Milford, DE

Delaware Veterans Home

5-star overall rating with 4-star inspections with $31,837 in total fines with 8 recent health deficiencies

100 Delaware Veterans Blvd, Milford, DE

(302) 424-6000

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

144

Certified beds

Average residents

Average occupied residents

Ownership

Government

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2007-06-20

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

2.25

Registered nurse staffing · state 1.03 · national 0.68

LPN hours / resident day

0.80

Licensed practical nurse staffing · state 1.01 · national 0.87

Aide hours / resident day

3.18

Nurse aide staffing · state 2.47 · national 2.35

Total nurse hours

6.22

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

3.04

RN + LPN hours · state 2.04 · national 1.54

Weekend hours

5.30

Weekend nurse staffing · state 4.04 · national 3.43

Weekend RN hours

1.50

Weekend registered nurse coverage · state 0.72 · national 0.47

Physical therapist

0.02

Reported PT staffing · state 0.15 · national 0.07

Adjusted RN hours

2.44

CMS adjusted RN staffing hours

Adjusted total hours

6.75

CMS adjusted total nurse staffing hours

Case-mix index

1.26

Higher values indicate more complex resident acuity

RN turnover

59%

Annual RN turnover · state 41% · national 45%

Total nurse turnover

55%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

665

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

65.64

Composite VBP score used to determine payment impact.

Payment multiplier

1.0198

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Healthcare-associated infections

Not reported

This facility did not meet this measure's case minimum policy requirement and therefore no measure data is publicly reported.

Total nurse turnover

3.13

Baseline 47.22% · Performance 50.89% · Measure score 3.13 · Achievement 3.13 · Improvement 0

Adjusted total nurse staffing

Baseline 5.73 hours · Performance 7 hours · Measure score 10 · Achievement 10 · Improvement 9

SNF QRP

Medicare quality reporting measures

Measure	Facility	National	Note
Potentially preventable 30-day readmission	Not Available	10.72%	Not Available · Eligible stays 10 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Discharge to community	Not Available	50.57%	Not Available · Eligible stays Not Available · Observed rate Not Available · Lower 95% interval Not Available · No data were submitted for this measure.
Medicare spending per beneficiary	Not Available	1.02	Too few residents or stays to report publicly.
Drug regimen review with follow-up	Not Available	95.27%	Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Falls with major injury	Not Available	0.77%	Numerator Not Available · Denominator 4 · Too few residents or stays to report publicly.
Discharge self-care score	Not Available	53.69%	Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Discharge mobility score	Not Available	50.94%	Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Pressure ulcers or injuries, new or worsened	Not Available	2.29%	Numerator Not Available · Denominator 4 · Adjusted rate Not Available · Too few residents or stays to report publicly.
Healthcare-associated infections requiring hospitalization	Not Available	7.12%	Not Available · Eligible stays 13 · Observed rate Not Available · Lower 95% interval Not Available · Too few residents or stays to report publicly.
Staff COVID-19 vaccination coverage	33.58%	8.2% 25.4 pts better	Numerator 45 · Denominator 134
Staff flu vaccination coverage	85.8%	42% 43.8 pts better	Numerator 145 · Denominator 169
Discharge function score	Not Available	56.45%	Numerator Not Available · Denominator 3 · Too few residents or stays to report publicly.
Transfer of health information to provider	Not Available	95.95%	Numerator Not Available · Denominator 1 · Too few residents or stays to report publicly.
Transfer of health information to patient	Not Available	96.28%	Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.
Resident COVID-19 vaccinations up to date	Not Available	25.2%	Numerator Not Available · Denominator Not Available · Newly certified or not enough cases to report.

Quality measures

Resident outcomes and process scores

Measure	Facility	State	National	Note
Number of hospitalizations per 1000 long-stay resident days	2.0	1.8 0.2 pts worse	1.9 0.1 pts worse	Long Stay · 20240701-20250630 · Adjusted 2.0 · Observed 2.2 · Expected 2.0 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days	1.0	1.4 0.4 pts better	1.8 0.8 pts better	Long Stay · 20240701-20250630 · Adjusted 1.0 · Observed 1.0 · Expected 1.7 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine	99.3%	95.7% 3.6 pts better	93.4% 5.9 pts better	Long Stay · 2024Q4-2025Q3 · Q1 98.5% · Q2 100.0% · Q3 100.0% · Q4 98.5% · 4Q avg 99.3%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine	100.0%	97.4% 2.6 pts better	95.5% 4.5 pts better	Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury	0.0%	3.2% 3.2 pts better	3.3% 3.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms	0.0%	6.5% 6.5 pts better	11.4% 11.4 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight	3.1%	5.6% 2.5 pts better	5.4% 2.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 3.2% · Q2 1.6% · Q3 2.9% · Q4 5.1% · 4Q avg 3.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication	21.2%	21.1% 0.1 pts worse	19.6% 1.6 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 22.2% · Q2 21.5% · Q3 18.8% · Q4 22.4% · 4Q avg 21.2%
Percentage of long-stay residents who received an antipsychotic medication	10.7%	12.0% 1.3 pts better	16.7% 6 pts better	Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 16.3% · Q3 7.1% · Q4 6.8% · 4Q avg 10.7% · Used in QM five-star
Percentage of long-stay residents who were physically restrained	0.0%	0.1% 0.1 pts better	0.1% 0.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened	21.5%	17.5% 4 pts worse	16.3% 5.2 pts worse	Long Stay · 2024Q4-2025Q3 · Q1 21.1% · Q2 12.1% · Q3 20.0% · Q4 35.1% · 4Q avg 21.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased	13.8%	14.7% 0.9 pts better	14.9% 1.1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 10.7% · Q2 14.3% · Q3 9.8% · Q4 20.3% · 4Q avg 13.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder	0.0%	0.7% 0.7 pts better	1.0% 1 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection	0.4%	2.0% 1.6 pts better	1.7% 1.3 pts better	Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 1.5% · 4Q avg 0.4% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence	19.8%	21.6% 1.8 pts better	19.8% About the same	Long Stay · 2024Q4-2025Q3 · Q1 12.8% · Q2 23.7% · Q3 19.5% · Q4 23.2% · 4Q avg 19.8%
Percentage of long-stay residents with pressure ulcers	2.6%	4.4% 1.8 pts better	5.1% 2.5 pts better	Long Stay · 2024Q4-2025Q3 · Q1 1.5% · Q2 4.7% · Q3 2.8% · Q4 1.3% · 4Q avg 2.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine	81.1%	83.5% 2.4 pts worse	81.7% 0.6 pts worse	Short Stay · 2024Q4-2025Q3 · 4Q avg 81.1%

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-04-25 · Fire 2024-04-25

8 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-04-25 · Fire 2023-04-25

6 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 3 Health 2021-09-10 · Fire 2021-09-10

14 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2023-04-25

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2023-05-26

E · Potential for more than minimal harm 2021-09-10

E37 · Emergency Preparedness Deficiencies

Fire Safety

Establish staff and initial training requirements.

Corrected 2021-10-31

Inspection history

Recent health citations

G · Actual harm 2025-03-06

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-30

E · Potential for more than minimal harm 2025-03-06

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-04-30

D · Potential for more than minimal harm 2025-03-06

F626 · Resident Rights Deficiencies

Health

Permit a resident to return to the nursing home after hospitalization or therapeutic leave that exceeds bed-hold policy.

Corrected 2025-04-30

D · Potential for more than minimal harm 2025-03-06

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-12-20

D · Potential for more than minimal harm 2025-03-06

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-04-30

E · Potential for more than minimal harm 2024-04-25

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2024-05-17

D · Potential for more than minimal harm 2024-04-25

F600 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.

Corrected 2024-05-17

D · Potential for more than minimal harm 2024-04-25

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-05-17

D · Potential for more than minimal harm 2023-04-25

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-04-25

F637 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident when there is a significant change in condition

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-04-25

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-04-25

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-04-25

F943 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Give their staff education on dementia care, and what abuse, neglect, and exploitation are; and how to report abuse, neglect, and exploitation.

Corrected 2023-05-26

D · Potential for more than minimal harm 2023-04-25

F947 · Nursing and Physician Services Deficiencies

Health

Ensure nurse aides have the skills they need to care for residents, and give nurse aides education in dementia care and abuse prevention.

Corrected 2023-05-26

F · Potential for more than minimal harm 2021-09-10

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2021-10-31

E · Potential for more than minimal harm 2021-09-10

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2021-10-31

E · Potential for more than minimal harm 2021-09-10

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2021-10-31

E · Potential for more than minimal harm 2021-09-10

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2021-10-31