Nashua, NH

Courville at Nashua

4-star overall rating with 3-star inspections with 2 recent health deficiencies with 6 fire-safety deficiencies in the latest cycle

22 Hunt Street, Nashua, NH

(603) 889-5450

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

94

Certified beds

Average residents

75

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1980-06-24

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.43

Registered nurse staffing · state 0.74 · national 0.68

LPN hours / resident day

1.16

Licensed practical nurse staffing · state 0.76 · national 0.87

Aide hours / resident day

2.11

Nurse aide staffing · state 2.39 · national 2.35

Total nurse hours

3.70

All reported nurse hours · state 3.88 · national 3.89

Licensed hours

1.58

RN + LPN hours · state 1.49 · national 1.54

Weekend hours

3.35

Weekend nurse staffing · state 3.44 · national 3.43

Weekend RN hours

0.42

Weekend registered nurse coverage · state 0.51 · national 0.47

Physical therapist

0.07

Reported PT staffing · state 0.06 · national 0.07

Adjusted RN hours

0.39

CMS adjusted RN staffing hours

Adjusted total hours

3.36

CMS adjusted total nurse staffing hours

Case-mix index

1.51

Higher values indicate more complex resident acuity

RN turnover

69%

Annual RN turnover · state 45% · national 45%

Total nurse turnover

47%

Annual nurse turnover · state 49% · national 46%

SNF VBP

Value-based purchasing

Program rank

8,084

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

27.87

Composite VBP score used to determine payment impact.

Payment multiplier

0.9847

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

3.83

Baseline 18.49% · Performance 19.66% · Measure score 3.83 · Achievement 3.83 · Improvement 0

Healthcare-associated infections

7.31

Baseline 5.02% · Performance 5.65% · Measure score 7.31 · Achievement 7.31 · Improvement 0

Total nurse turnover

0

Performance 65.98% · Measure score 0 · Achievement 0 · This facility did not have sufficient data to calculate a baseline period measure result.

Adjusted total nurse staffing

0

Baseline 3.19 hours · Performance 3.18 hours · Measure score 0 · Achievement 0 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 9.28%
10.72%
1.4 pts better
No Different than the National Rate · Eligible stays 400 · Observed rate 7.25% · Lower 95% interval 7.44%
Discharge to community 63.66%
50.57%
13.1 pts better
Better than the National Rate · Eligible stays 408 · Observed rate 61.27% · Lower 95% interval 58.06%
Medicare spending per beneficiary 0.93
1.02
0.1 pts better
Drug regimen review with follow-up 97.94%
95.27%
2.7 pts better
Numerator 238 · Denominator 243
Falls with major injury 0.41%
0.77%
0.4 pts better
Numerator 1 · Denominator 243
Discharge self-care score 47.19%
53.69%
6.5 pts worse
Numerator 84 · Denominator 178
Discharge mobility score 50.56%
50.94%
0.4 pts worse
Numerator 90 · Denominator 178
Pressure ulcers or injuries, new or worsened 0.41%
2.29%
1.9 pts better
Numerator 1 · Denominator 243 · Adjusted rate 0.5%
Healthcare-associated infections requiring hospitalization 5.65%
7.12%
1.5 pts better
No Different than the National Rate · Eligible stays 253 · Observed rate 3.56% · Lower 95% interval 3.78%
Staff COVID-19 vaccination coverage 27.27%
8.2%
19.1 pts better
Numerator 33 · Denominator 121
Staff flu vaccination coverage 83.57%
42%
41.6 pts better
Numerator 117 · Denominator 140
Discharge function score 57.3%
56.45%
0.8 pts better
Numerator 102 · Denominator 178
Transfer of health information to provider 100%
95.95%
4 pts better
Numerator 154 · Denominator 154
Transfer of health information to patient 100%
96.28%
3.7 pts better
Numerator 62 · Denominator 62
Resident COVID-19 vaccinations up to date 28.57%
25.2%
3.4 pts better
Numerator 34 · Denominator 119

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.7
1.6
0.9 pts better
1.9
1.2 pts better
Long Stay · 20240701-20250630 · Adjusted 0.7 · Observed 0.7 · Expected 1.8 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.8
1.9
1.1 pts better
1.8
1 pts better
Long Stay · 20240701-20250630 · Adjusted 0.8 · Observed 0.7 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
96.4%
3.6 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 100.0% · 4Q avg 100.0%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
98.0%
2 pts better
95.5%
4.5 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 100.0%
Percentage of long-stay residents experiencing one or more falls with major injury 0.5%
4.5%
4 pts better
3.3%
2.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.2% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 8.3%
9.7%
1.4 pts better
11.4%
3.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 6.1% · Q2 13.3% · Q3 7.1% · Q4 6.8% · 4Q avg 8.3%
Percentage of long-stay residents who lose too much weight 3.4%
5.5%
2.1 pts better
5.4%
2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.3% · Q2 4.3% · Q3 2.4% · Q4 2.4% · 4Q avg 3.4%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 14.4%
18.9%
4.5 pts better
19.6%
5.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 14.9% · Q2 12.8% · Q3 14.0% · Q4 16.3% · 4Q avg 14.4%
Percentage of long-stay residents who received an antipsychotic medication 10.5%
18.7%
8.2 pts better
16.7%
6.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 12.5% · Q2 9.1% · Q3 9.1% · Q4 11.4% · 4Q avg 10.5% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.2%
0.2 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 19.3%
19.2%
0.1 pts worse
16.3%
3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 18.7% · 4Q avg 19.3% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.8%
21.9%
12.1 pts better
14.9%
5.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.4% · Q2 14.0% · Q3 17.5% · Q4 5.1% · 4Q avg 9.8% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.0%
1.3%
1.3 pts better
1.0%
1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.5%
2.4%
1.9 pts better
1.7%
1.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.2% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 36.0%
26.7%
9.3 pts worse
19.8%
16.2 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 29.4% · Q2 50.9% · Q3 28.2% · Q4 35.0% · 4Q avg 36.0%
Percentage of long-stay residents with pressure ulcers 1.6%
4.4%
2.8 pts better
5.1%
3.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.9% · Q2 2.1% · Q3 0.0% · Q4 2.0% · 4Q avg 1.6% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.5%
85.6%
13.9 pts better
81.7%
17.8 pts better
Short Stay · 2024Q4-2025Q3 · Q1 99.4% · Q2 99.4% · Q3 100.0% · Q4 99.0% · 4Q avg 99.5%
Percentage of short-stay residents who had an outpatient emergency department visit 15.7%
14.1%
1.6 pts worse
12.0%
3.7 pts worse
Short Stay · 20240701-20250630 · Adjusted 15.7% · Observed 14.5% · Expected 10.3% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.2%
1.7%
1.5 pts better
1.6%
1.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 97.8%
83.0%
14.8 pts better
79.7%
18.1 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 97.8%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.9%
22.1%
1.8 pts worse
23.9%
About the same
Short Stay · 20240701-20250630 · Adjusted 23.9% · Observed 21.4% · Expected 21.3% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-24 · Fire 2025-07-24

2 health deficiencies

Top issue: Infection Control (1 deficiency)

6 fire-safety deficiencies

Top issue: Gas and Vacuum and Electrical Systems (3 deficiencies)

Cycle 2 Health 2024-05-14 · Fire 2024-05-14

5 health deficiencies

Top issue: Quality of Life and Care (2 deficiencies)

1 fire-safety deficiencies

Top issue: Emergency Preparedness (1 deficiency)

Cycle 3 Health 2023-03-30 · Fire 2023-03-30

1 health deficiencies

Top issue: Resident Rights (1 deficiency)

2 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Fire safety

Fire-safety citations

E · Potential for more than minimal harm 2025-07-24

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-07-24

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-02

D · Potential for more than minimal harm 2025-07-24

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2025-09-02

C · Minimal harm 2025-07-24

K291 · Egress Deficiencies

Fire Safety

Install emergency lighting that can last at least 1 1/2 hours.

Corrected 2025-09-02

C · Minimal harm 2025-07-24

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2025-09-02

C · Minimal harm 2025-07-24

K923 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have proper medical gas storage and administration areas.

Corrected 2025-09-02

D · Potential for more than minimal harm 2024-05-14

E39 · Emergency Preparedness Deficiencies

Fire Safety

Conduct testing and exercise requirements.

Corrected 2024-06-21

D · Potential for more than minimal harm 2023-03-30

K223 · Egress Deficiencies

Fire Safety

Provide exit doors that are held open by devices that will automatically close on the activation of a fire alarm or smoke detector.

Corrected 2023-04-14

D · Potential for more than minimal harm 2023-03-30

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2023-04-14

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-07-24

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-08-13

D · Potential for more than minimal harm 2025-07-24

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-13

D · Potential for more than minimal harm 2024-05-14

F676 · Quality of Life and Care Deficiencies

Health

Ensure residents do not lose the ability to perform activities of daily living unless there is a medical reason.

Corrected 2024-06-06

D · Potential for more than minimal harm 2024-05-14

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2024-06-12

D · Potential for more than minimal harm 2024-05-14

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2024-06-11

D · Potential for more than minimal harm 2024-05-14

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2024-06-11

B · Minimal harm 2024-05-14

F553 · Resident Rights Deficiencies

Health

Allow resident to participate in the development and implementation of his or her person-centered plan of care.

Corrected 2024-06-13

D · Potential for more than minimal harm 2023-03-30

F554 · Resident Rights Deficiencies

Health

Allow residents to self-administer drugs if determined clinically appropriate.

Corrected 2023-04-14

Penalties and ownership

What sits behind the stars

Ownership

Courville, Ryan

5% Or Greater Direct Ownership Interest · Individual

100% 2 facilities 2024-08-17
Courville, Ryan

Corporate Officer · Individual

0% 2 facilities 2019-07-28
Didomenico, Paulette

Operational/Managerial Control · Individual

0% 2 facilities 2024-08-17
Didomenico, Paulette

Corporate Officer · Individual

0% 2 facilities 2025-08-17
The Courville Company Inc

Operational/Managerial Control · Organization

0% 2 facilities 2006-11-29

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Overall
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Health
4 / 5
Staffing
2 / 5
Fines
$0
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5-star overall rating with 5-star inspections with 7 fire-safety deficiencies in the latest cycle

Overall
5 / 5
Health
5 / 5
Staffing
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Fines
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