Federal inspection record · CMS data as of October 1, 2026

Fond du Lac Lutheran Home

244 N Macy St, Fond du Lac, WI · (920) 921-9520

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
85
Residents per day
50
Ownership
Non-Profit
Chain
Illuminus
Medicare / Medicaid
Medicare + Medicaid
Certified since
January 1, 2000

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Wisconsin homes

Fond du Lac Lutheran Home carries 71.75 inspection points. That is fewer than 45% of Wisconsin's 321 rated homes.

5★4★3★2★1★+10 homes above 397.2505102550100200inspection points → fewer is better on the leftThis home · 71.75 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

42 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 35 4 pts
E 2 8 pts
F 2 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 1 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (2)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    March 27, 2025 · Complaint inspection · Quality of Life and Care · F689 · Corrected April 22, 2025

  2. G

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    September 24, 2024 · Complaint inspection · Quality of Life and Care · F684 · Corrected October 17, 2024

Everything else, by area of care

Quality of Life and Care12D
  1. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    July 10, 2024 · Standard · F677 · Corrected August 6, 2024

  2. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 10, 2024 · Standard · F689 · Corrected August 6, 2024

  3. D

    Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

    July 10, 2024 · Standard · F690 · Not yet marked corrected

  4. D

    Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

    July 10, 2024 · Standard · F691 · Corrected August 6, 2024

  5. D

    Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

    July 10, 2024 · Standard · F700 · Corrected August 6, 2024

  6. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    April 10, 2024 · Complaint · F684 · Corrected May 9, 2024

  7. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    April 10, 2024 · Complaint · F689 · Corrected May 9, 2024

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    November 27, 2023 · Complaint · F684 · Corrected December 27, 2023

  9. D

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    May 24, 2023 · Standard · F677 · Corrected July 7, 2023

  10. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    May 24, 2023 · Standard · F684 · Corrected July 7, 2023

  11. D

    Provide appropriate pressure ulcer care and prevent new ulcers from developing.

    May 24, 2023 · Standard · F686 · Corrected July 7, 2023

  12. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 24, 2023 · Standard · F689 · Corrected July 7, 2023

Resident Rights9D
  1. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    May 14, 2026 · Complaint · F552 · Corrected June 3, 2026

  2. D

    Allow resident to participate in the development and implementation of his or her person-centered plan of care.

    September 4, 2025 · Standard · F553 · Corrected October 25, 2025

  3. D

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    March 27, 2025 · Complaint · F584 · Corrected April 22, 2025

  4. D

    Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

    July 10, 2024 · Standard · F550 · Corrected August 6, 2024

  5. D

    Give the resident's representative the ability to exercise the resident's rights.

    July 10, 2024 · Standard · F551 · Corrected August 6, 2024

  6. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    July 10, 2024 · Standard · F554 · Corrected August 6, 2024

  7. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    November 27, 2023 · Complaint · F585 · Corrected December 27, 2023

  8. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    May 24, 2023 · Standard · F554 · Corrected July 7, 2023

  9. D

    Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

    May 24, 2023 · Standard · F585 · Corrected July 7, 2023

Freedom from Abuse, Neglect, and Exploitation6D
  1. D

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    December 19, 2024 · Complaint · F607 · Corrected January 13, 2025

  2. D

    Respond appropriately to all alleged violations.

    September 24, 2024 · Complaint · F610 · Corrected October 22, 2024

  3. D

    Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

    July 10, 2024 · Standard · F600 · Corrected August 6, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 10, 2024 · Standard · F609 · Corrected August 6, 2024

  5. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    May 24, 2023 · Standard · F609 · Corrected July 7, 2023

  6. D

    Respond appropriately to all alleged violations.

    May 24, 2023 · Standard · F610 · Corrected July 7, 2023

Infection Control4E
  1. D

    Provide and implement an infection prevention and control program.

    September 4, 2025 · Standard · F880 · Corrected October 25, 2025

  2. D

    Provide and implement an infection prevention and control program.

    July 10, 2024 · Standard · F880 · Corrected August 6, 2024

  3. E

    Provide and implement an infection prevention and control program.

    November 27, 2023 · Complaint · F880 · Corrected December 27, 2023

  4. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    May 24, 2023 · Standard · F883 · Corrected July 7, 2023

Nursing and Physician Services4F
  1. D

    Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

    March 27, 2025 · Complaint · F947 · Corrected April 22, 2025

  2. E

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    July 10, 2024 · Standard · F725 · Corrected August 6, 2024

  3. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    April 10, 2024 · Complaint · F726 · Corrected May 9, 2024

  4. F

    Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

    May 24, 2023 · Standard · F725 · Corrected July 7, 2023

Pharmacy Service2D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    July 10, 2024 · Standard · F755 · Corrected August 6, 2024

  2. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    July 10, 2024 · Standard · F761 · Corrected August 6, 2024

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 4, 2025 · Standard · F812 · Corrected October 25, 2025

Administration1C
  1. C

    Have policies and procedures ensuring the administrator's responsibilities for facility closure are completed successfully.

    March 27, 2025 · Complaint · F846 · Corrected April 22, 2025

Resident Assessment and Care Planning1D
  1. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    July 10, 2024 · Standard · F656 · Corrected August 6, 2024

Inspection history

  1. 2025-09-04

    4 health deficiencies · 10 fire-safety deficiencies

    Top issue: Resident Rights (2 deficiencies)

  2. 2024-07-10

    20 health deficiencies · 27 fire-safety deficiencies

    Top issue: Quality of Life and Care (6 deficiencies)

  3. 2023-05-24

    18 health deficiencies · 9 fire-safety deficiencies

    Top issue: Quality of Life and Care (8 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 51 min of nursing staff time a day, 58 min of it from a registered nurse.

This home

3 h 51 min

Wisconsin average

4 h 15 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 59% of nursing staff and 55% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$9,113 in federal fines on record over the past three years.

DatePenaltyAmount
2025-03-27Fine$9,113

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.3 pts better1.31.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.9 pts better1.32.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.5 pts worse95.5%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine8.1 pts worse87.5%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.6 pts better1.7%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms4.7 pts better1.3%6.0%13.5%
Percentage of long-stay residents who lose too much weight0.4 pts better4.5%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication2.9 pts better13.9%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication6.7 pts better9.2%15.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened10 pts worse27.0%17.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.1 pts better13.7%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.3 pts better1.6%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection1 pts better1.7%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.9 pts better19.7%23.6%18.3%
Percentage of long-stay residents with pressure ulcers0.3 pts better4.6%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.3 pts worse72.6%86.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit0.1 pts worse15.7%15.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication1.2 pts better0.0%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine28.7 pts worse53.5%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.2 pts worse24.7%22.5%23.4%

·

Who owns and runs it

17 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Lutheran Homes And Health Services, Inc.5% Or Greater Direct Ownership Interest · Organization100%1 facilities
Illuminus IncOperational/Managerial Control · Organization0%11 facilities
Illuminus IncAdp Of The SNF · Organization0%11 facilities
Kaymen, StanleyOperational/Managerial Control · Individual0%2 facilities
Kaymen, StanleyAdp Of The SNF · Individual0%2 facilities
Lutheran Homes And Health Services, Inc.Operational/Managerial Control · Organization0%1 facilities
Marks, JulieCorporate Director · Individual0%11 facilities
Marks, JulieCorporate Officer · Individual0%11 facilities
Marks, JulieOperational/Managerial Control · Individual0%11 facilities
Marks, JulieAdp Of The SNF · Individual0%11 facilities
Mauthe, MatthewCorporate Officer · Individual0%11 facilities
Mauthe, MatthewOperational/Managerial Control · Individual0%11 facilities
Mauthe, MatthewAdp Of The SNF · Individual0%11 facilities
Schleif, TerryCorporate Director · Individual0%1 facilities
Suhs, KimCorporate Director · Individual0%1 facilities
Weber, LisaOperational/Managerial Control · Individual0%8 facilities
Weber, LisaAdp Of The SNF · Individual0%8 facilities

·

Fire safety

46 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke16F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    September 4, 2025 · K345 · Corrected October 17, 2025

  2. D

    Inspect, test, and maintain automatic sprinkler systems.

    September 4, 2025 · K353 · Corrected November 21, 2025

  3. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    September 4, 2025 · K355 · Corrected September 30, 2025

  4. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    September 4, 2025 · K372 · Corrected September 22, 2025

  5. F

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    July 10, 2024 · K346 · Corrected August 5, 2024

  6. F

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    July 10, 2024 · K354 · Corrected August 5, 2024

  7. F

    Properly select, install, inspect, or maintain portable fire extinguishes.

    July 10, 2024 · K355 · Corrected August 5, 2024

  8. E

    Have an enclosure around a vertical opening shaft.

    July 10, 2024 · K311 · Corrected September 20, 2024

  9. E

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    July 10, 2024 · K321 · Corrected August 5, 2024

  10. E

    Provide properly protected cooking facilities.

    July 10, 2024 · K324 · Corrected September 3, 2024

  11. E

    Inspect, test, and maintain automatic sprinkler systems.

    July 10, 2024 · K353 · Corrected September 15, 2024

  12. E

    Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

    July 10, 2024 · K362 · Corrected September 20, 2024

  13. E

    Install corridor and hallway doors that block smoke.

    July 10, 2024 · K363 · Corrected December 24, 2024

  14. E

    Inspect, test, and maintain automatic sprinkler systems.

    May 24, 2023 · K353 · Corrected July 7, 2023

  15. E

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    May 24, 2023 · K372 · Corrected July 7, 2023

  16. C

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 24, 2023 · K345 · Corrected July 7, 2023

Emergency Preparedness8F
  1. F

    Establish emergency prep training and testing.

    September 4, 2025 · E36 · Corrected September 24, 2025

  2. F

    Conduct risk assessment and an All-Hazards approach.

    September 4, 2025 · E6 · Corrected September 23, 2025

  3. F

    Develop Emergency Preparedness policies and procedures.

    July 10, 2024 · E13 · Corrected September 11, 2024

  4. F

    Develop a communication plan.

    July 10, 2024 · E29 · Corrected August 5, 2024

  5. F

    Provide family notifications of emergency plan.

    July 10, 2024 · E35 · Corrected August 5, 2024

  6. F

    Implement emergency and standby power systems.

    July 10, 2024 · E41 · Corrected August 5, 2024

  7. F

    Address patient/client population and determine types of services needed.

    July 10, 2024 · E7 · Corrected August 5, 2024

  8. F

    Develop and maintain an Emergency Preparedness Program (EP).

    May 24, 2023 · E4 · Corrected July 7, 2023

Miscellaneous7F
  1. D

    Have simulated fire drills held at unexpected times.

    September 4, 2025 · K712 · Corrected September 23, 2025

  2. F

    Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

    July 10, 2024 · K741 · Corrected August 5, 2024

  3. F

    To conduct inspection, testing and maintenance of fire doors by qualified individuals.

    July 10, 2024 · K761 · Corrected August 26, 2024

  4. F

    Have restrictions on the use of portable space heaters.

    July 10, 2024 · K781 · Corrected August 5, 2024

  5. E

    Have restrictions on the use of flammable curtains.

    July 10, 2024 · K751 · Corrected August 5, 2024

  6. E

    Have restrictions on the use of highly flammable decorations.

    July 10, 2024 · K753 · Corrected August 5, 2024

  7. F

    Have simulated fire drills held at unexpected times.

    May 24, 2023 · K712 · Corrected July 7, 2023

Egress5E
  1. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    September 4, 2025 · K223 · Corrected September 18, 2025

  2. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    July 10, 2024 · K222 · Corrected August 5, 2024

  3. E

    Have stairways and smokeproof enclosures used as exits that meet safety requirements.

    July 10, 2024 · K225 · Corrected August 5, 2024

  4. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    May 24, 2023 · K211 · Corrected July 7, 2023

  5. D

    Meet other general requirements that are deficient.

    May 24, 2023 · K300 · Corrected July 7, 2023

Gas, Vacuum, and Electrical Systems5F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    July 10, 2024 · K914 · Corrected August 5, 2024

  2. F

    Have a battery powered remote alarm panel in a location accessible by operating personnel.

    July 10, 2024 · K916 · Corrected August 30, 2024

  3. E

    Ensure that sources of ignition are removed from patients receiving respiratory therapy.

    July 10, 2024 · K925 · Corrected August 5, 2024

  4. D

    Have power receptacles that are properly grounded.

    July 10, 2024 · K912 · Corrected August 5, 2024

  5. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 24, 2023 · K918 · Corrected July 7, 2023

Services4E
  1. D

    Meet other general requirements that are deficient.

    September 4, 2025 · K500 · Corrected September 23, 2025

  2. D

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    September 4, 2025 · K521 · Corrected September 22, 2025

  3. E

    Have properly installed electrical wiring and gas equipment.

    July 10, 2024 · K511 · Corrected August 5, 2024

  4. E

    Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

    May 24, 2023 · K521 · Corrected July 7, 2023

Construction1E
  1. E

    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    July 10, 2024 · K132 · Corrected August 5, 2024

·

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