Federal inspection record · CMS data as of October 1, 2026

Friendship Manor Nursing & Rehab Center

902 South Euclid Avenue, National City, CA · (619) 791-7700

  • CMS high-performer trophy

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
104
Residents per day
87
Ownership
For-Profit
Chain
Generations Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
August 30, 1968

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change (already 5)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change (already 5)

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Friendship Manor Nursing & Rehab Center carries 29 inspection points. That is fewer than 92% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 29 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

30 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 25 4 pts
E 5 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Pharmacy Service11E
  1. D

    Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

    February 4, 2025 · Complaint · F756 · Corrected February 27, 2025

  2. D

    Ensure that residents are free from significant medication errors.

    February 4, 2025 · Complaint · F760 · Corrected February 27, 2025

  3. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 11, 2022 · Standard · F755 · Corrected September 11, 2022

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    August 11, 2022 · Standard · F758 · Corrected September 11, 2022

  5. D

    Ensure medication error rates are not 5 percent or greater.

    August 11, 2022 · Standard · F759 · Corrected September 11, 2022

  6. D

    Ensure that residents are free from significant medication errors.

    August 11, 2022 · Standard · F760 · Corrected September 11, 2022

  7. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 11, 2022 · Standard · F761 · Corrected September 11, 2022

  8. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 14, 2019 · Standard · F755 · Corrected April 5, 2019

  9. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    March 14, 2019 · Standard · F758 · Corrected April 5, 2019

  10. D

    Ensure medication error rates are not 5 percent or greater.

    March 14, 2019 · Standard · F759 · Corrected April 5, 2019

  11. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 14, 2019 · Standard · F761 · Corrected April 5, 2019

Quality of Life and Care10D
  1. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 8, 2026 · Complaint · F689 · Corrected July 23, 2026

  2. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    July 24, 2025 · Standard · F686 · Corrected August 22, 2025

  3. D

    Provide for the safe, appropriate administration of IV fluids for a resident when needed.

    July 24, 2025 · Standard · F694 · Corrected August 22, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 11, 2022 · Standard · F684 · Corrected September 11, 2022

  5. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 11, 2022 · Standard · F689 · Corrected September 11, 2022

  6. D

    Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

    August 11, 2022 · Standard · F693 · Corrected September 11, 2022

  7. D

    Provide safe and appropriate respiratory care for a resident when needed.

    August 11, 2022 · Standard · F695 · Corrected September 11, 2022

  8. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    August 11, 2022 · Standard · F698 · Corrected September 11, 2022

  9. D

    Provide safe, appropriate pain management for a resident who requires such services.

    March 14, 2019 · Standard · F697 · Corrected April 5, 2019

  10. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    March 14, 2019 · Standard · F698 · Corrected April 5, 2019

Resident Assessment and Care Planning3D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 24, 2024 · Complaint · F656 · Corrected February 25, 2024

  2. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 11, 2022 · Standard · F658 · Corrected September 11, 2022

  3. D

    Ensure services provided by the nursing facility meet professional standards of quality.

    March 14, 2019 · Standard · F658 · Corrected April 5, 2019

Nutrition and Dietary2E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    August 11, 2022 · Standard · F812 · Corrected September 11, 2022

  2. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    March 14, 2019 · Standard · F812 · Corrected April 5, 2019

Infection Control2E
  1. E

    Provide and implement an infection prevention and control program.

    August 11, 2022 · Standard · F880 · Corrected September 11, 2022

  2. E

    Provide and implement an infection prevention and control program.

    March 14, 2019 · Standard · F880 · Corrected April 5, 2019

Nursing and Physician Services1D
  1. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    June 25, 2024 · Complaint · F726 · Corrected July 25, 2024

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    June 12, 2024 · Complaint · F607 · Corrected June 19, 2024

Inspection history

  1. 2025-07-24

    3 health deficiencies · 6 fire-safety deficiencies

    Top issue: Quality of Life and Care (3 deficiencies)

  2. 2022-08-11

    15 health deficiencies · 7 fire-safety deficiencies

    Top issue: Pharmacy Service (7 deficiencies)

  3. 2019-03-14

    12 health deficiencies · 6 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 4 h 12 min of nursing staff time a day, 37 min of it from a registered nurse.

This home

4 h 12 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 26% of nursing staff and 41% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$291,074 in federal fines on record over the past three years.

DatePenaltyAmount
2025-04-25Fine$285,130
2023-11-06Fine$3,147
2023-10-30Fine$2,797

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better100.0%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better0.0%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms7 pts better0.6%7.6%13.5%
Percentage of long-stay residents who lose too much weight0.9 pts worse5.0%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.1 pts worse21.8%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication22.3 pts worse34.6%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.2 pts worse0.5%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6 pts better2.9%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased7.6 pts better2.6%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.4 pts better0.3%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection0.7 pts better0.5%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence6.5 pts better3.3%9.8%18.3%
Percentage of long-stay residents with pressure ulcers3.7 pts better0.6%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better100.0%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.3 pts better10.8%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts better0.4%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.5 pts better99.6%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission3.7 pts worse26.3%22.6%23.4%

·

Who owns and runs it

9 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Bmo Bank, N.a.5% Or Greater Security Interest · Organization0%25 facilities
Kevorkian, MichaelW-2 Managing Employee · Individual0%2 facilities
Life Generations Healthcare, LLCOperational/Managerial Control · Organization0%12 facilities
Mastrocola, Lois5% Or Greater Direct Ownership Interest · Individual0%27 facilities
Mastrocola, LoisCorporate Director · Individual0%27 facilities
Mastrocola, LoisCorporate Officer · Individual0%27 facilities
Olds, Thomas5% Or Greater Direct Ownership Interest · Individual0%27 facilities
Olds, ThomasCorporate Director · Individual0%27 facilities
Olds, ThomasCorporate Officer · Individual0%27 facilities

·

Fire safety

19 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke7F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    July 24, 2025 · K353 · Corrected August 6, 2025

  2. F

    Install corridor and hallway doors that block smoke.

    July 24, 2025 · K363 · Corrected July 25, 2025

  3. D

    Have properly installed hallway dispensers for alcohol-based hand rub.

    August 11, 2022 · K325 · Corrected August 29, 2022

  4. D

    Inspect, test, and maintain automatic sprinkler systems.

    August 11, 2022 · K353 · Corrected August 29, 2022

  5. D

    Install corridor and hallway doors that block smoke.

    August 11, 2022 · K363 · Corrected August 29, 2022

  6. F

    Inspect, test, and maintain automatic sprinkler systems.

    March 14, 2019 · K353 · Corrected July 9, 2019

  7. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 14, 2019 · K321 · Corrected July 9, 2019

Gas, Vacuum, and Electrical Systems4F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    July 24, 2025 · K918 · Corrected August 6, 2025

  2. D

    Ensure proper usage of power strips and extension cords.

    July 24, 2025 · K920 · Corrected August 1, 2025

  3. E

    Ensure proper usage of power strips and extension cords.

    March 14, 2019 · K920 · Corrected July 9, 2019

  4. D

    Have proper medical gas storage and administration areas.

    March 14, 2019 · K923 · Corrected July 9, 2019

Miscellaneous3D
  1. D

    Provide a written emergency evacuation plan.

    July 24, 2025 · K711 · Corrected August 1, 2025

  2. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    August 11, 2022 · K741 · Corrected August 29, 2022

  3. D

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    March 14, 2019 · K741 · Corrected July 9, 2019

Emergency Preparedness3D
  1. C

    Conduct risk assessment and an All-Hazards approach.

    July 24, 2025 · E6 · Corrected July 31, 2025

  2. D

    Provide emergency officials' contact information.

    August 11, 2022 · E31 · Corrected August 29, 2022

  3. D

    Address subsistence needs for staff and patients.

    March 14, 2019 · E15 · Corrected July 9, 2019

Construction1D
  1. D

    Use approved construction type or materials.

    August 11, 2022 · K161 · Corrected August 29, 2022

Services1D
  1. D

    Have properly installed electrical wiring and gas equipment.

    August 11, 2022 · K511 · Corrected August 29, 2022

·

Other homes nearby

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