Dover, DE

Bay Terrace Rehabilitation And Health Center

3-star overall rating with 3-star inspections with $19,937 in total fines with 18 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

889 South Little Creek Road, Dover, DE

(302) 674-0566

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

77

Certified beds

Average residents

74

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

Prestige Healthcare Administrative Services

Operator or chain grouping

Approved since

1979-05-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

0.76

Registered nurse staffing

LPN hours / resident day

1.02

Licensed practical nurse staffing

Aide hours / resident day

2.08

Nurse aide staffing

Weekend hours

3.61

Weekend nurse staffing

RN turnover

44%

Annual RN turnover

Total nurse turnover

34%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.0
1.8
0.8 pts better
1.9
0.9 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.4
1.4
About the same
1.8
0.4 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
95.7%
3.5 pts better
93.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
97.4%
2.6 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 2.8%
3.2%
0.4 pts better
3.3%
0.5 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 7.6%
6.5%
1.1 pts worse
11.4%
3.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 2.6%
5.6%
3 pts better
5.4%
2.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 4.3%
21.1%
16.8 pts better
19.6%
15.3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 16.9%
12.0%
4.9 pts worse
16.7%
0.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.4%
0.1%
0.3 pts worse
0.1%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 9.5%
17.5%
8 pts better
16.3%
6.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 11.7%
14.7%
3 pts better
14.9%
3.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.7%
0.7 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 0.0%
2.0%
2 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 20.5%
21.6%
1.1 pts better
19.8%
0.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 2.3%
4.4%
2.1 pts better
5.1%
2.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.3%
83.5%
14.8 pts better
81.7%
16.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 10.4%
11.2%
0.8 pts better
12.0%
1.6 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.4%
0.9%
0.5 pts worse
1.6%
0.2 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.0%
83.1%
14.9 pts better
79.7%
18.3 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 25.1%
21.5%
3.6 pts worse
23.9%
1.2 pts worse
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-02-19 · Fire 2025-02-19

18 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 2 Health 2024-02-23 · Fire 2024-02-23

14 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2022-09-26 · Fire 2022-09-26

4 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-02-19

E6 · Emergency Preparedness Deficiencies

Fire Safety

Conduct risk assessment and an All-Hazards approach.

Corrected 2025-04-10

Inspection history

Recent health citations

E · Potential for more than minimal harm 2025-02-19

F697 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate pain management for a resident who requires such services.

Corrected 2025-04-10

E · Potential for more than minimal harm 2025-02-19

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F550 · Resident Rights Deficiencies

Health

Honor the resident's right to a dignified existence, self-determination, communication, and to exercise his or her rights.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F568 · Resident Rights Deficiencies

Health

Properly hold, secure, and manage each resident's personal money which is deposited with the nursing home.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F644 · Resident Assessment and Care Planning Deficiencies

Health

Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F690 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for residents who are continent or incontinent of bowel/bladder, appropriate catheter care, and appropriate care to prevent urinary tract infections.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-04-10

D · Potential for more than minimal harm 2025-02-19

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2025-04-10

C · Minimal harm 2025-02-19

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2025-04-10

G · Actual harm 2024-12-02

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-12-02

F561 · Resident Rights Deficiencies

Health

Honor the resident's right to and the facility must promote and facilitate resident self-determination through support of resident choice.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-12-02

F578 · Resident Rights Deficiencies

Health

Honor the resident's right to request, refuse, and/or discontinue treatment, to participate in or refuse to participate in experimental research, and to formulate an advance directive.

Corrected 2025-01-20

D · Potential for more than minimal harm 2024-12-02

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-01-20

E · Potential for more than minimal harm 2024-02-23

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2024-04-01

E · Potential for more than minimal harm 2024-02-23

F802 · Nutrition and Dietary Deficiencies

Health

Provide sufficient support personnel to safely and effectively carry out the functions of the food and nutrition service.

Corrected 2024-04-01

E · Potential for more than minimal harm 2024-02-23

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-04-01

E · Potential for more than minimal harm 2024-02-23

F814 · Nutrition and Dietary Deficiencies

Health

Dispose of garbage and refuse properly.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-23

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-23

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-23

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-23

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-23

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2024-04-01

D · Potential for more than minimal harm 2024-02-23

F791 · Quality of Life and Care Deficiencies

Health

Provide or obtain dental services for each resident.

Corrected 2024-04-01

E · Potential for more than minimal harm 2022-09-26

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-10-18

D · Potential for more than minimal harm 2022-09-26

F679 · Quality of Life and Care Deficiencies

Health

Provide activities to meet all resident's needs.

Corrected 2022-10-18

D · Potential for more than minimal harm 2022-09-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2022-10-18

D · Potential for more than minimal harm 2022-09-26

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-10-18

Penalties and ownership

What sits behind the stars

$9,113 2025-04-11

Fine

Fine · fine $9,113

Fine

$10,824 2024-12-02

Fine

Fine · fine $10,824

Fine

Ownership

Btrc Holdings LLC

5% Or Greater Direct Ownership Interest · Organization

100% 1 facilities 2024-03-01
Aysan Tr

5% Or Greater Indirect Ownership Interest · Organization

0% 3 facilities 2024-03-01
Buah Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 3 facilities 2024-03-01
Copper De Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2024-03-01
Ellenbogen, Moss

Operational/Managerial Control · Individual

0% 14 facilities 2024-03-01
Gold De Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2024-03-01
Pa & De Noble Parentco LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 2 facilities 2024-03-01
Silver De Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 4 facilities 2024-03-01
Star De I Holdings LLC

5% Or Greater Indirect Ownership Interest · Organization

0% 3 facilities 2024-03-01
Star De I Trust

5% Or Greater Indirect Ownership Interest · Organization

0% 3 facilities 2024-03-01
Studd, Anne

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-01

Nearby options

Other facilities in reach

#1

Center At Eden Hill, LLC

Dover, DE

5-star overall rating with 5-star inspections with 8 recent health deficiencies

Overall
5 / 5
Health
5 / 5
Staffing
5 / 5
Fines
$0
#2

Complete Care At Silver Lake LLC

Dover, DE

3-star overall rating with 2-star inspections with $47,541 in total fines with 15 recent health deficiencies

Overall
3 / 5
Health
2 / 5
Staffing
4 / 5
Fines
$47,541
#3

Cadia Rehabilitation Capitol

Dover, DE

3-star overall rating with 3-star inspections with $8,018 in total fines with 9 recent health deficiencies

Overall
3 / 5
Health
3 / 5
Staffing
4 / 5
Fines
$8,018

Jump out

Supporting pages