Crystal River, FL

Cypress Cove Care Center

5-star overall rating with 4-star inspections with 2 recent health deficiencies

700 Se Dr Martin Luther Jr Ave, Crystal River, FL

(352) 795-8832

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

4 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

120

Certified beds

Average residents

113

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Health Services Management

Operator or chain grouping

Approved since

1983-06-14

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

16 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.52

Registered nurse staffing · state 0.73 · national 0.68

LPN hours / resident day

0.75

Licensed practical nurse staffing · state 0.79 · national 0.87

Aide hours / resident day

2.44

Nurse aide staffing · state 2.34 · national 2.35

Total nurse hours

3.71

All reported nurse hours · state 3.86 · national 3.89

Licensed hours

1.27

RN + LPN hours · state 1.52 · national 1.54

Weekend hours

3.41

Weekend nurse staffing · state 3.51 · national 3.43

Weekend RN hours

0.26

Weekend registered nurse coverage · state 0.53 · national 0.47

Physical therapist

0.05

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

0.58

CMS adjusted RN staffing hours

Adjusted total hours

4.16

CMS adjusted total nurse staffing hours

Case-mix index

1.22

Higher values indicate more complex resident acuity

RN turnover

38%

Annual RN turnover · state 46% · national 45%

Total nurse turnover

37%

Annual nurse turnover · state 42% · national 46%

SNF VBP

Value-based purchasing

Program rank

2,179

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

51.21

Composite VBP score used to determine payment impact.

Payment multiplier

1.0055

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.94

Baseline 22.63% · Performance 20.15% · Measure score 3.94 · Achievement 2.77 · Improvement 3.94

Healthcare-associated infections

5.29

Baseline 8.88% · Performance 6.63% · Measure score 5.29 · Achievement 4.02 · Improvement 5.29

Total nurse turnover

8.21

Performance 30.11% · Measure score 8.21 · Achievement 8.21 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

3.05

Baseline 4.29 hours · Performance 3.95 hours · Measure score 3.05 · Achievement 3.05 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 12.3%
10.72%
1.6 pts worse
No Different than the National Rate · Eligible stays 245 · Observed rate 13.06% · Lower 95% interval 9.8%
Discharge to community 57.56%
50.57%
7 pts better
Better than the National Rate · Eligible stays 209 · Observed rate 53.59% · Lower 95% interval 51.06%
Medicare spending per beneficiary 0.98
1.02
About the same
Drug regimen review with follow-up 98.86%
95.27%
3.6 pts better
Numerator 174 · Denominator 176
Falls with major injury 0.57%
0.77%
0.2 pts better
Numerator 1 · Denominator 176
Discharge self-care score 34.29%
53.69%
19.4 pts worse
Numerator 48 · Denominator 140
Discharge mobility score 45%
50.94%
5.9 pts worse
Numerator 63 · Denominator 140
Pressure ulcers or injuries, new or worsened 0.57%
2.29%
1.7 pts better
Numerator 1 · Denominator 176 · Adjusted rate 0.42%
Healthcare-associated infections requiring hospitalization 6.63%
7.12%
0.5 pts better
No Different than the National Rate · Eligible stays 146 · Observed rate 5.48% · Lower 95% interval 3.93%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 163
Staff flu vaccination coverage 31.41%
42%
10.6 pts worse
Numerator 49 · Denominator 156
Discharge function score 48.57%
56.45%
7.9 pts worse
Numerator 68 · Denominator 140
Transfer of health information to provider 66.3%
95.95%
29.7 pts worse
Numerator 61 · Denominator 92
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 19 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 24.66%
25.2%
0.5 pts worse
Numerator 18 · Denominator 73

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.5
2.1
0.6 pts better
1.9
0.4 pts better
Long Stay · 20240701-20250630 · Adjusted 1.5 · Observed 1.4 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.6
1.2
0.6 pts better
1.8
1.2 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.6 · Expected 1.5 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
97.8%
2.2 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
99.2%
0.8 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 1.5%
2.6%
1.1 pts better
3.3%
1.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 2.3% · Q3 1.2% · Q4 0.0% · 4Q avg 1.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
3.7%
3.7 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 4.9%
5.9%
1 pts better
5.4%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 8.1% · Q2 4.4% · Q3 1.5% · Q4 5.9% · 4Q avg 4.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 4.6%
15.7%
11.1 pts better
19.6%
15 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.9% · Q2 5.6% · Q3 5.8% · Q4 4.3% · 4Q avg 4.6%
Percentage of long-stay residents who received an antipsychotic medication 4.5%
9.8%
5.3 pts better
16.7%
12.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.0% · Q2 5.2% · Q3 5.5% · Q4 3.4% · 4Q avg 4.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 22.9%
11.7%
11.2 pts worse
16.3%
6.6 pts worse
Long Stay · 2024Q4-2025Q3 · 4Q avg 22.9% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.1%
9.8%
0.7 pts better
14.9%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 9.2% · Q2 11.8% · Q3 6.2% · Q4 9.0% · 4Q avg 9.1% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
0.4%
0.4 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.0%
0.8%
0.8 pts better
1.7%
1.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 22.1%
12.5%
9.6 pts worse
19.8%
2.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 28.4% · Q2 28.6% · Q3 20.2% · Q4 11.3% · 4Q avg 22.1%
Percentage of long-stay residents with pressure ulcers 2.8%
5.1%
2.3 pts better
5.1%
2.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 3.3% · Q3 2.8% · Q4 0.0% · 4Q avg 2.8% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.9%
94.3%
5.6 pts better
81.7%
18.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.5% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 99.9%
Percentage of short-stay residents who had an outpatient emergency department visit 8.6%
9.3%
0.7 pts better
12.0%
3.4 pts better
Short Stay · 20240701-20250630 · Adjusted 8.6% · Observed 9.0% · Expected 11.7% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.7%
1.5%
0.8 pts better
1.6%
0.9 pts better
Short Stay · 2024Q4-2025Q3 · Q1 2.7% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.7% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 100.0%
94.7%
5.3 pts better
79.7%
20.3 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 19.7%
26.2%
6.5 pts better
23.9%
4.2 pts better
Short Stay · 20240701-20250630 · Adjusted 19.7% · Observed 19.7% · Expected 23.8% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2024-11-21 · Fire 2024-11-21

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-09-14 · Fire 2023-09-14

1 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

5 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 3 Health 2022-03-24 · Fire 2022-03-24

2 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2023-09-14

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2023-10-13

E · Potential for more than minimal harm 2023-09-14

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2023-10-13

E · Potential for more than minimal harm 2023-09-14

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2023-10-06

E · Potential for more than minimal harm 2023-09-14

K921 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure that testing and maintenance of electrical equipment is performed.

Corrected 2023-10-06

D · Potential for more than minimal harm 2023-09-14

K741 · Miscellaneous Deficiencies

Fire Safety

Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.

Corrected 2023-10-06

Inspection history

Recent health citations

E · Potential for more than minimal harm 2024-11-21

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-01-03

D · Potential for more than minimal harm 2024-11-21

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-01-03

D · Potential for more than minimal harm 2023-09-14

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-10-06

D · Potential for more than minimal harm 2022-03-24

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2022-04-15

D · Potential for more than minimal harm 2022-03-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2022-04-15

Penalties and ownership

What sits behind the stars

Ownership

Health Services Management, Inc.

5% Or Greater Direct Ownership Interest · Organization

100% 14 facilities 2000-10-01
Baxter, Kevin

Operational/Managerial Control · Individual

0% 6 facilities 2022-01-10
Baxter, Kevin

Corporate Officer · Individual

0% 6 facilities 2022-01-10
Deven, Ulhas

Operational/Managerial Control · Individual

0% 1 facilities 2022-01-10
Fisher, Scott

Operational/Managerial Control · Individual

0% 6 facilities 2022-01-10
Fisher, Scott

Corporate Officer · Individual

0% 6 facilities 2012-04-02
Health Services Management, Inc.

Operational/Managerial Control · Organization

0% 14 facilities 2022-01-10
Jackson, Brian

Operational/Managerial Control · Individual

0% 7 facilities 2022-01-10
Jackson, Brian

Corporate Officer · Individual

0% 7 facilities 2022-01-10
National Health Investors, Inc.

5% Or Greater Mortgage Interest · Organization

0% 8 facilities 2022-01-10
Nhi-Reit Of Florida, LLC

5% Or Greater Mortgage Interest · Organization

0% 6 facilities 2022-01-10
Shatz, Jim

Operational/Managerial Control · Individual

0% 6 facilities 2022-01-10
Shatz, Jim

Corporate Officer · Individual

0% 6 facilities 2021-04-06
White, Joshua

Operational/Managerial Control · Individual

0% 16 facilities 2022-01-10
White, Joshua

Corporate Officer · Individual

0% 16 facilities 2022-01-10
Yerbury, Heidi

Operational/Managerial Control · Individual

0% 1 facilities 2022-01-10

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Overall
4 / 5
Health
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Staffing
4 / 5
Fines
$0
#2

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5-star overall rating with 4-star inspections with $125,040 in total fines with 5 recent health deficiencies with 5 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
4 / 5
Staffing
3 / 5
Fines
$125,040

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