New Castle, IN

Glen Oaks Health Campus

4-star overall rating with 3-star inspections with 5 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

601 W Cr 200 S, New Castle, IN

(765) 529-5796

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

68

Certified beds

Average residents

52

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Trilogy Health Services

Operator or chain grouping

Approved since

2006-10-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

125 facilities

Chain averages 4 overall / 3 health / 3 staffing / 5 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.87

Registered nurse staffing · state 0.66 · national 0.68

LPN hours / resident day

0.70

Licensed practical nurse staffing · state 0.77 · national 0.87

Aide hours / resident day

1.76

Nurse aide staffing · state 2.27 · national 2.35

Total nurse hours

3.34

All reported nurse hours · state 3.71 · national 3.89

Licensed hours

1.57

RN + LPN hours · state 1.44 · national 1.54

Weekend hours

2.86

Weekend nurse staffing · state 3.24 · national 3.43

Weekend RN hours

0.66

Weekend registered nurse coverage · state 0.45 · national 0.47

Physical therapist

0.08

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.71

CMS adjusted RN staffing hours

Adjusted total hours

2.72

CMS adjusted total nurse staffing hours

Case-mix index

1.68

Higher values indicate more complex resident acuity

RN turnover

13%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

18%

Annual nurse turnover · state 47% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,691

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

48.25

Composite VBP score used to determine payment impact.

Payment multiplier

1.0020

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.73

Baseline 23.54% · Performance 19.49% · Measure score 5.73 · Achievement 4.20 · Improvement 5.73

Healthcare-associated infections

5.37

Baseline 8.17% · Performance 6.31% · Measure score 5.37 · Achievement 5.11 · Improvement 5.37

Total nurse turnover

8.09

Baseline 50.00% · Performance 30.61% · Measure score 8.09 · Achievement 8.09 · Improvement 7.21

Adjusted total nurse staffing

0.11

Baseline 2.30 hours · Performance 2.51 hours · Measure score 0.11 · Achievement 0 · Improvement 0.11

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	11.37%	10.72% 0.6 pts worse	No Different than the National Rate · Eligible stays 185 · Observed rate 11.35% · Lower 95% interval 8.39%
Discharge to community	61.71%	50.57% 11.1 pts better	Better than the National Rate · Eligible stays 164 · Observed rate 62.8% · Lower 95% interval 54.76%
Medicare spending per beneficiary	1.15	1.02 0.1 pts worse
Drug regimen review with follow-up	100%	95.27% 4.7 pts better	Numerator 106 · Denominator 106
Falls with major injury	0%	0.77% 0.8 pts better	Numerator 0 · Denominator 106
Discharge self-care score	75%	53.69% 21.3 pts better	Numerator 60 · Denominator 80
Discharge mobility score	78.75%	50.94% 27.8 pts better	Numerator 63 · Denominator 80
Pressure ulcers or injuries, new or worsened	0.94%	2.29% 1.4 pts better	Numerator 1 · Denominator 106 · Adjusted rate 0.57%
Healthcare-associated infections requiring hospitalization	6.31%	7.12% 0.8 pts better	No Different than the National Rate · Eligible stays 107 · Observed rate 3.74% · Lower 95% interval 3.89%
Staff COVID-19 vaccination coverage	0%	8.2% 8.2 pts worse	Numerator 0 · Denominator 82
Staff flu vaccination coverage	51.92%	42% 9.9 pts better	Numerator 54 · Denominator 104
Discharge function score	83.75%	56.45% 27.3 pts better	Numerator 67 · Denominator 80
Transfer of health information to provider	100%	95.95% 4 pts better	Numerator 25 · Denominator 25
Transfer of health information to patient	97.01%	96.28% 0.7 pts better	Numerator 65 · Denominator 67
Resident COVID-19 vaccinations up to date	38%	25.2% 12.8 pts better	Numerator 19 · Denominator 50

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.3	1.6 0.3 pts better	1.9 0.6 pts better	Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.3 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.4	1.5 0.1 pts better	1.8 0.4 pts better	Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 1.3 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	91.9%	93.6% 1.7 pts worse	93.4% 1.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 97.4% · Q2 91.9% · Q3 86.5% · Q4 91.9% · 4Q avg 91.9%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100.0%	95.4% 4.6 pts better	95.5% 4.5 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury	3.4%	3.8% 0.4 pts better	3.3% 0.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 2.6% · Q2 5.4% · Q3 2.7% · Q4 2.7% · 4Q avg 3.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	23.0%	24.6% 1.6 pts better	11.4% 11.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 17.6% · Q2 23.3% · Q3 22.2% · Q4 28.6% · 4Q avg 23.0%
Percentage of long-stay residents who lose too much weight	3.6%	5.6% 2 pts better	5.4% 1.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.1% · Q2 0.0% · Q3 7.4% · Q4 4.0% · 4Q avg 3.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	26.5%	23.5% 3 pts worse	19.6% 6.9 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 27.3% · Q2 32.1% · Q3 22.2% · Q4 24.0% · 4Q avg 26.5%
Percentage of long-stay residents who received an antipsychotic medication	11.5%	14.8% 3.3 pts better	16.7% 5.2 pts better	Long Stay · 2024Q4-2025Q3 · Q1 9.7% · Q2 12.0% · Q3 12.0% · Q4 13.0% · 4Q avg 11.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.0% About the same	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	14.0%	13.3% 0.7 pts worse	16.3% 2.3 pts better	Long Stay · 2024Q4-2025Q3 · 4Q avg 14.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	8.3%	11.7% 3.4 pts better	14.9% 6.6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 6.7% · Q2 7.4% · Q3 7.4% · Q4 12.0% · 4Q avg 8.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.0%	0.4% 0.4 pts better	1.0% 1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.0%	1.2% 1.2 pts better	1.7% 1.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	25.4%	24.2% 1.2 pts worse	19.8% 5.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 9.3% · Q2 52.7% · Q3 23.4% · Q4 15.1% · 4Q avg 25.4%
Percentage of long-stay residents with pressure ulcers	0.8%	4.1% 3.3 pts better	5.1% 4.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.6% · Q4 1.4% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	73.1%	81.6% 8.5 pts worse	81.7% 8.6 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 83.5% · Q2 66.3% · Q3 65.5% · Q4 77.9% · 4Q avg 73.1%
Percentage of short-stay residents who had an outpatient emergency department visit	13.6%	10.5% 3.1 pts worse	12.0% 1.6 pts worse	Short Stay · 20240701-20250630 · Adjusted 13.6% · Observed 11.5% · Expected 9.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.0%	1.3% 1.3 pts better	1.6% 1.6 pts better	Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	84.3%	79.0% 5.3 pts better	79.7% 4.6 pts better	Short Stay · 2024Q3-2025Q2 · 4Q avg 84.3%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	18.6%	22.4% 3.8 pts better	23.9% 5.3 pts better	Short Stay · 20240701-20250630 · Adjusted 18.6% · Observed 15.6% · Expected 20.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-11-25 · Fire 2025-11-25

5 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Cycle 2 Health 2024-08-13 · Fire 2024-08-13

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2023-06-16 · Fire 2023-06-16

8 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

8 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-11-25

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Not marked corrected

F · Potential for more than minimal harm 2025-11-25

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2026-01-16

F · Potential for more than minimal harm 2025-11-25

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-01-16

E · Potential for more than minimal harm 2025-11-25

K131 · Construction Deficiencies

Fire Safety

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2026-01-16

E · Potential for more than minimal harm 2024-08-13

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-09-13

E · Potential for more than minimal harm 2024-08-13

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-09-13

F · Potential for more than minimal harm 2023-06-16

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2023-08-16

F · Potential for more than minimal harm 2023-06-16

K916 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have a battery powered remote alarm panel in a location accessible by operating personnel.

Corrected 2023-08-16

F · Potential for more than minimal harm 2023-06-16

K927 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper fire barriers, ventilation and signs for the transfilling of oxygen.

Corrected 2023-08-16

E · Potential for more than minimal harm 2023-06-16

K100 · Construction Deficiencies

Fire Safety

Meet other general requirements.

Corrected 2023-08-16

E · Potential for more than minimal harm 2023-06-16

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2023-08-16

E · Potential for more than minimal harm 2023-06-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-08-16

E · Potential for more than minimal harm 2023-06-16

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2023-08-16

E · Potential for more than minimal harm 2023-06-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-08-16

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-11-25

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-12-23

E · Potential for more than minimal harm 2025-11-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-12-23

D · Potential for more than minimal harm 2025-11-25

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-12-23

D · Potential for more than minimal harm 2025-11-25

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-12-23

D · Potential for more than minimal harm 2025-11-25

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2025-12-23

D · Potential for more than minimal harm 2024-08-13

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-08-30

D · Potential for more than minimal harm 2024-08-13

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2024-08-30

D · Potential for more than minimal harm 2024-08-13

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-08-30

D · Potential for more than minimal harm 2024-08-13