Federal inspection record · CMS data as of October 1, 2026

Golden Harbor Healthcare Center

442 Sunset Boulevard, Hayward, CA · (510) 582-8311

CMS overall rating

2 of 5

Compare with a nearby home →
Certified beds
99
Residents per day
97
Ownership
For-Profit
Chain
Spyglass Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
February 18, 1975

1

How this home got 2 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in California.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    2 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among California homes

Golden Harbor Healthcare Center carries 139.75 inspection points. That is fewer than 22% of California's 1,154 rated homes.

5★4★3★2★1★+35 homes above 300.2505102550100200inspection points → fewer is better on the leftThis home · 139.75 pts · 2★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in California: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–33 pts
  • 4★ 33–66 pts
  • 3★ 66–96 pts
  • 2★ 96–146 pts
  • 1★ over 146 pts

Bars show every rated home in California by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

45 health citations on record since 2022. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 1 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 0 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 23 4 pts
E 15 8 pts
F 6 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 0 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. J

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    May 17, 2024 · Complaint inspection · Quality of Life and Care · F689 · Corrected June 20, 2024

Everything else, by area of care

Pharmacy Service10F
  1. F

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    August 29, 2025 · Standard · F755 · Corrected September 19, 2025

  2. F

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    August 29, 2025 · Standard · F761 · Corrected September 19, 2025

  3. E

    Ensure each resident’s drug regimen must be free from unnecessary drugs.

    August 29, 2025 · Standard · F757 · Corrected September 19, 2025

  4. E

    Ensure medication error rates are not 5 percent or greater.

    August 29, 2025 · Standard · F759 · Corrected September 19, 2025

  5. D

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    March 6, 2025 · Complaint · F755 · Corrected March 18, 2025

  6. E

    Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

    May 17, 2024 · Standard · F755 · Corrected June 20, 2024

  7. E

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    May 17, 2024 · Standard · F758 · Corrected June 20, 2024

  8. E

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    May 17, 2024 · Standard · F761 · Corrected June 20, 2024

  9. D

    Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

    March 24, 2022 · Standard · F758 · Corrected April 24, 2022

  10. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    March 24, 2022 · Standard · F761 · Corrected April 24, 2022

Resident Rights8E
  1. E

    Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

    August 29, 2025 · Standard · F578 · Corrected September 19, 2025

  2. E

    Keep residents' personal and medical records private and confidential.

    August 29, 2025 · Standard · F583 · Corrected September 19, 2025

  3. E

    Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.

    August 29, 2025 · Standard · F584 · Corrected September 19, 2025

  4. D

    Allow residents to self-administer drugs if determined clinically appropriate.

    August 29, 2025 · Standard · F554 · Corrected September 19, 2025

  5. D

    Honor the resident's right to organize and participate in resident/family groups in the facility.

    March 24, 2022 · Standard · F565 · Corrected April 24, 2022

  6. D

    Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

    March 24, 2022 · Standard · F580 · Corrected April 24, 2022

  7. D

    Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

    March 24, 2022 · Standard · F623 · Corrected April 24, 2022

  8. D

    Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

    March 24, 2022 · Standard · F625 · Corrected April 24, 2022

Quality of Life and Care8F
  1. D

    Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

    August 29, 2025 · Standard · F676 · Corrected September 19, 2025

  2. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    August 29, 2025 · Standard · F684 · Corrected September 19, 2025

  3. D

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    August 29, 2025 · Standard · F689 · Corrected September 19, 2025

  4. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 6, 2025 · Complaint · F684 · Corrected March 18, 2025

  5. F

    Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

    November 13, 2024 · Complaint · F689 · Corrected November 25, 2024

  6. E

    Provide care and assistance to perform activities of daily living for any resident who is unable.

    March 24, 2022 · Standard · F677 · Corrected April 24, 2022

  7. E

    Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

    March 24, 2022 · Standard · F740 · Corrected April 24, 2022

  8. D

    Provide appropriate treatment and care according to orders, resident’s preferences and goals.

    March 24, 2022 · Standard · F684 · Corrected April 24, 2022

Resident Assessment and Care Planning7E
  1. E

    Ensure services provided by the nursing facility meet professional standards of quality.

    August 29, 2025 · Standard · F658 · Corrected September 19, 2025

  2. E

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    May 17, 2024 · Standard · F656 · Corrected June 20, 2024

  3. E

    Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

    March 24, 2022 · Standard · F657 · Corrected April 24, 2022

  4. D

    Ensure each resident receives an accurate assessment.

    March 24, 2022 · Standard · F641 · Corrected April 24, 2022

  5. D

    PASARR screening for Mental disorders or Intellectual Disabilities

    March 24, 2022 · Standard · F645 · Corrected April 24, 2022

  6. D

    Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

    March 24, 2022 · Standard · F656 · Corrected April 24, 2022

  7. D

    Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

    March 24, 2022 · Standard · F842 · Corrected April 24, 2022

Nursing and Physician Services3F
  1. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    August 29, 2025 · Standard · F727 · Corrected September 19, 2025

  2. F

    Have a registered nurse on duty 8 hours a day; and select a registered nurse to be the director of nurses on a full time basis.

    May 17, 2024 · Standard · F727 · Corrected June 20, 2024

  3. D

    Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

    March 24, 2022 · Standard · F726 · Corrected April 24, 2022

Infection Control3F
  1. F

    Provide and implement an infection prevention and control program.

    August 29, 2025 · Standard · F880 · Corrected September 19, 2025

  2. E

    Provide and implement an infection prevention and control program.

    March 24, 2022 · Standard · F880 · Corrected April 24, 2022

  3. E

    Implement a program that monitors antibiotic use.

    March 24, 2022 · Standard · F881 · Corrected April 24, 2022

Administration2D
  1. D

    Provide timely, quality laboratory services/tests to meet the needs of residents.

    March 24, 2022 · Standard · F770 · Corrected April 24, 2022

  2. D

    Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

    March 24, 2022 · Standard · F868 · Corrected April 24, 2022

Freedom from Abuse, Neglect, and Exploitation1D
  1. D

    Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

    August 29, 2025 · Standard · F605 · Corrected September 19, 2025

Environmental1D
  1. D

    Make sure that a working call system is available in each resident's bathroom and bathing area.

    August 29, 2025 · Standard · F919 · Corrected September 19, 2025

Nutrition and Dietary1D
  1. D

    Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

    March 24, 2022 · Standard · F802 · Corrected April 24, 2022

Inspection history

  1. 2025-08-29

    16 health deficiencies · 22 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  2. 2024-05-17

    9 health deficiencies · 16 fire-safety deficiencies

    Top issue: Pharmacy Service (4 deficiencies)

  3. 2022-03-24

    20 health deficiencies · 9 fire-safety deficiencies

    Top issue: Resident Assessment and Care Planning (5 deficiencies)

4

Nursing time per resident, per day

Each resident here gets about 3 h 52 min of nursing staff time a day, 33 min of it from a registered nurse.

This home

3 h 52 min

California average

4 h 33 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 39% of nursing staff and 18% of registered nurses left in the past year, along with 1 administrator.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$22,777 in federal fines on record over the past three years.

DatePenaltyAmount
2024-05-17Fine$22,777

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.4 pts worse2.62.21.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.6 pts worse3.11.51.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine1.3 pts better100.0%98.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine1 pts better98.9%97.9%95.3%
Percentage of long-stay residents experiencing one or more falls with major injuryAbout the same1.6%1.6%3.2%
Percentage of long-stay residents who have depressive symptoms1.6 pts better6.0%7.6%13.5%
Percentage of long-stay residents who lose too much weight0.1 pts better4.0%4.1%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication8.9 pts better4.8%13.7%19.5%
Percentage of long-stay residents who received an antipsychotic medication7.9 pts worse20.2%12.3%15.4%
Percentage of long-stay residents who were physically restrained0.3 pts better0.0%0.3%0.1%
Percentage of long-stay residents whose ability to walk independently worsened6.3 pts better2.6%8.9%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased8.4 pts better1.8%10.2%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.7 pts better0.0%0.7%0.7%
Percentage of long-stay residents with a urinary tract infection1.2 pts better0.0%1.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.3 pts better2.5%9.8%18.3%
Percentage of long-stay residents with pressure ulcers2 pts better2.3%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine2.7 pts better97.3%94.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit3.1 pts worse14.2%11.1%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.8 pts worse2.1%1.3%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine9.9 pts worse83.2%93.1%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission2.7 pts better19.9%22.6%23.4%

·

Who owns and runs it

30 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Spyglass Healthcare LLC5% Or Greater Direct Ownership Interest · Organization50%15 facilities
Mccormack, Ryan5% Or Greater Indirect Ownership Interest · Individual20%15 facilities
O'shea, Brady5% Or Greater Indirect Ownership Interest · Individual5%16 facilities
Barton, Linda BlueOperational/Managerial Control · Individual0%1 facilities
Barton, Linda BlueAdp Of The SNF · Individual0%1 facilities
Brandi, RobertCorporate Officer · Individual0%6 facilities
Duatin, Dikko FredOperational/Managerial Control · Individual0%1 facilities
Duatin, Dikko FredAdp Of The SNF · Individual0%1 facilities
Gupta, SanjayOperational/Managerial Control · Individual0%1 facilities
Gupta, SanjayAdp Of The SNF · Individual0%1 facilities
Macaspac, VictorOperational/Managerial Control · Individual0%1 facilities
Macaspac, VictorAdp Of The SNF · Individual0%1 facilities
Mariano, SabinianoOperational/Managerial Control · Individual0%1 facilities
Mariano, SabinianoAdp Of The SNF · Individual0%1 facilities
Mccormack, RyanCorporate Officer · Individual0%15 facilities
Mccormack, ShaneIndirect Ownership Interest · Individual0%3 facilities
Mitchell, HunterOperational/Managerial Control · Individual0%3 facilities
Mitchell, HunterAdp Of The SNF · Individual0%3 facilities
Oscherowitz, AvishaiCorporate Officer · Individual0%10 facilities
Pascua, Cami AnnOperational/Managerial Control · Individual0%2 facilities
Pascua, Cami AnnAdp Of The SNF · Individual0%2 facilities
Patel, MandakiniOperational/Managerial Control · Individual0%2 facilities
Patel, MandakiniAdp Of The SNF · Individual0%2 facilities
Sigua, JoelOperational/Managerial Control · Individual0%1 facilities
Sigua, JoelAdp Of The SNF · Individual0%1 facilities
Spyglass Healthcare LLCAdp Of The SNF · Organization0%15 facilities
Ventocilla, LinaOperational/Managerial Control · Individual0%1 facilities
Ventocilla, LinaAdp Of The SNF · Individual0%1 facilities
Vismonte, NollieOperational/Managerial Control · Individual0%1 facilities
Vismonte, NollieAdp Of The SNF · Individual0%1 facilities

·

Fire safety

47 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke21F
  1. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    August 29, 2025 · K345 · Corrected September 17, 2025

  2. E

    Install corridor and hallway doors that block smoke.

    August 29, 2025 · K363 · Corrected September 10, 2025

  3. D

    Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

    August 29, 2025 · K342 · Corrected September 8, 2025

  4. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    August 29, 2025 · K355 · Corrected September 3, 2025

  5. D

    Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

    August 29, 2025 · K372 · Corrected September 10, 2025

  6. C

    Follow proper procedures when the fire alarm was out of service for more than 4 hours.

    August 29, 2025 · K346 · Corrected September 8, 2025

  7. C

    Inspect, test, and maintain automatic sprinkler systems.

    August 29, 2025 · K353 · Corrected September 17, 2025

  8. C

    Follow proper procedures when the automatic sprinkler systems was out of service for more than 10 hours.

    August 29, 2025 · K354 · Corrected September 8, 2025

  9. F

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 17, 2024 · K345 · Corrected June 15, 2024

  10. F

    Properly provide smoke detection systems in areas open to corridors.

    May 17, 2024 · K347 · Corrected June 15, 2024

  11. F

    Inspect, test, and maintain automatic sprinkler systems.

    May 17, 2024 · K353 · Corrected June 15, 2024

  12. E

    Properly select, install, inspect, or maintain portable fire extinguishes.

    May 17, 2024 · K355 · Corrected June 15, 2024

  13. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    May 17, 2024 · K321 · Corrected June 15, 2024

  14. D

    Provide properly protected cooking facilities.

    May 17, 2024 · K324 · Corrected June 15, 2024

  15. D

    Have properly installed hallway dispensers for alcohol-based hand rub.

    May 17, 2024 · K325 · Corrected June 15, 2024

  16. D

    Install corridor and hallway doors that block smoke.

    May 17, 2024 · K363 · Corrected June 15, 2024

  17. E

    Properly provide smoke detection systems in areas open to corridors.

    May 3, 2024 · K347 · Corrected May 31, 2024

  18. D

    Have approved installation, maintenance and testing program for fire alarm systems.

    May 3, 2024 · K345 · Corrected May 31, 2024

  19. D

    Inspect, test, and maintain automatic sprinkler systems.

    May 3, 2024 · K353 · Corrected May 31, 2024

  20. D

    Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

    March 24, 2022 · K321 · Corrected April 11, 2022

  21. D

    Install corridor and hallway doors that block smoke.

    March 24, 2022 · K363 · Corrected April 11, 2022

Emergency Preparedness12F
  1. F

    Conduct testing and exercise requirements.

    August 29, 2025 · E39 · Corrected September 8, 2025

  2. C

    Develop Emergency Preparedness policies and procedures.

    August 29, 2025 · E13 · Corrected September 8, 2025

  3. C

    Address subsistence needs for staff and patients.

    August 29, 2025 · E15 · Corrected September 3, 2025

  4. C

    Develop a communication plan.

    August 29, 2025 · E29 · Corrected September 8, 2025

  5. C

    Establish emergency prep training and testing.

    August 29, 2025 · E36 · Corrected September 8, 2025

  6. C

    Develop and maintain an Emergency Preparedness Program (EP).

    August 29, 2025 · E4 · Corrected September 8, 2025

  7. C

    Address patient/client population and determine types of services needed.

    August 29, 2025 · E7 · Corrected September 3, 2025

  8. D

    List the names and contact information of those in the facility.

    May 17, 2024 · E30 · Corrected June 15, 2024

  9. D

    Provide primary/alternate means for communication.

    May 17, 2024 · E32 · Corrected June 15, 2024

  10. D

    Conduct testing and exercise requirements.

    May 17, 2024 · E39 · Corrected June 15, 2024

  11. D

    Develop and maintain an Emergency Preparedness Program (EP).

    May 17, 2024 · E4 · Corrected June 15, 2024

  12. D

    Provide primary/alternate means for communication.

    March 24, 2022 · E32 · Corrected April 11, 2022

Gas, Vacuum, and Electrical Systems7F
  1. F

    Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

    August 29, 2025 · K914 · Corrected September 3, 2025

  2. E

    Meet requirements for the use of electrical equipment.

    August 29, 2025 · K919 · Corrected September 10, 2025

  3. C

    Have generator or other power source capable of supplying service within 10 seconds.

    August 29, 2025 · K918 · Corrected September 3, 2025

  4. F

    Have generator or other power source capable of supplying service within 10 seconds.

    May 17, 2024 · K918 · Corrected June 15, 2024

  5. D

    Meet requirements for the use of electrical equipment.

    May 17, 2024 · K919 · Corrected June 15, 2024

  6. D

    Ensure proper usage of power strips and extension cords.

    May 17, 2024 · K920 · Corrected June 15, 2024

  7. D

    Meet requirements for the use of electrical equipment.

    March 24, 2022 · K919 · Corrected April 11, 2022

Miscellaneous3F
  1. F

    Have simulated fire drills held at unexpected times.

    August 29, 2025 · K712 · Corrected September 11, 2025

  2. F

    Have simulated fire drills held at unexpected times.

    May 17, 2024 · K712 · Corrected June 15, 2024

  3. D

    Have restrictions on the use of portable space heaters.

    March 24, 2022 · K781 · Corrected April 11, 2022

Egress2F
  1. F

    Have properly located and lighted "Exit" signs.

    August 29, 2025 · K293 · Corrected September 8, 2025

  2. D

    Install emergency lighting that can last at least 1 1/2 hours.

    August 29, 2025 · K291 · Corrected September 8, 2025

Construction2E
  1. E

    Use approved construction type or materials.

    August 29, 2025 · K161 · Corrected September 8, 2025

  2. D

    Use approved construction type or materials.

    March 24, 2022 · K161 · Corrected April 11, 2022

·

Other homes nearby

  1. Morton Bakar Center

    Hayward, CA

    Worst citation, 3 yrs
    none
    Nursing / resident / day
    3 h 27 min
    Fines
    $0
  2. Bethesda Home

    Hayward, CA

    Worst citation, 3 yrs
    F
    Nursing / resident / day
    —
    Fines
    $0
  3. Worst citation, 3 yrs
    F
    Nursing / resident / day
    4 h 32 min
    Fines
    $0