17 health deficiencies
Top issue: Quality of Life and Care (4 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Norwalk, CA
2-star overall rating with 1-star inspections with $118,372 in total fines with 17 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle
11401 South Bloomfield Avenue, Norwalk, CA
(562) 863-7011
Overall
2 / 5
CMS overall stars
Health inspections
1 / 5
Survey and complaint cycles
Staffing
5 / 5
RN + nurse staffing
Quality measures
4 / 5
Resident outcomes and process measures
Quick facts
Beds
102
Certified beds
Average residents
59
Average occupied residents
Ownership
Government
Publicly displayed owner type
Chain
No chain reported
Operator or chain grouping
Approved since
1998-08-13
CMS approved date
Coverage
Medicare + Medicaid
Participation flags
Changed ownership
No
Within the last 12 months
Family council
Yes
Resident and family council reported
Sprinklers
Yes
Automatic sprinklers in all required areas
Staffing
RN hours / resident day
3.88
Registered nurse staffing · state 0.65 · national 0.68
LPN hours / resident day
4.76
Licensed practical nurse staffing · state 1.22 · national 0.87
Aide hours / resident day
1.03
Nurse aide staffing · state 2.64 · national 2.35
Total nurse hours
9.67
All reported nurse hours · state 4.51 · national 3.89
Licensed hours
8.64
RN + LPN hours · state 1.87 · national 1.54
Weekend hours
8.85
Weekend nurse staffing · state 4.08 · national 3.43
Weekend RN hours
3.79
Weekend registered nurse coverage · state 0.50 · national 0.47
Physical therapist
0.00
Reported PT staffing
Adjusted RN hours
3.79
CMS adjusted RN staffing hours
Adjusted total hours
9.46
CMS adjusted total nurse staffing hours
Case-mix index
1.40
Higher values indicate more complex resident acuity
RN turnover
31%
Annual RN turnover · state 42% · national 45%
Total nurse turnover
23%
Annual nurse turnover · state 38% · national 46%
SNF QRP
| Measure | Facility | National | Note |
|---|---|---|---|
| Potentially preventable 30-day readmission | Not Available |
10.72%
|
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure. |
| Discharge to community | Not Available |
50.57%
|
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure. |
| Medicare spending per beneficiary | Not Available |
1.02
|
No data were submitted for this measure. |
| Drug regimen review with follow-up | Not Available |
95.27%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Falls with major injury | Not Available |
0.77%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Discharge self-care score | Not Available |
53.69%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Discharge mobility score | Not Available |
50.94%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Pressure ulcers or injuries, new or worsened | Not Available |
2.29%
|
Numerator Not Available · Denominator Not Available · Adjusted rate Not Available · No data were submitted for this measure. |
| Healthcare-associated infections requiring hospitalization | Not Available |
7.12%
|
Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure. |
| Staff COVID-19 vaccination coverage | 18.75% |
8.2%
10.6 pts better
|
Numerator 21 · Denominator 112 |
| Staff flu vaccination coverage | 45.59% |
42%
3.6 pts better
|
Numerator 62 · Denominator 136 |
| Discharge function score | Not Available |
56.45%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Transfer of health information to provider | Not Available |
95.95%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Transfer of health information to patient | Not Available |
96.28%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
| Resident COVID-19 vaccinations up to date | Not Available |
25.2%
|
Numerator Not Available · Denominator Not Available · No data were submitted for this measure. |
Quality measures
| Measure | Facility | State | National | Note |
|---|---|---|---|---|
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine | 88.8% |
98.5%
9.7 pts worse
|
93.4%
4.6 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 87.5% · Q2 94.2% · Q3 86.8% · Q4 87.0% · 4Q avg 88.8% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine | 100.0% |
98.2%
1.8 pts better
|
95.5%
4.5 pts better
|
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0% |
| Percentage of long-stay residents experiencing one or more falls with major injury | 0.9% |
1.6%
0.7 pts better
|
3.3%
2.4 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star |
| Percentage of long-stay residents who have depressive symptoms | 0.6% |
6.8%
6.2 pts better
|
11.4%
10.8 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.3% · 4Q avg 0.6% |
| Percentage of long-stay residents who lose too much weight | 5.1% |
4.1%
1 pts worse
|
5.4%
0.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 7.1% · Q2 3.8% · Q3 5.7% · Q4 3.7% · 4Q avg 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication | 15.3% |
13.7%
1.6 pts worse
|
19.6%
4.3 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 14.3% · Q2 19.2% · Q3 13.2% · Q4 14.8% · 4Q avg 15.3% |
| Percentage of long-stay residents who received an antipsychotic medication | 62.7% |
14.2%
48.5 pts worse
|
16.7%
46 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 62.7% · Used in QM five-star |
| Percentage of long-stay residents who were physically restrained | 20.0% |
0.4%
19.6 pts worse
|
0.1%
19.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 19.6% · Q2 19.2% · Q3 18.9% · Q4 22.2% · 4Q avg 20.0% |
| Percentage of long-stay residents whose ability to walk independently worsened | 17.8% |
11.0%
6.8 pts worse
|
16.3%
1.5 pts worse
|
Long Stay · 2024Q4-2025Q3 · 4Q avg 17.8% · Used in QM five-star |
| Percentage of long-stay residents whose need for help with daily activities has increased | 9.8% |
10.7%
0.9 pts better
|
14.9%
5.1 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 5.1% · Q3 13.5% · Q4 13.5% · 4Q avg 9.8% · Used in QM five-star |
| Percentage of long-stay residents with a catheter inserted and left in their bladder | 3.8% |
1.0%
2.8 pts worse
|
1.0%
2.8 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 3.6% · Q2 4.0% · Q3 3.7% · Q4 4.1% · 4Q avg 3.8% · Used in QM five-star |
| Percentage of long-stay residents with a urinary tract infection | 5.6% |
1.2%
4.4 pts worse
|
1.7%
3.9 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 8.9% · Q2 1.9% · Q3 3.8% · Q4 7.4% · 4Q avg 5.6% · Used in QM five-star |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence | 2.6% |
10.9%
8.3 pts better
|
19.8%
17.2 pts better
|
Long Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 0.0% · Q3 4.2% · Q4 4.1% · 4Q avg 2.6% |
| Percentage of long-stay residents with pressure ulcers | 7.3% |
4.7%
2.6 pts worse
|
5.1%
2.2 pts worse
|
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 7.3% · Q3 8.8% · Q4 5.9% · 4Q avg 7.3% · Used in QM five-star |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine | 47.8% |
94.0%
46.2 pts worse
|
81.7%
33.9 pts worse
|
Short Stay · 2024Q4-2025Q3 · 4Q avg 47.8% |
Survey summary
Top issue: Quality of Life and Care (4 deficiencies)
6 fire-safety deficiencies
Top issue: Smoke (2 deficiencies)
Top issue: Quality of Life and Care (3 deficiencies)
9 fire-safety deficiencies
Top issue: Egress (2 deficiencies)
Top issue: Quality of Life and Care (5 deficiencies)
5 fire-safety deficiencies
Top issue: Smoke (3 deficiencies)
Fire safety
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2025-12-23
Fire Safety
Install smoke barrier doors that can resist smoke for at least 20 minutes.
Corrected 2025-12-30
Fire Safety
Have generator or other power source capable of supplying service within 10 seconds.
Corrected 2025-12-30
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2025-12-31
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2025-12-30
Fire Safety
Implement emergency and standby power systems.
Corrected 2025-12-31
Fire Safety
Develop and maintain an Emergency Preparedness Program (EP).
Corrected 2024-12-05
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2024-11-26
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2024-12-04
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2024-12-04
Fire Safety
To conduct inspection, testing and maintenance of fire doors by qualified individuals.
Corrected 2024-12-03
Fire Safety
Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.
Corrected 2024-11-26
Fire Safety
Meet other general requirements that are deficient.
Corrected 2024-12-01
Fire Safety
Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.
Corrected 2024-11-25
Fire Safety
Ensure proper usage of power strips and extension cords.
Corrected 2024-11-27
Fire Safety
Properly provide smoke detection systems in areas open to corridors.
Corrected 2023-12-26
Fire Safety
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
Corrected 2023-12-26
Fire Safety
Have approved installation, maintenance and testing program for fire alarm systems.
Corrected 2023-12-26
Fire Safety
Inspect, test, and maintain automatic sprinkler systems.
Corrected 2023-12-26
Fire Safety
Have simulated fire drills held at unexpected times.
Corrected 2023-12-26
Inspection history
Health
Provide safe, appropriate dialysis care/services for a resident who requires such services.
Corrected 2026-01-12
Health
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Corrected 2026-01-12
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2026-01-12
Health
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Corrected 2026-01-12
Health
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2026-01-12
Health
Provide and implement an infection prevention and control program.
Corrected 2026-01-12
Health
Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.
Corrected 2026-01-12
Health
Dispose of garbage and refuse properly.
Corrected 2026-01-12
Health
Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.
Corrected 2026-01-12
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2026-01-12
Health
Ensure each resident receives an accurate assessment.
Corrected 2026-01-12
Health
Ensure services provided by the nursing facility meet professional standards of quality.
Corrected 2026-01-12
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2026-01-12
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2026-01-12
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2026-02-09
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2025-11-24
Health
Develop, implement, and/or maintain an effective training program for all new and existing staff members.
Corrected 2025-11-24
Health
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
Corrected 2025-01-02
Health
Have a plan that describes the process for conducting QAPI and QAA activities.
Corrected 2024-12-05
Health
Have the Quality Assessment and Assurance group have the required members and meet at least quarterly
Corrected 2024-12-05
Health
Provide and implement an infection prevention and control program.
Corrected 2024-12-05
Health
Include as part of its infection prevention and control program, mandatory training that includes written standards, policies, and procedures for the program.
Corrected 2024-12-05
Health
Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.
Corrected 2024-12-05
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-12-05
Health
Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.
Corrected 2024-12-05
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-12-05
Health
Dispose of garbage and refuse properly.
Corrected 2024-12-05
Health
Ensure that residents are fully informed and understand their health status, care and treatments.
Corrected 2024-11-12
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-11-12
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-10-15
Health
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
Corrected 2024-07-22
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-03-21
Health
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
Corrected 2024-01-09
Health
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Corrected 2024-01-09
Health
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Corrected 2024-01-09
Health
Provide and implement an infection prevention and control program.
Corrected 2024-01-09
Health
Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.
Corrected 2024-01-09
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2024-01-09
Health
Honor the resident's right to organize and participate in resident/family groups in the facility.
Corrected 2024-01-09
Health
Honor the resident's right to a safe, clean, comfortable and homelike environment, including but not limited to receiving treatment and supports for daily living safely.
Corrected 2024-01-09
Health
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Corrected 2024-01-09
Health
Provide care and assistance to perform activities of daily living for any resident who is unable.
Corrected 2024-01-09
Health
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Corrected 2024-01-09
Health
Provide enough food/fluids to maintain a resident's health.
Corrected 2024-01-09
Health
Provide safe and appropriate respiratory care for a resident when needed.
Corrected 2024-01-09
Health
Dispose of garbage and refuse properly.
Corrected 2024-01-09
Health
Designate a qualified infection preventionist to be responsible for the infection prevent and control program in the nursing home.
Corrected 2024-01-09
Health
Reasonably accommodate the needs and preferences of each resident.
Corrected 2023-08-04
Health
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
Corrected 2023-08-04
Health
Not hire anyone with a finding of abuse, neglect, exploitation, or theft.
Corrected 2023-05-26
Health
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
Corrected 2023-05-26
Penalties and ownership
Fine · fine $100,800
Fine
Payment Denial · denial start 2026-01-06 · 34 days
34 day denial
Fine · fine $17,572
Fine
Nearby options
Norwalk, CA
1-star overall rating with 1-star inspections with $69,390 in total fines with 10 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle
Norwalk, CA
1-star overall rating with 1-star inspections with $77,824 in total fines with 23 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
Norwalk, CA
2-star overall rating with 1-star inspections with $38,376 in total fines with 37 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle
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