Federal inspection record · CMS data as of October 1, 2026

Good Neighbor Home

105 McCarren Drive, Manchester, IA · (563) 927-3907

CMS overall rating

4 of 5

Compare with a nearby home →
Certified beds
112
Residents per day
97
Ownership
Non-Profit
Chain
No chain reported
Medicare / Medicaid
Medicare + Medicaid
Certified since
November 1, 2003

1

How this home got 4 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Iowa.

  2. Staffing

    +1 star

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    4 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Iowa homes

Good Neighbor Home carries 27 inspection points. That is fewer than 58% of Iowa's 385 rated homes.

5★4★3★2★1★+12 homes above 18305102550100inspection points → fewer is better on the leftThis home · 27 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Iowa: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–7 pts
  • 4★ 7–21 pts
  • 3★ 21–41 pts
  • 2★ 41–86.5 pts
  • 1★ over 86.5 pts

Bars show every rated home in Iowa by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

5 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 2 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    October 10, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected October 30, 2025

Everything else, by area of care

Infection Control2E
  1. D

    Provide and implement an infection prevention and control program.

    July 30, 2026 · Standard · F880 · Corrected August 7, 2026

  2. E

    Provide and implement an infection prevention and control program.

    August 15, 2024 · Standard · F880 · Corrected September 15, 2024

Nursing and Physician Services1E
  1. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    October 10, 2025 · Complaint · F725 · Corrected October 30, 2025

Resident Rights1D
  1. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    October 10, 2025 · Complaint · F550 · Corrected October 30, 2025

Inspection history

  1. 2026-07-30

    4 health deficiencies · 4 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  2. 2025-06-19

    0 health deficiencies · 5 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  3. 2024-08-15

    1 health deficiencies · 8 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 4 h 22 min of nursing staff time a day, 1 h of it from a registered nurse.

This home

4 h 22 min

Iowa average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 26% of nursing staff and 5% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days1.2 pts worse2.61.41.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.3 pts worse2.21.91.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine4.4 pts better98.6%94.2%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.2 pts better100.0%95.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury8.5 pts worse12.4%3.9%3.2%
Percentage of long-stay residents who have depressive symptoms3.9 pts better0.3%4.2%13.5%
Percentage of long-stay residents who lose too much weight0.6 pts better3.8%4.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.1 pts better18.9%21.0%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.6 pts worse26.4%19.8%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts better0.0%0.2%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.3 pts better9.9%15.2%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased6.7 pts better9.9%16.6%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder5.1 pts worse6.5%1.4%0.7%
Percentage of long-stay residents with a urinary tract infection7.3 pts worse9.7%2.4%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence2.7 pts better22.3%25.0%18.3%
Percentage of long-stay residents with pressure ulcers1.4 pts better2.7%4.1%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12 pts better96.0%84.0%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.3 pts worse13.3%13.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication3.9 pts worse6.0%2.1%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine21.3 pts better95.7%74.4%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission11.4 pts worse32.1%20.7%23.4%

·

Who owns and runs it

30 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Andrews, AmberOperational/Managerial Control · Individual0%1 facilities
Bcg Holdings IncAdp Of The SNF · Organization0%49 facilities
Bessey, LindaCorporate Officer · Individual0%1 facilities
Brehme Drug IncAdp Of The SNF · Organization0%1 facilities
Brighton Consulting Group LLCAdp Of The SNF · Organization0%73 facilities
Button, CharlesCorporate Officer · Individual0%1 facilities
Carpenter, MatthewOperational/Managerial Control · Individual0%1 facilities
Carpenter, MatthewAdp Of The SNF · Individual0%1 facilities
Cascade Lumber CompanyAdp Of The SNF · Organization0%2 facilities
Cattail Bcg LLCAdp Of The SNF · Organization0%50 facilities
Cattail IncAdp Of The SNF · Organization0%50 facilities
Ecsi IncAdp Of The SNF · Organization0%49 facilities
Engelken, MackenzieOperational/Managerial Control · Individual0%1 facilities
Gerst, TimothyOperational/Managerial Control · Individual0%1 facilities
Gerst, TimothyAdp Of The SNF · Individual0%1 facilities
Gibbs, KristyOperational/Managerial Control · Individual0%1 facilities
Greve, TeresaCorporate Director · Individual0%1 facilities
Hacker Nelson And Co PcAdp Of The SNF · Organization0%2 facilities
Hammell, DianeCorporate Officer · Individual0%1 facilities
Iowa Health Care AssociationAdp Of The SNF · Organization0%50 facilities
Jaeger, AmberAdp Of The SNF · Individual0%1 facilities
Jebens, CarolCorporate Director · Individual0%1 facilities
Kramer, MiltCorporate Director · Individual0%1 facilities
Mahoney, RandyCorporate Director · Individual0%1 facilities
Morris, KyleOperational/Managerial Control · Individual0%1 facilities
Rauch, TerryCorporate Officer · Individual0%1 facilities
Ronek Menard, RachelOperational/Managerial Control · Individual0%1 facilities
Schlicht, ValarieOperational/Managerial Control · Individual0%1 facilities
Swinton, JoannCorporate Director · Individual0%1 facilities
Tibbott, JessieOperational/Managerial Control · Individual0%1 facilities

·

Fire safety

17 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke8F
  1. F

    Have an enclosure around a vertical opening shaft.

    July 30, 2026 · K311 · Not yet marked corrected

  2. F

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 30, 2026 · K321 · Corrected August 6, 2026

  3. F

    Install smoke barrier doors that can resist smoke for at least 20 minutes.

    July 30, 2026 · K374 · Corrected July 31, 2026

  4. F

    Have an enclosure around a vertical opening shaft.

    June 19, 2025 · K311 · Not yet marked corrected

  5. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 19, 2025 · K353 · Corrected July 2, 2025

  6. F

    Have an enclosure around a vertical opening shaft.

    August 15, 2024 · K311 · Corrected October 7, 2024

  7. E

    Have proper openings in smoke barrier doors.

    August 15, 2024 · K379 · Corrected September 20, 2024

  8. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    August 15, 2024 · K321 · Corrected September 20, 2024

Egress5F
  1. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    July 30, 2026 · K222 · Corrected August 7, 2026

  2. F

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    June 19, 2025 · K222 · Corrected July 2, 2025

  3. F

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    June 19, 2025 · K223 · Corrected July 2, 2025

  4. F

    Install emergency lighting that can last at least 1 1/2 hours.

    August 15, 2024 · K291 · Corrected September 20, 2024

  5. E

    Have properly located and lighted "Exit" signs.

    August 15, 2024 · K293 · Corrected September 20, 2024

Gas, Vacuum, and Electrical Systems3F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 19, 2025 · K918 · Corrected July 2, 2025

  2. F

    Have generator or other power source capable of supplying service within 10 seconds.

    August 15, 2024 · K918 · Corrected September 20, 2024

  3. D

    Ensure proper usage of power strips and extension cords.

    August 15, 2024 · K920 · Corrected September 20, 2024

Emergency Preparedness1F
  1. F

    Conduct testing and exercise requirements.

    August 15, 2024 · E39 · Corrected September 20, 2024

·

Other homes nearby

  1. Edgewood Convalescent Home

    Edgewood, IA · Edgewood Convalescent Home

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    3 h 28 min
    Fines
    $0
  2. Strawberry Point Lutheran Home

    Strawberry Point, IA

    Worst citation, 3 yrs
    D
    Nursing / resident / day
    4 h 43 min
    Fines
    $0
  3. Worst citation, 3 yrs
    E
    Nursing / resident / day
    3 h 54 min
    Fines
    $0