Douglas, MI

Douglas Cove Health and Rehabilitation

2-star overall rating with 2-star inspections with 13 recent health deficiencies with 8 fire-safety deficiencies in the latest cycle

243 Wiley Road, Douglas, MI

(269) 857-2141

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

3 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

51

Certified beds

Average residents

43

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Simcha Hyman & Naftali Zanziper

Operator or chain grouping

Approved since

1986-03-18

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

94 facilities

Chain averages 2 overall / 3 health / 2 staffing / 3 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.35

Registered nurse staffing · state 0.77 · national 0.68

LPN hours / resident day

1.11

Licensed practical nurse staffing · state 0.88 · national 0.87

Aide hours / resident day

2.14

Nurse aide staffing · state 2.38 · national 2.35

Total nurse hours

3.60

All reported nurse hours · state 4.03 · national 3.89

Licensed hours

1.46

RN + LPN hours · state 1.65 · national 1.54

Weekend hours

3.23

Weekend nurse staffing · state 3.52 · national 3.43

Weekend RN hours

0.41

Weekend registered nurse coverage · state 0.49 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.38

CMS adjusted RN staffing hours

Adjusted total hours

3.88

CMS adjusted total nurse staffing hours

Case-mix index

1.27

Higher values indicate more complex resident acuity

RN turnover

40%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

39%

Annual nurse turnover · state 44% · national 46%

SNF VBP

Value-based purchasing

Program rank

1,135

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

59.54

Composite VBP score used to determine payment impact.

Payment multiplier

1.0147

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

5.67

Performance 18.81% · Measure score 5.67 · Achievement 5.67 · This facility did not have sufficient data to calculate a baseline period measure result.

Healthcare-associated infections

4.61

Performance 6.46% · Measure score 4.61 · Achievement 4.61 · This facility did not have sufficient data to calculate a baseline period measure result.

Total nurse turnover

10

Baseline 24.32% · Performance 16.22% · Measure score 10 · Achievement 10 · Improvement 9

Adjusted total nurse staffing

3.54

Baseline 4.36 hours · Performance 4.08 hours · Measure score 3.54 · Achievement 3.54 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.26%
10.72%
0.5 pts better
No Different than the National Rate · Eligible stays 42 · Observed rate 9.52% · Lower 95% interval 7.17%
Discharge to community 38.23%
50.57%
12.3 pts worse
No Different than the National Rate · Eligible stays 39 · Observed rate 25.64% · Lower 95% interval 27.83%
Medicare spending per beneficiary 0.78
1.02
0.2 pts better
Drug regimen review with follow-up 50%
95.27%
45.3 pts worse
Numerator 17 · Denominator 34
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 34
Discharge self-care score 44.44%
53.69%
9.2 pts worse
Numerator 12 · Denominator 27
Discharge mobility score 22.22%
50.94%
28.7 pts worse
Numerator 6 · Denominator 27
Pressure ulcers or injuries, new or worsened 2.94%
2.29%
0.6 pts worse
Numerator 1 · Denominator 34 · Adjusted rate 3.2%
Healthcare-associated infections requiring hospitalization 6.46%
7.12%
0.7 pts better
No Different than the National Rate · Eligible stays 29 · Observed rate 3.45% · Lower 95% interval 3.23%
Staff COVID-19 vaccination coverage 1.27%
8.2%
6.9 pts worse
Numerator 1 · Denominator 79
Staff flu vaccination coverage 8.85%
42%
33.1 pts worse
Numerator 10 · Denominator 113
Discharge function score 51.85%
56.45%
4.6 pts worse
Numerator 14 · Denominator 27
Transfer of health information to provider Not Available
95.95%
Numerator Not Available · Denominator 6 · Too few residents or stays to report publicly.
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 52.38%
25.2%
27.2 pts better
Numerator 11 · Denominator 21

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.5
1.7
0.8 pts worse
1.9
0.6 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.5 · Observed 1.9 · Expected 1.4 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
1.5
0.3 pts better
1.8
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.0 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.4%
95.0%
0.4 pts better
93.4%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 87.5% · Q2 94.6% · Q3 100.0% · Q4 100.0% · 4Q avg 95.4%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 93.2%
95.0%
1.8 pts worse
95.5%
2.3 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 93.2%
Percentage of long-stay residents experiencing one or more falls with major injury 3.3%
3.1%
0.2 pts worse
3.3%
About the same
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 2.7% · Q3 2.6% · Q4 0.0% · 4Q avg 3.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 2.9%
4.1%
1.2 pts better
11.4%
8.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 6.1% · Q3 2.9% · Q4 0.0% · 4Q avg 2.9%
Percentage of long-stay residents who lose too much weight 9.7%
5.5%
4.2 pts worse
5.4%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 11.5% · Q2 17.9% · Q3 3.4% · Q4 6.7% · 4Q avg 9.7%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 31.3%
19.6%
11.7 pts worse
19.6%
11.7 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 38.5% · Q2 37.9% · Q3 26.7% · Q4 23.3% · 4Q avg 31.3%
Percentage of long-stay residents who received an antipsychotic medication 21.7%
16.5%
5.2 pts worse
16.7%
5 pts worse
Long Stay · 2024Q4-2025Q3 · Q2 28.6% · Q3 18.2% · Q4 21.7% · 4Q avg 21.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 16.5%
13.9%
2.6 pts worse
16.3%
0.2 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 16.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 17.1%
11.7%
5.4 pts worse
14.9%
2.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 39.1% · Q2 7.7% · Q3 7.1% · Q4 17.9% · 4Q avg 17.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.0%
0.9%
1.1 pts worse
1.0%
1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 5.1% · Q2 0.0% · Q3 0.0% · Q4 2.5% · 4Q avg 2.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.3%
1.7%
0.4 pts better
1.7%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 0.0% · Q3 0.0% · Q4 2.8% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 24.9%
20.4%
4.5 pts worse
19.8%
5.1 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 37.0% · Q2 30.6% · Q3 18.9% · Q4 12.5% · 4Q avg 24.9%
Percentage of long-stay residents with pressure ulcers 9.1%
5.6%
3.5 pts worse
5.1%
4 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 9.6% · Q2 12.8% · Q3 6.9% · Q4 7.3% · 4Q avg 9.1% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.1%
82.8%
11.3 pts better
81.7%
12.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 79.7% · Q2 98.4% · Q3 100.0% · Q4 100.0% · 4Q avg 94.1%
Percentage of short-stay residents who had an outpatient emergency department visit 9.2%
11.5%
2.3 pts better
12.0%
2.8 pts better
Short Stay · 20240701-20250630 · Adjusted 9.2% · Observed 8.8% · Expected 10.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.3%
1.3 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 89.2%
79.5%
9.7 pts better
79.7%
9.5 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 89.2%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 20.9%
24.2%
3.3 pts better
23.9%
3 pts better
Short Stay · 20240701-20250630 · Adjusted 20.9% · Observed 17.6% · Expected 20.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-17 · Fire 2025-07-17

13 health deficiencies

Top issue: Quality of Life and Care (4 deficiencies)

8 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2024-07-18 · Fire 2024-07-18

11 health deficiencies

Top issue: Infection Control (2 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Cycle 3 Health 2023-06-07 · Fire 2023-06-07

3 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-17

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-08-25

F · Potential for more than minimal harm 2025-07-17

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2025-08-25

F · Potential for more than minimal harm 2025-07-17

K761 · Miscellaneous Deficiencies

Fire Safety

To conduct inspection, testing and maintenance of fire doors by qualified individuals.

Corrected 2025-08-25

E · Potential for more than minimal harm 2025-07-17

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-08-25

E · Potential for more than minimal harm 2025-07-17

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-08-25

E · Potential for more than minimal harm 2025-07-17

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-08-25

E · Potential for more than minimal harm 2025-07-17

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-08-25

D · Potential for more than minimal harm 2025-07-17

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-08-25

F · Potential for more than minimal harm 2024-07-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-08-21

E · Potential for more than minimal harm 2024-07-18

K131 · Construction Deficiencies

Fire Safety

Meet requirements for sections of health care facilities separated by fire resistive construction.

Corrected 2024-08-21

E · Potential for more than minimal harm 2024-07-18

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2024-08-21

E · Potential for more than minimal harm 2024-07-18

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2024-08-21

F · Potential for more than minimal harm 2023-06-07

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-07-14

F · Potential for more than minimal harm 2023-06-07

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-07-14

E · Potential for more than minimal harm 2023-06-07

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2023-07-14

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-09-05

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-09-29

D · Potential for more than minimal harm 2025-09-05

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-09-29

D · Potential for more than minimal harm 2025-09-05

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-09-29

F · Potential for more than minimal harm 2025-07-17

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-25

F · Potential for more than minimal harm 2025-07-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-08-25

E · Potential for more than minimal harm 2025-07-17

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-08-25

E · Potential for more than minimal harm 2025-07-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-25

D · Potential for more than minimal harm 2025-07-17

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2025-08-25

D · Potential for more than minimal harm 2025-07-17

F603 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from separation (from other residents, his/her room, or confinement to his/her room).

Corrected 2025-08-25

D · Potential for more than minimal harm 2025-07-17

F605 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Prevent the use of unnecessary psychotropic medications or use medications that may restrain a resident's ability to function.

Corrected 2025-08-25

D · Potential for more than minimal harm 2025-05-21

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-06-16

F · Potential for more than minimal harm 2025-03-12

F908 · Environmental Deficiencies

Health

Keep all essential equipment working safely.

Corrected 2025-04-15

D · Potential for more than minimal harm 2025-03-12

F728 · Nursing and Physician Services Deficiencies

Health

Ensure that nurse aides who have worked more than 4 months, are trained and competent; and nurse aides who have worked less than 4 months are enrolled in appropriate training.

Corrected 2025-04-09

F · Potential for more than minimal harm 2024-07-18

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-08-21

F · Potential for more than minimal harm 2024-07-18

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-08-21

F · Potential for more than minimal harm 2024-07-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-08-21

D · Potential for more than minimal harm 2024-07-18

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-08-21

D · Potential for more than minimal harm 2024-07-18

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2024-08-21

D · Potential for more than minimal harm 2024-07-18

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-08-21

D · Potential for more than minimal harm 2024-07-18

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2024-08-21

D · Potential for more than minimal harm 2024-07-18

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-08-21

D · Potential for more than minimal harm 2024-07-18

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-08-21

D · Potential for more than minimal harm 2024-07-18

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-08-21

D · Potential for more than minimal harm 2024-07-18

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2024-08-21

D · Potential for more than minimal harm 2023-06-07

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-06-07

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-07-06

D · Potential for more than minimal harm 2023-06-07

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2023-07-06

Penalties and ownership

What sits behind the stars

Ownership

Hyman, Simcha

5% Or Greater Direct Ownership Interest · Individual

50% 25 facilities 2022-04-01
Zanziper, Naftali

5% Or Greater Direct Ownership Interest · Individual

50% 31 facilities 2022-04-01
Gorelick, Batya

Corporate Officer · Individual

0% 37 facilities 2022-04-01
Warner, Rene

W-2 Managing Employee · Individual

0% 1 facilities 2022-04-01

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