Ellicott City, MD

Encore At Turf Valley

4-star overall rating with 4-star inspections with 10 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

11150 Resort Road, Ellicott City, MD

(410) 461-7070

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

91

Certified beds

Average residents

84

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Lorien Health Services

Operator or chain grouping

Approved since

2010-06-02

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

8 facilities

Chain averages 3 overall / 3 health / 4 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.91

Registered nurse staffing · state 0.81 · national 0.68

LPN hours / resident day

1.14

Licensed practical nurse staffing · state 0.91 · national 0.87

Aide hours / resident day

2.12

Nurse aide staffing · state 2.15 · national 2.35

Total nurse hours

4.17

All reported nurse hours · state 3.87 · national 3.89

Licensed hours

2.05

RN + LPN hours · state 1.72 · national 1.54

Weekend hours

3.57

Weekend nurse staffing · state 3.46 · national 3.43

Weekend RN hours

0.68

Weekend registered nurse coverage · state 0.61 · national 0.47

Physical therapist

0.10

Reported PT staffing · state 0.09 · national 0.07

Adjusted RN hours

0.87

CMS adjusted RN staffing hours

Adjusted total hours

3.99

CMS adjusted total nurse staffing hours

Case-mix index

1.43

Higher values indicate more complex resident acuity

RN turnover

41%

Annual RN turnover · state 40% · national 45%

Total nurse turnover

58%

Annual nurse turnover · state 41% · national 46%

SNF VBP

Value-based purchasing

Program rank

9,364

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

23.88

Composite VBP score used to determine payment impact.

Payment multiplier

0.9833

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

4.80

Baseline 28.46% · Performance 22.39% · Measure score 4.80 · Achievement 0 · Improvement 4.80

Healthcare-associated infections

1.69

Baseline 7.91% · Performance 7.33% · Measure score 1.69 · Achievement 1.69 · Improvement 1.51

Total nurse turnover

1.5

Baseline 57.69% · Performance 57.55% · Measure score 1.5 · Achievement 1.5 · Improvement 0

Adjusted total nurse staffing

1.55

Baseline 3.50 hours · Performance 3.52 hours · Measure score 1.55 · Achievement 1.55 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.32%
10.72%
0.6 pts worse
No Different than the National Rate · Eligible stays 525 · Observed rate 10.1% · Lower 95% interval 9.18%
Discharge to community 67.76%
50.57%
17.2 pts better
Better than the National Rate · Eligible stays 542 · Observed rate 64.58% · Lower 95% interval 64.26%
Medicare spending per beneficiary 0.89
1.02
0.1 pts better
Drug regimen review with follow-up 86.33%
95.27%
8.9 pts worse
Numerator 240 · Denominator 278
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 278
Discharge self-care score 48.58%
53.69%
5.1 pts worse
Numerator 103 · Denominator 212
Discharge mobility score 56.13%
50.94%
5.2 pts better
Numerator 119 · Denominator 212
Pressure ulcers or injuries, new or worsened 2.88%
2.29%
0.6 pts worse
Numerator 8 · Denominator 278 · Adjusted rate 1.79%
Healthcare-associated infections requiring hospitalization 7.33%
7.12%
0.2 pts worse
No Different than the National Rate · Eligible stays 325 · Observed rate 6.46% · Lower 95% interval 5.1%
Staff COVID-19 vaccination coverage 4.97%
8.2%
3.2 pts worse
Numerator 9 · Denominator 181
Staff flu vaccination coverage 91.26%
42%
49.3 pts better
Numerator 167 · Denominator 183
Discharge function score 49.53%
56.45%
6.9 pts worse
Numerator 105 · Denominator 212
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 61 · Denominator 61
Transfer of health information to patient 99.45%
96.28%
3.2 pts better
Numerator 180 · Denominator 181
Resident COVID-19 vaccinations up to date 50%
25.2%
24.8 pts better
Numerator 62 · Denominator 124

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
1.3
0.4 pts worse
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.7 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.5
1.2
0.3 pts worse
1.8
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.5 · Expected 1.6 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
91.9%
8.1 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
96.6%
3.4 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.5%
2.3%
0.8 pts better
3.3%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 0.0% · Q3 0.0% · Q4 3.3% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.1%
21.4%
19.3 pts better
11.4%
9.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 3.3% · Q4 5.3% · 4Q avg 2.1%
Percentage of long-stay residents who lose too much weight 7.5%
5.7%
1.8 pts worse
5.4%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.7% · Q2 5.7% · Q3 5.6% · Q4 13.2% · 4Q avg 7.5%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.6%
16.1%
1.5 pts better
19.6%
5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 11.5% · Q2 19.4% · Q3 13.3% · Q4 14.0% · 4Q avg 14.6%
Percentage of long-stay residents who received an antipsychotic medication 15.8%
15.3%
0.5 pts worse
16.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 19.0% · Q2 14.5% · Q3 14.5% · Q4 14.8% · 4Q avg 15.8% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 35.9%
26.6%
9.3 pts worse
16.3%
19.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 35.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 21.7%
22.9%
1.2 pts better
14.9%
6.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 23.5% · Q2 30.2% · Q3 18.0% · Q4 14.3% · 4Q avg 21.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
0.7%
0.2 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.0% · Q2 0.0% · Q3 0.0% · Q4 1.2% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 5.8%
1.5%
4.3 pts worse
1.7%
4.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 4.5% · Q3 3.1% · Q4 8.5% · 4Q avg 5.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 17.8%
25.4%
7.6 pts better
19.8%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 33.3% · Q2 20.1% · Q3 10.2% · Q4 7.6% · 4Q avg 17.8%
Percentage of long-stay residents with pressure ulcers 7.2%
6.3%
0.9 pts worse
5.1%
2.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 8.8% · Q2 7.3% · Q3 7.5% · Q4 4.8% · 4Q avg 7.2% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.0%
78.4%
20.6 pts better
81.7%
17.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.3% · Q2 98.0% · Q3 99.4% · Q4 99.4% · 4Q avg 99.0%
Percentage of short-stay residents who had an outpatient emergency department visit 10.7%
9.9%
0.8 pts worse
12.0%
1.3 pts better
Short Stay · 20240701-20250630 · Adjusted 10.7% · Observed 9.4% · Expected 9.8% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 1.5%
1.3%
0.2 pts worse
1.6%
0.1 pts better
Short Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 0.9% · Q3 1.7% · Q4 1.5% · 4Q avg 1.5% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.6%
80.6%
18 pts better
79.7%
18.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 98.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.9%
21.2%
5.7 pts worse
23.9%
3 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.9% · Observed 22.6% · Expected 20.0% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-05-14 · Fire 2025-05-14

10 health deficiencies

Top issue: Resident Rights (4 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 2 Health 2021-11-24 · Fire 2021-11-24

21 health deficiencies

Top issue: Resident Assessment and Care Planning (5 deficiencies)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 3 Health 2018-10-04 · Fire 2018-10-04

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

2 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-05-14

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-07-01

E · Potential for more than minimal harm 2025-05-14

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2025-07-01

E · Potential for more than minimal harm 2025-05-14

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-07-01

E · Potential for more than minimal harm 2025-05-14

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2025-07-01

D · Potential for more than minimal harm 2025-05-14

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2025-07-01

D · Potential for more than minimal harm 2025-05-14

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2025-07-01

D · Potential for more than minimal harm 2025-05-14

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-07-01

D · Potential for more than minimal harm 2021-11-24

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-05-02

D · Potential for more than minimal harm 2018-10-04

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2018-10-12

D · Potential for more than minimal harm 2018-10-04

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2018-10-12

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-05-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-06-04

D · Potential for more than minimal harm 2025-05-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-06-04

F · Potential for more than minimal harm 2021-11-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-05-02

E · Potential for more than minimal harm 2021-11-24

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-05-02

E · Potential for more than minimal harm 2021-11-24

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2022-05-02

E · Potential for more than minimal harm 2021-11-24

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-05-02

E · Potential for more than minimal harm 2021-11-24

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-05-02

E · Potential for more than minimal harm 2021-11-24

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2022-05-02

E · Potential for more than minimal harm 2021-11-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-05-02

D · Potential for more than minimal harm 2021-11-24

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-05-02

C · Minimal harm 2021-11-24

F732 · Nursing and Physician Services Deficiencies

Health

Post nurse staffing information every day.

Corrected 2022-05-02

E · Potential for more than minimal harm 2018-10-04

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2018-11-20

B · Minimal harm 2018-10-04

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2018-11-20

Penalties and ownership

What sits behind the stars

Ownership

Collison, Michele

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-18
Juras, Rosemary

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-18
Licata, Linda

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-18
Mangione, Joanne

5% Or Greater Direct Ownership Interest · Individual

10% 7 facilities 2004-10-18
Mangione, John

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-18
Mangione, Louis

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-18
Mangione, Nicholas

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-18
Mangione, Peter

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-01
Mangione, Samuel

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-18
O'keefe, Frances

5% Or Greater Direct Ownership Interest · Individual

10% 8 facilities 2004-10-18
Grimmel, Louis

Corporate Director · Individual

0% 8 facilities 2004-10-18
Grimmel, Louis

Corporate Officer · Individual

0% 8 facilities 2004-10-18
Hummer, Jim

W-2 Managing Employee · Individual

0% 1 facilities 2021-01-01
Licata, Linda

Corporate Officer · Individual

0% 8 facilities 2004-10-18
Mangione, John

Corporate Director · Individual

0% 8 facilities 2004-10-18
Mangione, John

Corporate Officer · Individual

0% 8 facilities 2004-10-18
Mangione, Louis

Corporate Director · Individual

0% 8 facilities 2004-10-18
Mangione, Louis

Corporate Officer · Individual

0% 8 facilities 2004-10-18

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