Brookfield, WI

Congregational Home, Inc

4-star overall rating with 3-star inspections with 5 recent health deficiencies with 3 fire-safety deficiencies in the latest cycle

13900 W Burleigh Rd, Brookfield, WI

(262) 781-0550

Compare this facility

Overall

4 / 5

CMS overall stars

Health inspections

3 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

4 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

66

Certified beds

Average residents

61

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

2010-01-01

CMS approved date

Coverage

Medicare

Participation flags

Staffing

Hours and turnover

RN hours / resident day

1.07

Registered nurse staffing

LPN hours / resident day

0.97

Licensed practical nurse staffing

Aide hours / resident day

4.38

Nurse aide staffing

Weekend hours

5.86

Weekend nurse staffing

RN turnover

35%

Annual RN turnover

Total nurse turnover

48%

Annual nurse turnover

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 0.9
1.6
0.7 pts better
1.9
1 pts better
Long Stay · 20240701-20250630
Number of outpatient emergency department visits per 1000 long-stay resident days 0.4
2.2
1.8 pts better
1.8
1.4 pts better
Long Stay · 20240701-20250630
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
95.7%
4.3 pts better
93.4%
6.6 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.4%
95.0%
2.4 pts better
95.5%
1.9 pts better
Long Stay · 2024Q3-2025Q2
Percentage of long-stay residents experiencing one or more falls with major injury 3.6%
3.2%
0.4 pts worse
3.3%
0.3 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who have depressive symptoms 0.0%
5.0%
5 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who lose too much weight 3.3%
4.9%
1.6 pts better
5.4%
2.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antianxiety or hypnotic medication 8.4%
16.6%
8.2 pts better
19.6%
11.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who received an antipsychotic medication 9.7%
16.7%
7 pts better
16.7%
7 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents who were physically restrained 0.0%
0.1%
0.1 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose ability to walk independently worsened 28.3%
21.1%
7.2 pts worse
16.3%
12 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents whose need for help with daily activities has increased 18.0%
17.3%
0.7 pts worse
14.9%
3.1 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a catheter inserted and left in their bladder 6.9%
2.3%
4.6 pts worse
1.0%
5.9 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with a urinary tract infection 1.5%
3.0%
1.5 pts better
1.7%
0.2 pts better
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 31.8%
25.5%
6.3 pts worse
19.8%
12 pts worse
Long Stay · 2024Q4-2025Q3
Percentage of long-stay residents with pressure ulcers 3.7%
5.5%
1.8 pts better
5.1%
1.4 pts better
Long Stay · 2024Q4-2025Q3
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.7%
86.8%
12.9 pts better
81.7%
18 pts better
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who had an outpatient emergency department visit 12.2%
15.0%
2.8 pts better
12.0%
0.2 pts worse
Short Stay · 20240701-20250630
Percentage of short-stay residents who newly received an antipsychotic medication 1.7%
1.3%
0.4 pts worse
1.6%
0.1 pts worse
Short Stay · 2024Q4-2025Q3
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 96.4%
82.2%
14.2 pts better
79.7%
16.7 pts better
Short Stay · 2024Q3-2025Q2
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.6%
22.7%
0.9 pts worse
23.9%
0.3 pts better
Short Stay · 20240701-20250630

Survey summary

Recent inspection cycles

Cycle 1 Health 2025-07-31 · Fire 2025-07-31

5 health deficiencies

Top issue: Resident Assessment and Care Planning (3 deficiencies)

3 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 2 Health 2024-05-01 · Fire 2024-05-01

9 health deficiencies

Top issue: Quality of Life and Care (5 deficiencies)

5 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Cycle 3 Health 2023-03-29 · Fire 2023-03-29

7 health deficiencies

Top issue: Quality of Life and Care (3 deficiencies)

4 fire-safety deficiencies

Top issue: Smoke (2 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2025-07-31

K221 · Egress Deficiencies

Fire Safety

Provide rooms that can be unlocked from inside without a key.

Corrected 2025-08-18

E · Potential for more than minimal harm 2025-07-31

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2025-08-07

D · Potential for more than minimal harm 2025-07-31

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2025-07-31

E · Potential for more than minimal harm 2024-05-01

K132 · Construction Deficiencies

Fire Safety

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

Corrected 2024-05-14

D · Potential for more than minimal harm 2024-05-01

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2024-05-16

D · Potential for more than minimal harm 2024-05-01

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2024-05-01

D · Potential for more than minimal harm 2024-05-01

K711 · Miscellaneous Deficiencies

Fire Safety

Provide a written emergency evacuation plan.

Corrected 2024-05-14

D · Potential for more than minimal harm 2024-05-01

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2024-05-01

F · Potential for more than minimal harm 2023-03-29

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2023-03-31

E · Potential for more than minimal harm 2023-03-29

K132 · Construction Deficiencies

Fire Safety

Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.

Corrected 2023-03-31

E · Potential for more than minimal harm 2023-03-29

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-06-02

D · Potential for more than minimal harm 2023-03-29

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2023-03-31

Inspection history

Recent health citations

F · Potential for more than minimal harm 2025-07-31

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-08-14

E · Potential for more than minimal harm 2025-07-31

F636 · Resident Assessment and Care Planning Deficiencies

Health

Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.

Corrected 2025-08-15

E · Potential for more than minimal harm 2025-07-31

F640 · Resident Assessment and Care Planning Deficiencies

Health

Encode each resident’s assessment data and transmit these data to the State within 7 days of assessment.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F638 · Resident Assessment and Care Planning Deficiencies

Health

Assure that each resident’s assessment is updated at least once every 3 months.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-07-31

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-08-15

D · Potential for more than minimal harm 2025-02-05

F609 · Freedom from Abuse, Neglect, and Exploitation Deficiencies

Health

Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.

Corrected 2025-02-06

D · Potential for more than minimal harm 2025-02-05

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2025-02-23

D · Potential for more than minimal harm 2025-02-05

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2025-02-23

G · Actual harm 2024-05-01

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2024-05-02

F · Potential for more than minimal harm 2024-05-01

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2024-05-02

D · Potential for more than minimal harm 2024-05-01

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2024-05-02

D · Potential for more than minimal harm 2024-05-01

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2024-05-03

D · Potential for more than minimal harm 2024-05-01

F700 · Quality of Life and Care Deficiencies

Health

Try different approaches before using a bed rail. If a bed rail is needed, the facility must (1) assess a resident for safety risk; (2) review these risks and benefits with the resident/representative; (3) get informed consent; and (4) Correctly install and maintain the bed rail.

Corrected 2024-05-02

D · Potential for more than minimal harm 2024-05-01

F849 · Administration Deficiencies

Health

Arrange for the provision of hospice services or assist the resident in transferring to a facility that will arrange for the provision of hospice services.

Corrected 2024-05-02

F · Potential for more than minimal harm 2023-03-29

F880 · Infection Control Deficiencies

Health

Provide and implement an infection prevention and control program.

Corrected 2023-04-14

E · Potential for more than minimal harm 2023-03-29

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-04-04

E · Potential for more than minimal harm 2023-03-29

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-04-04

E · Potential for more than minimal harm 2023-03-29

F689 · Quality of Life and Care Deficiencies

Health

Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.

Corrected 2023-04-04

D · Potential for more than minimal harm 2023-03-29

F684 · Quality of Life and Care Deficiencies

Health

Provide appropriate treatment and care according to orders, resident’s preferences and goals.

Corrected 2023-04-04

D · Potential for more than minimal harm 2023-03-29

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-04-06

D · Potential for more than minimal harm 2023-03-29

F758 · Pharmacy Service Deficiencies

Health

Implement gradual dose reductions(GDR) and non-pharmacological interventions, unless contraindicated, prior to initiating or instead of continuing psychotropic medication; and PRN orders for psychotropic medications are only used when the medication is necessary and PRN use is limited.

Corrected 2023-04-04

Penalties and ownership

What sits behind the stars

$0 2023-03-29

Payment Denial

Payment Denial · denial start 2023-05-27 · 6 days

6 day denial

Ownership

Baird Trust Company

Operational/Managerial Control · Organization

0% 1 facilities 2023-10-24
Berg, Tina

Operational/Managerial Control · Individual

0% 1 facilities 2018-02-19
Boyd, Mahlon

Corporate Director · Individual

0% 1 facilities 2023-11-01
Collis, Harry

Corporate Director · Individual

0% 1 facilities 2021-11-01
Crawford, Carrie

Operational/Managerial Control · Individual

0% 1 facilities 2023-08-18
Cummings, William

Corporate Director · Individual

0% 1 facilities 2020-11-01
Ford, Felicia

Operational/Managerial Control · Individual

0% 1 facilities 2023-04-24
Greenfield Rehabilitation Agency, Inc

Operational/Managerial Control · Organization

0% 1 facilities 2019-07-01
Griffith, John

Corporate Director · Individual

0% 1 facilities 2020-11-01
Guszkowski, Eugene

Corporate Director · Individual

0% 1 facilities 2020-11-01
Harmon, Keith

Corporate Director · Individual

0% 1 facilities 2023-11-01
Harris, James

Corporate Director · Individual

0% 3 facilities 2024-11-01
Henry, Peter

Corporate Director · Individual

0% 1 facilities 2021-11-01
Jefferson, Laronda

Operational/Managerial Control · Individual

0% 1 facilities 2023-10-31
Kehoss, Anmarie

Operational/Managerial Control · Individual

0% 1 facilities 2017-08-21
Krauss, Angela

Operational/Managerial Control · Individual

0% 1 facilities 2012-02-03
Lamonte, Stephen

Operational/Managerial Control · Individual

0% 1 facilities 2017-06-21
Mauer, Lisa

Corporate Director · Individual

0% 1 facilities 2019-11-01
Messnick, Eileen

Corporate Director · Individual

0% 1 facilities 2019-11-01
Osell, Gina

Operational/Managerial Control · Individual

0% 1 facilities 2017-11-21
Russ, Steven

Corporate Director · Individual

0% 1 facilities 2021-11-01
Schloemer, Nathan

Corporate Director · Individual

0% 1 facilities 2021-11-01
Schmitt, Ellen

Operational/Managerial Control · Individual

0% 1 facilities 2025-07-01
Servais, Patricia

Operational/Managerial Control · Individual

0% 1 facilities 2020-02-03
Servais, Patricia

Corporate Officer · Individual

0% 1 facilities 2020-04-30
Solakian, Catherine

Operational/Managerial Control · Individual

0% 1 facilities 2017-10-23
Sprtel, Kristine

Operational/Managerial Control · Individual

0% 1 facilities 2017-07-10
Sprtel, Kristine

Corporate Officer · Individual

0% 1 facilities 2017-07-10
Stock, Thomas

Corporate Director · Individual

0% 1 facilities 2023-11-01
York, Charles

Corporate Director · Individual

0% 1 facilities 2022-11-01
Zovi, Maurice

Operational/Managerial Control · Individual

0% 1 facilities 2013-05-22

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