Federal inspection record · CMS data as of October 1, 2026

St Francis Home

33 Everett St, Fond du Lac, WI · (920) 923-7980

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
90
Residents per day
76
Ownership
Non-Profit
Chain
Ssm Health
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 1, 1996

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Wisconsin.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Wisconsin homes

St Francis Home carries 49 inspection points. That is fewer than 57% of Wisconsin's 321 rated homes.

5★4★3★2★1★+10 homes above 397.2505102550100200inspection points → fewer is better on the leftThis home · 49 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Wisconsin: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–11 pts
  • 4★ 11–37 pts
  • 3★ 37–76 pts
  • 2★ 76–130.75 pts
  • 1★ over 130.75 pts

Bars show every rated home in Wisconsin by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

26 health citations on record since 2023. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 19 4 pts
E 4 8 pts
F 3 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

No citation on record at the harm or immediate-jeopardy level.

Everything else, by area of care

Quality of Life and Care6E
  1. D

    Provide enough food/fluids to maintain a resident's health.

    April 1, 2026 · Standard · F692 · Corrected April 10, 2026

  2. D

    Provide safe, appropriate dialysis care/services for a resident who requires such services.

    April 1, 2026 · Standard · F698 · Corrected April 10, 2026

  3. D

    Provide enough food/fluids to maintain a resident's health.

    December 18, 2024 · Standard · F692 · Corrected January 31, 2025

  4. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    July 29, 2024 · Complaint · F689 · Corrected August 29, 2024

  5. E

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    January 11, 2024 · Complaint · F689 · Corrected February 11, 2024

  6. D

    Provide safe and appropriate respiratory care for a resident when needed.

    September 13, 2023 · Standard · F695 · Corrected October 13, 2023

Freedom from Abuse, Neglect, and Exploitation5E
  1. E

    Develop and implement policies and procedures to prevent abuse, neglect, and theft.

    April 1, 2026 · Standard · F607 · Corrected April 24, 2026

  2. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    April 21, 2025 · Complaint · F609 · Corrected May 16, 2025

  3. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    July 29, 2024 · Complaint · F609 · Corrected August 29, 2024

  4. D

    Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

    November 9, 2023 · Complaint · F609 · Corrected December 9, 2023

  5. D

    Respond appropriately to all alleged violations.

    November 9, 2023 · Complaint · F610 · Corrected December 9, 2023

Resident Rights5E
  1. E

    Reasonably accommodate the needs and preferences of each resident.

    December 18, 2024 · Standard · F558 · Corrected January 31, 2025

  2. E

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    December 18, 2024 · Standard · F623 · Corrected January 31, 2025

  3. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    December 18, 2024 · Standard · F580 · Corrected January 31, 2025

  4. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    December 18, 2024 · Standard · F625 · Corrected January 31, 2025

  5. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    September 13, 2023 · Standard · F552 · Corrected October 13, 2023

Infection Control4F
  1. D

    Provide and implement an infection prevention and control program.

    April 1, 2026 · Standard · F880 · Corrected April 10, 2026

  2. F

    Provide and implement an infection prevention and control program.

    December 18, 2024 · Standard · F880 · Corrected January 31, 2025

  3. F

    Provide and implement an infection prevention and control program.

    September 13, 2023 · Standard · F880 · Corrected October 13, 2023

  4. D

    Develop and implement policies and procedures for flu and pneumonia vaccinations.

    September 13, 2023 · Standard · F883 · Corrected October 13, 2023

Pharmacy Service4D
  1. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    December 18, 2024 · Standard · F755 · Corrected January 31, 2025

  2. D

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    December 18, 2024 · Standard · F757 · Corrected January 31, 2025

  3. D

    Ensure medication error rates are not 5 percent or greater.

    December 18, 2024 · Standard · F759 · Corrected January 31, 2025

  4. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    September 13, 2023 · Standard · F758 · Corrected October 13, 2023

Nutrition and Dietary1F
  1. F

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    April 1, 2026 · Standard · F812 · Corrected April 10, 2026

Resident Assessment and Care Planning1D
  1. D

    Ensure each resident receives an accurate assessment.

    December 18, 2024 · Standard · F641 · Corrected January 18, 2025

Inspection history

  1. 2026-04-01

    5 health deficiencies · 7 fire-safety deficiencies

    Top issue: Quality of Life and Care (2 deficiencies)

  2. 2024-12-18

    11 health deficiencies · 7 fire-safety deficiencies

    Top issue: Resident Rights (4 deficiencies)

  3. 2023-09-13

    10 health deficiencies · 7 fire-safety deficiencies

    Top issue: Freedom from Abuse and Neglect and Exploitation (3 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 33 min of nursing staff time a day, 54 min of it from a registered nurse.

This home

3 h 33 min

Wisconsin average

4 h 15 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 61% of nursing staff and 61% of registered nurses left in the past year, along with 2 administrators.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.7 pts worse2.31.61.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.1 pts better1.12.21.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine2.5 pts better98.5%96.0%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1.2 pts worse94.4%95.6%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury1.4 pts better1.9%3.3%3.2%
Percentage of long-stay residents who have depressive symptoms3.2 pts better2.8%6.0%13.5%
Percentage of long-stay residents who lose too much weight2.1 pts better2.8%4.9%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.6 pts worse23.4%16.8%19.5%
Percentage of long-stay residents who received an antipsychotic medication3.8 pts better12.1%15.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.7 pts worse23.7%17.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased0.4 pts better15.4%15.8%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder1.1 pts worse3.0%1.9%0.7%
Percentage of long-stay residents with a urinary tract infection1.4 pts worse4.1%2.7%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence3.4 pts worse27.0%23.6%18.3%
Percentage of long-stay residents with pressure ulcers1.8 pts better3.1%4.9%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine12.5 pts better99.4%86.9%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit10.7 pts better4.9%15.6%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.7 pts better0.5%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine4.4 pts better86.6%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admissionAbout the same22.5%22.5%23.4%

·

Who owns and runs it

57 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Agnesian Healthcare IncOperational/Managerial Control · Organization0%1 facilities
Anderson, SueManaging Control - Governing Body · Individual0%1 facilities
Anderson, SueOperational/Managerial Control · Individual0%1 facilities
Bass, PaigeManaging Control - Governing Body · Individual0%1 facilities
Beardmore, DanielManaging Control - Governing Body · Individual0%1 facilities
Bell, JudithManaging Control - Governing Body · Individual0%1 facilities
Brown, MaryManaging Control - Governing Body · Individual0%5 facilities
Burnett, JaniceManaging Control - Governing Body · Individual0%1 facilities
Corcoran, RickManaging Control - Governing Body · Individual0%1 facilities
Devlin, MarieManaging Control - Governing Body · Individual0%1 facilities
Dolan, PeterManaging Control - Governing Body · Individual0%1 facilities
Emmer, RheaManaging Control - Governing Body · Individual0%1 facilities
Gloede, DeniseManaging Control - Governing Body · Individual0%1 facilities
Gloede, DeniseCorporate Officer · Individual0%1 facilities
Gloede, DeniseOperational/Managerial Control · Individual0%1 facilities
Hardt, JohnManaging Control - Governing Body · Individual0%1 facilities
Hartenbach, DavidManaging Control - Governing Body · Individual0%1 facilities
Her, PengManaging Control - Governing Body · Individual0%1 facilities
Holzman, MarkManaging Control - Governing Body · Individual0%1 facilities
Imholz, DonaldManaging Control - Governing Body · Individual0%1 facilities
Kaiser, LauraManaging Control - Governing Body · Individual0%2 facilities
Karsten, JoanManaging Control - Governing Body · Individual0%1 facilities
Kindle, CarolynManaging Control - Governing Body · Individual0%1 facilities
Krueger, KariCorporate Officer · Individual0%1 facilities
Krueger, KariOperational/Managerial Control · Individual0%1 facilities
Leitzen Fye, PattiManaging Control - Governing Body · Individual0%1 facilities
Mabry, JenniferOperational/Managerial Control · Individual0%1 facilities
Mabry, JenniferAdp Of The SNF · Individual0%1 facilities
Maskel, JenniferManaging Control - Governing Body · Individual0%1 facilities
Matzke, WayneManaging Control - Governing Body · Individual0%1 facilities
Nairn, ThomasManaging Control - Governing Body · Individual0%1 facilities
Otte, OliviaManaging Control - Governing Body · Individual0%1 facilities
Pandl, MaryManaging Control - Governing Body · Individual0%1 facilities
Pogodzinski, MatthewManaging Control - Governing Body · Individual0%1 facilities
Radina, VictorManaging Control - Governing Body · Individual0%1 facilities
Radina, VictorCorporate Officer · Individual0%1 facilities
Radina, VictorOperational/Managerial Control · Individual0%1 facilities
Ross, SamuelManaging Control - Governing Body · Individual0%1 facilities
Smith, KevinManaging Control - Governing Body · Individual0%2 facilities
Smith, KevinCorporate Director · Individual0%2 facilities
Smith, KevinCorporate Officer · Individual0%2 facilities
Sparkman, WesleyManaging Control - Governing Body · Individual0%1 facilities
Ssm Health Care CorporationOperational/Managerial Control · Organization0%2 facilities
Ssm Health Care CorporationAdp Of The SNF · Organization0%2 facilities
Ssm Health Care Of Wisconsin IncOperational/Managerial Control · Organization0%1 facilities
Ssm Health Care Of Wisconsin IncAdp Of The SNF · Organization0%1 facilities
Valdez, JosephManaging Control - Governing Body · Individual0%1 facilities
Valdivia, TomasManaging Control - Governing Body · Individual0%1 facilities
Walkup, JamesManaging Control - Governing Body · Individual0%1 facilities
Walkup, JamesCorporate Director · Individual0%1 facilities
Walkup, JamesCorporate Officer · Individual0%1 facilities
Weber, LisaOperational/Managerial Control · Individual0%8 facilities
Weber, LisaAdp Of The SNF · Individual0%8 facilities
Whalen, JamesManaging Control - Governing Body · Individual0%1 facilities
Wilson, AmyManaging Control - Governing Body · Individual0%2 facilities
Wilson, AmyCorporate Officer · Individual0%2 facilities
Wilson, AmyOperational/Managerial Control · Individual0%2 facilities

·

Fire safety

21 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress6E
  1. E

    Have exits that are accessible at all times.

    April 1, 2026 · K271 · Corrected May 1, 2026

  2. E

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    December 18, 2024 · K211 · Corrected January 31, 2025

  3. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    December 18, 2024 · K222 · Corrected January 31, 2025

  4. E

    Install proper backup exit lighting.

    December 18, 2024 · K281 · Corrected February 3, 2025

  5. E

    Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

    September 13, 2023 · K222 · Corrected October 20, 2023

  6. D

    Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

    September 13, 2023 · K223 · Corrected September 15, 2023

Gas, Vacuum, and Electrical Systems5F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    April 1, 2026 · K914 · Corrected April 30, 2026

  2. D

    Have proper medical gas storage and administration areas.

    April 1, 2026 · K923 · Corrected April 20, 2026

  3. F

    Have generator or other power source capable of supplying service within 10 seconds.

    December 18, 2024 · K918 · Corrected January 31, 2025

  4. E

    Have power receptacles that are properly grounded.

    December 18, 2024 · K912 · Corrected January 18, 2025

  5. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    September 13, 2023 · K914 · Corrected November 8, 2023

Smoke4E
  1. D

    Inspect, test, and maintain automatic sprinkler systems.

    April 1, 2026 · K353 · Corrected April 20, 2026

  2. E

    Have an enclosure around a vertical opening shaft.

    December 18, 2024 · K311 · Corrected January 18, 2025

  3. E

    Ensure that waiting areas, nurse’s stations, gift shops, and cooking facilities, open to the corridor are properly protected.

    December 18, 2024 · K361 · Corrected January 18, 2025

  4. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    September 13, 2023 · K321 · Corrected September 15, 2023

Construction2E
  1. E

    Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

    April 1, 2026 · K132 · Corrected April 20, 2026

  2. E

    Meet requirements for sections of health care facilities separated by fire resistive construction.

    September 13, 2023 · K131 · Corrected February 27, 2024

Miscellaneous2E
  1. E

    Have restrictions on the use of highly flammable decorations.

    April 1, 2026 · K753 · Corrected April 20, 2026

  2. C

    Have simulated fire drills held at unexpected times.

    April 1, 2026 · K712 · Corrected April 20, 2026

Emergency Preparedness1F
  1. F

    Conduct risk assessment and an All-Hazards approach.

    September 13, 2023 · E6 · Corrected September 28, 2023

Services1D
  1. D

    Install properly constructed and protected linen or trash chutes.

    September 13, 2023 · K541 · Corrected September 15, 2023

·

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  3. Avina of Fond du Lac

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    4 h 7 min
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    $7,446