New Lisbon, WI

Crest View Nursing Home

5-star overall rating with 5-star inspections with 4 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

612 View St, New Lisbon, WI

(608) 562-3667

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

3 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

50

Certified beds

Average residents

48

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1995-11-01

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.07

Registered nurse staffing

LPN hours / resident day

0.14

Licensed practical nurse staffing

Aide hours / resident day

2.72

Nurse aide staffing

Weekend hours

3.51

Weekend nurse staffing

RN turnover

42%

Annual RN turnover

Total nurse turnover

42%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.7
1.6
0.9 pts better
1.9
1.2 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 1.6
2.2
0.6 pts better
1.8
0.2 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
95.0%
5 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 4.3%
3.2%
1.1 pts worse
3.3%
1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 6.2%
5.0%
1.2 pts worse
11.4%
5.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 7.3%
4.9%
2.4 pts worse
5.4%
1.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 18.8%
16.6%
2.2 pts worse
19.6%
0.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 16.8%
16.7%
0.1 pts worse
16.7%
0.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 30.2%
21.1%
9.1 pts worse
16.3%
13.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 31.5%
17.3%
14.2 pts worse
14.9%
16.6 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 2.2%
2.3%
0.1 pts better
1.0%
1.2 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 2.2%
3.0%
0.8 pts better
1.7%
0.5 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 15.0%
25.5%
10.5 pts better
19.8%
4.8 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 2.1%
5.5%
3.4 pts better
5.1%
3 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.5%
86.8%
7.7 pts better
81.7%
12.8 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who newly received an antipsychotic medication 6.1%
1.3%
4.8 pts worse
1.6%
4.5 pts worse
Short Stay · 2024Q4-2025Q3

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-01-16 · Fire 2025-01-16

4 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (2 deficiencies)

Cycle 2 Health 2024-01-18 · Fire 2024-01-18

0 health deficiencies

No concentrated health issue counts in this cycle.

4 fire-safety deficiencies

Top issue: Smoke (4 deficiencies)

Cycle 3 Health 2022-12-08 · Fire 2022-12-08

0 health deficiencies

No concentrated health issue counts in this cycle.

6 fire-safety deficiencies

Top issue: Smoke (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-01-16

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2025-03-01

E · Potential for more than minimal harm 2025-01-16

K351 · Smoke Deficiencies

Fire Safety

Install an approved automatic sprinkler system.

Corrected 2025-03-01

E · Potential for more than minimal harm 2025-01-16

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-03-01

E · Potential for more than minimal harm 2025-01-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2025-03-01

D · Potential for more than minimal harm 2025-01-16

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-03-01

D · Potential for more than minimal harm 2025-01-16

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-03-01

E · Potential for more than minimal harm 2024-01-18

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2024-02-02

E · Potential for more than minimal harm 2024-01-18

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2024-02-02

D · Potential for more than minimal harm 2024-01-18

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-02-02

D · Potential for more than minimal harm 2024-01-18

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-02-02

F · Potential for more than minimal harm 2022-12-08

E4 · Emergency Preparedness Deficiencies

Fire Safety

Develop and maintain an Emergency Preparedness Program (EP).

Corrected 2022-12-28

E · Potential for more than minimal harm 2022-12-08

K222 · Egress Deficiencies

Fire Safety

Add doors in an exit area that do not require the use of a key from the exit side unless in case of special locking arrangements.

Corrected 2022-12-12

E · Potential for more than minimal harm 2022-12-08

K346 · Smoke Deficiencies

Fire Safety

Follow proper procedures when the fire alarm was out of service for more than 4 hours.

Corrected 2022-12-27

E · Potential for more than minimal harm 2022-12-08

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-01-31

E · Potential for more than minimal harm 2022-12-08

K362 · Smoke Deficiencies

Fire Safety

Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.

Corrected 2023-01-08

D · Potential for more than minimal harm 2022-12-08

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2022-12-08

Inspection history

Recent health citations

D · Potential for more than minimal harm 2025-01-16

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-16

F685 · Quality of Life and Care Deficiencies

Health

Assist a resident in gaining access to vision and hearing services.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-16

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2025-02-07

D · Potential for more than minimal harm 2025-01-16

F790 · Quality of Life and Care Deficiencies

Health

Provide routine and 24-hour emergency dental care for each resident.

Corrected 2025-02-07

Penalties and ownership

What sits behind the stars

Ownership

Bartels, Dara

Operational/Managerial Control · Individual

0% 2 facilities 2021-12-02
Bartels, Dara

Corporate Officer · Individual

0% 2 facilities 2021-12-02
Bartels, Dara

W-2 Managing Employee · Individual

0% 2 facilities 2021-12-02
Herek, Michelle

Corporate Director · Individual

0% 1 facilities 2022-04-01
Kattenbraker, Daniel

Corporate Director · Individual

0% 2 facilities 2010-02-01
Kovach, Cassondra

Corporate Director · Individual

0% 2 facilities 2013-01-01
Kovach, Cassondra

W-2 Managing Employee · Individual

0% 2 facilities 2003-01-01
Linsmeyer, Sandy

Corporate Officer · Individual

0% 2 facilities 2004-12-01
Loging, Dennis

Corporate Director · Individual

0% 2 facilities 2016-03-01
Murphy, Lori

Corporate Director · Individual

0% 2 facilities 2018-10-01
Richards-Bria, Rebecca

Corporate Director · Individual

0% 1 facilities 2022-04-01
Schultz, Brian

Corporate Director · Individual

0% 1 facilities 2021-03-01
Scott, Randy

Corporate Director · Individual

0% 3 facilities 2013-05-01
Willer, Larry

Corporate Officer · Individual

0% 2 facilities 2007-05-01

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Staffing
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Health
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Staffing
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Fines
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Staffing
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Fines
$61,870

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