Federal inspection record · CMS data as of October 1, 2026
Driftwood Healthcare Center - Hayward
19700 Hesperian Boulevard, Hayward, CA · (510) 785-2880
- Certified beds
- 88
- Residents per day
- 78
- Ownership
- For-Profit
- Chain
- Mariner Health Care
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- December 11, 1992
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in California.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among California homes
Driftwood Healthcare Center - Hayward carries 118 inspection points. That is fewer than 30% of California's 1,154 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–33 pts
- 4★ 33–66 pts
- 3★ 66–96 pts
- 2★ 96–146 pts
- 1★ over 146 pts
Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
42 health citations on record since 2019. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
G
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Everything else, by area of care
Quality of Life and Care14E
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide safe, appropriate pain management for a resident who requires such services.
- E
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide enough food/fluids to maintain a resident's health.
- D
Provide safe, appropriate dialysis care/services for a resident who requires such services.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- E
Provide care and assistance to perform activities of daily living for any resident who is unable.
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
- D
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide care and assistance to perform activities of daily living for any resident who is unable.
Infection Control6F
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
- F
Provide and implement an infection prevention and control program.
- E
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Pharmacy Service5E
- E
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- E
Ensure medication error rates are not 5 percent or greater.
- E
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Nutrition and Dietary5F
- E
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
- E
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
- D
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Assessment and Care Planning5E
- E
Assure that each resident’s assessment is updated at least once every 3 months.
- D
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
- D
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Resident Rights2D
- D
Keep residents' personal and medical records private and confidential.
- D
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Freedom from Abuse, Neglect, and Exploitation2D
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Environmental1E
- E
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Administration1C
- C
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Inspection history
2024-08-09
19 health deficiencies · 6 fire-safety deficiencies
Top issue: Quality of Life and Care (7 deficiencies)
2022-09-02
13 health deficiencies · 20 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
2019-08-29
10 health deficiencies · 11 fire-safety deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 5 h 2 min of nursing staff time a day, 1 h 2 min of it from a registered nurse.
This home
5 h 2 min
California average
4 h 33 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 32% of nursing staff and 26% of registered nurses left in the past year, along with 1 administrator.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.9 pts better | 1.3 | 2.2 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident daysAbout the same | 1.5 | 1.5 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better | 100.0% | 98.7% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine2.1 pts better | 100.0% | 97.9% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury1.3 pts better | 0.3% | 1.6% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms7.6 pts better | 0.0% | 7.6% | 13.5% |
| Percentage of long-stay residents who lose too much weight2 pts better | 2.1% | 4.1% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication3.7 pts better | 10.0% | 13.7% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication5.7 pts better | 6.6% | 12.3% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.3 pts better | 0.0% | 0.3% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened6.5 pts better | 2.4% | 8.9% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased6.1 pts better | 4.1% | 10.2% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better | 0.0% | 0.7% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection1.2 pts better | 0.0% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence5.3 pts better | 4.5% | 9.8% | 18.3% |
| Percentage of long-stay residents with pressure ulcers9.2 pts worse | 13.5% | 4.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine5.4 pts better | 100.0% | 94.6% | 82.3% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.3 pts better | 0.0% | 1.3% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine6.9 pts better | 100.0% | 93.1% | 80.1% |
·
Who owns and runs it
23 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Gc Operating Company LLC | 5% Or Greater Direct Ownership Interest · Organization | 99% | 6 facilities |
| Beduya, Rowena | Managing Control - Governing Body · Individual | 0% | 16 facilities |
| Beduya, Rowena | Adp Of The SNF · Individual | 0% | 16 facilities |
| Capital Funding LLC | 5% Or Greater Security Interest · Organization | 0% | 21 facilities |
| Dhugga, Gurpreet | Operational/Managerial Control · Individual | 0% | 32 facilities |
| Dhugga, Gurpreet | Adp Of The SNF · Individual | 0% | 32 facilities |
| Driftwood Haywood Holding Company Gp LLC | General Partnership Interest · Organization | 0% | 1 facilities |
| Gc Operating Company LLC | Limited Partnership Interest · Organization | 0% | 6 facilities |
| Grancare LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 17 facilities |
| Grunstein, Emily | 5% Or Greater Indirect Ownership Interest · Individual | 0% | 17 facilities |
| Kram, Jerrold | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Kram, Jerrold | Adp Of The SNF · Individual | 0% | 1 facilities |
| Mariner Health Care, Inc. | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 16 facilities |
| Martinez, Patricia | Managing Control - Governing Body · Individual | 0% | 1 facilities |
| Martinez, Patricia | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Martinez, Patricia | Adp Of The SNF · Individual | 0% | 1 facilities |
| Mhc Holding Company | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 17 facilities |
| Mhc West Holding Company | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 17 facilities |
| National Senior Care, Inc. | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 17 facilities |
| Sarcauga, Dennis | Managing Control - Governing Body · Individual | 0% | 16 facilities |
| Sarcauga, Dennis | Corporate Officer · Individual | 0% | 16 facilities |
| Sarcauga, Dennis | Operational/Managerial Control · Individual | 0% | 16 facilities |
| Sarcauga, Dennis | Adp Of The SNF · Individual | 0% | 16 facilities |
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Fire safety
37 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke18F
- E
Install corridor and hallway doors that block smoke.
- D
Provide properly protected cooking facilities.
- C
Have approved installation, maintenance and testing program for fire alarm systems.
- F
Install corridor and hallway doors that block smoke.
- E
Provide properly protected cooking facilities.
- E
Properly provide smoke detection systems in areas open to corridors.
- E
Inspect, test, and maintain automatic sprinkler systems.
- E
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
- D
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
- D
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
- E
Have approved installation, maintenance and testing program for fire alarm systems.
- E
Properly provide smoke detection systems in areas open to corridors.
- E
Install smoke barrier doors that can resist smoke for at least 20 minutes.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Provide properly protected cooking facilities.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
- D
Install corridor and hallway doors that block smoke.
Emergency Preparedness6F
- F
Conduct testing and exercise requirements.
- D
Establish policies and procedures for medical documentation.
- D
List the names and contact information of those in the facility.
- D
Provide primary/alternate means for communication.
- D
Conduct testing and exercise requirements.
- D
Implement emergency and standby power systems.
Gas, Vacuum, and Electrical Systems6F
- F
Have generator or other power source capable of supplying service within 10 seconds.
- D
Meet requirements for the use of electrical equipment.
- F
Have generator or other power source capable of supplying service within 10 seconds.
- E
Meet requirements for the use of electrical equipment.
- E
Have proper medical gas storage and administration areas.
- D
Ensure proper usage of power strips and extension cords.
Miscellaneous3F
- D
Provide a written emergency evacuation plan.
- F
Have simulated fire drills held at unexpected times.
- D
Have simulated fire drills held at unexpected times.
Egress2E
- E
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
- E
Have properly located and lighted "Exit" signs.
Services1E
- E
Install properly constructed and protected linen or trash chutes.
Construction1D
- D
Use approved construction type or materials.
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Other homes nearby
-
St Francis Healthcare Center
Hayward, CA · Pacs Group
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 4 h 17 min
- Fines
- $0
-
Golden Harbor Healthcare Center
Hayward, CA · Spyglass Healthcare
★★★★★- Worst citation, 3 yrs
- J
- Nursing / resident / day
- 3 h 52 min
- Fines
- $22,777
-
Morton Bakar Center
Hayward, CA
★★★★★- Worst citation, 3 yrs
- none
- Nursing / resident / day
- 3 h 27 min
- Fines
- $0