Portola, CA

Eastern Plumas Hospital- Portola Campus Dp/Snf

2-star overall rating with 2-star inspections with $69,450 in total fines with 14 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

500 First Street, Portola, CA

(530) 832-4277

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

1 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

66

Certified beds

Average residents

60

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1990-09-11

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

0.83

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.03

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

2.84

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

4.71

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.87

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.16

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.49

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.92

CMS adjusted RN staffing hours

Adjusted total hours

5.19

CMS adjusted total nurse staffing hours

Case-mix index

1.24

Higher values indicate more complex resident acuity

RN turnover

27%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

331

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

72.89

Composite VBP score used to determine payment impact.

Payment multiplier

1.0237

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

6.41

Baseline 40.00% · Performance 37.50% · Measure score 6.41 · Achievement 6.41 · Improvement 1.15

Adjusted total nurse staffing

8.17

Baseline 5.44 hours · Performance 5.40 hours · Measure score 8.17 · Achievement 8.17 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	Not Available	10.72%	Not Available · Eligible stays 1 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community	Not Available	50.57%	Not Available · Eligible stays 1 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Medicare spending per beneficiary	Not Available	1.02	Too few residents or stays to report publicly.
Drug regimen review with follow-up	Not Available	95.27%	Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Falls with major injury	Not Available	0.77%	Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge self-care score	Not Available	53.69%	Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Discharge mobility score	Not Available	50.94%	Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Pressure ulcers or injuries, new or worsened	Not Available	2.29%	Numerator Not Available · Denominator Not Available · Adjusted rate Not Available · No data were submitted for this measure.
Healthcare-associated infections requiring hospitalization	Not Available	7.12%	Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Staff COVID-19 vaccination coverage	5.88%	8.2% 2.3 pts worse	Numerator 4 · Denominator 68
Staff flu vaccination coverage	64.71%	42% 22.7 pts better	Numerator 22 · Denominator 34
Discharge function score	Not Available	56.45%	Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Transfer of health information to provider	Not Available	95.95%	Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator Not Available · No data were submitted for this measure.
Resident COVID-19 vaccinations up to date	Not Available	25.2%	Numerator Not Available · Denominator Not Available · No data were submitted for this measure.

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	1.4	2.3 0.9 pts better	1.9 0.5 pts better	Long Stay · 20240701-20250630 · Adjusted 1.4 · Observed 0.9 · Expected 1.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	2.1	1.6 0.5 pts worse	1.8 0.3 pts worse	Long Stay · 20240701-20250630 · Adjusted 2.1 · Observed 1.6 · Expected 1.3 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	82.2%	98.5% 16.3 pts worse	93.4% 11.2 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 84.7% · Q3 74.6% · Q4 70.5% · 4Q avg 82.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	98.4%	98.2% 0.2 pts better	95.5% 2.9 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 98.4%
Percentage of long-stay residents experiencing one or more falls with major injury	3.0%	1.6% 1.4 pts worse	3.3% 0.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.5% · Q2 1.7% · Q3 3.4% · Q4 3.3% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	3.4%	6.8% 3.4 pts better	11.4% 8 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 1.9% · Q3 3.6% · Q4 6.4% · 4Q avg 3.4%
Percentage of long-stay residents who lose too much weight	6.4%	4.1% 2.3 pts worse	5.4% 1 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 7.0% · Q2 5.1% · Q3 8.8% · Q4 5.0% · 4Q avg 6.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	15.7%	13.7% 2 pts worse	19.6% 3.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 15.8% · Q2 15.3% · Q3 13.6% · Q4 18.3% · 4Q avg 15.7%
Percentage of long-stay residents who received an antipsychotic medication	21.4%	14.2% 7.2 pts worse	16.7% 4.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 19.6% · Q2 21.2% · Q3 20.4% · Q4 24.5% · 4Q avg 21.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.4%	0.4% About the same	0.1% 0.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 1.8% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.4%
Percentage of long-stay residents whose ability to walk independently worsened	36.0%	11.0% 25 pts worse	16.3% 19.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 32.6% · Q2 43.1% · 4Q avg 36.0% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	29.2%	10.7% 18.5 pts worse	14.9% 14.3 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 31.5% · Q2 24.6% · Q3 32.0% · Q4 29.2% · 4Q avg 29.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	2.5%	1.0% 1.5 pts worse	1.0% 1.5 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 1.7% · Q3 3.2% · Q4 3.3% · 4Q avg 2.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	5.1%	1.2% 3.9 pts worse	1.7% 3.4 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 3.5% · Q2 6.8% · Q3 5.2% · Q4 4.9% · 4Q avg 5.1% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	27.5%	10.9% 16.6 pts worse	19.8% 7.7 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 24.8% · Q2 30.5% · Q3 30.4% · Q4 24.5% · 4Q avg 27.5%
Percentage of long-stay residents with pressure ulcers	2.7%	4.7% 2 pts better	5.1% 2.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.9% · Q2 3.6% · Q3 1.8% · Q4 1.7% · 4Q avg 2.7% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	61.5%	94.0% 32.5 pts worse	81.7% 20.2 pts worse	Short Stay · 2024Q4-2025Q3 · 4Q avg 61.5%

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-24 · Fire 2025-07-24

14 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

8 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 2 Health 2024-08-15 · Fire 2024-08-15

4 health deficiencies

Top issue: Environmental (2 deficiencies)

13 fire-safety deficiencies

Top issue: Smoke (5 deficiencies)

Cycle 3 Health 2022-05-19 · Fire 2022-05-19

3 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

3 fire-safety deficiencies

Top issue: Emergency Preparedness (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-24

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-08-21

D · Potential for more than minimal harm 2025-07-24

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2025-08-20

D · Potential for more than minimal harm 2025-07-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-08-20

D · Potential for more than minimal harm 2025-07-24

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2025-08-20

D · Potential for more than minimal harm 2025-07-24

K919 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Meet requirements for the use of electrical equipment.

Corrected 2025-08-25

D · Potential for more than minimal harm 2025-07-24

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-08-25

C · Minimal harm 2025-07-24

K343 · Smoke Deficiencies

Fire Safety

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2025-08-20

C · Minimal harm 2025-07-24

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-08-20

F · Potential for more than minimal harm 2024-08-15

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2024-09-24

F · Potential for more than minimal harm 2024-08-15

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2024-09-24

F · Potential for more than minimal harm 2024-08-15

K347 · Smoke Deficiencies

Fire Safety

Properly provide smoke detection systems in areas open to corridors.

Corrected 2024-09-24

F · Potential for more than minimal harm 2024-08-15

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-09-24

F · Potential for more than minimal harm 2024-08-15

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2024-09-24

D · Potential for more than minimal harm 2024-08-15

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2024-09-24

D · Potential for more than minimal harm 2024-08-15

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2024-09-24

D · Potential for more than minimal harm 2024-08-15

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2024-09-24

C · Minimal harm 2024-08-15

E18 · Emergency Preparedness Deficiencies

Fire Safety

Establish procedures for tracking staff and patients during an emergency.

Corrected 2024-09-24

C · Minimal harm 2024-08-15

E7 · Emergency Preparedness Deficiencies

Fire Safety

Address patient/client population and determine types of services needed.

Corrected 2024-09-24

C · Minimal harm 2024-08-15

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2024-09-24

C · Minimal harm 2024-08-15

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-09-24

C · Minimal harm 2024-08-15

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-09-24

F · Potential for more than minimal harm 2022-05-19

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2022-06-16

D · Potential for more than minimal harm 2022-05-19

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2022-06-16

D · Potential for more than minimal harm 2022-05-19

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2022-06-16

Inspection history

Recent health citations

G · Actual harm 2025-07-24

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-21

E · Potential for more than minimal harm 2025-07-24

F584 · Resident Rights Deficiencies

Health

Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

Corrected 2025-08-21

E · Potential for more than minimal harm 2025-07-24

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-08-21

E · Potential for more than minimal harm 2025-07-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-21

E · Potential for more than minimal harm 2025-07-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-08-21

D · Potential for more than minimal harm 2025-07-24

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-08-21

D · Potential for more than minimal harm 2025-07-24

F808 · Nutrition and Dietary Deficiencies

Health

Ensure therapeutic diets are prescribed by the attending physician and may be delegated to a registered or licensed dietitian, to the extent allowed by State law.

Corrected 2025-08-21

G · Actual harm 2025-05-14

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-06-06

G · Actual harm 2025-05-14

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-05-14

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-06-06

D · Potential for more than minimal harm 2025-03-25

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-08

G · Actual harm 2025-03-20

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-04-15

E · Potential for more than minimal harm 2025-03-20

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-04-15

E · Potential for more than minimal harm 2025-03-20

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-04-15

E · Potential for more than minimal harm 2025-01-07

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-01-21

D · Potential for more than minimal harm 2024-08-15

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2024-08-22

D · Potential for more than minimal harm 2024-08-01

F602 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from the wrongful use of the resident's belongings or money.

Corrected 2024-08-12

F · Potential for more than minimal harm 2024-04-24

F924 · Environmental Deficiencies

Health

Put firmly secured handrails on each side of hallways.

Corrected 2024-05-02

D · Potential for more than minimal harm 2023-08-16

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2023-08-25

E · Potential for more than minimal harm 2022-05-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-06-16

E · Potential for more than minimal harm 2022-05-19

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-06-16

Penalties and ownership

What sits behind the stars

$12,438 2025-07-24

Fine

Fine · fine $12,438

Fine

$19,338 2025-05-14

Fine

Fine · fine $19,338

Fine

$37,674 2025-03-20

Fine

Fine · fine $37,674

Fine