Maryville, TN

Ocoee Transitional Care Center LLC

3-star overall rating with 2-star inspections with 13 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

2320 East Lamar Alexander Pkwy, Maryville, TN

(865) 273-8300

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

2 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

76

Certified beds

Average residents

48

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1997-10-03

CMS approved date

Coverage

Medicare

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.46

Registered nurse staffing

LPN hours / resident day

2.08

Licensed practical nurse staffing

Aide hours / resident day

2.27

Nurse aide staffing

Weekend hours

5.02

Weekend nurse staffing

RN turnover

27%

Annual RN turnover

Total nurse turnover

46%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
89.9%
10.1 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents experiencing one or more falls with major injury 11.1%
3.6%
7.5 pts worse
3.3%
7.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 12.0%
11.8%
0.2 pts worse
11.4%
0.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 5.7%
0.9%
4.8 pts worse
1.0%
4.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
1.9%
1.9 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.5%
20.2%
7.3 pts worse
19.8%
7.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 16.2%
5.4%
10.8 pts worse
5.1%
11.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
79.6%
18.7 pts better
81.7%
16.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 12.6%
11.2%
1.4 pts worse
12.0%
0.6 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
1.6%
0.1 pts better
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.8%
79.8%
19 pts better
79.7%
19.1 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.8%
22.2%
4.6 pts worse
23.9%
2.9 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2023-08-17 · Fire 2023-08-17

13 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2020-01-15 · Fire 2020-01-15

2 health deficiencies

Top issue: Quality of Life and Care (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2018-12-12 · Fire 2018-12-12

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2023-08-17

E1 · Emergency Preparedness Deficiencies

Fire Safety

Establish an Emergency Preparedness Program (EP).

Corrected 2023-09-10

F · Potential for more than minimal harm 2023-08-17

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-09-08

D · Potential for more than minimal harm 2023-08-17

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-09-08

D · Potential for more than minimal harm 2023-08-17

K902 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the installation and maintenance of medical gas and medical vacuum systems.

Corrected 2023-09-08

F · Potential for more than minimal harm 2020-01-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2020-01-22

D · Potential for more than minimal harm 2020-01-15

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2020-01-30

D · Potential for more than minimal harm 2020-01-15

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2020-01-31

F · Potential for more than minimal harm 2018-12-12

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2018-12-20

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2026-02-23

D · Potential for more than minimal harm 2026-01-22

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2026-02-23

D · Potential for more than minimal harm 2026-01-22

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2026-02-23

D · Potential for more than minimal harm 2026-01-22

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2026-02-23

F · Potential for more than minimal harm 2023-08-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-09-10

E · Potential for more than minimal harm 2023-08-17

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-17

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-17

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-17

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-17

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-17

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-17

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2023-09-10

D · Potential for more than minimal harm 2023-08-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-09-10

E · Potential for more than minimal harm 2020-01-15

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2020-01-30

D · Potential for more than minimal harm 2020-01-15

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2020-01-30

E · Potential for more than minimal harm 2018-12-12

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-12-14

D · Potential for more than minimal harm 2018-12-12

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2018-12-21

Penalties and ownership

What sits behind the stars

Ownership

Ocoee Foundation Inc

5% Or Greater Direct Ownership Interest · Organization

100% 9 facilities 2024-07-01
Bradley, Don

Operational/Managerial Control · Individual

0% 9 facilities 2024-07-01
Burton, William

Operational/Managerial Control · Individual

0% 9 facilities 2024-07-01
Davis, Clinton

Operational/Managerial Control · Individual

0% 12 facilities 2024-06-18
Holcombe, Michelle

Operational/Managerial Control · Individual

0% 12 facilities 2024-07-01
Hunt, Billy

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-06
Kupchynsky, Kathleen

Operational/Managerial Control · Individual

0% 9 facilities 2025-01-07
Ocoee Foundation Inc

Operational/Managerial Control · Organization

0% 9 facilities 2024-07-01
Phillips, Dorothy

Operational/Managerial Control · Individual

0% 9 facilities 2024-07-01
Phillips, Dorothy

Corporate Director · Individual

0% 9 facilities 2024-02-07
Pioneer Consulting LLC

Operational/Managerial Control · Organization

0% 12 facilities 2024-07-01
Salazar-Catron, Teresa

Operational/Managerial Control · Individual

0% 3 facilities 2024-07-01
Sheehan, John

Operational/Managerial Control · Individual

0% 12 facilities 2024-07-01
Sheehan, John

Corporate Director · Individual

0% 12 facilities 2024-07-01
Sheehan, Margaret

Operational/Managerial Control · Individual

0% 9 facilities 2025-01-07
Smith, Frank

Operational/Managerial Control · Individual

0% 9 facilities 2025-01-07
Smith, Frank

Corporate Director · Individual

0% 9 facilities 2024-02-07
Twin Rivers Health & Rehabilitation LLC

Operational/Managerial Control · Organization

0% 12 facilities 2024-07-01

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