Federal inspection record · CMS data as of October 1, 2026

Country Village Center, Genesis Healthcare

91 Country Village Road, Lancaster, NH · (603) 788-4735

CMS overall rating

3 of 5

Compare with a nearby home →
Certified beds
86
Residents per day
68
Ownership
For-Profit
Chain
Genesis Healthcare
Medicare / Medicaid
Medicare + Medicaid
Certified since
May 1, 1996

1

How this home got 3 stars

The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.

  1. Health inspections

    starting point

    Everything starts from what state inspectors found on site. This is a ranking against other homes in New Hampshire.

  2. Staffing

    no change

    Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.

  3. Quality measures

    no change

    Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.

  4. Overall

    3 of 5

    Matches the rating CMS publishes on Care Compare.

2

Where it sits among New Hampshire homes

Country Village Center, Genesis Healthcare carries 22 inspection points. That is fewer than 43% of New Hampshire's 72 rated homes.

5★4★3★2★1★+3 homes above 6405102550inspection points → fewer is better on the leftThis home · 22 pts · 3★

Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New Hampshire: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.

  • 5★ 0–6 pts
  • 4★ 6–15 pts
  • 3★ 15–23 pts
  • 2★ 23–40 pts
  • 1★ over 40 pts

Bars show every rated home in New Hampshire by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.

3

What inspectors found

9 health citations on record since 2024. Each one gets a letter: the row says how badly residents were affected, the column how many.

One resident or a fewA patternWidespread

Immediate jeopardyResidents at risk of serious injury or death

J 0 50 pts
K 0 100 pts
L 0 150 pts

Actual harmA resident was hurt

G 1 20 pts
H 0 35 pts
I 0 45 pts

Potential for harmNo one was hurt, but could have been

D 5 4 pts
E 2 8 pts
F 0 16 pts

Minimal harmPaperwork-level problems

A 0 0 pts
B 1 0 pts
C 0 0 pts

Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.

Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.

Harm and immediate-jeopardy citations (1)

  1. G

    Ensure that residents are free from significant medication errors.

    August 27, 2026 · Complaint inspection · Pharmacy Service · F760 · Not yet marked corrected

Everything else, by area of care

Infection Control4E
  1. D

    Provide and implement an infection prevention and control program.

    August 5, 2026 · Standard · F880 · Corrected August 31, 2026

  2. D

    Provide and implement an infection prevention and control program.

    September 11, 2025 · Standard · F880 · Corrected October 19, 2025

  3. D

    Educate residents and staff on COVID-19 vaccination, offer the COVID-19 vaccine to eligible residents and staff after education, and properly document each resident and staff member's vaccination status.

    September 11, 2025 · Standard · F887 · Corrected October 19, 2025

  4. E

    Provide and implement an infection prevention and control program.

    September 6, 2024 · Standard · F880 · Corrected September 9, 2024

Resident Rights1D
  1. D

    Ensure that residents are fully informed and understand their health status, care and treatments.

    September 11, 2025 · Standard · F552 · Corrected October 19, 2025

Pharmacy Service1D
  1. D

    Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

    September 11, 2025 · Standard · F761 · Corrected October 19, 2025

Nutrition and Dietary1E
  1. E

    Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

    September 6, 2024 · Standard · F812 · Corrected October 15, 2024

Resident Assessment and Care Planning1B
  1. B

    Ensure each resident receives an accurate assessment.

    September 6, 2024 · Standard · F641 · Corrected October 17, 2024

Inspection history

  1. 2026-08-05

    2 health deficiencies · 0 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

  2. 2025-09-11

    4 health deficiencies · 2 fire-safety deficiencies

    Top issue: Infection Control (2 deficiencies)

  3. 2024-09-06

    3 health deficiencies · 0 fire-safety deficiencies

    Top issue: Infection Control (1 deficiency)

4

Nursing time per resident, per day

Each resident here gets about 3 h 12 min of nursing staff time a day, 49 min of it from a registered nurse.

This home

3 h 12 min

New Hampshire average

3 h 52 min

U.S. average

3 h 54 min

  • Registered nurse
  • Licensed practical nurse
  • Nurse aide

Turnover: 35% of nursing staff and 21% of registered nurses left in the past year.

Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.

5

Fines and payment denials

$13,065 in federal fines on record over the past three years.

DatePenaltyAmount
2026-08-05Fine$13,065

6

Resident outcomes

Quality measures compared with state and national averages. Most come from assessments the home itself reports.

MeasureThis homeStateU.S.
Number of hospitalizations per 1000 long-stay resident daysAbout the same1.71.71.8
Number of outpatient emergency department visits per 1000 long-stay resident days0.8 pts worse2.71.91.7
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine0.6 pts better98.3%97.7%93.7%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine9.5 pts worse88.3%97.8%95.3%
Percentage of long-stay residents experiencing one or more falls with major injury0.7 pts better3.8%4.5%3.2%
Percentage of long-stay residents who have depressive symptoms14.2 pts worse30.0%15.8%13.5%
Percentage of long-stay residents who lose too much weight1.6 pts worse6.8%5.2%5.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication6.5 pts better12.6%19.1%19.5%
Percentage of long-stay residents who received an antipsychotic medication1.3 pts better16.6%17.9%15.4%
Percentage of long-stay residents who were physically restrained0.1 pts better0.0%0.1%0.1%
Percentage of long-stay residents whose ability to walk independently worsened5.1 pts worse20.9%15.8%12.7%
Percentage of long-stay residents whose need for help with daily activities has increased2.4 pts worse24.7%22.3%13.5%
Percentage of long-stay residents with a catheter inserted and left in their bladder0.1 pts worse1.0%0.9%0.7%
Percentage of long-stay residents with a urinary tract infection0.9 pts worse3.1%2.2%1.5%
Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.4 pts better24.0%25.4%18.3%
Percentage of long-stay residents with pressure ulcers4 pts worse8.3%4.3%4.5%
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine8.7 pts worse78.4%87.1%82.3%
Percentage of short-stay residents who had an outpatient emergency department visit1.6 pts worse14.6%13.0%11.8%
Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better0.9%1.2%1.5%
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine10 pts worse75.7%85.7%80.1%
Percentage of short-stay residents who were rehospitalized after a nursing home admission6.4 pts better15.4%21.8%23.4%

·

Who owns and runs it

20 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.

Show ownership list
NameRoleShareHomes
91 Country Village Road Operations LLC5% Or Greater Direct Ownership Interest · Organization0%1 facilities
Berg, MichaelCorporate Officer · Individual0%165 facilities
Bridgeford, LauraCorporate Officer · Individual0%148 facilities
Carlson, DennisOperational/Managerial Control · Individual0%2 facilities
Carlson, DennisAdp Of The SNF · Individual0%2 facilities
Fc-Gen Operations Investment LLC5% Or Greater Indirect Ownership Interest · Organization0%155 facilities
Gen Operations I LLC5% Or Greater Indirect Ownership Interest · Organization0%164 facilities
Gen Operations Ii LLC5% Or Greater Indirect Ownership Interest · Organization0%164 facilities
Genesis Healthcare Inc5% Or Greater Indirect Ownership Interest · Organization0%161 facilities
Genesis Healthcare LLC5% Or Greater Indirect Ownership Interest · Organization0%164 facilities
Genesis Healthcare LLCAdp Of The SNF · Organization0%164 facilities
Genesis Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%152 facilities
Genesis Operations LLC5% Or Greater Indirect Ownership Interest · Organization0%58 facilities
Ghc Holdings LLC5% Or Greater Indirect Ownership Interest · Organization0%118 facilities
Mendelson, AviCorporate Officer · Individual0%147 facilities
Schmidt, AmberOperational/Managerial Control · Individual0%1 facilities
Schmidt, AmberAdp Of The SNF · Individual0%1 facilities
Sun Healthcare Group Inc5% Or Greater Indirect Ownership Interest · Organization0%156 facilities
Sundance Rehabilitation Holdco Inc5% Or Greater Direct Ownership Interest · Organization0%9 facilities
Whitman, Arnold5% Or Greater Indirect Ownership Interest · Individual0%153 facilities

·

Fire safety

2 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.

Smoke2D
  1. D

    Provide properly protected cooking facilities.

    September 11, 2025 · K324 · Corrected September 26, 2025

  2. C

    Inspect, test, and maintain automatic sprinkler systems.

    September 11, 2025 · K353 · Corrected September 26, 2025

·

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