Holyoke, MA

Day Brook Village Senior Living

2-star overall rating with 2-star inspections with 21 recent health deficiencies with 4 fire-safety deficiencies in the latest cycle

298 Jarvis Avenue, Holyoke, MA

(413) 538-7551

Compare this facility

Overall

2 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

92

Certified beds

Average residents

83

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Integritus Healthcare

Operator or chain grouping

Approved since

1981-07-28

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

15 facilities

Chain averages 3 overall / 3 health / 3 staffing / 2 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.59

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

1.02

Licensed practical nurse staffing · state 0.96 · national 0.87

Aide hours / resident day

2.52

Nurse aide staffing · state 2.26 · national 2.35

Total nurse hours

4.13

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.61

RN + LPN hours · state 1.60 · national 1.54

Weekend hours

3.72

Weekend nurse staffing · state 3.45 · national 3.43

Weekend RN hours

0.38

Weekend registered nurse coverage · state 0.46 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.08 · national 0.07

Adjusted RN hours

0.60

CMS adjusted RN staffing hours

Adjusted total hours

4.20

CMS adjusted total nurse staffing hours

Case-mix index

1.35

Higher values indicate more complex resident acuity

RN turnover

33%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 40% · national 46%

SNF VBP

Value-based purchasing

Program rank

5,261

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

36.80

Composite VBP score used to determine payment impact.

Payment multiplier

0.9901

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

6.54

Baseline 24.02% · Performance 19.09% · Measure score 6.54 · Achievement 5.04 · Improvement 6.54

Healthcare-associated infections

0

Baseline 5.96% · Performance 8.03% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

5.17

Performance 42.55% · Measure score 5.17 · Achievement 5.17 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

3.01

Baseline 4.15 hours · Performance 3.93 hours · Measure score 3.01 · Achievement 3.01 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.97%
10.72%
0.2 pts worse
No Different than the National Rate · Eligible stays 124 · Observed rate 10.48% · Lower 95% interval 7.37%
Discharge to community 43.75%
50.57%
6.8 pts worse
No Different than the National Rate · Eligible stays 100 · Observed rate 37% · Lower 95% interval 35.15%
Medicare spending per beneficiary 0.74
1.02
0.3 pts better
Drug regimen review with follow-up 89.74%
95.27%
5.5 pts worse
Numerator 70 · Denominator 78
Falls with major injury 1.28%
0.77%
0.5 pts worse
Numerator 1 · Denominator 78
Discharge self-care score 41.07%
53.69%
12.6 pts worse
Numerator 23 · Denominator 56
Discharge mobility score 42.86%
50.94%
8.1 pts worse
Numerator 24 · Denominator 56
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 78 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 8.03%
7.12%
0.9 pts worse
No Different than the National Rate · Eligible stays 72 · Observed rate 9.72% · Lower 95% interval 4.5%
Staff COVID-19 vaccination coverage 11.02%
8.2%
2.8 pts better
Numerator 14 · Denominator 127
Staff flu vaccination coverage 56.1%
42%
14.1 pts better
Numerator 46 · Denominator 82
Discharge function score 55.36%
56.45%
1.1 pts worse
Numerator 31 · Denominator 56
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 30 · Denominator 30
Transfer of health information to patient 90.91%
96.28%
5.4 pts worse
Numerator 20 · Denominator 22
Resident COVID-19 vaccinations up to date 28.89%
25.2%
3.7 pts better
Numerator 13 · Denominator 45

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
1.9
0.7 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.0 · Expected 1.6 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.2
1.5
0.3 pts better
1.8
0.6 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.1 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 94.2%
92.2%
2 pts better
93.4%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 93.8% · Q2 91.5% · Q3 95.9% · Q4 95.9% · 4Q avg 94.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
94.8%
5.2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.3%
3.5%
2.2 pts better
3.3%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 2.4% · Q3 1.4% · Q4 0.0% · 4Q avg 1.3% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 12.7%
12.0%
0.7 pts worse
11.4%
1.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 7.5% · Q2 15.4% · Q3 19.6% · Q4 10.0% · 4Q avg 12.7%
Percentage of long-stay residents who lose too much weight 10.4%
5.2%
5.2 pts worse
5.4%
5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 4.4% · Q2 9.8% · Q3 16.9% · Q4 11.1% · 4Q avg 10.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 8.9%
19.2%
10.3 pts better
19.6%
10.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.2% · Q2 8.7% · Q3 9.5% · Q4 9.1% · 4Q avg 8.9%
Percentage of long-stay residents who received an antipsychotic medication 16.4%
22.5%
6.1 pts better
16.7%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 21.8% · Q2 17.0% · Q3 14.3% · Q4 12.0% · 4Q avg 16.4% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 28.2%
17.7%
10.5 pts worse
16.3%
11.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 30.2% · Q2 24.8% · Q3 33.6% · Q4 24.2% · 4Q avg 28.2% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 29.8%
17.6%
12.2 pts worse
14.9%
14.9 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 32.9% · Q2 28.6% · Q3 28.1% · Q4 29.0% · 4Q avg 29.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.0%
1 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 2.0%
2.0%
About the same
1.7%
0.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 2.5% · Q3 1.4% · Q4 2.7% · 4Q avg 2.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 26.3%
21.7%
4.6 pts worse
19.8%
6.5 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.2% · Q2 27.3% · Q3 24.4% · Q4 23.7% · 4Q avg 26.3%
Percentage of long-stay residents with pressure ulcers 3.5%
4.6%
1.1 pts better
5.1%
1.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 5.3% · Q3 4.4% · Q4 4.6% · 4Q avg 3.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 84.6%
77.1%
7.5 pts better
81.7%
2.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 91.4% · Q2 82.1% · Q3 84.0% · Q4 82.2% · 4Q avg 84.6%
Percentage of short-stay residents who had an outpatient emergency department visit 10.2%
11.8%
1.6 pts better
12.0%
1.8 pts better
Short Stay · 20240701-20250630 · Adjusted 10.2% · Observed 10.0% · Expected 11.0% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.9%
1.3%
0.4 pts better
1.6%
0.7 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.0% · Q2 2.2% · Q3 0.0% · Q4 0.0% · 4Q avg 0.9% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 86.7%
77.7%
9 pts better
79.7%
7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 86.7%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 27.3%
25.8%
1.5 pts worse
23.9%
3.4 pts worse
Short Stay · 20240701-20250630 · Adjusted 27.3% · Observed 25.0% · Expected 21.9% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-04-03 · Fire 2025-04-03

22 health deficiencies

Top issue: Quality of Life and Care (6 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-02-05 · Fire 2024-02-05

7 health deficiencies

Top issue: Infection Control (2 deficiencies)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2022-08-04 · Fire 2022-08-04

10 health deficiencies

Top issue: Resident Rights (3 deficiencies)

7 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-04-03

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-05-16

D · Potential for more than minimal harm 2025-04-03

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2025-05-16

D · Potential for more than minimal harm 2025-04-03

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2025-05-16

D · Potential for more than minimal harm 2025-04-03

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-05-16

D · Potential for more than minimal harm 2024-02-05

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2024-03-31

D · Potential for more than minimal harm 2024-02-05

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-03-31

D · Potential for more than minimal harm 2024-02-05

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2024-03-31

F · Potential for more than minimal harm 2022-08-04

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2022-09-22

F · Potential for more than minimal harm 2022-08-04

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-09-22

F · Potential for more than minimal harm 2022-08-04

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2022-09-22

E · Potential for more than minimal harm 2022-08-04

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2022-09-22

D · Potential for more than minimal harm 2022-08-04

K211 · Egress Deficiencies

Fire Safety

Keep aisles, corridors, and exits free of obstruction in case of emergency.

Corrected 2022-09-22

D · Potential for more than minimal harm 2022-08-04

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2022-09-22

D · Potential for more than minimal harm 2022-08-04

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2022-09-22

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-11-18

F573 · Resident Rights Deficiencies

Health

Let each resident or the resident's legal representative access or purchase copies of all the resident's records.

Corrected 2025-12-16

D · Potential for more than minimal harm 2025-11-18

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-09-17

D · Potential for more than minimal harm 2025-11-18

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-12-16

E · Potential for more than minimal harm 2025-04-03

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2025-05-18

E · Potential for more than minimal harm 2025-04-03

F803 · Nutrition and Dietary Deficiencies

Health

Ensure menus must meet the nutritional needs of residents, be prepared in advance, be followed, be updated, be reviewed by dietician, and meet the needs of the resident.

Corrected 2025-05-18

E · Potential for more than minimal harm 2025-04-03

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-05-18

E · Potential for more than minimal harm 2025-04-03

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F558 · Resident Rights Deficiencies

Health

Reasonably accommodate the needs and preferences of each resident.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F692 · Quality of Life and Care Deficiencies

Health

Provide enough food/fluids to maintain a resident's health.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F868 · Administration Deficiencies

Health

Have the Quality Assessment and Assurance group have the required members and meet at least quarterly

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-04-03

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2025-05-18

B · Minimal harm 2025-04-03

F582 · Resident Rights Deficiencies

Health

Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.

Corrected 2025-05-18

B · Minimal harm 2025-04-03

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-05-18

D · Potential for more than minimal harm 2025-03-26

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-05-01

D · Potential for more than minimal harm 2025-03-26

F773 · Administration Deficiencies

Health

Provide or obtain laboratory tests/services when ordered and promptly tell the ordering practitioner of the results.

Corrected 2025-05-01

D · Potential for more than minimal harm 2025-03-26

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2025-05-01

D · Potential for more than minimal harm 2024-02-05

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2024-03-21

D · Potential for more than minimal harm 2024-02-05

F698 · Quality of Life and Care Deficiencies

Health

Provide safe, appropriate dialysis care/services for a resident who requires such services.

Corrected 2024-03-21

D · Potential for more than minimal harm 2024-02-05

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2024-03-21

D · Potential for more than minimal harm 2024-02-05

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2024-03-21

D · Potential for more than minimal harm 2024-02-05

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-03-21

D · Potential for more than minimal harm 2024-02-05

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2024-03-21

C · Minimal harm 2024-02-05

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2024-03-21

E · Potential for more than minimal harm 2022-08-04

F623 · Resident Rights Deficiencies

Health

Provide timely notification to the resident, and if applicable to the resident representative and ombudsman, before transfer or discharge, including appeal rights.

Corrected 2022-09-08

E · Potential for more than minimal harm 2022-08-04

F625 · Resident Rights Deficiencies

Health

Notify the resident or the resident’s representative in writing how long the nursing home will hold the resident’s bed in cases of transfer to a hospital or therapeutic leave.

Corrected 2022-09-08

E · Potential for more than minimal harm 2022-08-04

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-09-08

E · Potential for more than minimal harm 2022-08-04

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2022-09-08

E · Potential for more than minimal harm 2022-08-04

F925 · Environmental Deficiencies

Health

Make sure there is a pest control program to prevent/deal with mice, insects, or other pests.

Corrected 2022-09-08

D · Potential for more than minimal harm 2022-08-04

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2022-09-08

D · Potential for more than minimal harm 2022-08-04

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2022-09-08

D · Potential for more than minimal harm 2022-08-04

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2022-09-08

D · Potential for more than minimal harm 2022-08-04

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2022-09-08

D · Potential for more than minimal harm 2022-08-04

F883 · Infection Control Deficiencies

Health

Develop and implement policies and procedures for flu and pneumonia vaccinations.

Corrected 2022-09-08

Penalties and ownership

What sits behind the stars

Ownership

Integritus Healthcare Inc

5% Or Greater Direct Ownership Interest · Organization

100% 14 facilities 2022-09-01
Integritus Healthcare Management Services Inc

5% Or Greater Indirect Ownership Interest · Organization

100% 14 facilities 2022-02-01
Gingras, Marcie Jo

Corporate Officer · Individual

0% 15 facilities 2021-12-31
Integritus Healthcare Inc

Operational/Managerial Control · Organization

0% 14 facilities 2022-02-01
Integritus Healthcare Management Services Inc

Operational/Managerial Control · Organization

0% 14 facilities 2022-02-01
Jones, William

Corporate Director · Individual

0% 15 facilities 2017-05-12
Jones, William

Corporate Officer · Individual

0% 15 facilities 2017-05-12
Kazi, Fahim

Operational/Managerial Control · Individual

0% 1 facilities 2022-02-01
Walton, Dane

Operational/Managerial Control · Individual

0% 1 facilities 2022-02-01

Nearby options

Other facilities in reach

#2

Care One At Holyoke

Holyoke, MA

5-star overall rating with 5-star inspections with 1 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
5 / 5
Fines
$0
#3

Regalcare At Holyoke

Holyoke, MA

1-star overall rating with 2-star inspections with $13,153 in total fines with 10 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

Overall
1 / 5
Health
2 / 5
Staffing
1 / 5
Fines
$13,153

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