Federal inspection record · CMS data as of October 1, 2026
Clove Lakes Health Care And Rehabilitation Center,
25 Fanning Street, Staten Island, NY · (718) 289-7900
- Cited for abuse (CMS abuse icon)
- Certified beds
- 576
- Residents per day
- 569
- Ownership
- For-Profit
- Chain
- Infinite Care
- Medicare / Medicaid
- Medicare + Medicaid
- Certified since
- June 25, 1969
1
How this home got 2 stars
The overall rating isn't an average. CMS starts from the inspection rating and nudges it at most two steps. Here is the arithmetic for this home, using CMS's own rules.
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Health inspections
★★★★★starting point
Everything starts from what state inspectors found on site. This is a ranking against other homes in New York.
-
Staffing
★★★★★no change
Only a 5-star staffing rating adds a star, and only a 1-star rating removes one. Ratings of 2 to 4 change nothing.
-
Quality measures
★★★★★+1 star
Same rule: 5 stars adds one, 1 star takes one away. These measures are mostly reported by the home itself.
-
Overall
★★★★★2 of 5
Matches the rating CMS publishes on Care Compare.
This home carries CMS's abuse icon, which caps its inspection rating at 2 stars and so its overall rating at 4.
2
Where it sits among New York homes
Clove Lakes Health Care And Rehabilitation Center, carries 252 inspection points. That is fewer than 3% of New York's 589 rated homes.
Inspectors' citations earn points by how serious and how widespread they were (the grid below). CMS then ranks every home in New York: the 10% with the fewest points get 5 stars, the 20% with the most get 1 star, and the middle 70% split evenly into 2, 3 and 4.
- 5★ 0–12 pts
- 4★ 12–27 pts
- 3★ 27–46 pts
- 2★ 46–82 pts
- 1★ over 82 pts
Bars show every rated home in New York by its weighted inspection score. CMS recalibrates the cut points monthly but holds a home's rating until its own score changes, so a home can sit just outside today's band.
3
What inspectors found
38 health citations on record since 2020. Each one gets a letter: the row says how badly residents were affected, the column how many.
Immediate jeopardyResidents at risk of serious injury or death
Actual harmA resident was hurt
Potential for harmNo one was hurt, but could have been
Minimal harmPaperwork-level problems
Read the rows, not the total. Most citations nationwide are a D: one problem, nobody hurt. Rows G–I mean a resident was harmed; J–L mean inspectors found residents in immediate danger of serious injury or death.
Small numbers in each cell are the inspection points CMS assigns per citation. Those points are what the state curve above ranks.
Harm and immediate-jeopardy citations (4)
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K
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
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J
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
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G
Ensure services provided by the nursing facility meet professional standards of quality.
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G
Ensure that residents are free from significant medication errors.
Everything else, by area of care
Resident Assessment and Care Planning9E
- E
Ensure each resident receives an accurate assessment.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Ensure each resident receives an accurate assessment.
- D
Coordinate assessments with the pre-admission screening and resident review program; and referring for services as needed.
- D
Develop and implement a complete care plan that meets all the resident's needs, with timetables and actions that can be measured.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure services provided by the nursing facility meet professional standards of quality.
- D
Develop the complete care plan within 7 days of the comprehensive assessment; and prepared, reviewed, and revised by a team of health professionals.
- D
Ensure each resident receives an accurate assessment.
Freedom from Abuse, Neglect, and Exploitation6E
- E
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Respond appropriately to all alleged violations.
- D
Protect each resident from all types of abuse such as physical, mental, sexual abuse, physical punishment, and neglect by anybody.
- D
Timely report suspected abuse, neglect, or theft and report the results of the investigation to proper authorities.
- D
Ensure that each resident is free from the use of physical restraints, unless needed for medical treatment.
Quality of Life and Care6E
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe and appropriate respiratory care for a resident when needed.
- D
Provide appropriate treatment and care according to orders, resident’s preferences and goals.
- E
Provide safe and appropriate respiratory care for a resident when needed.
- D
Ensure that a nursing home area is free from accident hazards and provides adequate supervision to prevent accidents.
- D
Provide safe, appropriate pain management for a resident who requires such services.
Pharmacy Service4D
- D
Provide pharmaceutical services to meet the needs of each resident and employ or obtain the services of a licensed pharmacist.
- D
Ensure that residents are free from significant medication errors.
- D
Ensure a licensed pharmacist perform a monthly drug regimen review, including the medical chart, following irregularity reporting guidelines in developed policies and procedures.
- D
Ensure drugs and biologicals used in the facility are labeled in accordance with currently accepted professional principles; and all drugs and biologicals must be stored in locked compartments, separately locked, compartments for controlled drugs.
Administration2F
- F
Administer the facility in a manner that enables it to use its resources effectively and efficiently.
- D
Conduct and document a facility-wide assessment to determine what resources are necessary to care for residents competently during both day-to-day operations (including nights and weekends) and emergencies.
Nutrition and Dietary2E
- D
Ensure each resident receives and the facility provides food that accommodates resident allergies, intolerances, and preferences, as well as appealing options.
- E
Procure food from sources approved or considered satisfactory and store, prepare, distribute and serve food in accordance with professional standards.
Resident Rights2D
- D
Ensure that residents are fully informed and understand their health status, care and treatments.
- D
Give residents notice of Medicaid/Medicare coverage and potential liability for services not covered.
Infection Control2E
- D
Provide and implement an infection prevention and control program.
- E
Provide and implement an infection prevention and control program.
Nursing and Physician Services1D
- D
Ensure the resident's doctor reviews the resident's care, writes, signs and dates progress notes and orders, at each required visit.
Inspection history
2024-10-16
17 health deficiencies · 1 fire-safety deficiencies
Top issue: Freedom from Abuse and Neglect and Exploitation (4 deficiencies)
2022-11-10
16 health deficiencies · 11 fire-safety deficiencies
Top issue: Resident Assessment and Care Planning (5 deficiencies)
2020-01-23
5 health deficiencies · 5 fire-safety deficiencies
Top issue: Infection Control (1 deficiency)
4
Nursing time per resident, per day
Each resident here gets about 3 h 21 min of nursing staff time a day, 54 min of it from a registered nurse.
This home
3 h 21 min
New York average
3 h 41 min
U.S. average
3 h 54 min
- Registered nurse
- Licensed practical nurse
- Nurse aide
Turnover: 23% of nursing staff and 30% of registered nurses left in the past year, along with 2 administrators.
Reported hours from payroll data the home submits to CMS, divided by its daily resident count. Not adjusted for how sick residents are.
5
Fines and payment denials
$93,186 in federal fines on record over the past three years.
| Date | Penalty | Amount |
|---|---|---|
| 2026-04-27 | Fine | $93,186 |
6
Resident outcomes
Quality measures compared with state and national averages. Most come from assessments the home itself reports.
| Measure | This home | State | U.S. |
|---|---|---|---|
| Number of hospitalizations per 1000 long-stay resident days0.4 pts worse | 2.1 | 1.7 | 1.8 |
| Number of outpatient emergency department visits per 1000 long-stay resident days0.1 pts worse | 1.4 | 1.3 | 1.7 |
| Percentage of long-stay residents assessed and appropriately given the pneumococcal vaccine35.2 pts worse | 56.6% | 91.8% | 93.7% |
| Percentage of long-stay residents assessed and appropriately given the seasonal influenza vaccine5.4 pts worse | 89.8% | 95.2% | 95.3% |
| Percentage of long-stay residents experiencing one or more falls with major injury0.5 pts better | 2.6% | 3.1% | 3.2% |
| Percentage of long-stay residents who have depressive symptoms53.7 pts worse | 73.8% | 20.1% | 13.5% |
| Percentage of long-stay residents who lose too much weight0.3 pts worse | 6.0% | 5.7% | 5.1% |
| Percentage of long-stay residents who received an antianxiety or hypnotic medication1.4 pts worse | 14.6% | 13.2% | 19.5% |
| Percentage of long-stay residents who received an antipsychotic medication3.8 pts better | 9.9% | 13.7% | 15.4% |
| Percentage of long-stay residents who were physically restrained0.2 pts worse | 0.4% | 0.2% | 0.1% |
| Percentage of long-stay residents whose ability to walk independently worsened4.7 pts better | 6.4% | 11.1% | 12.7% |
| Percentage of long-stay residents whose need for help with daily activities has increased3.2 pts better | 10.5% | 13.7% | 13.5% |
| Percentage of long-stay residents with a catheter inserted and left in their bladder0.2 pts better | 0.3% | 0.5% | 0.7% |
| Percentage of long-stay residents with a urinary tract infection0.1 pts better | 1.1% | 1.2% | 1.5% |
| Percentage of long-stay residents with new or worsened bowel or bladder incontinence1.2 pts worse | 19.8% | 18.6% | 18.3% |
| Percentage of long-stay residents with pressure ulcers4.5 pts worse | 11.0% | 6.5% | 4.5% |
| Percentage of short-stay residents assessed and appropriately given the pneumococcal vaccine52.2 pts worse | 25.4% | 77.6% | 82.3% |
| Percentage of short-stay residents who had an outpatient emergency department visit3.2 pts better | 6.2% | 9.4% | 11.8% |
| Percentage of short-stay residents who newly received an antipsychotic medication0.3 pts better | 0.8% | 1.1% | 1.5% |
| Percentage of short-stay residents who were assessed and appropriately given the seasonal influenza vaccine36.3 pts worse | 42.6% | 78.9% | 80.1% |
| Percentage of short-stay residents who were rehospitalized after a nursing home admission2.7 pts better | 17.9% | 20.6% | 23.4% |
·
Who owns and runs it
6 owners and managers reported to CMS. The last column counts how many nursing homes each one is tied to.
Show ownership list
| Name | Role | Share | Homes |
|---|---|---|---|
| Demisay, Helene | 5% Or Greater Direct Ownership Interest · Individual | 70% | 1 facilities |
| Demisay, Bernadette | 5% Or Greater Direct Ownership Interest · Individual | 10% | 1 facilities |
| Demisay, Michael | 5% Or Greater Direct Ownership Interest · Individual | 10% | 1 facilities |
| Klein, Solomon | 5% Or Greater Direct Ownership Interest · Individual | 10% | 21 facilities |
| Demisay, Michael | Corporate Director · Individual | 0% | 1 facilities |
| Senk, Lorri | W-2 Managing Employee · Individual | 0% | 2 facilities |
·
Fire safety
17 life-safety citations (sprinklers, exits, alarms). These don't count toward the star rating.
Smoke8E
- D
Install an approved automatic sprinkler system.
- D
Have an enclosure around a vertical opening shaft.
- D
Ensure that special areas are constructed so that walls can resist fire for one hour or have an approved fire extinguishing system.
- D
Have properly sized and located compartments to protect residents from smoke.
- C
Inspect, test, and maintain automatic sprinkler systems.
- E
Have properly sized and located compartments to protect residents from smoke.
- D
Install an approved automatic sprinkler system.
- C
Inspect, test, and maintain automatic sprinkler systems.
Gas, Vacuum, and Electrical Systems4E
- E
Have proper medical gas storage and administration areas.
- D
Have a battery powered remote alarm panel in a location accessible by operating personnel.
- C
Have generator or other power source capable of supplying service within 10 seconds.
- C
Have generator or other power source capable of supplying service within 10 seconds.
Egress3E
- D
Install emergency lighting that can last at least 1 1/2 hours.
- C
Keep aisles, corridors, and exits free of obstruction in case of emergency.
- E
Have stairways and smokeproof enclosures used as exits that meet safety requirements.
Construction1D
- D
Meet requirements for outpatient facilities located next to inpatient facilities separated by fire resistive construction.
Miscellaneous1D
- D
Have posted "No-smoking" signs in areas where smoking is not permitted or ashtrays provided where smoking was allowed.
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Other homes nearby
-
Golden Gate Rehabilitation & Health Care Center
Staten Island, NY · Benjamin Landa
★★★★★- Worst citation, 3 yrs
- E
- Nursing / resident / day
- 2 h 49 min
- Fines
- $0
-
Sea View Hospital Rehabilitation Center and Home
Staten Island, NY · New York City Health + Hospitals
★★★★★- Worst citation, 3 yrs
- D
- Nursing / resident / day
- 4 h 20 min
- Fines
- $0
-
Carmel Richmond Healthcare and Rehabilitation Cent
Staten Island, NY · Archcare
★★★★★- Worst citation, 3 yrs
- G
- Nursing / resident / day
- 3 h 16 min
- Fines
- $0