Portland, OR

Gateway Care And Retirement

3-star overall rating with 3-star inspections with 11 recent health deficiencies with 11 fire-safety deficiencies in the latest cycle

39 Ne 102nd Avenue, Portland, OR

(503) 252-2461

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

59

Certified beds

Average residents

57

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Sapphire Health Services

Operator or chain grouping

Approved since

2003-09-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

8 facilities

Chain averages 2 overall / 2 health / 3 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.46

Registered nurse staffing · state 0.68 · national 0.68

LPN hours / resident day

0.89

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

3.69

Nurse aide staffing · state 3.37 · national 2.35

Total nurse hours

5.04

All reported nurse hours · state 4.95 · national 3.89

Licensed hours

1.35

RN + LPN hours · state 1.58 · national 1.54

Weekend hours

4.38

Weekend nurse staffing · state 4.39 · national 3.43

Weekend RN hours

0.22

Weekend registered nurse coverage · state 0.44 · national 0.47

Physical therapist

0.06

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.48

CMS adjusted RN staffing hours

Adjusted total hours

5.25

CMS adjusted total nurse staffing hours

Case-mix index

1.31

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF VBP

Value-based purchasing

Program rank

10,147

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

21.31

Composite VBP score used to determine payment impact.

Payment multiplier

0.9826

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 21.43% · Performance 21.73% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.49

Baseline 7.56% · Performance 7.39% · Measure score 1.49 · Achievement 1.49 · Improvement 0.16

Total nurse turnover

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Adjusted total nurse staffing

4.9

Baseline 4.82 hours · Performance 4.47 hours · Measure score 4.9 · Achievement 4.9 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 8.49%
10.72%
2.2 pts better
No Different than the National Rate · Eligible stays 79 · Observed rate 3.8% · Lower 95% interval 5.86%
Discharge to community 52.56%
50.57%
2 pts better
No Different than the National Rate · Eligible stays 99 · Observed rate 42.42% · Lower 95% interval 43.08%
Medicare spending per beneficiary 0.8
1.02
0.2 pts better
Drug regimen review with follow-up 97.56%
95.27%
2.3 pts better
Numerator 40 · Denominator 41
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 41
Discharge self-care score 45.83%
53.69%
7.9 pts worse
Numerator 11 · Denominator 24
Discharge mobility score 58.33%
50.94%
7.4 pts better
Numerator 14 · Denominator 24
Pressure ulcers or injuries, new or worsened 7.32%
2.29%
5 pts worse
Numerator 3 · Denominator 41 · Adjusted rate 8.54%
Healthcare-associated infections requiring hospitalization 7.39%
7.12%
0.3 pts worse
No Different than the National Rate · Eligible stays 40 · Observed rate 10% · Lower 95% interval 4.38%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 43
Staff flu vaccination coverage 17.95%
42%
24.1 pts worse
Numerator 28 · Denominator 156
Discharge function score 50%
56.45%
6.5 pts worse
Numerator 12 · Denominator 24
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 10 · Too few residents or stays to report publicly.
Transfer of health information to patient 92.31%
96.28%
4 pts worse
Numerator 24 · Denominator 26
Resident COVID-19 vaccinations up to date 42.86%
25.2%
17.7 pts better
Numerator 9 · Denominator 21

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.4%
95.5%
3.9 pts better
93.4%
6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 97.7% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.0%
95.2%
1.2 pts worse
95.5%
1.5 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 94.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.9%
2.4%
0.5 pts better
3.3%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 2.6% · Q3 0.0% · Q4 2.3% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 3.8%
4.7%
0.9 pts better
11.4%
7.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 9.7% · Q3 0.0% · Q4 2.9% · 4Q avg 3.8%
Percentage of long-stay residents who lose too much weight 6.1%
5.0%
1.1 pts worse
5.4%
0.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 5.9% · Q3 5.9% · Q4 7.0% · 4Q avg 6.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 9.5%
12.5%
3 pts better
19.6%
10.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.3% · Q2 5.9% · Q3 14.7% · Q4 9.3% · 4Q avg 9.5%
Percentage of long-stay residents who received an antipsychotic medication 11.3%
14.7%
3.4 pts better
16.7%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 7.7% · Q2 13.6% · Q3 15.0% · Q4 10.3% · 4Q avg 11.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 56.3%
24.1%
32.2 pts worse
16.3%
40 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 56.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 27.8%
15.8%
12 pts worse
14.9%
12.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 54.3% · Q2 14.7% · Q3 24.2% · Q4 19.0% · 4Q avg 27.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.1%
1.7%
0.6 pts better
1.0%
0.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 2.5% · Q3 0.0% · Q4 0.0% · 4Q avg 1.1% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.5%
2.0%
0.5 pts worse
1.7%
0.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 2.9% · Q4 7.0% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 31.6%
22.2%
9.4 pts worse
19.8%
11.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 25.7% · Q2 39.1% · Q3 17.7% · Q4 41.6% · 4Q avg 31.6%
Percentage of long-stay residents with pressure ulcers 6.8%
6.5%
0.3 pts worse
5.1%
1.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 9.7% · Q3 6.4% · Q4 5.6% · 4Q avg 6.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.4%
85.4%
6 pts better
81.7%
9.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 89.6% · Q2 86.2% · Q3 93.0% · Q4 97.3% · 4Q avg 91.4%
Percentage of short-stay residents who had an outpatient emergency department visit 9.4%
15.1%
5.7 pts better
12.0%
2.6 pts better
Short Stay · 20240701-20250630 · Adjusted 9.4% · Observed 10.3% · Expected 12.2% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.3%
1.7%
0.4 pts better
1.6%
0.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 0.0% · Q3 0.0% · Q4 3.6% · 4Q avg 1.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 75.0%
81.2%
6.2 pts worse
79.7%
4.7 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 75.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.6%
21.6%
1 pts better
23.9%
3.3 pts better
Short Stay · 20240701-20250630 · Adjusted 20.6% · Observed 23.1% · Expected 26.7% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-12 · Fire 2025-05-12

11 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

11 fire-safety deficiencies

Top issue: Miscellaneous (3 deficiencies)

Cycle 2 Health 2023-12-04 · Fire 2023-12-04

11 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-09-13 · Fire 2022-09-13

12 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

5 fire-safety deficiencies

Top issue: Construction (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-12

E13 · Emergency Preparedness Deficiencies

Fire Safety

Develop Emergency Preparedness policies and procedures.

Corrected 2025-06-30

F · Potential for more than minimal harm 2025-05-12

E7 · Emergency Preparedness Deficiencies

Fire Safety

Address patient/client population and determine types of services needed.

Corrected 2025-06-30

F · Potential for more than minimal harm 2025-05-12

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2025-06-30

F · Potential for more than minimal harm 2025-05-12

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-06-30

F · Potential for more than minimal harm 2025-05-12

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-06-30

F · Potential for more than minimal harm 2025-05-12

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-06-30

F · Potential for more than minimal harm 2025-05-12

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-06-30

F · Potential for more than minimal harm 2025-05-12

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-06-30

E · Potential for more than minimal harm 2025-05-12

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2025-06-30

D · Potential for more than minimal harm 2025-05-12

K255 · Egress Deficiencies

Fire Safety

Ensure that suites are correctly sub-divided by noncombustible or limited-combustible construction.

Corrected 2025-06-30

D · Potential for more than minimal harm 2025-05-12

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-06-30

E · Potential for more than minimal harm 2023-12-04

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-12-05

D · Potential for more than minimal harm 2023-12-04

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2023-12-20

D · Potential for more than minimal harm 2023-12-04

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-01-12

D · Potential for more than minimal harm 2023-12-04

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-12-05

F · Potential for more than minimal harm 2022-09-13

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-10-25

F · Potential for more than minimal harm 2022-09-13

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-10-25

F · Potential for more than minimal harm 2022-09-13

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2022-10-25

E · Potential for more than minimal harm 2022-09-13

K163 · Construction Deficiencies

Fire Safety

Install noncombustible or limited-combustible interior walls.

Corrected 2022-10-25

D · Potential for more than minimal harm 2022-09-13

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-10-25

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-07-15

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-08

E · Potential for more than minimal harm 2025-05-12

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-06-20

E · Potential for more than minimal harm 2025-05-12

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F687 · Quality of Life and Care Deficiencies

Health

Provide appropriate foot care.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-05-12

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2025-06-20

D · Potential for more than minimal harm 2025-02-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-17

D · Potential for more than minimal harm 2024-05-17

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-10

E · Potential for more than minimal harm 2024-04-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-06-07

D · Potential for more than minimal harm 2024-04-02

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-18

F · Potential for more than minimal harm 2023-12-04

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-01-15

D · Potential for more than minimal harm 2023-12-04

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-01-15

D · Potential for more than minimal harm 2023-12-04

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-01-15

D · Potential for more than minimal harm 2023-12-04

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2024-01-15

D · Potential for more than minimal harm 2023-12-04

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2024-01-15

D · Potential for more than minimal harm 2023-12-04

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-01-15

C · Minimal harm 2023-12-04

F848 · Administration Deficiencies

Health

Provide a neutral and fair arbitration process and agree to arbitrator and venue.

Corrected 2024-01-15

E · Potential for more than minimal harm 2023-10-05

F919 · Environmental Deficiencies

Health

Make sure that a working call system is available in each resident's bathroom and bathing area.

Corrected 2023-10-17

F · Potential for more than minimal harm 2022-09-13

F943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2022-10-25

F · Potential for more than minimal harm 2022-09-13

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2022-10-25

E · Potential for more than minimal harm 2022-09-13

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-10-25

E · Potential for more than minimal harm 2022-09-13

F727 · Nursing and Physician Services Deficiencies

Health

Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

Corrected 2022-10-25

E · Potential for more than minimal harm 2022-09-13

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-10-25

E · Potential for more than minimal harm 2022-09-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-10-25

D · Potential for more than minimal harm 2022-09-13

F552 · Resident Rights Deficiencies

Health

Ensure that residents are fully informed and understand their health status, care and treatments.

Corrected 2022-10-25

D · Potential for more than minimal harm 2022-09-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2022-10-25

D · Potential for more than minimal harm 2022-09-13

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2022-10-25

D · Potential for more than minimal harm 2022-09-13

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-10-25

D · Potential for more than minimal harm 2022-09-13

F825 · Quality of Life and Care Deficiencies

Health

Provide or get specialized rehabilitative services as required for a resident.

Corrected 2022-10-25

Penalties and ownership

What sits behind the stars

Ownership

Ricker, Kevin

5% Or Greater Direct Ownership Interest · Individual

90% 8 facilities 2014-07-15
Becker, Andy

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2018-01-01
Altea Medical Oregon LLC

Operational/Managerial Control · Organization

0% 1 facilities 2024-01-01
Ames, Deborah

Operational/Managerial Control · Individual

0% 3 facilities 2025-01-01
Millington, Seth

Operational/Managerial Control · Individual

0% 1 facilities 2025-02-17
Sapphire Healthcare Srvs.

Operational/Managerial Control · Organization

0% 7 facilities 2015-01-01

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