Crestwood, IL

Aliya Of Crestwood

2-star overall rating with 3-star inspections with $103,317 in total fines with 9 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

13259 South Central Avenue, Crestwood, IL

(708) 597-1000

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

193

Certified beds

Average residents

133

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Aliya Healthcare

Operator or chain grouping

Approved since

1990-10-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

9 facilities

Chain averages 3 overall / 3 health / 1 staffing / 5 quality stars

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.59

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.76

Licensed practical nurse staffing · state 0.64 · national 0.87

Aide hours / resident day

1.64

Nurse aide staffing · state 2.13 · national 2.35

Total nurse hours

2.98

All reported nurse hours · state 3.49 · national 3.89

Licensed hours

1.34

RN + LPN hours · state 1.36 · national 1.54

Weekend hours

2.88

Weekend nurse staffing · state 3.09 · national 3.43

Weekend RN hours

0.60

Weekend registered nurse coverage · state 0.56 · national 0.47

Physical therapist

0.04

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.40

CMS adjusted RN staffing hours

Adjusted total hours

2.05

CMS adjusted total nurse staffing hours

Case-mix index

1.99

Higher values indicate more complex resident acuity

RN turnover

67%

Annual RN turnover · state 44% · national 45%

Total nurse turnover

56%

Annual nurse turnover · state 46% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,511

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

39.64

Composite VBP score used to determine payment impact.

Payment multiplier

0.9926

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.73

Baseline 25.87% · Performance 20.36% · Measure score 5.73 · Achievement 2.32 · Improvement 5.73

Healthcare-associated infections

5.16

Baseline 10.62% · Performance 7.44% · Measure score 5.16 · Achievement 1.33 · Improvement 5.16

Total nurse turnover

4.96

Performance 43.40% · Measure score 4.96 · Achievement 4.96 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

Baseline 3.23 hours · Performance 3.08 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	10.63%	10.72% 0.1 pts better	No Different than the National Rate · Eligible stays 176 · Observed rate 11.36% · Lower 95% interval 7.81%
Discharge to community	44.71%	50.57% 5.9 pts worse	No Different than the National Rate · Eligible stays 168 · Observed rate 37.5% · Lower 95% interval 37.63%
Medicare spending per beneficiary	1.18	1.02 0.2 pts worse
Drug regimen review with follow-up	98.86%	95.27% 3.6 pts better	Numerator 87 · Denominator 88
Falls with major injury	1.14%	0.77% 0.4 pts worse	Numerator 1 · Denominator 88
Discharge self-care score	47.17%	53.69% 6.5 pts worse	Numerator 25 · Denominator 53
Discharge mobility score	45.28%	50.94% 5.7 pts worse	Numerator 24 · Denominator 53
Pressure ulcers or injuries, new or worsened	1.14%	2.29% 1.2 pts better	Numerator 1 · Denominator 88 · Adjusted rate 0.84%
Healthcare-associated infections requiring hospitalization	7.44%	7.12% 0.3 pts worse	No Different than the National Rate · Eligible stays 80 · Observed rate 8.75% · Lower 95% interval 4.42%
Staff COVID-19 vaccination coverage	43.68%	8.2% 35.5 pts better	Numerator 76 · Denominator 174
Staff flu vaccination coverage	40.57%	42% 1.4 pts worse	Numerator 71 · Denominator 175
Discharge function score	41.51%	56.45% 14.9 pts worse	Numerator 22 · Denominator 53
Transfer of health information to provider	100%	95.95% 4 pts better	Numerator 38 · Denominator 38
Transfer of health information to patient	100%	96.28% 3.7 pts better	Numerator 29 · Denominator 29
Resident COVID-19 vaccinations up to date	7.84%	25.2% 17.4 pts worse	Numerator 4 · Denominator 51

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.2	2.0 0.8 pts better	1.9 0.7 pts better	Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.4 · Expected 2.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.1	2.3 1.2 pts better	1.8 0.7 pts better	Long Stay · 20240701-20250630 · Adjusted 1.1 · Observed 1.2 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	83.7%	89.6% 5.9 pts worse	93.4% 9.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 68.8% · Q2 64.0% · Q3 100.0% · Q4 100.0% · 4Q avg 83.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	83.9%	91.6% 7.7 pts worse	95.5% 11.6 pts worse	Long Stay · 2024Q3-2025Q2 · 4Q avg 83.9%
Percentage of long-stay residents experiencing one or more falls with major injury	2.4%	3.3% 0.9 pts better	3.3% 0.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.9% · Q2 1.8% · Q3 5.2% · Q4 1.7% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	77.4%	50.3% 27.1 pts worse	11.4% 66 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 55.3% · Q2 71.1% · Q3 90.4% · Q4 91.7% · 4Q avg 77.4%
Percentage of long-stay residents who lose too much weight	4.6%	6.5% 1.9 pts better	5.4% 0.8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 5.4% · Q2 4.2% · Q3 3.2% · Q4 5.7% · 4Q avg 4.6%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	14.5%	18.5% 4 pts better	19.6% 5.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 17.2% · Q2 19.6% · Q3 8.8% · Q4 13.1% · 4Q avg 14.5%
Percentage of long-stay residents who received an antipsychotic medication	35.0%	22.8% 12.2 pts worse	16.7% 18.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 40.5% · Q2 36.7% · Q3 30.3% · Q4 32.5% · 4Q avg 35.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	30.3%	17.2% 13.1 pts worse	16.3% 14 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 46.8% · Q2 37.1% · Q3 20.1% · Q4 21.4% · 4Q avg 30.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	19.7%	15.0% 4.7 pts worse	14.9% 4.8 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 32.1% · Q2 21.4% · Q3 13.6% · Q4 13.7% · 4Q avg 19.7% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.0%	1.1% 1.1 pts better	1.0% 1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.0%	1.7% 1.7 pts better	1.7% 1.7 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	26.9%	21.3% 5.6 pts worse	19.8% 7.1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 30.7% · Q2 29.0% · Q3 24.5% · Q4 23.3% · 4Q avg 26.9%
Percentage of long-stay residents with pressure ulcers	3.7%	5.2% 1.5 pts better	5.1% 1.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 3.1% · Q3 2.9% · Q4 4.9% · 4Q avg 3.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	76.0%	68.8% 7.2 pts better	81.7% 5.7 pts worse	Short Stay · 2024Q4-2025Q3 · Q1 53.6% · Q2 66.2% · Q3 83.0% · Q4 100.0% · 4Q avg 76.0%
Percentage of short-stay residents who had an outpatient emergency department visit	11.2%	14.0% 2.8 pts better	12.0% 0.8 pts better	Short Stay · 20240701-20250630 · Adjusted 11.2% · Observed 11.5% · Expected 11.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication	0.4%	2.3% 1.9 pts better	1.6% 1.2 pts better	Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.4% · 4Q avg 0.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine	65.6%	63.0% 2.6 pts better	79.7% 14.1 pts worse	Short Stay · 2024Q3-2025Q2 · 4Q avg 65.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission	18.9%	26.2% 7.3 pts better	23.9% 5 pts better	Short Stay · 20240701-20250630 · Adjusted 18.9% · Observed 20.7% · Expected 26.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-20 · Fire 2025-02-20

9 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

2 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Cycle 2 Health 2024-04-05 · Fire 2024-04-05

9 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

3 fire-safety deficiencies

Top issue: Emergency Preparedness (3 deficiencies)

Cycle 3 Health 2023-04-13 · Fire 2023-04-13

19 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-02-20

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2025-03-13

F · Potential for more than minimal harm 2025-02-20

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2025-03-14

F · Potential for more than minimal harm 2024-04-05

E15 · Emergency Preparedness Deficiencies

Fire Safety

Address subsistence needs for staff and patients.

Corrected 2024-04-30

F · Potential for more than minimal harm 2024-04-05

E22 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for sheltering.

Corrected 2024-04-30

F · Potential for more than minimal harm 2024-04-05

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2024-04-30

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-30

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-10-01

D · Potential for more than minimal harm 2025-08-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-08-09

E · Potential for more than minimal harm 2025-07-17

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-07-29

D · Potential for more than minimal harm 2025-07-17

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-07-29

D · Potential for more than minimal harm 2025-07-03

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-07-11

G · Actual harm 2025-04-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-03

D · Potential for more than minimal harm 2025-02-28

F559 · Resident Rights Deficiencies

Health

Honor the resident's right to share a room with spouse or roommate of choice and receive written notice before a change is made.

Corrected 2025-03-04

D · Potential for more than minimal harm 2025-02-28

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-03-04

F · Potential for more than minimal harm 2025-02-20

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-02-27

F · Potential for more than minimal harm 2025-02-20

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-02-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-03-03

D · Potential for more than minimal harm 2025-01-24

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-02-05

D · Potential for more than minimal harm 2025-01-24

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-05

D · Potential for more than minimal harm 2025-01-24

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-02-05

D · Potential for more than minimal harm 2025-01-24

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-05

G · Actual harm 2024-11-20

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-21

E · Potential for more than minimal harm 2024-09-09

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-09-12

D · Potential for more than minimal harm 2024-04-05

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-04-30

G · Actual harm 2023-11-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-01-13

F · Potential for more than minimal harm 2023-11-28

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-11-28

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-01-18

D · Potential for more than minimal harm 2023-11-28

F624 · Resident Rights Deficiencies

Health

Prepare residents for a safe transfer or discharge from the nursing home.

Corrected 2023-11-30

D · Potential for more than minimal harm 2023-11-28

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-01-18

D · Potential for more than minimal harm 2023-11-28

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-08

D · Potential for more than minimal harm 2023-11-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-01-13

G · Actual harm 2023-04-13

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-05-10

F · Potential for more than minimal harm 2023-04-13

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-10

F · Potential for more than minimal harm 2023-04-13

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2023-05-10

E · Potential for more than minimal harm 2023-04-13

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2023-05-10

E · Potential for more than minimal harm 2023-04-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-05-10

E · Potential for more than minimal harm 2023-04-13

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2023-05-10