12 health deficiencies
Top issue: Nutrition and Dietary (4 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Hayward, CA
3-star overall rating with 3-star inspections with $30,958 in total fines with 12 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
19700 Hesperian Boulevard, Hayward, CA
(510) 785-2880
Overall
3 / 5
CMS overall stars
Health inspections
3 / 5
Survey and complaint cycles
Staffing
4 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
88
Certified beds
Average residents
81
Average occupied residents
Ownership
For-Profit
Publicly displayed owner type
Chain
Mariner Health Care
Operator or chain grouping
Approved since
1992-12-11
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Chain footprint
18 facilities
Chain averages 3 overall / 3 health / 4 staffing / 4 quality stars
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
0.69
Registered nurse staffing · state 0.65 · national 0.68
LPN hours / resident day
1.70
Licensed practical nurse staffing · state 1.22 · national 0.87
Aide hours / resident day
2.58
Nurse aide staffing · state 2.64 · national 2.35
Total nurse hours
4.97
All reported nurse hours · state 4.51 · national 3.89
Licensed hours
2.40
RN + LPN hours · state 1.87 · national 1.54
Weekend hours
4.71
Weekend nurse staffing · state 4.08 · national 3.43
Weekend RN hours
0.59
Weekend registered nurse coverage · state 0.50 · national 0.47
Physical therapist
0.12
Reported PT staffing · state 0.10 · national 0.07
Adjusted RN hours
0.56
CMS adjusted RN staffing hours
Adjusted total hours
4.01
CMS adjusted total nurse staffing hours
Case-mix index
1.70
Higher values indicate more complex resident acuity
RN turnover
38%
Annual RN turnover · state 42% · national 45%
Total nurse turnover
28%
Annual nurse turnover · state 38% · national 46%
SNF VBP
Program rank
2,018
Lower is better among SNFs in the FY 2026 VBP program.
Performance score
52.28
Composite VBP score used to determine payment impact.
Payment multiplier
1.0068
Above 1.000 increases Medicare payment; below 1.000 reduces it.
Program components
Readmission
Not reported
This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.
Healthcare-associated infections
4.17
Baseline 9.04% · Performance 7.15% · Measure score 4.17 · Achievement 2.28 · Improvement 4.17
Total nurse turnover
7.95
Baseline 36.99% · Performance 31.18% · Measure score 7.95 · Achievement 7.95 · Improvement 4.28
Adjusted total nurse staffing
3.56
Baseline 3.69 hours · Performance 4.09 hours · Measure score 3.56 · Achievement 3.56 · Improvement 1.41
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | 10.92% |
10.72%
0.2 pts worse
|
No Different than the National Rate · Eligible stays 41 · Observed rate 17.07% · Lower 95% interval 7.63% |
| Discharge to community | 26.85% |
50.57%
23.7 pts worse
|
Worse than the National Rate · Eligible stays 41 · Observed rate 7.32% · Lower 95% interval 15.58% |
| Medicare spending per beneficiary | 1.44 |
1.02
0.4 pts worse
|
|
| Drug regimen review with follow-up | 100% |
95.27%
4.7 pts better
|
Numerator 34 · Denominator 34 |
| Falls with major injury | 0% |
0.77%
0.8 pts better
|
Numerator 0 · Denominator 34 |
| Discharge self-care score | Not Available |
53.69%
|
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly. |
| Discharge mobility score | Not Available |
50.94%
|
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly. |
| Pressure ulcers or injuries, new or worsened | 14.71% |
2.29%
12.4 pts worse
|
Numerator 5 · Denominator 34 · Adjusted rate 10.29% |
| Healthcare-associated infections requiring hospitalization | 7.15% |
7.12%
About the same
|
No Different than the National Rate · Eligible stays 31 · Observed rate 12.9% · Lower 95% interval 4.01% |
| Staff COVID-19 vaccination coverage | 25.86% |
8.2%
17.7 pts better
|
Numerator 15 · Denominator 58 |
| Staff flu vaccination coverage | 69.09% |
42%
27.1 pts better
|
Numerator 38 · Denominator 55 |
| Discharge function score | Not Available |
56.45%
|
Numerator Not Available · Denominator 5 · Too few residents or stays to report publicly. |
| Transfer of health information to provider | 96.15% |
95.95%
0.2 pts better
|
Numerator 25 · Denominator 26 |
| Transfer of health information to patient | Not Available |
96.28%
|
Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly. |
| Resident COVID-19 vaccinations up to date | Not Available |
25.2%
|
Numerator Not Available · Denominator 18 · Too few residents or stays to report publicly. |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days | 2.5 |
2.3
0.2 pts worse
|
1.9
0.6 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.5 · Observed 4.0 · Expected 3.1 · Used in QM five-star |
| Number of outpatient emergency department visits per 1000 long-stay resident days | 2.6 |
1.6
1 pts worse
|
1.8
0.8 pts worse
|
Long Stay · 20240701-20250630 · Adjusted 2.6 · Observed 3.5 · Expected 2.3 · Used in QM five-star |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
98.5%
1.5 pts better
|
93.4%
6.6 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% |
98.2%
1.8 pts better
|
95.5%
4.5 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 1.0% |
1.6%
0.6 pts better
|
3.3%
2.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 1.4% · Q3 1.3% · Q4 1.3% · 4Q avg 1.0% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 0.0% |
6.8%
6.8 pts better
|
11.4%
11.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents who lose too much weight | 2.5% |
4.1%
1.6 pts better
|
5.4%
2.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 3.0% · Q3 2.8% · Q4 2.8% · 4Q avg 2.5% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 5.7% |
13.7%
8 pts better
|
19.6%
13.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 5.9% · Q3 5.5% · Q4 7.0% · 4Q avg 5.7% |
| Percentage of long-stay residents who received an antipsychotic medication | 7.2% |
14.2%
7 pts better
|
16.7%
9.5 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 6.8% · Q2 12.1% · Q3 4.8% · Q4 6.2% · 4Q avg 7.2% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 0.0% |
0.4%
0.4 pts better
|
0.1%
0.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 4.5% |
11.0%
6.5 pts better
|
16.3%
11.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q3 0.0% · Q4 4.6% · 4Q avg 4.5% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 7.0% |
10.7%
3.7 pts better
|
14.9%
7.9 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 14.0% · Q2 9.1% · Q3 4.1% · Q4 2.0% · 4Q avg 7.0% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 0.0% |
1.0%
1 pts better
|
1.0%
1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 0.0% |
1.2%
1.2 pts better
|
1.7%
1.7 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 6.6% |
10.9%
4.3 pts better
|
19.8%
13.2 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 8.1% · Q2 5.7% · Q3 6.6% · Q4 6.3% · 4Q avg 6.6% |
| Percentage of long-stay residents with pressure ulcers | 14.7% |
4.7%
10 pts worse
|
5.1%
9.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 17.8% · Q2 19.7% · Q3 12.3% · Q4 9.5% · 4Q avg 14.7% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 100.0% |
94.0%
6 pts better
|
81.7%
18.3 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0% |
| Percentage of short-stay residents who had an outpatient emergency department visit | 5.7% |
11.2%
5.5 pts better
|
12.0%
6.3 pts better
|
Short Stay · 20240701-20250630 · Adjusted 5.7% · Observed 7.4% · Expected 14.5% · Used in QM five-star |
| Percentage of short-stay residents who newly received an antipsychotic medication | 0.0% |
1.5%
1.5 pts better
|
1.6%
1.6 pts better
|
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine | 100.0% |
93.2%
6.8 pts better
|
79.7%
20.3 pts better
|
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission | 19.7% |
23.2%
3.5 pts better
|
23.9%
4.2 pts better
|
Short Stay · 20240701-20250630 · Adjusted 19.7% · Observed 25.9% · Expected 31.3% · Used in QM five-star |
Survey summary
Top issue: Nutrition and Dietary (4 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Top issue: Quality of Life and Care (7 deficiencies)
21 fire-safety deficiencies
Top issue: Smoke (8 deficiencies)
Top issue: Resident Assessment and Care Planning (2 deficiencies)
12 fire-safety deficiencies
Top issue: Smoke (7 deficiencies)
Fire safety
Fire Safety
Conduct testing and exercise requirements.
Corrected 2024-08-20
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2024-08-20
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2024-08-20
Fire Safety
Provide properly protected cooking facilities.
Corrected 2024-08-20
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2024-08-20
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-08-20
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2024-08-06
Fire Safety
Have properly installed electrical wiring and gas equipment.
Corrected 2023-08-11
Fire Safety
Provide a written emergency evacuation plan.
Corrected 2023-08-11
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2022-10-26
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2022-10-26
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2022-10-26
Fire Safety
Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.
Corrected 2022-10-26
Fire Safety
Have properly located and lighted "Exit" signs.
Corrected 2022-10-26
Fire Safety
Provide properly protected cooking facilities.
Corrected 2022-10-26
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2022-10-26
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2022-10-26
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2022-10-26
Fire Safety
Install properly constructed and protected linen or trash chutes.
Corrected 2022-10-26
Fire Safety
Meet requirements for the use of electrical equipment.
Corrected 2022-10-26
Fire Safety
Have proper medical gas storage and administration areas.
Corrected 2022-10-26
Fire Safety
Establish policies and procedures for medical documentation.
Corrected 2022-10-26
Fire Safety
List the names and contact information of those in the facility.
Corrected 2022-10-26
Fire Safety
Provide primary/alternate means for communication.
Corrected 2022-10-26
Fire Safety
Conduct testing and exercise requirements.
Corrected 2022-10-26
Fire Safety
Use approved construction type or materials.
Corrected 2022-10-26
Fire Safety
Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.
Corrected 2022-10-26
Fire Safety
Follow proper procedures when the fire alarm was out of service for more than 4 hours.
Corrected 2022-10-26
Fire Safety
Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.
Corrected 2022-10-26
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2019-11-20
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2019-11-20
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2019-11-20
Fire Safety
Implement emergency and standby power systems.
Corrected 2019-11-20
Fire Safety
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
Corrected 2019-11-20
Fire Safety
Provide properly protected cooking facilities.
Corrected 2019-11-20
Fire Safety
Properly select, install, inspect, or maintain portable fire extinguishes.
Corrected 2019-11-20
Fire Safety
Install corridor and hallway doors that block smoke.
Corrected 2019-11-20
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2019-11-20
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2019-11-20
Inspection history
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Not marked corrected
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Not marked corrected
Health
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-09-23
Health
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
Corrected 2024-09-23
Health
Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.
Corrected 2024-09-23
Health
Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.
Corrected 2024-09-23
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-09-23
Health
Provide and implement an infection prevention and control program.
Corrected 2024-09-23
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-09-23
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-09-23
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2024-09-23
Health
Employ sufficient staff with the appropriate competencies and skills sets to carry out the functions of the food and nutrition service, including a qualified dietician.
Corrected 2024-09-23
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-05-15
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-03-14
Health
Provide and implement an infection prevention and control program.
Corrected 2024-03-14
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2024-03-14
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-03-08
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2022-10-30
Health
Provide and implement an infection prevention and control program.
Corrected 2022-10-30
Health
Assure that each resident’s assessment is updated at least once every 3 months.
Corrected 2022-10-30
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2022-10-30
Health
Ensure medication error rates are not 5 percent or greater.
Corrected 2022-10-30
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2022-10-30
Health
Develop and implement policies and procedures for flu and pneumonia vaccinations.
Corrected 2022-10-30
Health
Ensure each resident receives an accurate assessment.
Corrected 2022-10-30
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2022-10-30
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2022-10-30
Health
Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.
Corrected 2022-10-30
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2022-10-30
Health
Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.
Corrected 2022-10-30
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2019-09-29
Health
Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.
Corrected 2019-09-29
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2019-09-29
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2019-09-29
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2019-09-29
Penalties and ownership
Fine · fine $4,587
Fine
Fine · fine $4,235
Fine
Fine · fine $3,846
Fine
Fine · fine $3,529
Fine
Fine · fine $8,469
Fine
Fine · fine $2,098
Fine
Fine · fine $4,194
Fine
5% Or Greater Direct Ownership Interest · Organization
W-2 Managing Employee · Individual
5% Or Greater Security Interest · Organization
Operational/Managerial Control · Individual
General Partnership Interest · Organization
Limited Partnership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Individual
Contracted Managing Employee · Individual
5% Or Greater Indirect Ownership Interest · Organization
W-2 Managing Employee · Individual
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
5% Or Greater Indirect Ownership Interest · Organization
Operational/Managerial Control · Individual
Corporate Officer · Individual
Nearby options
Hayward, CA
5-star overall rating with 5-star inspections with 4 recent health deficiencies with 21 fire-safety deficiencies in the latest cycle
Hayward, CA
2-star overall rating with 2-star inspections with $43,554 in total fines with 18 recent health deficiencies with 22 fire-safety deficiencies in the latest cycle
Hayward, CA
5-star overall rating with 5-star inspections with 16 fire-safety deficiencies in the latest cycle
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