Federal inspection record · CMS data as of October 1, 2026

Foothills Transitional Care And Rehabilitation

1012 Jamestown Way, Maryville, TN · (865) 984-7400

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
185
Residents per day
111
Ownership
For-Profit
Chain
The Ensign Group
Medicare / Medicaid
Medicare + Medicaid
Certified since
March 1, 1990

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Tennessee.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    +1 star

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Tennessee homes

Foothills Transitional Care And Rehabilitation carries 62 inspection points. That is fewer than 19% of Tennessee's 300 rated homes.

5★4★3★2★1★+9 homes above 175.505102550100inspection points → fewer is better on the leftThis home · 62 pts · 1★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Tennessee: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–9 pts
  • 4★ 9–17 pts
  • 3★ 17–31 pts
  • 2★ 31–61 pts
  • 1★ over 61 pts

Bars show every rated home in Tennessee by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

23 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 17 4 pts
E 2 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    February 18, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected June 1, 2024

Everything else, by area of care

Nutrition and Dietary5F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    February 18, 2025 · Complaint · F812 · Corrected April 1, 2025

  2. D

    Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

    February 18, 2025 · Complaint · F804 · Corrected January 14, 2025

  3. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 10, 2024 · Standard · F812 · Corrected February 9, 2024

  4. D

    Dispose of garbage and refuse properly.

    January 10, 2024 · Standard · F814 · Corrected February 9, 2024

  5. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    January 16, 2019 · Standard · F812 · Corrected February 18, 2019

Resident Rights5E
  1. E

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    February 18, 2025 · Complaint · F565 · Corrected April 1, 2025

  2. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    January 10, 2024 · Standard · F550 · Corrected February 9, 2024

  3. D

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    January 10, 2024 · Standard · F578 · Corrected February 9, 2024

  4. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    January 10, 2024 · Standard · F584 · Corrected February 9, 2024

  5. D

    Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

    February 12, 2020 · Standard · F561 · Corrected March 27, 2020

Resident Assessment and Care Planning3D
  1. D

    Ensure each resident receives an accurate assessment.

    January 10, 2024 · Standard · F641 · Corrected February 9, 2024

  2. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    January 10, 2024 · Standard · F656 · Corrected February 9, 2024

  3. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    January 16, 2019 · Standard · F842 · Corrected February 18, 2019

Quality of Life and Care3D
  1. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    January 10, 2024 · Standard · F684 · Corrected February 9, 2024

  2. D

    Provide or obtain dental services for each resident.

    January 10, 2024 · Standard · F791 · Corrected February 9, 2024

  3. D

    Provide or obtain dental services for each resident.

    January 16, 2019 · Standard · F791 · Corrected February 18, 2019

Environmental2E
  1. E

    Keep all essential equipment working safely.

    February 18, 2025 · Complaint · F908 · Corrected April 1, 2025

  2. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    January 10, 2024 · Standard · F919 · Corrected February 9, 2024

Infection Control2D
  1. D

    Provide and implement an infection prevention and control program.

    January 10, 2024 · Standard · F880 · Corrected February 9, 2024

  2. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    January 10, 2024 · Standard · F883 · Corrected February 9, 2024

Nursing and Physician Services1D
  1. D

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    February 12, 2020 · Standard · F725 · Corrected March 27, 2020

Pharmacy Service1D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    February 12, 2020 · Standard · F761 · Corrected March 27, 2020

Inspection history

  1. 2024-01-10

    12 health deficiencies · 3 fire-safety deficiencies

    Top issue: Resident Rights (3 deficiencies)

  2. 2020-02-12

    8 health deficiencies · 1 fire-safety deficiencies

    Top issue: Nutrition and Dietary (2 deficiencies)

  3. 2019-01-16

    3 health deficiencies · 1 fire-safety deficiencies

    Top issue: Nutrition and Dietary (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 28 min of nursing staff time a day, 36 min of it from a registered nurse.

This home

3 h 28 min

Tennessee average

3 h 49 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 57% of nursing staff and 53% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$9,982 in federal fines on record over the past three years.

DatePenaltyAmount
2025-02-18Fine$9,982

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.31.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.5 pts better1.01.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine32.4 pts worse57.1%89.5%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine4.1 pts worse89.7%93.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.9 pts better1.4%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms44.6 pts worse59.5%14.9%13.5%
Percentage of long-stay residents who lose too much weight3.1 pts better2.9%6.0%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication0.4 pts worse32.1%31.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication9.2 pts better7.8%17.0%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened4.2 pts worse19.6%15.4%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased4.9 pts better8.6%13.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts better0.5%0.6%0.7%
Percentage of long-stay residents with a urinary tract infection0.3 pts worse2.0%1.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence0.9 pts worse19.9%19.0%18.3%
Percentage of long-stay residents with pressure ulcers3.6 pts better1.2%4.8%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine54.5 pts worse24.9%79.4%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.7 pts worse12.0%11.3%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.6 pts better1.1%1.7%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine52.9 pts worse26.3%79.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission8.6 pts better14.0%22.6%23.4%

·

Who owns and runs it

13 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Rocky Top Healthcare LLC5% Or Greater Direct Ownership Interest · Organization100%9 facilities
Albrechtsen, TylerCorporate Officer · Individual0%12 facilities
Burnam, SoonCorporate Officer · Individual0%353 facilities
Dietrich, CharlesOperational/Managerial Control · Individual0%2 facilities
Dietrich, CharlesAdp Of The SNF · Individual0%2 facilities
Ensign Services IncAdp Of The SNF · Organization0%299 facilities
Keetch, ChadCorporate Officer · Individual0%301 facilities
Onshift IncOperational/Managerial Control · Organization0%20 facilities
Port, BarryIndividual Is An Owner, Partner Or Trustee Of Any Adp Of The SNF · Individual0%203 facilities
Salazar-Catron, TeresaOperational/Managerial Control · Individual0%5 facilities
Salazar-Catron, TeresaAdp Of The SNF · Individual0%5 facilities
Sato, AmiCorporate Officer · Individual0%151 facilities
Thatcher, BrentCorporate Officer · Individual0%17 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke2D
  1. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    January 10, 2024 · K321 · Corrected February 13, 2024

  2. D

    Provide properly protected cooking facilities.

    January 10, 2024 · K324 · Corrected February 1, 2024

Miscellaneous2D
  1. D

    Provide a written emergency evacuation plan.

    January 10, 2024 · K711 · Corrected February 1, 2024

  2. D

    Provide a written emergency evacuation plan.

    January 16, 2019 · K711 · Corrected January 15, 2019

Egress1F
  1. F

    Install proper backup exit lighting.

    February 12, 2020 · K281 · Corrected March 13, 2020

·

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