Palos Heights, IL

Elevate Care Palos Heights

1-star overall rating with 2-star inspections with abuse icon flag with $32,975 in total fines with 8 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

12550 South Ridgeland Avenue, Palos Heights, IL

(708) 597-9300

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

111

Certified beds

Average residents

93

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Elevate Care

Operator or chain grouping

Approved since

1993-08-26

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.46

Registered nurse staffing

LPN hours / resident day

1.18

Licensed practical nurse staffing

Aide hours / resident day

1.91

Nurse aide staffing

Weekend hours

3.05

Weekend nurse staffing

RN turnover

36%

Annual RN turnover

Total nurse turnover

54%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.8
2.0
0.2 pts better
1.9
0.1 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 2.6
2.3
0.3 pts worse
1.8
0.8 pts worse
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
89.6%
10.4 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 77.0%
91.6%
14.6 pts worse
95.5%
18.5 pts worse
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.0%
3.3%
0.3 pts better
3.3%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 75.4%
50.3%
25.1 pts worse
11.4%
64 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 4.6%
6.5%
1.9 pts better
5.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 10.2%
18.5%
8.3 pts better
19.6%
9.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 7.3%
22.8%
15.5 pts better
16.7%
9.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 16.0%
17.2%
1.2 pts better
16.3%
0.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 12.0%
15.0%
3 pts better
14.9%
2.9 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.1%
1.1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.5%
1.7%
0.2 pts better
1.7%
0.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 27.6%
21.3%
6.3 pts worse
19.8%
7.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 6.1%
5.2%
0.9 pts worse
5.1%
1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.8%
68.8%
26 pts better
81.7%
13.1 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 11.2%
14.0%
2.8 pts better
12.0%
0.8 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
2.3%
1.6 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 82.9%
63.0%
19.9 pts better
79.7%
3.2 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 30.9%
26.2%
4.7 pts worse
23.9%
7 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-24 · Fire 2025-01-24

8 health deficiencies

Top issue: Resident Rights (3 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2023-12-14 · Fire 2023-12-14

7 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

13 fire-safety deficiencies

Top issue: Egress (4 deficiencies)

Cycle 3 Health 2023-03-09 · Fire 2023-03-09

5 health deficiencies

Top issue: Infection Control (2 deficiencies)

10 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-01-24

K133 · Construction Deficiencies

Fire Safety

Install a two-hour-resistant firewall separation.

Corrected 2025-02-07

F · Potential for more than minimal harm 2025-01-24

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-02-07

F · Potential for more than minimal harm 2025-01-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-02-07

F · Potential for more than minimal harm 2025-01-24

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-02-07

E · Potential for more than minimal harm 2025-01-24

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2025-02-07

E · Potential for more than minimal harm 2025-01-24

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-02-07

E · Potential for more than minimal harm 2025-01-24

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-02-07

F · Potential for more than minimal harm 2023-12-14

E22 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for sheltering.

Corrected 2024-01-11

F · Potential for more than minimal harm 2023-12-14

K133 · Construction Deficiencies

Fire Safety

Install a two-hour-resistant firewall separation.

Corrected 2024-01-11

F · Potential for more than minimal harm 2023-12-14

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-01-11

F · Potential for more than minimal harm 2023-12-14

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-02-21

F · Potential for more than minimal harm 2023-12-14

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-01-11

F · Potential for more than minimal harm 2023-12-14

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-01-11

F · Potential for more than minimal harm 2023-12-14

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-01-11

F · Potential for more than minimal harm 2023-12-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-01-11

E · Potential for more than minimal harm 2023-12-14

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2024-01-11

E · Potential for more than minimal harm 2023-12-14

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2024-01-11

E · Potential for more than minimal harm 2023-12-14

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-01-11

E · Potential for more than minimal harm 2023-12-14

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-01-11

E · Potential for more than minimal harm 2023-12-14

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-01-11

F · Potential for more than minimal harm 2023-03-09

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2023-03-17

F · Potential for more than minimal harm 2023-03-09

E22 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for sheltering.

Corrected 2023-03-17

F · Potential for more than minimal harm 2023-03-09

K133 · Construction Deficiencies

Fire Safety

Install a two-hour-resistant firewall separation.

Corrected 2023-03-17

F · Potential for more than minimal harm 2023-03-09

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2023-03-18

F · Potential for more than minimal harm 2023-03-09

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-28

F · Potential for more than minimal harm 2023-03-09

K930 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper storage of liquid oxygen.

Corrected 2023-03-17

E · Potential for more than minimal harm 2023-03-09

K271 · Egress Deficiencies

Fire Safety

Have exits that are accessible at all times.

Corrected 2023-03-18

E · Potential for more than minimal harm 2023-03-09

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-03-18

E · Potential for more than minimal harm 2023-03-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-03-17

E · Potential for more than minimal harm 2023-03-09

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2023-03-18

Inspection history

Recent health citations

G · Actual harm 2025-09-23

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-10-03

D · Potential for more than minimal harm 2025-09-23

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-10-03

F · Potential for more than minimal harm 2025-07-15

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-07-26

D · Potential for more than minimal harm 2025-07-15

F568 · Resident Rights Deficiencies

Health

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2025-07-23

D · Potential for more than minimal harm 2025-07-15

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-07-25

D · Potential for more than minimal harm 2025-07-15

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-25

D · Potential for more than minimal harm 2025-01-24

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-01-27

D · Potential for more than minimal harm 2025-01-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-01-27

D · Potential for more than minimal harm 2024-10-25

F770 · Administration Deficiencies

Health

Provide timely, quality laboratory services/tests to meet the needs of residents.

Corrected 2024-10-29

G · Actual harm 2024-09-22

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-09-22

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-09-22

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-10-11

D · Potential for more than minimal harm 2024-09-22

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-10-11

E · Potential for more than minimal harm 2024-08-20

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-08-29

G · Actual harm 2024-06-10

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-06-14

G · Actual harm 2023-03-09

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-03-10

F · Potential for more than minimal harm 2023-03-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-03-10

F · Potential for more than minimal harm 2023-03-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-03-10

F · Potential for more than minimal harm 2023-03-09

F885 · Infection Control Deficiencies

Health

Report COVID19 data to residents and families.

Corrected 2023-03-10

D · Potential for more than minimal harm 2023-03-09

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-03-10

Penalties and ownership

What sits behind the stars

$32,975 2024-09-22

Fine

Fine · fine $32,975

Fine

$0 2024-09-22

Payment Denial

Payment Denial · denial start 2024-10-20 · 9 days

9 day denial

Ownership

Meir Meystel Revocable

5% Or Greater Direct Ownership Interest · Organization

34% 9 facilities 2025-05-01
Atied Associates LLC

5% Or Greater Direct Ownership Interest · Organization

25% 44 facilities 2023-02-01
David A Berkowitz Delta Trust

5% Or Greater Direct Ownership Interest · Organization

17% 29 facilities 2025-05-01
Yosef Meystel Delta Trust

5% Or Greater Direct Ownership Interest · Organization

17% 31 facilities 2025-05-01
Meystel, Moshe

5% Or Greater Direct Ownership Interest · Individual

5% 5 facilities 2025-05-01
Andrews, Amanda

Operational/Managerial Control · Individual

0% 6 facilities 2025-05-01
Andrews, Amanda

Corporate Officer · Individual

0% 6 facilities 2025-05-01
Hard, Roy

Operational/Managerial Control · Individual

0% 1 facilities 2023-01-01
Jain, Dinesh

Operational/Managerial Control · Individual

0% 1 facilities 2023-01-01
Meystel, Moshe

Operational/Managerial Control · Individual

0% 5 facilities 2025-05-01
Meystel, Moshe

Corporate Officer · Individual

0% 5 facilities 2025-05-01
Spector, Jennifer

Operational/Managerial Control · Individual

0% 88 facilities 2023-01-01
Spector, Jennifer

Corporate Officer · Individual

0% 88 facilities 2023-01-01
Turofsky, Steven

Operational/Managerial Control · Individual

0% 69 facilities 2023-01-01
Turofsky, Steven

Corporate Officer · Individual

0% 69 facilities 2023-01-01
Wilhelm, Naftali

Operational/Managerial Control · Individual

0% 63 facilities 2023-01-01
Wilhelm, Naftali

Corporate Officer · Individual

0% 63 facilities 2023-01-01
Young, Raina

Operational/Managerial Control · Individual

0% 1 facilities 2023-01-01

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#2

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2-star overall rating with 2-star inspections with $29,168 in total fines with 17 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

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#3

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3-star overall rating with 3-star inspections with $39,805 in total fines with 13 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
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Fines
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