8 health deficiencies
Top issue: Resident Rights (3 deficiencies)
7 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Palos Heights, IL
1-star overall rating with 2-star inspections with abuse icon flag with $32,975 in total fines with 8 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle
12550 South Ridgeland Avenue, Palos Heights, IL
(708) 597-9300
Overall
1 / 5
CMS overall stars
Health inspections
2 / 5
Survey and complaint cycles
Staffing
1 / 5
RN + nurse staffing
Quality measures
3 / 5
Resident outcomes and process measures
Quick facts
Beds
111
Certified beds
Average residents
93
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Elevate Care
Operator or chain grouping
Approved since
1993-08-26
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Staffing
RN hours / resident day
0.46
Registered nurse staffing
LPN hours / resident day
1.18
Licensed practical nurse staffing
Aide hours / resident day
1.91
Nurse aide staffing
Weekend hours
3.05
Weekend nurse staffing
RN turnover
36%
Annual RN turnover
Total nurse turnover
54%
Annual nurse turnover
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 1.8 |
2.0
0.2 pts better
|
1.9
0.1 pts better
|
Long Stay · 20240701-20250630 |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 2.6 |
2.3
0.3 pts worse
|
1.8
0.8 pts worse
|
Long Stay · 20240701-20250630 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
89.6%
10.4 pts better
|
93.4%
6.6 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 77.0% |
91.6%
14.6 pts worse
|
95.5%
18.5 pts worse
|
Long Stay · 2024Q3-2025Q2 |
| Percentage of long-stay residents experiencing one or more falls with major injury | 3.0% |
3.3%
0.3 pts better
|
3.3%
0.3 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who have depressive symptoms | 75.4% |
50.3%
25.1 pts worse
|
11.4%
64 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who lose too much weight | 4.6% |
6.5%
1.9 pts better
|
5.4%
0.8 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 10.2% |
18.5%
8.3 pts better
|
19.6%
9.4 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who received an antipsychotic medication | 7.3% |
22.8%
15.5 pts better
|
16.7%
9.4 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.1%
0.1 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose ability to walk independently worsened | 16.0% |
17.2%
1.2 pts better
|
16.3%
0.3 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents whose need for help with daily activities has increased | 12.0% |
15.0%
3 pts better
|
14.9%
2.9 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
1.1%
1.1 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with a urinary tract infection | 1.5% |
1.7%
0.2 pts better
|
1.7%
0.2 pts better
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 27.6% |
21.3%
6.3 pts worse
|
19.8%
7.8 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of long-stay residents with pressure ulcers | 6.1% |
5.2%
0.9 pts worse
|
5.1%
1 pts worse
|
Long Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 94.8% |
68.8%
26 pts better
|
81.7%
13.1 pts better
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who had an outpatient emergency department visit | 11.2% |
14.0%
2.8 pts better
|
12.0%
0.8 pts better
|
Short Stay · 20240701-20250630 |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.7% |
2.3%
1.6 pts better
|
1.6%
0.9 pts better
|
Short Stay · 2024Q4-2025Q3 |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 82.9% |
63.0%
19.9 pts better
|
79.7%
3.2 pts better
|
Short Stay · 2024Q3-2025Q2 |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 30.9% |
26.2%
4.7 pts worse
|
23.9%
7 pts worse
|
Short Stay · 20240701-20250630 |
Survey summary
Top issue: Resident Rights (3 deficiencies)
7 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)
13 fire-safety deficiencies
Top issue: Egress (4 deficiencies)
Top issue: Infection Control (2 deficiencies)
10 fire-safety deficiencies
Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)
Fire safety
Fire Safety
Install a two-hour-resistant firewall separation.
Corrected 2025-02-07
Fire Safety
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2025-02-07
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-02-07
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-02-07
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2025-02-07
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2025-02-07
Fire Safety
Provide properly protected cooking facilities.
Corrected 2025-02-07
Fire Safety
Establish policies and procedures for sheltering.
Corrected 2024-01-11
Fire Safety
Install a two-hour-resistant firewall separation.
Corrected 2024-01-11
Fire Safety
Install emergency lighting that can last at least 1 1/2 hours.
Corrected 2024-01-11
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-02-21
Fire Safety
Install an approved automatic sprinkler system.
Corrected 2024-01-11
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-01-11
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-01-11
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2024-01-11
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2024-01-11
Fire Safety
Have exits that are accessible at all times.
Corrected 2024-01-11
Fire Safety
Have properly located and lighted "Exit" signs.
Corrected 2024-01-11
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2024-01-11
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2024-01-11
Fire Safety
Address subsistence needs for staff and patients.
Corrected 2023-03-17
Fire Safety
Establish policies and procedures for sheltering.
Corrected 2023-03-17
Fire Safety
Install a two-hour-resistant firewall separation.
Corrected 2023-03-17
Fire Safety
Have an enclosure around a vertical opening shaft.
Corrected 2023-03-18
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-06-28
Fire Safety
Ensure proper storage of liquid oxygen.
Corrected 2023-03-17
Fire Safety
Have exits that are accessible at all times.
Corrected 2023-03-18
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2023-03-18
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2023-03-17
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2023-03-18
Inspection history
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2025-10-03
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-10-03
Health
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2025-07-26
Health
Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.
Corrected 2025-07-23
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2025-07-25
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2025-07-25
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2025-01-27
Health
Provide and implement an infection prevention and control program.
Corrected 2025-01-27
Health
Provide timely, quality laboratory services/tests to meet the needs of residents.
Corrected 2024-10-29
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-10-11
Health
Protect each resident from the wrongful use of the resident's belongings or money.
Corrected 2024-10-11
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2024-10-11
Health
Respond appropriately to all alleged violations.
Corrected 2024-10-11
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-08-29
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-06-14
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2023-03-10
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2023-03-10
Health
Provide and implement an infection prevention and control program.
Corrected 2023-03-10
Health
Report COVID19 data to residents and families.
Corrected 2023-03-10
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2023-03-10
Penalties and ownership
Fine · fine $32,975
Fine
Payment Denial · denial start 2024-10-20 · 9 days
9 day denial
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Organization
5% Or Greater Direct Ownership Interest · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Individual
Corporate Officer · Individual
Operational/Managerial Control · Individual
Nearby options
Crestwood, IL
2-star overall rating with 3-star inspections with $103,317 in total fines with 9 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle
Palos Heights, IL
2-star overall rating with 2-star inspections with $29,168 in total fines with 17 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle
Palos Heights, IL
3-star overall rating with 3-star inspections with $39,805 in total fines with 13 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle
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