Federal inspection record · CMS data as of October 1, 2026
Complete Care At Marcella
2305 Rancocas Road, Burlington, NJ · (609) 387-9300
- Certified beds
- 150
- Residents per day
- 138
- Ownership
- For-Profit
- Chain
- Complete Care
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- May 2, 1994
1
How this home got 3 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New Jersey.
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Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
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Overall
★★★★★3 of 5
Matches the rating CMS publishes on Care Compare.
2
Where it sits among New Jersey homes
Complete Care At Marcella carries 76.25 inspection points. That is fewer than 33% of New Jersey's 346 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New Jersey: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–18 pts
- 4★ 18–37 pts
- 3★ 37–60 pts
- 2★ 60–93.75 pts
- 1★ over 93.75 pts
Bars show every rated home in New Jersey by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
16 health citations on record since 2021. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (1)
-
J
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
Everything else, by area of care
Resident Assessment and Care Planning6E
- E
Safeguard resident-identifiable information and/or maintain medical records on each resident that are in accordance with accepted professional standards.
- D
Ensure each resident receives an accurate assessment.
- D
Create and put into place a plan for meeting the resident's most immediate needs within 48 hours of being admitted
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- B
Assess the resident completely in a timely manner when first admitted, and then periodically, at least every 12 months.
- B
Assure that each resident’s assessment is updated at least once every 3 months.
Pharmacy Service3D
- D
Ensure that residents are free from significant medication errors.
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure medication error rates are not 5 percent or greater.
Infection Control3E
- D
Provide and implement an infection prevention and control program.
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
Nutrition and Dietary1F
- F
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights1D
- D
Reasonably accommodate the needs and preferences of each resident.
Quality of Life and Care1D
- D
Provide appropriate pressure ulcer care and prevent new ulcers from developing.
Inspection history
2025-07-24
3 health deficiencies · 4 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
2023-11-21
8 health deficiencies · 1 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (4 deficiencies)
2021-08-11
5 health deficiencies · 3 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (2 deficiencies)
4
Nursing time per resident, per day
Each resident here gets about 3 h 40 min of nursing staff time a day, 19 min of it from a registered nurse.
This home
3 h 40 min
New Jersey average
3 h 54 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 37% of nursing staff and 20% of registered nurses left in the past year.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$40,733 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-05-12 | Fine | $40,733 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.3 pts better | 1.7 | 2.0 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.2 pts better | 0.8 | 1.0 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine6.6 pts better | 99.6% | 93.0% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine3.2 pts better | 100.0% | 96.8% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury2.1 pts better | 0.2% | 2.3% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms1 pts worse | 13.5% | 12.5% | 13.5% |
| Percentage of long-stay residents who lose too much weight2.8 pts better | 1.9% | 4.7% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication2.1 pts better | 16.7% | 18.8% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication8.4 pts better | 4.5% | 12.9% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.1 pts better | 0.0% | 0.1% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4.8 pts better | 2.5% | 7.3% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased7 pts better | 1.3% | 8.3% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better | 0.3% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.7 pts better | 0.0% | 0.7% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence4.3 pts worse | 19.5% | 15.2% | 18.3% |
| Percentage of long-stay residents with pressure ulcers1 pts better | 4.3% | 5.3% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine14.8 pts better | 93.8% | 79.0% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit2.9 pts better | 5.2% | 8.1% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication1.1 pts better | 0.0% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine15.4 pts better | 94.9% | 79.5% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission3.5 pts better | 20.6% | 24.1% | 23.4% |
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Who owns and runs it
34 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Pc Nj1 Opcos LLC | 5% Or Greater Direct Ownership Interest · Organization | 100% | 11 facilities |
| Aurora Guardian Holdco Ii Co-Borrower, LLC | Adp Of The SNF · Organization | 0% | 16 facilities |
| Aurora Guardian Holdco Ii Mezz Borrower, LLC | Adp Of The SNF · Organization | 0% | 15 facilities |
| Aurora Guardian Holdco Ii, LLC | Adp Of The SNF · Organization | 0% | 16 facilities |
| Aurora Guardian Ii Realty, LLC | Adp Of The SNF · Organization | 0% | 16 facilities |
| Aurora Guardian Partners Ii LLC | Adp Of The SNF · Organization | 0% | 16 facilities |
| Hepner-Elcheck, Lisa | Adp Of The SNF · Individual | 0% | 1 facilities |
| Hoch, Robert | Managing Control - Governing Body · Individual | 0% | 21 facilities |
| Hoch, Robert | Operational/Managerial Control · Individual | 0% | 21 facilities |
| J & R Family Investments, LLC | Adp Of The SNF · Organization | 0% | 31 facilities |
| Kaufman, Chaim | Operational/Managerial Control · Individual | 0% | 1 facilities |
| Kaufman, Chaim | Adp Of The SNF · Individual | 0% | 1 facilities |
| L Friedman 2018 Family Trust | Adp Of The SNF · Organization | 0% | 23 facilities |
| L Friedman Family Holdings LLC | Adp Of The SNF · Organization | 0% | 23 facilities |
| Landau Family Investment Trust | Adp Of The SNF · Organization | 0% | 31 facilities |
| M Friedman 2018 Family Trust | Adp Of The SNF · Organization | 0% | 23 facilities |
| Marcella Center Realty, LLC | Adp Of The SNF · Organization | 0% | 1 facilities |
| Mercado, Wanda | Operational/Managerial Control · Individual | 0% | 26 facilities |
| Mercado, Wanda | Adp Of The SNF · Individual | 0% | 26 facilities |
| Pc Wta Acquisition LLC | Adp Of The SNF · Organization | 0% | 20 facilities |
| Pc Wta Multi-State LLC | Adp Of The SNF · Organization | 0% | 15 facilities |
| Pc Wta Opco Holdco LLC | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 28 facilities |
| Peace Capital Holdings LLC | Adp Of The SNF · Organization | 0% | 46 facilities |
| R&J Family Investments LLC | Adp Of The SNF · Organization | 0% | 17 facilities |
| Rosenzweig, Alan | Operational/Managerial Control · Individual | 0% | 2 facilities |
| Rosenzweig, Alan | Adp Of The SNF · Individual | 0% | 2 facilities |
| Sms 2021 Trust | 5% Or Greater Indirect Ownership Interest · Organization | 0% | 77 facilities |
| Sms 2021 Trust | Adp Of The SNF · Organization | 0% | 77 facilities |
| Solarz, Jeffrey | Operational/Managerial Control · Individual | 0% | 5 facilities |
| Solarz, Jeffrey | Adp Of The SNF · Individual | 0% | 5 facilities |
| Stein, Shalom | Indirect Ownership Interest · Individual | 0% | 87 facilities |
| Stein, Shalom | Managing Control - Governing Body · Individual | 0% | 87 facilities |
| Stein, Shalom | Corporate Officer · Individual | 0% | 87 facilities |
| Stein, Shalom | Trustee Of The SNF · Individual | 0% | 87 facilities |
·
Fire safety
8 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke7F
- F
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- E
Install corridor and hallway doors that block smoke.
- E
Ensure smoke barriers are constructed to a 1 hour fire resistance rating.
- D
Install a fire alarm system that can be heard throughout the facility.
- F
Ensure that corridors are separated from use areas by walls constructed to limit the passage of smoke.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Properly select, install, inspect, or maintain portable fire extinguishes.
Services1E
- E
Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.
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Other homes nearby
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Complete Care At Burlington Woods, LLC
Burlington, NJ · Complete Care
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 39 min
- Fines
- $63,469
-
Masonic Village At Burlington
Burlington, NJ · Special Focus · Abuse icon
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- 4 h 48 min
- Fines
- $178,446
-
Bristol Health & Rehab Center
Bristol, PA
★★★★★- Worst citation, 3 yrs
- K
- Nursing / resident / day
- —
- Fines
- $428,987