3.8% · Q2 2.2% · Q3 0.0% · Q4 3.0% · 4Q avg 2.1% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 6.3%
79.8%
73.5 pts worse
79.7%
73.4 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 6.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.2%
22.2%
5 pts worse
23.9%
3.3 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.2% · Observed 37.9% · Expected 33.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-13 · Fire 2025-05-13

10 health deficiencies

Top issue: Resident Rights (3 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2021-06-17 · Fire 2021-06-17

19 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Cycle 3 Health 2019-07-11 · Fire 2019-07-11

4 health deficiencies

Top issue: Infection Control (1 deficiency)

5 fire-safety deficiencies

Top issue: Emergency Preparedness (3 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-05-13

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-12

D · Potential for more than minimal harm 2021-06-17

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2021-07-14

D · Potential for more than minimal harm 2021-06-17

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2021-07-14

D · Potential for more than minimal harm 2019-07-11

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2019-08-02

D · Potential for more than minimal harm 2019-07-11

E22 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for sheltering.

Corrected 2019-08-23

D · Potential for more than minimal harm 2019-07-11

E26 · Emergency Preparedness Deficiencies

Fire Safety

Establish roles under a Waiver declared by secretary.

Corrected 2019-08-23

C · Minimal harm 2019-07-11

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2019-07-28

B · Minimal harm 2019-07-11

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2019-08-06

Inspection history

Recent health citations

J · Immediate jeopardy 2025-05-13

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-12

E · Potential for more than minimal harm 2025-05-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-12

E · Potential for more than minimal harm 2025-05-13

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-05-13

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-12

D · Potential for more than minimal harm 2025-01-29

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-02-21

D · Potential for more than minimal harm 2025-01-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-21

D · Potential for more than minimal harm 2025-01-29

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-02-21

K · Immediate jeopardy 2024-05-01

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-05-28

K · Immediate jeopardy 2024-05-01

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-05-28

K · Immediate jeopardy 2024-05-01

F835 · Administration Deficiencies

Health

Administer the facility in a manner that enables it to use its resources effectively and efficiently.

Corrected 2024-05-28

K · Immediate jeopardy 2024-05-01

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2024-05-28

K · Immediate jeopardy 2024-05-01

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-14

J · Immediate jeopardy 2024-05-01

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-28

J · Immediate jeopardy 2024-05-01

F678 · Quality of Life and Care Deficiencies

Health

Provide basic life support, including CPR, prior to the arrival of emergency medical personnel , subject to physician orders and the resident’s advance directives.

Corrected 2024-05-28

G · Actual harm 2024-05-01

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-10-23

G · Actual harm 2024-05-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-10-02

F · Potential for more than minimal harm 2024-05-01

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-05-28

E · Potential for more than minimal harm 2024-05-01

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-05-28

D · Potential for more than minimal harm 2024-05-01

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2024-05-28

D · Potential for more than minimal harm 2024-05-01

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2024-10-23

D · Potential for more than minimal harm 2024-05-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-23

D · Potential for more than minimal harm 2024-05-01

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-08-14

D · Potential for more than minimal harm 2024-05-01

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-10-02

E · Potential for more than minimal harm 2019-07-11

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2019-08-09

D · Potential for more than minimal harm 2019-07-11

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2019-07-25

D · Potential for more than minimal harm 2019-07-11

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2019-08-09

D · Potential for more than minimal harm 2019-07-11

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2019-08-09

Penalties and ownership

What sits behind the stars

$39,293 2025-05-13

Fine

Fine · fine $39,293

Fine

$303,310 2024-05-01

Fine

Fine · fine $303,310

Fine

$0 2024-05-01

Payment Denial

Payment Denial · denial start 2024-05-31 · 145 days

145 day denial

Ownership

Lichtschein, Raphael

Operational/Managerial Control · Individual

0% 2 facilities 2017-07-01

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4-star overall rating with 4-star inspections with $139,562 in total fines with 4 recent health deficiencies with 9 fire-safety deficiencies in the latest cycle

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Fines
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#3

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