Houston, TX

Copperfield Healthcare and Rehabilitation

3-star overall rating with 2-star inspections with $35,430 in total fines with 13 recent health deficiencies with 1 fire-safety deficiencies in the latest cycle

7107 Queenston Blvd, Houston, TX

(281) 463-7333

Compare this facility

Overall

3 / 5

CMS overall stars

Health inspections

2 / 5

Survey and complaint cycles

Staffing

2 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

124

Certified beds

Average residents

108

Average occupied residents

Ownership

For-Profit

Publicly displayed owner type

Chain

The Ensign Group

Operator or chain grouping

Approved since

2009-08-12

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Chain footprint

329 facilities

Chain averages 3 overall / 3 health / 3 staffing / 4 quality stars

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Staffing

Hours and turnover

RN hours / resident day

0.60

Registered nurse staffing · state 0.44 · national 0.68

LPN hours / resident day

0.78

Licensed practical nurse staffing · state 0.95 · national 0.87

Aide hours / resident day

1.86

Nurse aide staffing · state 2.01 · national 2.35

Total nurse hours

3.24

All reported nurse hours · state 3.40 · national 3.89

Licensed hours

1.37

RN + LPN hours · state 1.38 · national 1.54

Weekend hours

2.86

Weekend nurse staffing · state 2.99 · national 3.43

Weekend RN hours

0.38

Weekend registered nurse coverage · state 0.34 · national 0.47

Physical therapist

0.17

Reported PT staffing · state 0.07 · national 0.07

Adjusted RN hours

0.60

CMS adjusted RN staffing hours

Adjusted total hours

3.23

CMS adjusted total nurse staffing hours

Case-mix index

1.37

Higher values indicate more complex resident acuity

RN turnover

59%

Annual RN turnover · state 52% · national 45%

Total nurse turnover

50%

Annual nurse turnover · state 52% · national 46%

SNF VBP

Value-based purchasing

Program rank

13,051

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

8.75

Composite VBP score used to determine payment impact.

Payment multiplier

0.9808

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

0

Baseline 18.46% · Performance 21.59% · Measure score 0 · Achievement 0 · Improvement 0

Healthcare-associated infections

0

Baseline 5.94% · Performance 7.70% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

2.74

Baseline 51.43% · Performance 52.48% · Measure score 2.74 · Achievement 2.74 · Improvement 0

Adjusted total nurse staffing

0.76

Baseline 3.22 hours · Performance 3.29 hours · Measure score 0.76 · Achievement 0.76 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 10.16%
10.72%
0.6 pts better
No Different than the National Rate · Eligible stays 149 · Observed rate 9.4% · Lower 95% interval 6.91%
Discharge to community 57.49%
50.57%
6.9 pts better
No Different than the National Rate · Eligible stays 143 · Observed rate 48.95% · Lower 95% interval 50.37%
Medicare spending per beneficiary 0.88
1.02
0.1 pts better
Drug regimen review with follow-up 97.62%
95.27%
2.4 pts better
Numerator 82 · Denominator 84
Falls with major injury 0%
0.77%
0.8 pts better
Numerator 0 · Denominator 84
Discharge self-care score 39.29%
53.69%
14.4 pts worse
Numerator 22 · Denominator 56
Discharge mobility score 42.86%
50.94%
8.1 pts worse
Numerator 24 · Denominator 56
Pressure ulcers or injuries, new or worsened 3.57%
2.29%
1.3 pts worse
Numerator 3 · Denominator 84 · Adjusted rate 2.77%
Healthcare-associated infections requiring hospitalization 7.7%
7.12%
0.6 pts worse
No Different than the National Rate · Eligible stays 72 · Observed rate 9.72% · Lower 95% interval 4.52%
Staff COVID-19 vaccination coverage 0%
8.2%
8.2 pts worse
Numerator 0 · Denominator 221
Staff flu vaccination coverage 24.58%
42%
17.4 pts worse
Numerator 59 · Denominator 240
Discharge function score 46.43%
56.45%
10 pts worse
Numerator 26 · Denominator 56
Transfer of health information to provider 92.86%
95.95%
3.1 pts worse
Numerator 26 · Denominator 28
Transfer of health information to patient 92.86%
96.28%
3.4 pts worse
Numerator 26 · Denominator 28
Resident COVID-19 vaccinations up to date 0%
25.2%
25.2 pts worse
Numerator 0 · Denominator 56

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.7
2.1
0.4 pts better
1.9
0.2 pts better
Long Stay · 20240701-20250630 · Adjusted 1.7 · Observed 1.0 · Expected 1.2 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 0.6
2.1
1.5 pts better
1.8
1.2 pts better
Long Stay · 20240701-20250630 · Adjusted 0.6 · Observed 0.4 · Expected 1.2 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 98.8%
97.1%
1.7 pts better
93.4%
5.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 100.0% · Q2 100.0% · Q3 100.0% · Q4 94.8% · 4Q avg 98.8%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.9%
97.9%
1 pts better
95.5%
3.4 pts better
Long Stay · 2024Q3-2025Q2 · 4Q avg 98.9%
Percentage of long-stay residents experiencing one or more falls with major injury 3.0%
3.3%
0.3 pts better
3.3%
0.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.3% · Q2 3.6% · Q3 3.6% · Q4 2.6% · 4Q avg 3.0% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.7%
2.7%
2 pts better
11.4%
10.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 2.8% · 4Q avg 0.7%
Percentage of long-stay residents who lose too much weight 1.9%
3.3%
1.4 pts better
5.4%
3.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.2% · Q2 0.0% · Q3 1.2% · Q4 5.5% · 4Q avg 1.9%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 8.5%
18.9%
10.4 pts better
19.6%
11.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 10.7% · Q2 9.0% · Q3 9.9% · Q4 4.1% · 4Q avg 8.5%
Percentage of long-stay residents who received an antipsychotic medication 2.3%
10.8%
8.5 pts better
16.7%
14.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.1% · Q2 1.6% · Q3 3.2% · Q4 0.0% · 4Q avg 2.3% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.0%
About the same
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 7.7%
15.4%
7.7 pts better
16.3%
8.6 pts better
Long Stay · 2024Q4-2025Q3 · Q4 22.2% · 4Q avg 7.7% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 9.3%
16.1%
6.8 pts better
14.9%
5.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.3% · Q2 5.5% · Q3 5.4% · Q4 26.9% · 4Q avg 9.3% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.2%
0.5%
0.3 pts better
1.0%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.8% · Q4 0.0% · 4Q avg 0.2% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 1.2%
0.8%
0.4 pts worse
1.7%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 4.8% · Q4 0.0% · 4Q avg 1.2% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 12.6%
15.0%
2.4 pts better
19.8%
7.2 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.4% · Q2 18.6% · Q3 2.4% · Q4 11.9% · 4Q avg 12.6%
Percentage of long-stay residents with pressure ulcers 2.5%
4.2%
1.7 pts better
5.1%
2.6 pts better
Long Stay · 2024Q4-2025Q3 · Q1 2.5% · Q2 2.6% · Q3 3.1% · Q4 1.6% · 4Q avg 2.5% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.1%
89.7%
4.4 pts better
81.7%
12.4 pts better
Short Stay · 2024Q4-2025Q3 · Q1 86.2% · Q2 95.1% · Q3 97.7% · Q4 96.0% · 4Q avg 94.1%
Percentage of short-stay residents who had an outpatient emergency department visit 4.6%
12.0%
7.4 pts better
12.0%
7.4 pts better
Short Stay · 20240701-20250630 · Adjusted 4.6% · Observed 4.7% · Expected 11.5% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.4%
1.5%
1.1 pts better
1.6%
1.2 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.7% · Q2 0.6% · Q3 0.0% · Q4 0.5% · 4Q avg 0.4% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 94.4%
88.0%
6.4 pts better
79.7%
14.7 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 94.4%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 21.2%
25.9%
4.7 pts better
23.9%
2.7 pts better
Short Stay · 20240701-20250630 · Adjusted 21.2% · Observed 23.5% · Expected 26.4% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-09-17 · Fire 2025-09-17

15 health deficiencies

Top issue: Quality of Life and Care (7 deficiencies)

1 fire-safety deficiencies

Top issue: Smoke (1 deficiency)

Cycle 2 Health 2024-07-26 · Fire 2024-07-26

3 health deficiencies

Top issue: Resident Assessment and Care Planning (2 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Cycle 3 Health 2023-05-18 · Fire 2023-05-18

10 health deficiencies

Top issue: Pharmacy Service (4 deficiencies)

0 fire-safety deficiencies

No concentrated fire-safety issue counts in this cycle.

Fire safety

Fire-safety citations

D · Potential for more than minimal harm 2025-09-17

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2025-09-10

Inspection history

Recent health citations

K · Immediate jeopardy 2025-09-17

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2025-10-11

J · Immediate jeopardy 2025-09-17

F580 · Resident Rights Deficiencies

Health

Immediately tell the resident, the resident's doctor, and a family member of situations (injury/decline/room, etc.) that affect the resident.

Corrected 2025-10-11

J · Immediate jeopardy 2025-09-17

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2025-10-11

E · Potential for more than minimal harm 2025-09-17

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2025-10-11

E · Potential for more than minimal harm 2025-09-17

F694 · Quality of Life and Care Deficiencies

Health

Provide for the safe, appropriate administration of IV fluids for a resident when needed.

Corrected 2025-10-11

E · Potential for more than minimal harm 2025-09-17

F760 · Pharmacy Service Deficiencies

Health

Ensure that residents are free from significant medication errors.

Corrected 2025-10-11

E · Potential for more than minimal harm 2025-09-17

F921 · Environmental Deficiencies

Health

Make sure that the nursing home area is safe, easy to use, clean and comfortable for residents, staff and the public.

Corrected 2025-10-11

D · Potential for more than minimal harm 2025-09-17

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2025-10-11

D · Potential for more than minimal harm 2025-09-17

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-10-11

D · Potential for more than minimal harm 2025-09-17

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-10-11

D · Potential for more than minimal harm 2025-09-17

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2025-10-11

D · Potential for more than minimal harm 2025-09-17

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2025-10-11

D · Potential for more than minimal harm 2025-09-17

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2025-10-11

D · Potential for more than minimal harm 2025-09-17

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2025-10-11

E · Potential for more than minimal harm 2025-03-06

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2025-02-24

E · Potential for more than minimal harm 2024-07-26

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2024-08-23

E · Potential for more than minimal harm 2024-07-26

F842 · Resident Assessment and Care Planning Deficiencies

Health

Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.

Corrected 2024-08-23

D · Potential for more than minimal harm 2024-07-26

F655 · Resident Assessment and Care Planning Deficiencies

Health

Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted

Corrected 2024-08-23

E · Potential for more than minimal harm 2023-05-18

F695 · Quality of Life and Care Deficiencies

Health

Provide safe and appropriate respiratory care for a resident when needed.

Corrected 2023-06-10

E · Potential for more than minimal harm 2023-05-18

F759 · Pharmacy Service Deficiencies

Health

Ensure medication error rates are not 5 percent or greater.

Corrected 2023-06-10

E · Potential for more than minimal harm 2023-05-18

F761 · Pharmacy Service Deficiencies

Health

Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.

Corrected 2023-06-10

E · Potential for more than minimal harm 2023-05-18

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-06-10

D · Potential for more than minimal harm 2023-05-18

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2023-06-10

D · Potential for more than minimal harm 2023-05-18

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-06-10

D · Potential for more than minimal harm 2023-05-18

F677 · Quality of Life and Care Deficiencies

Health

Provide care and assistance to perform activities of daily living for any resident who is unable.

Corrected 2023-06-10

D · Potential for more than minimal harm 2023-05-18

F693 · Quality of Life and Care Deficiencies

Health

Ensure that feeding tubes are not used unless there is a medical reason and the resident agrees; and provide appropriate care for a resident with a feeding tube.

Corrected 2023-06-10

D · Potential for more than minimal harm 2023-05-18

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-06-10

D · Potential for more than minimal harm 2023-03-09

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-03-20

Penalties and ownership

What sits behind the stars

$35,430 2025-09-17

Fine

Fine · fine $35,430

Fine

Ownership

Liberty County Hospital District No. 1

5% Or Greater Direct Ownership Interest · Organization

100% 35 facilities 2017-04-01
Burnam, Soon

Corporate Officer · Individual

0% 323 facilities 2016-05-01
Cardon, Trevor

Operational/Managerial Control · Individual

0% 1 facilities 2017-04-01
Keetch, Chad

Corporate Officer · Individual

0% 176 facilities 2011-03-01
Queenston Healthcare, Inc.

Operational/Managerial Control · Organization

0% 1 facilities 2017-04-01
Stratton, Charles

Corporate Officer · Individual

0% 35 facilities 2005-02-07
Zamora, Noe

Operational/Managerial Control · Individual

0% 1 facilities 2020-10-06

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5-star overall rating with 5-star inspections with $8,018 in total fines

Overall
5 / 5
Health
5 / 5
Staffing
1 / 5
Fines
$8,018
#2

Eagle Crest Rapid Recovery

Houston, TX

2-star overall rating with 1-star inspections with $40,221 in total fines with 16 recent health deficiencies with 7 fire-safety deficiencies in the latest cycle

Overall
2 / 5
Health
1 / 5
Staffing
1 / 5
Fines
$40,221

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