Ojai, CA

Community Memorial Continuing Care Center

5-star overall rating with 5-star inspections with 3 recent health deficiencies with 15 fire-safety deficiencies in the latest cycle

1306 Maricopa Highway, Ojai, CA

(805) 640-2280

Compare this facility

Overall

5 / 5

CMS overall stars

Health inspections

5 / 5

Survey and complaint cycles

Staffing

5 / 5

RN + nurse staffing

Quality measures

5 / 5

Resident outcomes and process measures

Quick facts

Facility snapshot

Beds

75

Certified beds

Average residents

72

Average occupied residents

Ownership

Non-Profit

Publicly displayed owner type

Chain

No chain reported

Operator or chain grouping

Approved since

1970-07-15

CMS approved date

Coverage

Medicare + Medicaid

Participation flags

Changed ownership

No

Within the last 12 months

Family council

Yes

Resident and family council reported

Sprinklers

Yes

Automatic sprinklers in all required areas

Hospital-based

Yes

CMS reports the provider resides in a hospital

Staffing

Hours and turnover

RN hours / resident day

1.60

Registered nurse staffing · state 0.65 · national 0.68

LPN hours / resident day

0.63

Licensed practical nurse staffing · state 1.22 · national 0.87

Aide hours / resident day

3.11

Nurse aide staffing · state 2.64 · national 2.35

Total nurse hours

5.34

All reported nurse hours · state 4.51 · national 3.89

Licensed hours

2.23

RN + LPN hours · state 1.87 · national 1.54

Weekend hours

4.97

Weekend nurse staffing · state 4.08 · national 3.43

Weekend RN hours

1.32

Weekend registered nurse coverage · state 0.50 · national 0.47

Physical therapist

0.00

Reported PT staffing · state 0.10 · national 0.07

Adjusted RN hours

1.84

CMS adjusted RN staffing hours

Adjusted total hours

6.15

CMS adjusted total nurse staffing hours

Case-mix index

1.19

Higher values indicate more complex resident acuity

RN turnover

11%

Annual RN turnover · state 42% · national 45%

Total nurse turnover

30%

Annual nurse turnover · state 38% · national 46%

SNF VBP

Value-based purchasing

Program rank

4,969

Lower is better among SNFs in the FY 2026 VBP program.

Performance score

37.94

Composite VBP score used to determine payment impact.

Payment multiplier

0.9911

Above 1.000 increases Medicare payment; below 1.000 reduces it.

Program components

How the VBP score is built

Readmission

2.19

Baseline 20.17% · Performance 20.42% · Measure score 2.19 · Achievement 2.19 · Improvement 0

Healthcare-associated infections

0

Baseline 5.72% · Performance 9.08% · Measure score 0 · Achievement 0 · Improvement 0

Total nurse turnover

5.85

Baseline 23.29% · Performance 39.78% · Measure score 5.85 · Achievement 5.85 · Improvement 0

Adjusted total nurse staffing

7.14

Baseline 5.55 hours · Performance 5.11 hours · Measure score 7.14 · Achievement 7.14 · Improvement 0

SNF QRP

Medicare quality reporting measures

Measure Facility National Note
Potentially preventable 30-day readmission 11.12%
10.72%
0.4 pts worse
No Different than the National Rate · Eligible stays 90 · Observed rate 10% · Lower 95% interval 7.79%
Discharge to community 62.11%
50.57%
11.5 pts better
Better than the National Rate · Eligible stays 83 · Observed rate 65.06% · Lower 95% interval 53.94%
Medicare spending per beneficiary 0.83
1.02
0.2 pts better
Drug regimen review with follow-up 97.62%
95.27%
2.4 pts better
Numerator 41 · Denominator 42
Falls with major injury 2.38%
0.77%
1.6 pts worse
Numerator 1 · Denominator 42
Discharge self-care score 65.71%
53.69%
12 pts better
Numerator 23 · Denominator 35
Discharge mobility score 45.71%
50.94%
5.2 pts worse
Numerator 16 · Denominator 35
Pressure ulcers or injuries, new or worsened 0%
2.29%
2.3 pts better
Numerator 0 · Denominator 42 · Adjusted rate 0%
Healthcare-associated infections requiring hospitalization 9.08%
7.12%
2 pts worse
No Different than the National Rate · Eligible stays 41 · Observed rate 17.07% · Lower 95% interval 5.18%
Staff COVID-19 vaccination coverage 4.49%
8.2%
3.7 pts worse
Numerator 11 · Denominator 245
Staff flu vaccination coverage 78.45%
42%
36.5 pts better
Numerator 91 · Denominator 116
Discharge function score 57.14%
56.45%
0.7 pts better
Numerator 20 · Denominator 35
Transfer of health information to provider 58.33%
95.95%
37.6 pts worse
Numerator 14 · Denominator 24
Transfer of health information to patient Not Available
96.28%
Numerator Not Available · Denominator 7 · Too few residents or stays to report publicly.
Resident COVID-19 vaccinations up to date 29.17%
25.2%
4 pts better
Numerator 7 · Denominator 24

Quality measures

Resident outcomes and process scores

Measure Facility State National Note
Number of hospitalizations per 1000 long-stay resident days 1.2
2.3
1.1 pts better
1.9
0.7 pts better
Long Stay · 20240701-20250630 · Adjusted 1.2 · Observed 1.0 · Expected 1.5 · Used in QM five-star
Number of outpatient emergency department visits per 1000 long-stay resident days 1.8
1.6
0.2 pts worse
1.8
About the same
Long Stay · 20240701-20250630 · Adjusted 1.8 · Observed 1.5 · Expected 1.4 · Used in QM five-star
Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.2%
98.5%
0.7 pts better
93.4%
5.8 pts better
Long Stay · 2024Q4-2025Q3 · Q1 98.4% · Q2 100.0% · Q3 98.4% · Q4 100.0% · 4Q avg 99.2%
Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine 85.3%
98.2%
12.9 pts worse
95.5%
10.2 pts worse
Long Stay · 2024Q3-2025Q2 · 4Q avg 85.3%
Percentage of long-stay residents experiencing one or more falls with major injury 2.4%
1.6%
0.8 pts worse
3.3%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 4.7% · Q2 1.6% · Q3 1.6% · Q4 1.6% · 4Q avg 2.4% · Used in QM five-star
Percentage of long-stay residents who have depressive symptoms 0.0%
6.8%
6.8 pts better
11.4%
11.4 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents who lose too much weight 2.1%
4.1%
2 pts better
5.4%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.6% · Q2 5.0% · Q3 1.7% · Q4 0.0% · 4Q avg 2.1%
Percentage of long-stay residents who received an antianxiety or hypnotic medication 12.3%
13.7%
1.4 pts better
19.6%
7.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 15.9% · Q2 13.3% · Q3 9.7% · Q4 10.2% · 4Q avg 12.3%
Percentage of long-stay residents who received an antipsychotic medication 15.2%
14.2%
1 pts worse
16.7%
1.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 17.0% · Q2 20.8% · Q3 13.7% · Q4 9.6% · 4Q avg 15.2% · Used in QM five-star
Percentage of long-stay residents who were physically restrained 0.0%
0.4%
0.4 pts better
0.1%
0.1 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0%
Percentage of long-stay residents whose ability to walk independently worsened 15.5%
11.0%
4.5 pts worse
16.3%
0.8 pts better
Long Stay · 2024Q4-2025Q3 · Q2 4.2% · Q3 15.4% · Q4 27.6% · 4Q avg 15.5% · Used in QM five-star
Percentage of long-stay residents whose need for help with daily activities has increased 11.6%
10.7%
0.9 pts worse
14.9%
3.3 pts better
Long Stay · 2024Q4-2025Q3 · Q1 5.2% · Q2 5.5% · Q3 12.3% · Q4 23.6% · 4Q avg 11.6% · Used in QM five-star
Percentage of long-stay residents with a catheter inserted and left in their bladder 0.5%
1.0%
0.5 pts better
1.0%
0.5 pts better
Long Stay · 2024Q4-2025Q3 · Q1 1.7% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.5% · Used in QM five-star
Percentage of long-stay residents with a urinary tract infection 0.8%
1.2%
0.4 pts better
1.7%
0.9 pts better
Long Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 1.6% · Q4 1.6% · 4Q avg 0.8% · Used in QM five-star
Percentage of long-stay residents with new or worsened bowel or bladder incontinence 8.1%
10.9%
2.8 pts better
19.8%
11.7 pts better
Long Stay · 2024Q4-2025Q3 · Q1 3.4% · Q2 9.1% · Q3 6.9% · Q4 12.9% · 4Q avg 8.1%
Percentage of long-stay residents with pressure ulcers 9.4%
4.7%
4.7 pts worse
5.1%
4.3 pts worse
Long Stay · 2024Q4-2025Q3 · Q1 13.2% · Q2 8.2% · Q3 8.7% · Q4 7.5% · 4Q avg 9.4% · Used in QM five-star
Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine 94.0%
94.0%
About the same
81.7%
12.3 pts better
Short Stay · 2024Q4-2025Q3 · Q1 96.2% · Q2 98.6% · Q3 90.6% · Q4 91.6% · 4Q avg 94.0%
Percentage of short-stay residents who had an outpatient emergency department visit 8.8%
11.2%
2.4 pts better
12.0%
3.2 pts better
Short Stay · 20240701-20250630 · Adjusted 8.8% · Observed 8.2% · Expected 10.4% · Used in QM five-star
Percentage of short-stay residents who newly received an antipsychotic medication 0.0%
1.5%
1.5 pts better
1.6%
1.6 pts better
Short Stay · 2024Q4-2025Q3 · Q1 0.0% · Q2 0.0% · Q3 0.0% · Q4 0.0% · 4Q avg 0.0% · Used in QM five-star
Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine 98.6%
93.2%
5.4 pts better
79.7%
18.9 pts better
Short Stay · 2024Q3-2025Q2 · 4Q avg 98.6%
Percentage of short-stay residents who were rehospitalized after a nursing home admission 23.7%
23.2%
0.5 pts worse
23.9%
0.2 pts better
Short Stay · 20240701-20250630 · Adjusted 23.7% · Observed 18.4% · Expected 18.5% · Used in QM five-star

Survey summary

Recent inspection cycles

Cycle 1 Health 2026-01-16 · Fire 2026-01-16

3 health deficiencies

Top issue: Nursing and Physician Services (1 deficiency)

15 fire-safety deficiencies

Top issue: Smoke (8 deficiencies)

Cycle 2 Health 2025-01-16 · Fire 2025-01-16

1 health deficiencies

Top issue: Nutrition and Dietary (1 deficiency)

3 fire-safety deficiencies

Top issue: Egress (1 deficiency)

Cycle 3 Health 2023-04-21 · Fire 2023-04-21

11 health deficiencies

Top issue: Resident Assessment and Care Planning (4 deficiencies)

6 fire-safety deficiencies

Top issue: Emergency Preparedness (3 deficiencies)

Fire safety

Fire-safety citations

F · Potential for more than minimal harm 2026-01-16

K325 · Smoke Deficiencies

Fire Safety

Have properly installed hallway dispensers for alcohol-based hand rub.

Corrected 2026-02-11

F · Potential for more than minimal harm 2026-01-16

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2026-02-11

F · Potential for more than minimal harm 2026-01-16

K355 · Smoke Deficiencies

Fire Safety

Properly select, install, inspect, or maintain portable fire extinguishes.

Corrected 2026-02-11

F · Potential for more than minimal harm 2026-01-16

K712 · Miscellaneous Deficiencies

Fire Safety

Have simulated fire drills held at unexpected times.

Corrected 2026-02-11

F · Potential for more than minimal harm 2026-01-16

K912 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have power receptacles that are properly grounded.

Corrected 2026-02-11

E · Potential for more than minimal harm 2026-01-16

K372 · Smoke Deficiencies

Fire Safety

Ensure smoke barriers are constructed to a 1 hour fire resistance rating.

Corrected 2026-02-11

D · Potential for more than minimal harm 2026-01-16

K161 · Construction Deficiencies

Fire Safety

Use approved construction type or materials.

Corrected 2026-02-11

D · Potential for more than minimal harm 2026-01-16

K321 · Smoke Deficiencies

Fire Safety

Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.

Corrected 2026-02-11

D · Potential for more than minimal harm 2026-01-16

K324 · Smoke Deficiencies

Fire Safety

Provide properly protected cooking facilities.

Corrected 2026-02-11

D · Potential for more than minimal harm 2026-01-16

K363 · Smoke Deficiencies

Fire Safety

Install corridor and hallway doors that block smoke.

Corrected 2026-02-11

D · Potential for more than minimal harm 2026-01-16

K374 · Smoke Deficiencies

Fire Safety

Install smoke barrier doors that can resist smoke for at least 20 minutes.

Corrected 2026-02-11

D · Potential for more than minimal harm 2026-01-16

K918 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Have generator or other power source capable of supplying service within 10 seconds.

Corrected 2026-02-11

D · Potential for more than minimal harm 2026-01-16

K920 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure proper usage of power strips and extension cords.

Corrected 2026-02-11

C · Minimal harm 2026-01-16

E31 · Emergency Preparedness Deficiencies

Fire Safety

Provide emergency officials' contact information.

Corrected 2026-01-23

C · Minimal harm 2026-01-16

E41 · Emergency Preparedness Deficiencies

Fire Safety

Implement emergency and standby power systems.

Corrected 2026-02-11

D · Potential for more than minimal harm 2025-01-16

K293 · Egress Deficiencies

Fire Safety

Have properly located and lighted "Exit" signs.

Corrected 2025-01-31

D · Potential for more than minimal harm 2025-01-16

K521 · Services Deficiencies

Fire Safety

Ensure heating and ventilation systems that have been properly installed according to the manufacturer's instructions.

Corrected 2025-02-20

D · Potential for more than minimal harm 2025-01-16

K914 · Gas, Vacuum, and Electrical Systems Deficiencies

Fire Safety

Ensure receptacles at patient bed locations and where general anesthesia is administered, are tested after initial installation, replacement or servicing.

Corrected 2025-02-25

F · Potential for more than minimal harm 2023-04-21

E23 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures for medical documentation.

Corrected 2023-05-25

F · Potential for more than minimal harm 2023-04-21

E25 · Emergency Preparedness Deficiencies

Fire Safety

Create arrangements with other facilities to receive patients.

Corrected 2023-05-25

E · Potential for more than minimal harm 2023-04-21

E20 · Emergency Preparedness Deficiencies

Fire Safety

Establish policies and procedures including evacuation.

Corrected 2023-05-25

E · Potential for more than minimal harm 2023-04-21

K345 · Smoke Deficiencies

Fire Safety

Have approved installation, maintenance and testing program for fire alarm systems.

Corrected 2023-05-25

D · Potential for more than minimal harm 2023-04-21

K353 · Smoke Deficiencies

Fire Safety

Inspect, test, and maintain automatic sprinkler systems.

Corrected 2023-05-25

D · Potential for more than minimal harm 2023-04-21

K511 · Services Deficiencies

Fire Safety

Have properly installed electrical wiring and gas equipment.

Corrected 2023-05-25

Inspection history

Recent health citations

E · Potential for more than minimal harm 2026-01-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2026-02-27

D · Potential for more than minimal harm 2026-01-16

F710 · Nursing and Physician Services Deficiencies

Health

Obtain a doctor's order to admit a resident and ensure the resident is under a doctor's care.

Corrected 2026-02-27

D · Potential for more than minimal harm 2026-01-16

F756 · Pharmacy Service Deficiencies

Health

Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.

Corrected 2026-02-27

D · Potential for more than minimal harm 2025-01-16

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2025-02-12

D · Potential for more than minimal harm 2023-11-30

F839 · Administration Deficiencies

Health

Employ staff that are licensed, certified, or registered in accordance with state laws.

Corrected 2023-12-30

D · Potential for more than minimal harm 2023-08-16

F641 · Resident Assessment and Care Planning Deficiencies

Health

Ensure each resident receives an accurate assessment.

Corrected 2023-09-15

D · Potential for more than minimal harm 2023-08-16

F686 · Quality of Life and Care Deficiencies

Health

Provide appropriate pressure ulcer care and prevent new ulcers from developing.

Corrected 2023-09-15

D · Potential for more than minimal harm 2023-08-03

F755 · Pharmacy Service Deficiencies

Health

Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.

Corrected 2023-08-15

E · Potential for more than minimal harm 2023-04-21

F583 · Resident Rights Deficiencies

Health

Keep residents' personal and medical records private and confidential.

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-04-21

F557 · Resident Rights Deficiencies

Health

Honor the resident's right to be treated with respect and dignity and to retain and use personal possessions.

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-04-21

F645 · Resident Assessment and Care Planning Deficiencies

Health

PASARR screening for Mental disorders or Intellectual Disabilities

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-04-21

F656 · Resident Assessment and Care Planning Deficiencies

Health

Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-04-21

F657 · Resident Assessment and Care Planning Deficiencies

Health

Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-04-21

F688 · Quality of Life and Care Deficiencies

Health

Provide appropriate care for a resident to maintain and/or improve range of motion (ROM), limited ROM and/or mobility, unless a decline is for a medical reason.

Corrected 2023-05-21

D · Potential for more than minimal harm 2023-04-21

F812 · Nutrition and Dietary Deficiencies

Health

Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.

Corrected 2023-05-21

Penalties and ownership

What sits behind the stars

Ownership

Canby, Neil

Corporate Director · Individual

0% 1 facilities 2023-01-01
Community Memorial Health System

Operational/Managerial Control · Organization

0% 1 facilities 2005-08-01
Frousiakis, Starleen

Operational/Managerial Control · Individual

0% 1 facilities 2024-01-01
Fukutomi, David

Corporate Director · Individual

0% 1 facilities 2017-01-01
Golden, Deborah

Corporate Director · Individual

0% 1 facilities 2024-01-01
Hopps, Lydia

Corporate Director · Individual

0% 1 facilities 2017-01-01
Johnson, Christopher

Corporate Director · Individual

0% 3 facilities 2021-01-01
Kearney, William

Corporate Director · Individual

0% 1 facilities 2012-01-01
Lashkari, Haady

Operational/Managerial Control · Individual

0% 1 facilities 2020-07-01
Lashkari, Haady

Corporate Officer · Individual

0% 1 facilities 2020-07-01
Loebl, Jeffrey

Corporate Director · Individual

0% 1 facilities 2025-01-01
Muegenburg, Frederick

Corporate Director · Individual

0% 1 facilities 2005-05-04
Norris, Judith

Corporate Director · Individual

0% 1 facilities 2021-01-01
Pavlov, Elizabeth

Corporate Director · Individual

0% 1 facilities 2021-01-01
Rush, Richard

Corporate Director · Individual

0% 1 facilities 2010-07-27
Salehpour, Mohammad

Corporate Director · Individual

0% 1 facilities 2025-01-01
Shuman, Alison

Corporate Director · Individual

0% 1 facilities 2023-01-01
White, Monica

Corporate Director · Individual

0% 1 facilities 2025-01-01
Wilson, Linda

Corporate Director · Individual

0% 7 facilities 2023-01-01
Wolfe, Gary

Corporate Director · Individual

0% 1 facilities 2005-05-04
Zacarias, Celina

Corporate Director · Individual

0% 1 facilities 2021-01-01
Zdeblick, Michael

Operational/Managerial Control · Individual

0% 1 facilities 2023-01-09
Zdeblick, Michael

Corporate Officer · Individual

0% 1 facilities 2023-01-09
Zitsman, Robert

Operational/Managerial Control · Individual

0% 1 facilities 2023-01-01

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Staffing
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Staffing
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Fines
$8,278

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