Kennett Square, PA

Crosslands

5-star overall rating with 4-star inspections with $12,735 in total fines with 3 recent health deficiencies

1660 East Street Road, Kennett Square, PA

(610) 388-1441

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

4 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

60

Certified beds

Average residents

50

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

Kendal

Operator or chain grouping

Approved since

1977-09-26

CMS approved date

Coverage

Medicare

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.18

Registered nurse staffing

LPN hours / resident day

1.13

Licensed practical nurse staffing

Aide hours / resident day

2.74

Nurse aide staffing

Weekend hours

4.56

Weekend nurse staffing

RN turnover

18%

Annual RN turnover

Total nurse turnover

32%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.3
1.7
0.4 pts better
1.9
0.6 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.0
1.2
0.2 pts better
1.8
0.8 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
86.9%
13.1 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
93.5%
6.5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 1.1%
3.2%
2.1 pts better
3.3%
2.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.6%
6.5%
5.9 pts better
11.4%
10.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 0.6%
6.5%
5.9 pts better
5.4%
4.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 27.3%
19.9%
7.4 pts worse
19.6%
7.7 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 6.7%
18.7%
12 pts better
16.7%
10 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 14.3%
19.6%
5.3 pts better
16.3%
2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 26.3%
18.3%
8 pts worse
14.9%
11.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 1.8%
0.9%
0.9 pts worse
1.0%
0.8 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.2%
1.7%
0.5 pts worse
1.7%
0.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 37.2%
26.4%
10.8 pts worse
19.8%
17.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 10.5%
5.3%
5.2 pts worse
5.1%
5.4 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 85.2%
68.9%
16.3 pts better
81.7%
3.5 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 8.5%
9.8%
1.3 pts better
12.0%
3.5 pts better
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.9%
68.7%
28.2 pts better
79.7%
17.2 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 11.2%
23.1%
11.9 pts better
23.9%
12.7 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-09 · Fire 2025-01-09

3 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 2 Health 2023-12-28 · Fire 2023-12-28

1 health deficiencies

Top issue: Freedom from Abuse and Neglect and Exploitation (1 deficiency)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-01-27 · Fire 2023-01-27

2 health deficiencies

Top issue: Pharmacy Service (1 deficiency)

1 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2023-12-28

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2023-12-30

E · Potential for more than minimal harm 2023-12-28

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-12-30

E · Potential for more than minimal harm 2023-12-28

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2023-12-30

D · Potential for more than minimal harm 2023-01-27

K929 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure precautions for handling oxygen cylinders and equipment are correctly followed.

Corrected 2023-02-17

Inspection history

Recent health citations

G · Actual harm 2025-01-09

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-03-07

D · Potential for more than minimal harm 2025-01-09

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2025-03-07

D · Potential for more than minimal harm 2025-01-09

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2025-02-21

E · Potential for more than minimal harm 2024-01-22

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2024-02-29

E · Potential for more than minimal harm 2024-01-22

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-12-14

D · Potential for more than minimal harm 2023-12-28

F610 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Respond appropriately to all alleged violations.

Corrected 2024-01-31

Penalties and ownership

What sits behind the stars

$12,735 2025-01-09

Fine

Fine · fine $12,735

Fine

Ownership

Beaver, Seth

Operational/Managerial Control · Individual

0% 2 facilities 2017-01-03
Berardi, Michele

Operational/Managerial Control · Individual

0% 2 facilities 2011-11-14
Citizens Bank Of Pennsylvania

5% Or Greater Security Interest · Organization

0% 2 facilities 2010-12-01
Citizens Bank Of Pennsylvania

5% Or Greater Mortgage Interest · Organization

0% 2 facilities 2010-12-01
Emig, Catherine

Operational/Managerial Control · Individual

0% 1 facilities 1987-03-01
Evans, Patricia

Corporate Director · Individual

0% 2 facilities 2023-06-13
Evans, Patricia

Corporate Officer · Individual

0% 2 facilities 2025-03-11
Grove, David

Corporate Director · Individual

0% 2 facilities 2021-04-13
Grove, David

Corporate Officer · Individual

0% 2 facilities 2021-04-13
Helle, Jennifer

Corporate Director · Individual

0% 2 facilities 2024-11-12
Hurd, William

Corporate Director · Individual

0% 2 facilities 2016-10-11
Huxtable, Jonathan

Corporate Director · Individual

0% 2 facilities 2023-10-01
Lawrence, Thomas

Operational/Managerial Control · Individual

0% 4 facilities 2005-06-24
Marsillo, Lisa

Operational/Managerial Control · Individual

0% 1 facilities 2020-01-21
Marsillo, Lisa

Corporate Officer · Individual

0% 1 facilities 2020-01-21
O'brien, Timothy

Operational/Managerial Control · Individual

0% 1 facilities 2025-01-02
Petrocelli, Susan

Corporate Director · Individual

0% 2 facilities 2022-12-13
Pettiford, Quiana

Operational/Managerial Control · Individual

0% 2 facilities 2022-08-20
Plasha, Edward

Operational/Managerial Control · Individual

0% 2 facilities 2002-02-18
Poutasse, Sarah

Corporate Director · Individual

0% 2 facilities 2025-03-11
Renz, Susan

Corporate Director · Individual

0% 2 facilities 2021-02-09
Renz, Susan

Corporate Officer · Individual

0% 2 facilities 2023-04-11
Spackman, Frederick

Corporate Director · Individual

0% 2 facilities 2019-10-08
Spackman, Frederick

Corporate Officer · Individual

0% 2 facilities 2023-04-11
Stover, Anthony

Corporate Director · Individual

0% 2 facilities 2021-03-16
Taylor, Andrea

Corporate Director · Individual

0% 2 facilities 2022-02-08
Taylor, Donna

Operational/Managerial Control · Individual

0% 2 facilities 2019-06-01
Ward, Clare

Corporate Director · Individual

0% 2 facilities 2025-05-13

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Health
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Staffing
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Overall
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Health
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Staffing
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Fines
$83,889

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