Trenton, MO

Eastview Manor Care Center

1-star overall rating with 1-star inspections with abuse icon flag with $163,350 in total fines with 16 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

1622 East 28th Street, Trenton, MO

(660) 359-2251

Compare this facility

Overall

1 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

1 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

90

Certified beds

Average residents

82

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Reliant Care Management

Operator or chain grouping

Approved since

2002-03-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

29 facilities

Chain averages 1 overall / 2 health / 1 staffing / 2 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.21

Registered nurse staffing · state 0.46 · national 0.68

LPN hours / resident day

0.50

Licensed practical nurse staffing · state 0.68 · national 0.87

Aide hours / resident day

1.80

Nurse aide staffing · state 2.33 · national 2.35

Total nurse hours

2.51

All reported nurse hours · state 3.47 · national 3.89

Licensed hours

0.71

RN + LPN hours · state 1.14 · national 1.54

Weekend hours

2.19

Weekend nurse staffing · state 3.04 · national 3.43

Weekend RN hours

0.17

Weekend registered nurse coverage · state 0.33 · national 0.47

Physical therapist

0.00

Reported PT staffing · state 0.05 · national 0.07

Adjusted RN hours

0.20

CMS adjusted RN staffing hours

Adjusted total hours

2.45

CMS adjusted total nurse staffing hours

Case-mix index

1.40

Higher values indicate more complex resident acuity

RN turnover

0%

Annual RN turnover

Total nurse turnover

0%

Annual nurse turnover

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.47%
10.72%
1.8 pts worse
No Different than the National Rate · Eligible stays 31 · Observed rate 25.81% · Lower 95% interval 8.41%
Discharge to community Not Available
50.57%
Not Available · Eligible stays 8 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary 0.74
1.02
0.3 pts better
Drug regimen review with follow-up 96.3%
95.27%
1 pts better
Numerator 26 · Denominator 27
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 27
Discharge self-care score Not Available
53.69%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Discharge mobility score Not Available
50.94%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened 3.7%
2.29%
1.4 pts worse
Numerator 1 · Denominator 27 · Adjusted rate 4.09%
Healthcare-associated infections requiring hospitalization Not Available
7.12%
Not Available · Eligible stays 13 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 64
Staff flu vaccination coverage 0%
42%
42 pts worse
Numerator 0 · Denominator 92
Discharge function score Not Available
56.45%
Numerator Not Available · Denominator 16 · Too few residents or stays to report publicly.
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 9 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Resident COVID-19 vaccinations up to date Not Available
25.2%
Numerator Not Available · Denominator 17 · Too few residents or stays to report publicly.

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.6
2.1
0.5 pts better
1.9
0.3 pts better
Long Stay · 20240701-20250630 · Adjusted 1.6 · Observed 1.6 · Expected 1.9 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 5.1
2.3
2.8 pts worse
1.8
3.3 pts worse
Long Stay · 20240701-20250630 · Adjusted 5.1 · Observed 5.6 · Expected 1.8 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 32.6%
84.8%
52.2 pts worse
93.4%
60.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.8% · Q2 34.2% · Q3 32.4% · Q4 34.1% · 4Q avg 32.6%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 61.8%
90.9%
29.1 pts worse
95.5%
33.7 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 61.8%
Percentage of long-stay residents experiencing one or more falls with major injury 1.9%
4.1%
2.2 pts better
3.3%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 1.4% · Q3 1.4% · Q4 1.2% · 4Q avg 1.9% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 27.2%
14.7%
12.5 pts worse
11.4%
15.8 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 6.6% · Q2 4.5% · Q3 43.5% · Q4 52.6% · 4Q avg 27.2%
Percentage of long-stay residents who lose too much weight 3.8%
5.5%
1.7 pts better
5.4%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 3.2% · Q3 1.4% · Q4 6.2% · 4Q avg 3.8%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 46.5%
25.3%
21.2 pts worse
19.6%
26.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 47.6% · Q2 45.2% · Q3 48.6% · Q4 44.4% · 4Q avg 46.5%
Percentage of long-stay residents who received an antipsychotic medication 75.0%
25.0%
50 pts worse
16.7%
58.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 82.6% · Q2 76.2% · Q3 73.9% · Q4 66.7% · 4Q avg 75.0% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 41.0%
20.3%
20.7 pts worse
16.3%
24.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 76.5% · Q2 54.0% · Q3 27.2% · Q4 8.2% · 4Q avg 41.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 41.8%
19.8%
22 pts worse
14.9%
26.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 65.4% · Q2 69.0% · Q3 22.1% · Q4 10.1% · 4Q avg 41.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.4%
1.4%
1 pts better
1.0%
0.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.6%
2.6%
1 pts better
1.7%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 1.4% · Q3 1.4% · Q4 2.5% · 4Q avg 1.6% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 16.9%
18.1%
1.2 pts better
19.8%
2.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.0% · Q2 14.6% · Q3 14.5% · Q4 20.8% · 4Q avg 16.9%
Percentage of long-stay residents with pressure ulcers 5.5%
5.0%
0.5 pts worse
5.1%
0.4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.6% · Q2 9.1% · Q3 5.2% · Q4 2.7% · 4Q avg 5.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 10.4%
66.4%
56 pts worse
81.7%
71.3 pts worse
Short Stay · 2024Q4-2025Q3 · Q3 18.5% · 4Q avg 10.4%
Percentage of short-stay residents who had an outpatient emergency department visit 23.0%
13.4%
9.6 pts worse
12.0%
11 pts worse
Short Stay · 20240701-20250630 · Adjusted 23.0% · Observed 27.3% · Expected 13.3% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 9.5%
63.5%
54 pts worse
79.7%
70.2 pts worse
Short Stay · 2024Q3-2025Q2 · 4Q avg 9.5%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 26.3%
25.3%
1 pts worse
23.9%
2.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 26.3% · Observed 22.7% · Expected 20.6% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-18 · Fire 2025-04-18

16 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)

6 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-02-09 · Fire 2024-02-09

43 health deficiencies

Top issue: Quality of Life and Care (16 deficiencies)

9 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2021-05-20 · Fire 2021-05-20

44 health deficiencies

Top issue: Resident Rights (17 deficiencies)

19 fire-safety deficiencies

Top issue: Smoke (6 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-04-18

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2025-05-30

F · Potential for more than minimal harm 2025-04-18

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-05-30

D · Potential for more than minimal harm 2025-04-18

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-05-30

F · Potential for more than minimal harm 2024-02-09

E36 · Emergency Preparedness Deficiencies

Fire Safety

Establish emergency prep training and testing.

Corrected 2024-03-22

F · Potential for more than minimal harm 2024-02-09

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-03-22

F · Potential for more than minimal harm 2024-02-09

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-03-22

F · Potential for more than minimal harm 2024-02-09

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

K311 · Smoke Deficiencies

Fire Safety

Have an enclosure around a vertical opening shaft.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-03-22

F · Potential for more than minimal harm 2021-05-20

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2021-10-11

F · Potential for more than minimal harm 2021-05-20

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2021-10-11

F · Potential for more than minimal harm 2021-05-20

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2021-08-13

F · Potential for more than minimal harm 2021-05-20

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2021-08-13

F · Potential for more than minimal harm 2021-05-20

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2021-10-11

F · Potential for more than minimal harm 2021-05-20

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Not marked corrected

E · Potential for more than minimal harm 2021-05-20

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2021-10-11

E · Potential for more than minimal harm 2021-05-20

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2021-10-11

E · Potential for more than minimal harm 2021-05-20

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2021-10-11

D · Potential for more than minimal harm 2021-05-20

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2021-10-11

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-12-30

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2026-01-16

D · Potential for more than minimal harm 2025-08-11

F627 · Resident Rights Deficiencies

Health

Ensure the transfer/discharge meets the resident's needs/preferences and that the resident is prepared for a safe transfer/discharge.

Corrected 2025-08-28

D · Potential for more than minimal harm 2025-08-11

F628 · Resident Rights Deficiencies

Health

Provide the required documentation or notification related to the resident's needs, appeal rights, or bed-hold policies.

Corrected 2025-08-28

D · Potential for more than minimal harm 2025-05-21

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-06-05

J · Immediate jeopardy 2025-04-18

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-25

E · Potential for more than minimal harm 2025-04-18

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

F606 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Not hire anyone with a finding of abuse, neglect, exploitation, or theft.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

F725 · Nursing and Physician Services Deficiencies

Health

Provide enough nursing staff every day to meet the needs of every resident; and have a licensed nurse in charge on each shift.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

F728 · Nursing and Physician Services Deficiencies

Health

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-04-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-30

D · Potential for more than minimal harm 2025-04-18

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-05-30

D · Potential for more than minimal harm 2025-04-18

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-30

E · Potential for more than minimal harm 2025-03-10

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-03-07

D · Potential for more than minimal harm 2024-11-14

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-12-13

J · Immediate jeopardy 2024-10-31

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-12-06

J · Immediate jeopardy 2024-10-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-10-31

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-10-31

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-12-06

E · Potential for more than minimal harm 2024-10-31

F728 · Nursing and Physician Services Deficiencies

Health

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-31

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-12-06

D · Potential for more than minimal harm 2024-10-31

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-12-06

J · Immediate jeopardy 2024-09-19

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-11-15

J · Immediate jeopardy 2024-09-19

F741 · Quality of Life and Care Deficiencies

Health

Ensure that the facility has sufficient staff members who possess the competencies and skills to meet the behavioral health needs of residents.

Corrected 2024-11-15

J · Immediate jeopardy 2024-09-19

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-09-19

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-09-19

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-09-19

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-09-19

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-11-15

D · Potential for more than minimal harm 2024-09-19

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-11-15

E · Potential for more than minimal harm 2024-08-04

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-08-30

E · Potential for more than minimal harm 2024-08-04

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-08-30

F · Potential for more than minimal harm 2024-06-18

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-07-27

E · Potential for more than minimal harm 2024-06-18

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-08-30

E · Potential for more than minimal harm 2024-06-18

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-08-30

D · Potential for more than minimal harm 2024-06-18

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-07-27

E · Potential for more than minimal harm 2024-02-09

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F570 · Resident Rights Deficiencies

Health

Assure the security of all personal funds of residents deposited with the facility.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F620 · Resident Rights Deficiencies

Health

Not require residents to give up Medicare or Medicaid benefits, or pay privately as a condition of admission; and must tell residents what care they do not provide.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F699 · Quality of Life and Care Deficiencies

Health

Provide care or services that was trauma informed and/or culturally competent.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F804 · Nutrition and Dietary Deficiencies

Health

Ensure food and drink is palatable, attractive, and at a safe and appetizing temperature.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2024-03-22

E · Potential for more than minimal harm 2024-02-09

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-02-09

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-02-09

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-03-22

D · Potential for more than minimal harm 2024-02-09

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2024-03-22

C · Minimal harm 2024-02-09

F575 · Resident Rights Deficiencies

Health

Post a list of names, addresses, and telephone numbers of all pertinent State agencies and advocacy groups and a statement that the resident may file a complaint with the State Survey Agency.

Corrected 2024-03-22

D · Potential for more than minimal harm 2023-08-31

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-10-15

E · Potential for more than minimal harm 2023-05-19

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2023-06-19

G · Actual harm 2021-05-20

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2021-08-13

G · Actual harm 2021-05-20

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2021-08-13

F · Potential for more than minimal harm 2021-05-20

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2021-10-11

F · Potential for more than minimal harm 2021-05-20

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-10-11

F · Potential for more than minimal harm 2021-05-20

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F565 · Resident Rights Deficiencies

Health

Honor the resident's right to organize and participate in resident/family groups in the facility.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F568 · Resident Rights Deficiencies

Health

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2021-10-11

E · Potential for more than minimal harm 2021-05-20

F569 · Resident Rights Deficiencies

Health

Notify each resident of certain balances and convey resident funds upon discharge, eviction, or death.

Corrected 2021-10-11

E · Potential for more than minimal harm 2021-05-20

F570 · Resident Rights Deficiencies

Health

Assure the security of all personal funds of residents deposited with the facility.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F572 · Resident Rights Deficiencies

Health

Give residents a notice of rights, rules, services and charges.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F574 · Resident Rights Deficiencies

Health

The resident has the right to receive notices in a format and a language he or she understands.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F607 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Develop and implement policies and procedures to prevent abuse, neglect, and theft.

Corrected 2021-10-11

E · Potential for more than minimal harm 2021-05-20

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2021-10-11

E · Potential for more than minimal harm 2021-05-20

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2021-10-11

E · Potential for more than minimal harm 2021-05-20

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F805 · Nutrition and Dietary Deficiencies

Health

Ensure each resident receives and the facility provides food prepared in a form designed to meet individual needs.

Corrected 2021-08-02

E · Potential for more than minimal harm 2021-05-20

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2021-10-11

E · Potential for more than minimal harm 2021-05-20

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F923 · Environmental Deficiencies

Health

Have enough outside ventilation via a window or mechanical ventilation, or both.

Corrected 2021-08-13

E · Potential for more than minimal harm 2021-05-20

F924 · Environmental Deficiencies

Health

Put firmly secured handrails on each side of hallways.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F562 · Resident Rights Deficiencies

Health

Provide immediate access to any resident.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F567 · Resident Rights Deficiencies

Health

Honor the resident's right to manage his or her financial affairs.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F576 · Resident Rights Deficiencies

Health

Ensure residents have reasonable access to and privacy in their use of communication methods.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F604 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F622 · Resident Rights Deficiencies

Health

Not transfer or discharge a resident without an adequate reason; and must provide documentation and convey specific information when a resident is transferred or discharged.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2021-10-11

D · Potential for more than minimal harm 2021-05-20

F660 · Resident Assessment and Care Planning Deficiencies

Health

Plan the resident's discharge to meet the resident's goals and needs.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2021-08-13

D · Potential for more than minimal harm 2021-05-20

F742 · Quality of Life and Care Deficiencies

Health

Provide the appropriate treatment and services to a resident who displays or is diagnosed with mental disorder or psychosocial adjustment difficulty, or who has a history of trauma and/or post-traumatic stress disorder.

Corrected 2021-08-13

C · Minimal harm 2021-05-20

F577 · Resident Rights Deficiencies

Health

Allow residents to easily view the nursing home's survey results and communicate with advocate agencies.

Corrected 2021-08-13

Penalties and ownership

What sits behind the stars

$17,668 2025-04-18

Fine

Fine · fine $17,668

Fine

$145,682 2024-09-19

Fine

Fine · fine $145,682

Fine

$0 2024-09-19

Payment Denial

Payment Denial · denial start 2024-10-26 · 48 days

48 day denial

Ownership

Destefane, Richard

5% Or Greater Indirect Ownership Interest · Individual

100% 30 facilities 2013-06-28
Reliant Care Investors Ii, Inc

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2013-06-28
Destefane, Clyde

W-2 Managing Employee · Individual

0% 1 facilities 2020-10-14
Destefane, Richard

Corporate Officer · Individual

0% 30 facilities 2020-01-01
Reliant Care Management Company LLC

Operational/Managerial Control · Organization

0% 29 facilities 2013-06-28

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2-star overall rating with 2-star inspections with abuse icon flag with $16,820 in total fines with 7 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

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2-star overall rating with 2-star inspections with abuse icon flag with 1 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

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Chillicothe, MO

2-star overall rating with 2-star inspections with abuse icon flag with 8 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
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Health
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Staffing
4 / 5
Fines
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