Federal inspection record · CMS data as of October 1, 2026

Crowne Health Care Of Citronelle

19225 North 4th Street, Citronelle, AL · (251) 866-5509

CMS overall rating

5 of 5

Compare with a nearby home →
Certified beds
69
Residents per day
66
Ownership
For-Profit
Chain
Crowne Health Care
Medicare / Medicaid
Medicare + Medicaid
Certified since
July 1, 1977

1

How this home got 5 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in Alabama.

  2. Staffing

    no change (already 5)

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    5 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among Alabama homes

Crowne Health Care Of Citronelle carries 0 inspection points, the cleanest record possible.

5★4★3★2★1★+7 homes above 29905102550100200inspection points → fewer is better on the leftThis home · 0 pts · 5★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in Alabama: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–3 pts
  • 4★ 3–12 pts
  • 3★ 12–23 pts
  • 2★ 23–46 pts
  • 1★ over 46 pts

Bars show every rated home in Alabama by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

No health citations on record in this data.

Inspection history

  1. 2023-06-09

    0 health deficiencies · 4 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  2. 2021-08-06

    0 health deficiencies · 1 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

  3. 2019-03-07

    0 health deficiencies · 0 fire-safety deficiencies

    No concentrated health issue counts in this cycle.

4

Nursing time per resident, per day

Each resident here gets about 4 h 28 min of nursing staff time a day, 40 min of it from a registered nurse.

This home

4 h 28 min

Alabama average

3 h 54 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 37% of nursing staff and 22% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident days0.1 pts worse2.01.91.8
Number of outpatient emergency department visits per 1000 long-stay resident days1.7 pts better01.71.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine7.2 pts better100.0%92.8%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine0.3 pts worse95.1%95.4%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury2 pts better1.2%3.2%3.2%
Percentage of long-stay residents who have depressive symptoms0.6 pts better0.9%1.5%13.5%
Percentage of long-stay residents who lose too much weight1.5 pts worse6.9%5.4%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.2 pts better18.1%24.3%19.5%
Percentage of long-stay residents who received an antipsychotic medication8.2 pts worse29.5%21.3%15.4%
Percentage of long-stay residents who were physically restrained0.5 pts better0.0%0.5%0.1%
Percentage of long-stay residents whose ability to walk independently worsened11.7 pts worse22.7%11.0%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased15.4 pts worse26.9%11.5%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.6 pts worse1.5%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts better1.3%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence7.3 pts better4.9%12.2%18.3%
Percentage of long-stay residents with pressure ulcers1.1 pts worse6.3%5.2%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine13.9 pts better99.5%85.6%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit11.7 pts better0.0%11.7%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.9 pts worse2.8%1.9%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine60.6 pts worse21.6%82.2%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission10.3 pts better14.1%24.4%23.4%

·

Who owns and runs it

12 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
Crowne Operations, Inc5% Or Greater Direct Ownership Interest · Organization100%18 facilities
Jennifer Jones Mcinnish Family Dynasty Trust #15% Or Greater Indirect Ownership Interest · Organization50%18 facilities
Richard Bryan Jones Family Dynasty Trust #15% Or Greater Indirect Ownership Interest · Organization50%18 facilities
Crowne Management, LLCOperational/Managerial Control · Organization0%18 facilities
Dunnam, NoelCorporate Director · Individual0%18 facilities
Dunnam, NoelCorporate Officer · Individual0%18 facilities
Health Care Authority Of The Town Of Citronelle5% Or Greater Mortgage Interest · Organization0%1 facilities
Jones, RichardCorporate Director · Individual0%22 facilities
Jones, RichardCorporate Officer · Individual0%22 facilities
Manning, MarcusCorporate Director · Individual0%18 facilities
Myers, GregoryW-2 Managing Employee · Individual0%1 facilities
Wilder, JohnCorporate Director · Individual0%18 facilities

·

Fire safety

5 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Egress2F
  1. F

    Have properly located and lighted "Exit" signs.

    June 9, 2023 · K293 · Corrected June 22, 2023

  2. D

    Keep aisles, corridors, and exits free of obstruction in case of emergency.

    June 9, 2023 · K211 · Corrected June 22, 2023

Smoke2F
  1. F

    Inspect, test, and maintain automatic sprinkler systems.

    June 9, 2023 · K353 · Corrected June 22, 2023

  2. D

    Properly select, install, inspect, or maintain portable fire extinguishes.

    August 6, 2021 · K355 · Corrected August 10, 2021

Gas, Vacuum, and Electrical Systems1F
  1. F

    Have generator or other power source capable of supplying service within 10 seconds.

    June 9, 2023 · K918 · Corrected June 22, 2023

·

Other homes nearby

  1. Worst citation, 3 yrs
    F
    Nursing / resident / day
    4 h 28 min
    Fines
    $0
  2. Worst citation, 3 yrs
    G
    Nursing / resident / day
    4 h 46 min
    Fines
    $8,788
  3. Pine Haven Rehabilitation And Wellness Center

    Eight Mile, AL · Legacy Healthcare

    Worst citation, 3 yrs
    D
    Nursing / resident / day
    3 h 31 min
    Fines
    $0