Norwalk, CA

Southland

2-star overall rating with 1-star inspections with $38,376 in total fines with 37 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

11701 Studebaker Road, Norwalk, CA

(562) 868-9761

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

1 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

114

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

1977-06-15

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.46

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.27

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

3.28

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

5.01

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

1.73

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.53

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

0.29

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.17

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.42

CMS adjusted RN staffing hours

Adjusted total hours

4.62

CMS adjusted total nurse staffing hours

Case-mix index

1.48

Higher values indicate more complex resident acuity

RN turnover

20%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

38%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,204

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

27.50

Composite VBP score used to determine payment impact.

Payment multiplier

0.9846

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 22.14% · Performance 24.23% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

1.94

Baseline 12.37% · Performance 10.57% · Measure score 1.94 · Achievement 0 · Improvement 1.94

Total nurse turnover

5.33

Baseline 35.71% · Performance 41.91% · Measure score 5.33 · Achievement 5.33 · Improvement 0

Adjusted total nurse staffing

3.74

Baseline 3.43 hours · Performance 4.14 hours · Measure score 3.74 · Achievement 3.74 · Improvement 2.51

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.02%
10.72%
0.3 pts worse
No Different than the National Rate · Eligible stays 270 · Observed rate 11.11% · Lower 95% interval 8.23%
Discharge to community 52.68%
50.57%
2.1 pts better
No Different than the National Rate · Eligible stays 303 · Observed rate 45.54% · Lower 95% interval 46.77%
Medicare spending per beneficiary 1.61
1.02
0.6 pts worse
Drug regimen review with follow-up 91.88%
95.27%
3.4 pts worse
Numerator 215 · Denominator 234
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 234
Discharge self-care score 45.77%
53.69%
7.9 pts worse
Numerator 65 · Denominator 142
Discharge mobility score 50%
50.94%
0.9 pts worse
Numerator 71 · Denominator 142
Pressure ulcers or injuries, new or worsened 0.43%
2.29%
1.9 pts better
Numerator 1 · Denominator 234 · Adjusted rate 0.32%
Healthcare-associated infections requiring hospitalization 10.57%
7.12%
3.5 pts worse
No Different than the National Rate · Eligible stays 218 · Observed rate 12.39% · Lower 95% interval 7.04%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 225
Staff flu vaccination coverage 16.84%
42%
25.2 pts worse
Numerator 49 · Denominator 291
Discharge function score 45.77%
56.45%
10.7 pts worse
Numerator 65 · Denominator 142
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 76 · Denominator 76
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 103 · Denominator 103
Resident COVID-19 vaccinations up to date 21.24%
25.2%
4 pts worse
Numerator 24 · Denominator 113

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 2.3
2.3
About the same
1.9
0.4 pts worse
Long Stay · 20240701-20250630 · Adjusted 2.3 · Observed 3.3 · Expected 2.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.3
1.6
0.3 pts better
1.8
0.5 pts better
Long Stay · 20240701-20250630 · Adjusted 1.3 · Observed 1.5 · Expected 1.9 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
98.5%
1.5 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.6%
98.2%
0.6 pts worse
95.5%
2.1 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 97.6%
Percentage of long-stay residents experiencing one or more falls with major injury 0.0%
1.6%
1.6 pts better
3.3%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 5.8%
6.8%
1 pts better
11.4%
5.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.0% · Q2 4.2% · Q3 7.6% · Q4 8.3% · 4Q avg 5.8%
Percentage of long-stay residents who lose too much weight 0.3%
4.1%
3.8 pts better
5.4%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.4% · 4Q avg 0.3%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 15.3%
13.7%
1.6 pts worse
19.6%
4.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 16.9% · Q2 14.3% · Q3 15.4% · Q4 14.8% · 4Q avg 15.3%
Percentage of long-stay residents who received an antipsychotic medication 8.9%
14.2%
5.3 pts better
16.7%
7.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.0% · Q2 10.2% · Q3 6.2% · Q4 7.9% · 4Q avg 8.9% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 6.3%
11.0%
4.7 pts better
16.3%
10 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 6.6% · Q3 8.1% · Q4 9.3% · 4Q avg 6.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 7.2%
10.7%
3.5 pts better
14.9%
7.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 9.5% · Q3 8.0% · Q4 9.3% · 4Q avg 7.2% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.6%
1.0%
0.4 pts better
1.0%
0.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.3% · 4Q avg 0.6% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.3%
1.2%
0.9 pts better
1.7%
1.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.3% · Q4 0.0% · 4Q avg 0.3% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 11.3%
10.9%
0.4 pts worse
19.8%
8.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 13.5% · Q2 7.6% · Q3 18.9% · Q4 4.9% · 4Q avg 11.3%
Percentage of long-stay residents with pressure ulcers 4.3%
4.7%
0.4 pts better
5.1%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 4.4% · Q3 4.6% · Q4 5.0% · 4Q avg 4.3% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
94.0%
5.6 pts better
81.7%
17.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 99.2% · Q4 99.2% · 4Q avg 99.6%
Percentage of short-stay residents who had an outpatient emergency department visit 6.0%
11.2%
5.2 pts better
12.0%
6 pts better
Short Stay · 20240701-20250630 · Adjusted 6.0% · Observed 6.8% · Expected 12.6% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.8%
1.5%
0.7 pts better
1.6%
0.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.6% · Q2 1.3% · Q3 0.7% · Q4 0.7% · 4Q avg 0.8% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.0%
93.2%
2.8 pts better
79.7%
16.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 96.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.4%
23.2%
4.2 pts worse
23.9%
3.5 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.4% · Observed 31.1% · Expected 27.1% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-03-14 · Fire 2025-03-14

37 health deficiencies

Top issue: Quality of Life and Care (8 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-03-29 · Fire 2024-03-29

24 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2022-04-08 · Fire 2022-04-08

23 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-03-14

K343 · Smoke Deficiencies

Fire Safety

Have a fire alarm with audible and visual signals that transmits the alarm automatically to notify emergency forces in event of fire.

Corrected 2025-04-04

D · Potential for more than minimal harm 2025-03-14

K342 · Smoke Deficiencies

Fire Safety

Have a complete alarm system manually initiated and initiated by fire sprinkler system connection.

Corrected 2025-04-04

D · Potential for more than minimal harm 2025-03-14

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-04-04

F · Potential for more than minimal harm 2024-03-29

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-29

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-29

K331 · Smoke Deficiencies

Fire Safety

Construct fire resistant interior walls.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-29

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2024-04-19

F · Potential for more than minimal harm 2022-04-08

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2022-04-07

D · Potential for more than minimal harm 2022-04-08

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-04-07

D · Potential for more than minimal harm 2022-04-08

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2022-04-07

D · Potential for more than minimal harm 2022-04-08

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2022-04-07

D · Potential for more than minimal harm 2022-04-08

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2022-04-07

D · Potential for more than minimal harm 2022-04-08

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2022-04-07

D · Potential for more than minimal harm 2022-04-08

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2022-04-07

Inspection history

Recent health citations

D · Potential for more than minimal harm 2026-01-30

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2026-02-19

F · Potential for more than minimal harm 2025-12-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2026-01-12

D · Potential for more than minimal harm 2025-12-12

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-12-22

D · Potential for more than minimal harm 2025-12-12

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-12-22

D · Potential for more than minimal harm 2025-07-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-07-22

D · Potential for more than minimal harm 2025-07-02

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-07-22

F · Potential for more than minimal harm 2025-03-14

F867 · Administration Deficiencies

Health

Set up an ongoing quality assessment and assurance group to review quality deficiencies and develop corrective plans of action.

Corrected 2025-04-07

F · Potential for more than minimal harm 2025-03-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-04-07

F · Potential for more than minimal harm 2025-03-14

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F881 · Infection Control Deficiencies

Health

Implement a program that monitors antibiotic use.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-04-07

E · Potential for more than minimal harm 2025-03-14

F887 · Infection Control Deficiencies

Health

Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-03-14

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-03-14

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-03-14

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-03-14

F691 · Quality of Life and Care Deficiencies

Health

Provide appropriate colostomy, urostomy, or ileostomy care/services for a resident who requires such services.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-03-14

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-04-07

D · Potential for more than minimal harm 2025-03-14

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-04-07

G · Actual harm 2025-01-30

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-02-21

E · Potential for more than minimal harm 2025-01-30

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-02-21

E · Potential for more than minimal harm 2025-01-30

F865 · Administration Deficiencies

Health

Have a plan that describes the process for conducting QAPI and QAA activities.

Corrected 2025-02-21

D · Potential for more than minimal harm 2025-01-08

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-01-28

E · Potential for more than minimal harm 2024-09-24

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2024-10-16

D · Potential for more than minimal harm 2024-09-05

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-10-02

D · Potential for more than minimal harm 2024-09-05

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-10-02

E · Potential for more than minimal harm 2024-06-17

F740 · Quality of Life and Care Deficiencies

Health

Ensure each resident must receive and the facility must provide necessary behavioral health care and services.

Corrected 2024-07-05

E · Potential for more than minimal harm 2024-05-13

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2024-05-30

G · Actual harm 2024-03-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-19

E · Potential for more than minimal harm 2024-03-29

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-29

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-29

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-03-29

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2024-04-19

D · Potential for more than minimal harm 2024-01-26

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-02-14

D · Potential for more than minimal harm 2024-01-10

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-02-01

D · Potential for more than minimal harm 2023-12-04

F585 · Resident Rights Deficiencies

Health

Honor the resident's right to voice grievances without discrimination or reprisal and the facility must establish a grievance policy and make prompt efforts to resolve grievances.

Corrected 2023-12-22

G · Actual harm 2023-11-28

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-12-22

D · Potential for more than minimal harm 2023-11-28

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-12-22

D · Potential for more than minimal harm 2023-11-21

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2023-12-18

E · Potential for more than minimal harm 2023-11-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-12-07

D · Potential for more than minimal harm 2023-11-08

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-12-07

D · Potential for more than minimal harm 2023-07-28

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-08-07

E · Potential for more than minimal harm 2022-04-08

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-04-29

E · Potential for more than minimal harm 2022-04-08

F658 · Resident Assessment and Care Planning Deficiencies

Health

Ensure services provided by the nursing facility meet professional standards of quality.

Corrected 2022-04-29

E · Potential for more than minimal harm 2022-04-08

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2022-04-29

E · Potential for more than minimal harm 2022-04-08

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2022-04-29

E · Potential for more than minimal harm 2022-04-08

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2022-04-29

E · Potential for more than minimal harm 2022-04-08

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-04-29

E · Potential for more than minimal harm 2022-04-08

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-04-29

E · Potential for more than minimal harm 2022-04-08

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-04-08

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-04-08

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-04-08

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-04-08

F726 · Nursing and Physician Services Deficiencies

Health

Ensure that nurses and nurse aides have the appropriate competencies to care for every resident in a way that maximizes each resident's well being.

Corrected 2022-04-29

D · Potential for more than minimal harm 2022-04-08

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2022-04-29

B · Minimal harm 2022-04-08

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2022-04-29

Penalties and ownership

What sits behind the stars

$18,564 2025-01-08

Fine

Fine · fine $18,564

Fine

$19,812 2024-03-29

Fine

Fine · fine $19,812

Fine

Ownership

1-Call Staffing Services

Operational/Managerial Control · Organization

0% 1 facilities 1999-12-16
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2006-01-30
Keetch, Chad

Corporate Officer · Individual

0% 176 facilities 2011-03-01
Morrison, James

Operational/Managerial Control · Individual

0% 3 facilities 2008-12-24
Nguyen, Hung Manh

Operational/Managerial Control · Individual

0% 2 facilities 2017-03-13
Twomagnets LLC

Operational/Managerial Control · Organization

0% 28 facilities 1999-12-16
Willits, Adam

Corporate Officer · Individual

0% 69 facilities 2023-01-01

Nearby options

Other facilities in reach

#1

Intercommunity Healthcare & Rehabilitation Center

Norwalk, CA

2-star overall rating with 2-star inspections with $20,654 in total fines with 16 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
2 / 5
Staffing
2 / 5
Fines
$20,654
#2

Norwalk Skilled Nursing & Wellness Centre, LLC

Norwalk, CA

1-star overall rating with 1-star inspections with $77,824 in total fines with 23 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$77,824
#3

Studebaker Healthcare Center

Norwalk, CA

1-star overall rating with 1-star inspections with abuse icon flag with $27,378 in total fines with 25 recent health deficiencies with 2 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
1 / 5
Staffing
3 / 5
Fines
$27,378

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